1. Acer TravelMate C300 Series
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw
SERVICE CD PART NO.: VD.T28V1.001
PRINTED IN TAIWAN
2. Revision History
Please refer to the table below for the updates made on TravelMate C300 service guide.
Date Chapter Updates
2003/10/28 Chapter 1 Delete introduction to front panel on page 8.
2003/11/17 Chapter 4 Add POST codes
2003/12/18 Chapter 3 p. 54 and p. 64 Add hinge caps disassembling and
reassembling SOP
2003/12/24 Chapter 3 p.56 Add a note
2004/03/17 Chapter 1 p.25 Correct card reader spec.
II
4. Conventions
The following conventions are used in this manual:
SCREEN MESSAGES Denotes actual messages that appear
on screen.
NOTE Gives bits and pieces of additional
information related to the current
topic.
WARNING Alerts you to any damage that might
result from doing or not doing specific
actions.
CAUTION Gives precautionary measures to
avoid possible hardware or software
problems.
IMPORTANT Reminds you to do specific actions
relevant to the accomplishment of
procedures.
IV
5. Preface
Before using this information and the product it supports, please read the following general information.
1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.
2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.
V
9. Chapter 1
System Specifications
Features
This computer was designed with the user in mind. Here are just a few of its many features:
Performance
Intel® Pentium® M processor with 1MB L2 cache
Intel® 855GM chipset
CD ROM, DVD, DVD/CD-RW combo, DVD or DVD-dual drive
High-capacity Enhanced-IDE hard disk
Advanced Configuration Power Interface (ACPI) power management system
Display
14.1” Thin-Film Transistor (TFT) liquid-crystal display (LCD) supporting pen-based input, with 16M
color at 1024X768 XGA (eXtended Graphics Array) resolution
3D capabilities
Simultaneous LCD and CRT display support
Dual display capability
Supports other output display devices such as LCD projection panels for large-audience
presentations
Light Sensing background luminance detection - panel automatically adjusts screen brightness
S-video for output to a television or display device that supports S-video input
“Automatic LCD dim” feature that automatically decides the best settings for your display and
conserves power
Multimedia
16-bit high-fidelity AC’97 stereo audio with 3D sound and wavetable synthesizer
Built-in stereo speakers
High-speed CD, DVD, DVD/CD-RW combo or DVD or DVD dual drive
Connectivity
High-speed fax/data modem port
10/100/1000 t-based Gigabit Ethernet port
USB (Universal Serial Bus) 2.0 ports
IEEE 1394 port
802.11b, 802.11a+b wireless LAN options
Bluetooth option
Keyboard and Pointing Device
Sleek, smooth and stylish design
Full-sized keyboard
Ergonomically-centered touchpad pointing device
Rotating/folding screen for Tablet PC functionality
Chapter 1 1
10. Expansion
One Type II CardBus PC Card slot
Upgradeable memory
AcerMedia bay
Acer EasyPort II
I/O Ports
One Card bus type II card slot
One smart-card slot
One RJ-11 phone jack (V.90/92, 56Kbps modem)
One RJ-45 jack (Gigabit Ethernet)
One DC-in jack for AC adapter
One external monitor (VGA) port
One S-video TV out port
One 100-pin port replicator connector
One line-out (headphone) jack (3.5mm mini jack)
One line-in (microphone) jack (3.5mm mini jack)
One microphone-in jack
Two USB 2.0 ports
One 4-pin IEEE 1394 port
One FIR port (IrDA)
2 Chapter 1
11. 7
0
/
3
0
Chapter 1
A B C D E
0
Project Code 2
CANARY Block 91.49Y01.001 SYSTEM DC/DC
DC/DC IMVP4 MAX1999 34
Switching Power INPUTS OUTPUTS
4
