DMR CAR at Istanbul Airport

Pros: They charge me for the toll fee without sending me a detailed. I ask for its in what app but no one respond !

Pros: The car rental company didn't have a car.

Cons: Very bad help service

Pros: The standard of the vehicle was great, new, clean, drove really well and fuel consumption was great.

Cons: The hire vehicle depot was not close to the airport, however, you are picked up by staff and driven to the depot to collect your vehicle. Make sure you have the address of the depot where you need to return your vehicle before you leave, as the details on the paperwork were a little confusing and we ended up driving over an hour longer and further than we needed too - lucky we had heaps of time until our flight.

Cons: book a comfortable mercedes vito. But received an opel zafira with no seats that can be reclined except for the driver seat. It was a nightmare for the whole journey for my family.

Pros: شركة نصابه ، أخذوا مني تأمين شامل بعدين دفعوني على حكة تروح بالتلميع بسبب تحميل العفش ، مبلغ 250 يورو ولا ما حيخلوني اروح المطار

Cons: شركة نصابه ، أخذوا مني تأمين شامل بعدين دفعوني على حكة تروح بالتلميع بسبب تحميل العفش ، مبلغ 250 يورو ولا ما حيخلوني اروح المطار

Pros: The car is not good maintenance, poor of spooring or steering not good condition. Need to top up motor engine oil (red light for motor oil was on). The Toll expenses not give the report. It's really cheating 2825 TL.

Cons: The cost of TOLL Expenses are too expensive and not make any senses, and they staff did not want to provide the Toll expenses in detail. He promised to send by email, but he never sent it, even I requested by What'sapp, also not replied (no response). They Insurance asked for another 100 EURO to get unlimited cover, because he said they insurance In fact I already paid 75 Euro Insurance, he said only limited max 3000 €, but after I paid extra other 100 € in the rental contract only 3000€. Lier!!

Pros: Nothing. Horrible thieves

Cons: They took a $425 deposit which they said would be returned to my card but that was a lie. So they basically robbed me.

Pros: N.A.

Cons: 1. Security deposit was not returned & ended up having to chase & chase for their response. 100% do not recommend. 2. The car rental site was off-site away about 10mins drive from the airport which was strange, but understandable when you consider DMR Car has shady operations as explained in point 1. 3. Has a empty-to-empty fuel return policy which gives a fantastic first impression that forced me to head straight to the petrol kiosk for an urgent top-up first thing upon car rental.

Pros: super service friendly staff great service will go back to them again for sure

Cons: all was good exprience

Pros: DMR CAR THEY DIDN'T EVEN GIVE ME THE CAR , THEY ASKED ME FOR HIGH DEPOSIT

Cons: Because they are fraud

Pros: The who dropping off he was very friendly and helpful

Cons: I had mention everything above

Pros: Everything it’s very good and the staf very helpful

Cons: Nothing

Pros: The condition of the car was good/pick up on time

Cons: deposit is high/spent much more time to drop off the car

Pros: Please consider the rental price as well as the leasing companies. Likewise, all companies take $200, and you take $500. This is very much and not encouraging for those who want to rent.

Pros: Friendly staff, and helpful

Cons: They need to examine the car before giving to the customers , the car did not have oil and could have created problem , fortunately we sorted it out and were not stuck with it.

Pros: Car was comfy and clean and had no problem. It had a big trunk which was good.

Cons: Delivery was late, we were standing about 40 minutes on the street side until the car was delivered. Car was delivered with no fuel in it. They said road expenses were 28 Euros but they charged me 54 Euros, ai asked for details of road charges and receipts but never got a respond. Looks like they use their own exchange rate which is higher than market.

Pros: Musa is the best guy you want to deal with mash allah his customer service is on point

Pros: Nothing

Cons: Nothing

Pros: Great help full and understanding from their team specially Miss.Serap

Cons: Noting

Pros: - Brand New Car, great condition - Musa is a friendly and cooperative agent - Cheap rate

Cons: - The Deposit is completely withdrawn from Credit card instead of just blocking the amount (Huge deposit $1000) - The pickup and drop off processes are very stressful. There is no fixed desk at the airport. You meet the agent privately in a garage. Also you have to talk and message a lot with the agent to agree on the time and place to meet (feels rushed and last minute).

Pros: If their employees could learn more English. And if the form we sign could be in English.

Pros: Everything from the prices to the customer service. Musa was professional and friendly

Pros: From the moment I went to pick up the vehicle, they were extremely interested and professional. After renting the vehicle, Mr. Musa replied to all my questions in a short time. They were very kind and helpful. Thanks again.

Pros: Nothing

Cons: I went to Turkey and hired the DMR cars through discover cars portal About my experience how to start anyways below points. 1. Problem with English 2. This company give car with no fuel so just imagine you are new to the country and no idea of roads and you are on your own 3. People are very rude working with this company specially Serpa 4. Pickup and drop just mentioned as Airport although its not Airport 5. Once you drop off the car they will charge extra money on unnecessary grounds without

Pros: They did not return the deposit back of 1000 euro. I have return the car on October 24 and the deposit 💵 of 1000 euro is not yet return back Now it’s November 16 ( 4 weeks ). They charger us extra money when we return the car for toll free and car cleaning ( we received the car not clean ?

Cons: Nothing. Bad experience

Cons: DMR is a very sketchy company. On arrival someone called and described what he looked like then we had to wait for half an hour until he showed up. Then he charged me for the full rental amount and the deposit, even though I had already paid 10% at the booking. The car was filthy dirty at pickup but at drop off they wanted to charge us for the cleanliness!!! Now after a months, I am still trying to get my deposit back but they don't respond to my messages and not returning my deposit.

Pros: Very baaaaaaaaad service

Cons: 1- More than one hour waiting in the terminal when we arrive 2- very high deposit and they don’t return it 1000€ 3- car has no engin power which is very danger in high way you lose the power suddenly 4- the deduct money from your credit every day small amount between 2-10 $ every day 5- verry bad service I ever try it 6- when I reserve the car online the contact me at 12:00 pm night time

Pros: Few things for future DMR car renters to note based solely on our experience 1. They barely speak any English, we had to use a phone translator the whole time 2. We preordered gps system and they didn’t have any, might be important for some who don’t have any cell phone connection for Google maps in a foreign country 3 It was extremely difficult and stressful to find their representative, they are located outside of the airport and no one was waiting for us in the arrivals hall as promised

Cons: 4 The worst thing that happened to us was that they give you a car with a totally empty tank! And they forgot to mention it. We ran out of gas in the middle of the highway and spent at least two hours walking around asking locals to give us a ride to the gas station. They didn’t offer to come and bring gas to us and didn’t even check a few hours later if we or the car was ok. Good value of the car for the money, I guess is one good thing I can say. But we will chose someone else next time.

Pros: Don't know yet!

Cons: So confused, don't know what to say............

Pros: They transfer me to other company named Car 2 lease .

Cons: Car made year . Tax road fees

Pros: Collection and delivery

Pros: nothing no one came to pick up or answer the call we call them 50 times

Pros: I liked their communication, especially Serap Çalışkan she was very helpful and answered all my inquiries promptly! She made the whole process go smoothly!

Cons: Didn't tell me about getting the car cleaned, tank was empty when picked car up

Pros: Asked for 7 seats and i was given 5 seats. They told me we do not hve 7 seats and i paid the same price even though the car was changed

Cons: Time consuming, not same reserved car, office outside airport, communication problems

Pros: Nothing unfortunately

Cons: I was sold to a different car rental company ?(B2CAR LEASE) who didn't have a functional car to be used.