03221-SB ISL6128CV-T 33 5V_UP_S5
5V_S5
4
INPUTS OUTPUT 5V_S3
Mobile 5V_S0
Diagram Banias DCBATOUT VCC_CORE
DCBATOUT
3D3V_S5
3D3V_S3
CLK GEN. 3D3V_S0
3D3V_LAN_S5
CPU CRT
ICS950813 CONN SI3012 36 SYSTEM DC/DC
4, 5 G768D 12 MAX1715 35
3 INPUTS OUTPUTS
HOST BUS 100MHz 17 2D5V_S3 1D8V_S0
INPUTS OUTPUTS
System Block Diagram
LCD
XGA 2D5V_S3
RGB DCBATOUT
11 36 1D35V_S0
DDR*2 G1211
333MHz GMCH LVDS INPUTS OUTPUTS SI3012 35
9,10 Montara-GM+ TV_OUT TV_OUT 1D35V_S0 VCC_IO
2D5V_S3 1D5V_S0
3 CH7011 3
13
6,7,8 LP2996 35
2D5V_S3 1D25V_S0
HUB I/F 66MHz
MAXIM CHARGER
Line CARDBUS CARDBUS MAX1909
PCI BUS SMART
In/Mic OZ 711CE1 PWR SW ONE SLOT CARD 37
In AC'97 AC-Link G574SA
CODEC INPUTS OUTPUTS
17/B/1 23 24
CS4299XQ 23 24
BT+
26
14.8V
DCBATOUT 3.8A
TI1394 1394
TSB43AB22 CONN
ICH4-M 19/F/0 22 22
2 2
LAN PCB LAYER
BCM5705 L1: Signal
Line Out 21/D/4 20,21
Mini-PCI L2: GND
(SPDIF) OP AMP
G1421 802.11 L3: Signal
27 22//C/E/2 25
L4: SIGNAL
LPC BUS
L5: VCC
MODEM 14,15,16
L6: SIGNAL
MDC Card
INT.SPKR PIDE NS SIO KBC FWH LPC
&Bluetooth M38857 4MB DEBUG
PC87392 49LF004A
19 CONN.
1 HDD 1
USB 31 30 29 29
19 Acer Incorporated
2PORT 18 8F, 88, Sec.1, Hsin Tai Wu Rd., Hsichih,
Taipei Hsien 221, Taiwan, R.O.C.
Title
Port Replicator (100 PIN) BLOCK DIAGRAM
FIR TOUCH Size Document Number Rev
AC SEARIAL TV PAD INT KB Custom
SB
RJ45 30 30 TravelMate C300
CRT PRINTER USB*2 Date: Monday, July 21, 2003 Sheet 1 of 43
IN PORT PS2 MIC LINE IN LINE
OUT OUT
A B C D E
3
12. Board Layout
Top View
1 DC-In Jack 12 IEEE 1394 Port
2 USB Port 13 Line-Out Jack
3 USB Port 14 Mic-In Jack
4 S-Vedio Port 15 Smart Card Reader Slot
5 External Display Port 16 RTC Battery Connector
6 LCD Coaxial Cable Connector 17 Smart Card Connector
7 South Bridge 18 SW2
8 Inverter Cable Connector 19 Touchpad Connector
9 Modem Jack/LAN Jack 20 MDC Board Connector
10 Expansion Port 21 Keyboard Connector
11 PCMCIA Slot 22 DIMM Socket 2
4 Chapter 1
13. Bottom View
1 CPU Socket 4 Mini PCI Connector
2 DIMM Socket 1 5 HDD Connector
3 FAN Connector
Chapter 1 5
14. Outlook View
A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC.
Front View
# Icon Item Description
1 EMR stylus Electromagnetic resonate (EMR) stylus is
used to input data in tablet mode. Use only
an EMR-compatible stylus to input data on
the screeen.
2 Display screen Also called LCD (liquid-crystal display),
displays computer output.
3 Tablet Keys Add enhanced functionality when operating
in Tablet mode.
4 Launch Keys Buttons for launching frequently used
programs.
5 Palmrest Comfortable support area for your hands
when you use the computer.
6 Click buttons (left, The left and right buttons function like the
center and right) left and right mouse buttons; the center
button serves as a 4-way scroll button.
7 Touchpad Touch-sensitive pointing device which
functions like a computer mouse.
8 Keyboard Inputs data into your computer.
6 Chapter 1
15. 9 Status indicator LEDs (light-emitting diodes) that turn on
and off to show the status of the computer,
its functions and component.
Chapter 1 7
16. Left view
# Icon Item Description
1 Security keylock Connects to a Kensington-compatible
computer security lock.
2 Power switch Turns on the computer power.
3 Ventilation slot Allows air to circulate through the computer
chassis.
4 AcerMedia Bay For hot-swappable modules including DVD-
ROM, DVD/CD-RW combo or DVD dual
drive.
5 LED indicator Lights up when the optical drive is active.
6 Eject button Ejects the optical drive tray from the drive.
7 Emergency eject slot Ejects the optical drive tray when the com-
puter is turned off.
8 Pen slot Keeps the stylus handy when not in use.
8 Chapter 1
17. Right view
# Icon Item Description
1 Smart Card slot Slot for Smart Card interface with pre-boot
authentication system.
2 Infrared port Interfaces with infrared devices (e.g.,
infrared printer, IR-aware computer).
3 PC Card eject button Ejects the PC Card from the slot.
4 PC Card slot Accepts one Type II 16-bit PC Card or 32-
bit CardBus PC Card.
Chapter 1 9
18. Rear Panel
# Icon Item Description
1 Line-in/Mic-in jack Accepts audio line-in devices (e.g., audio
CD player, stereo walkman).
2 Speaker/Line-out Connects to audio line-out devices (e.g.,
Headphone jack speakers, headphones).
3 IEEE 1394 port Connects to IEEE 1394 devices.
4 Expansion port Connects to an I/O port replicator or Acer
EasyPort port expansion device.
5 Network jack Connects to a 10/100/1000 t-based Gigabit
Ethernet network.
6 Modem jack Connects to phone line.
7 Convertible hinge Hinges the LCD screen in place when
switching from PC mode to tablet mode
and vice versa.
8 External display Connects to a display device (e.g., external
monitor, LCD projector).
9 S-video Connects to a television or display device
with S-video input.
10 USB 2.0 ports (2) Connects to Universal Serial Bus (USB) 2.0
devices (e.g., USB mouse, USB camera).
11 Power jack Connects to an AC adapter.
10 Chapter 1
19. Bottom Panel
# Icon Item Description
1 AcerMedia Bay Unlatches the AcerMedia drive for
release latch removing or swapping.
2 AcerMedia Bay Houses an AcerMedia drive module.
3 Cooling fans Help keep the computer cool.
Note: Don’t cover or obstruct the opening
of the fans.
4 Memory compartment Houses the computer’s main memory.
5 Hard disk protector Protects the hard disk from accidental
dumps and vibration.
6 Hard disk bay Houses the computers Hard disk drive.
7 Battery Lock & release Unlock and unlatches the battery to
latch remove the battery pack.
8 Battery bay Houses the computer’s battery pack.
Chapter 1 11
20. Indicators
The computer has seven easy-to-read status icons below the display screen.
The status LCD displays icons that show the status of the computer and its components.
Icon Function Description
Wireless Lights orange when the Wireless LAN
communication capabilities are enabled.
Bluetooth Lights when the Bluetooth is enabled or a
Bluetooth enabled device is within range.
Power Lights when the computer is on.
Sleep Lights when the computer enters Standby
mode and blinks when it enters into or
resumes from hibernation mode.
Media Activity Lights when the floppy drive, hard disk or
optical drive is active.
Battery Charge Lights when the battery is being charged.
Caps lock Lights when Caps Lock is activated.
12 Chapter 1
21. Icon Function Description
Num loc Lights when Num Lock is activated.
Chapter 1 13
22. Lock Keys
The keyboard has three lock keys which you can toggle on and off.
Lock Key Description
Caps Lock When Caps Lock is on, all alphabetic characters typed
are in uppercase.
Num lock When Num Lock is on, the embedded keypad is in
(Fn-F11) numeric mode. The keys function as a calculator
(complete with the arithmetic operators +, -, *, and /).
Use this mode when you need to do a lot of numeric
data entry. A better solution would be to connect an
external keypad.
Scroll lock When Scroll Lock is on, the screen moves one line up
(Fn-F12) or down when you press the up or down arrow keys
respectively. Scroll Lock does not work with some
applications.
14 Chapter 1
23. Embedded Numeric Keypad
The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters
located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols
are not printed on the keys.
y y y
Desired Access Num Lock On Num Lock Off
Number keys on embedded Type numbers in a normal
keypad manner.
Cursor-control keys on Hold j while using Hold Fn while using cursor-
embedded keypad cursor-control keys. control keys.
Main keyboard keys Hold Fn while typing letters Type the letters in a normal
on embedded keypad. manner.
NOTE: If an external keyboard or keypad is connected to the computer, the Num Lock feature automatically
shifts from the internal keyboard to the external keyboard or keypad.
Chapter 1 15
24. Windows Keys
The keyboard has two keys that perform Windows-specific functions.
Key Icon Description
Windows logo Start button. Combinations with this key perform
key shortcut functions. Below are a few examples:
+ Tab (Activates next taskbar button)
+ E (Explores My Computer)
+ F (Finds Document)
+ M (Minimizes All)
Shift + + M (Undoes Minimize All)
+ R (Displays the Run... dialog box)
Application Opens a context menu (same as a right-click).
key
16 Chapter 1
25. Hot Keys
The computer uses hotkey or key combinations to access most of the computer’s controls like sreen
brightness, volume output.
To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination.
Hot Key Icon Function Description
Fn-F1 Hot key help Displays help on hot keys.
Fn-F2 System Property Displays the System Property.
Fn-F3 Power Options Display the Power Options Properties used by the
computer (function available if supported by operating
system).
See “Power management” on page 25.
Fn-F4 Sleep Puts the computer in Sleep mode.
See “Power management” on page 25.
Fn-F5 Display toggle Switches display output between the display screen,
external monitor (if connected) and both the display
screen and external monitor.
Fn-F6 Screen blank Turns the display screen backlight off to save power.
Press any key to return.
Fn-F7 Touchpad toggle Turns the internal touchpad on and off.
Fn-F8 Speaker toggle Turns the speakers on and off.
Fn-w Volume up Increases the speaker volume.
Chapter 1 17
26. Hot Key Icon Function Description
Fn-y Volume down Decreases the speaker volume.
Fn-x Brightness up Increases the screen brightness.
Fn-z Brightness down Decreases the screen brightness
Fn-PgUp Home Functions as the “Home” key.
Fn-PgDn End Functions as the “End” key.
Alt Gr-Euro Euro Types the Euro symbol.
18 Chapter 1
27. The Euro Symbol
If your keyboard layout is set to United States-International or United Kingdom or if you have a keyboard with a
European layout, you can type the Euro symbol on your keyboard.
NOTE: For US keyboard users: The keyboard layout is set when you first set up Windows. For the Euro
symbol to work, the keyboard layout has to be set to United States-International.
To verify the keyboard type:
1. Click on Start, Control Panel.
2. Double-click on Regional and Language Options.
3. Click on the Language tab and click on Details.
4. Verify that keyboard layout used for “En English (United States)” is set to United States-International. If
not, select and click on ADD; then select United States-International and click on OK.
5. Click on OK.
To type the Euro symbol:
1. Locate the Euro symbol on your keyboard.
2. Open a text editor or word processor.
3. Hold Alt Gr and press the Euro symbol.
NOTE: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/
typography/faq/faq12.htm for more information.
Chapter 1 19
28. Launch Keys
Located at the top of keyboard are five buttons. These buttons are called launch keys. They are designated as
the mail button, the web browser button and two programmable buttons (P1 and P2).
No. Launch Key Default application
1 Activate wirelss LAN for wireless
communication
Wireless LAN
(optional)
2 Activate Bluetooth for wireless communication.
Bluetooth (optional)
3 P1 User-programmable
4 P2 User-programmable
5 Email Email application
6 Web browser Internet browser application
CAUTION: It’s important that Wireless LAN and Bluetooth is turned off before boarding an airplane.
20 Chapter 1
29. Touchpad
The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor
responds as you move your finger on the surface of the touchpad. The central location on the palmrest
provides optimal comfort and support.
NOTE: If you are using an external USB mouse, you can press Fn-F7 to disable the touchpad.
Touchpad Basics
The following teaches you how to use the touchpad:
Move your finger across the touchpad to move the cursor.
Press the left (1) and right (3) buttons located on the edge of the touchpad to do selection and
execution functions. These two buttons are similar to the left and right buttons on a mouse.
Tapping on the touchpad produces similar results.
Use the 4-way scroll (2) button to scroll up or down and move left or right a page. This button
mimics your cursor pressing on the right scroll bar of Windows applications.
Function Left Button Right Button Scroll Button Tap
Execute Click twice Tap twice (at the same
quickly speed as double-clicking
the mouse button)
Select Click once Tap once
Chapter 1 21
30. Function Left Button Right Button Scroll Button Tap
Drag Click and hold, Tap twice (at the same
then use finger speed as double-clicking
to drag the a mouse button) then hold
cursor on the finger to the touchpad on
touchpad the second tap to drag the
cursor
Access context Click once
menu
Scroll Click and hold
the button in the
desired
direction (up/
down/left/right)
NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The
touchpad is sensitive to finger movements. Hence, the lighter the touch, the better the response.
Tapping too hard will not increase the touchpad’s responsiveness.
22 Chapter 1
31. Hardware Specifications and Configurations
Processor
Item Specification
CPU type
Intel ® Pentium ® M at 1.4Ghz ~1.7Ghz or higher
CPU package / µ -FCPGA package
CPU core voltage 0.95V - 1.42V
BIOS
Item Specification
BIOS vendor Phoenix
BIOS Version V1.00
BIOS ROM type Flash ROM
BIOS ROM size 512KB
BIOS package TSOP
Supported protocols ACPI 1.0b,PC Card 95, SM BIOS 2.3, EPP/IEEE 1284, ECP/IEEE 1284
1.7 & 1.9, PCI 2.2, PnP 1.0a, DMI 2.0, PS/2 keyboard and mouse, USB
2.0, VGA BIOS, CD-ROM bootable, IEEE 1394
BIOS password control Set by setup manual
Second Level Cache
Item Specification
Cache controller Built-in CPU
Cache size 1MB
1st level cache control Always enabled
2st level cache control Always enabled
Cache scheme control Fixed in write-back
System Memory
Item Specification
Memory controller Intel Montara GM+ and ICH4-M
Memory size 0MB (no on-board memory)
DIMM socket number 2 sockets
Supports memory size per socket 256MB, 512MB and 1024MB
Supports maximum memory size 2048MB (by two 1024MB DDR RAM module)
Supports DIMM type DDR RAM
Supports DIMM Speed 333 MHz
Supports DIMM voltage 2.5V
Supports DIMM package 200-pin soDIMM
Memory module combinations You can install memory modules in any combinations as long as they
match the above specifications.
Chapter 1 23
32. Memory Combinations
Slot 1 Slot 2 Total Memory
0MB 256MB 256MB
0MB 512MB 512MB
0MB 1024MB 1024MB
256MB 0MB 256MB
256MB 256MB 512MB
256MB 512MB 768MB
256MB 1024MB 1280MB
512MB 0MB 512MB
512MB 256MB 768MB
512MB 512MB 1024MB
512MB 1024MB 1536MB
1024MB 0MB 1024MB
1024MB 256MB 1280MB
1024MB 512MB 1536MB
1024MB 1024MB 2048MB
NOTE: Above table lists some system memory configurations. You may combine DIMMs with various
capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 could be
reversed.
Modem Interface
Item Specification
Data modem data baud rate (bps) 56K
Supports modem protocol V90/V92 MDC
Modem connector type RJ11
Modem connector location Rear panel
LAN Interface
Item Specification
Chipset Broad Com 5705
Supports LAN protocol 10/100/1000 Mbps
LAN connector type RJ45
LAN connector location Rear panel
Bluetooth-MODEM Interface
Item Specification
Chipset CSR BC02/Agere Scorpio solution
Data throughput 200k bps (Blue-tooth)/56K bps (MODEM)
Protocol Blue-tooth 1.1
Interface USB 1.1+MDC
Connector type RJ11 (MODEM)
Wireless Module 802.11b
Item Specification
Chipset Intel Claxico
24 Chapter 1
33. Wireless Module 802.11b
Item Specification
Data throughput up to 11M bps
Protocol 802.11b
Interface Mini-PCI type II
Connector interface 124-pin SO-DIMM edge connector
Four-in-One Card Reader
Item Specification
Chipset OZ711EC1
Data throughput USB 1.1
Protocol Secure Digital (SD), SmartMedia, MultiMediaCard, Memory Stick
Hard Disk Drive Interface
Item Specification
Vendor & HGST HGST HGST HGST
Model Name IC25N030ATMR04 IC25N040ATMR04 IC25N060ATMR04 IC25N080ATMR04
TOSHIBA TOSHIBA HGST TOSHIBA
MK3021GAS MK4021GAS TS548060M9AT00 MK8025GAS KA023A
TOSHIBA
MK6021GAS
Capacity (GB) 30 40 60 80
Bytes per 512 512 512 512
sector
Data heads 2 2/3 3/4 for Toshiba 4
Logical heads 16 16 16 16
Logical 63 63 63 63
sectors
Drive Format
Disks 1 1/2 2/3 for Toshiba 2
Logical 16383 16383 16383 16383
cylinders
Spindle speed 4200 RPM 4200 RPM 4200 RPM/5400 RPM 5400 RPM/4200 RPM
(RPM) for HGST for Toshiba
TS548060M9AT00
Performance Specifications
Buffer size 2MB 2MB 8MB/2MB for Toshiba 8MB
AT Interface ATA/ATAPI-6 ATA/ATAPI-6 ATA/ATAPI-6 ATA/ATAPI-6
ATA-5 for Toshiba ATA-5 for Toshiba ATA-5 for Toshiba
Data transfer 350 350 350/450 350
rate (buffer to/
from media
Mbytes/s)
Data transfer 100 MB/Sec. 100 MB/Sec. 100 MB/Sec. 100 MB/Sec.
rate Ultra DMA mode-5 Ultra DMA mode-5 Ultra DMA mode-5 Ultra DMA mode-5
(host~buffer,
Mbytes/s)
DC Power Requirements
Voltage 5V(DC) +/- 5% 5V(DC) +/- 5% 5V(DC) +/- 5% 5V(DC) +/- 5%
tolerance
Chapter 1 25
34. DVD/CDRW Interface
Item Specification
Vendor & model name DVD/CDRW COMBO MODULE QSI SBW-242
DVD/CDRW COMBO MODULE SONY CRX830E C
Performance Specification With CD Diskette With DVD Diskette
Transfer rate (KB/sec) Sustained: Sustained:
Max 3.6Mbytes/sec Max 10.8Mbytes/sec
Data Buffer Capacity 128 KBytes
Interface IDE/ATAPI (ATA/ATAPI-5)
Applicable disc format (for DVD: DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R,
SONY) DVD+R, DVD-RW, DVD+RW,
CD: CD Digital Audio and CD Extra, CD-ROM (mode 1), CD-
ROM XA (Mode 2, Form 1 and Form 2) and CD-I Ready and
CD-I Bridge, Photo CD, (Single and Multi session), Video CD,
CD-TEXT, CD-R, CD-RW, CD Layer of Hybrid SACD
Applicable disc format (for DVD: DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R,
QSI) DVD-RW, DVD+R, DVD+RW, DVD-RAM (optional)
CD: CD-DA, CD-ROM/XA, CD-i, Karaoke CD, Video CD, Multi-
session Photo CD, Enhanced CD, itrax CD, CD extra, CD Plus,
CD-Text, CD-R and CD-RW discs
Loading mechanism Load: Manual
Release: (a) Electrical Release (Release Button)
(b) Release by ATAPI command
(c) Emergency Release
Power Requirement
Input Voltage 5 V +/- 5 % (Operating)
DVD-RW Interface
Item Specification
Vendor & model name DVD-RW MODULE PIONEER DVR-K12D
Performance Specification With CD Diskette With DVD Diskette
Transfer rate (KB/sec) Sustained: Sustained:
Max 3.6Mbytes/sec Max 10.8Mbytes/sec
Data Buffer Capacity 128 KBytes
ATAPI Interface SFF-8020i, SFF8090 Ver5
Applicable disc format Supports KODAK Photo CD single and Multi-session
Supports CD Extra (CD PLUS)
Supports Mixed CD
Supports Video CD
Supports to read/write CD-R discs
Supports to read/write CD-RW discs
Supports CD text data read/write
Supports to read DVD-ROM
Supports to read/write DVD-R Ver. 2.00 for General
Supports to read/write DVD-RW Ver.1.0 & 1.1
Loading mechanism Load: Manual
Release: (a) Electrical Release (Release Button)
(b) Release by ATAPI command
(c) Emergency Release
Power Requirement
Input Voltage 5 V +/- 5 % (Operating)
26 Chapter 1
35. DVD Interface
Item Specification
Vendor & model name DVD-ROM MODULE MKE SR8177
Performance Specification With CD Diskette With DVD Diskette
Transfer rate (KB/sec) Sustained: Sustained:
Max 3.6Mbytes/sec Max 11.08Mbytes/sec
Data Buffer Capacity 256 KBytes
ATAPI Interface SFF8090 Ver 0.99
Applicable disc format DVD: DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R
(3.95G/4.7G), DVD-RW, DVD-RAM (2.6G/4.7G)
CD: CD-Audio, CD-ROM (mode 1 and mode 2), CD-ROM XA
(mode 2, form 1 and form 2), CD-I (mode 2, form 1 and form 2),
CD-I Ready, CD-I Bridge, CD-WO, CD-RW, Photo CD, Video
CD, Enhanced Music CD (CD Plus), CD-TEXT
Loading mechanism Load: Manual
Release: (a) Electrical Release (Release Button)
(b) Release by ATAPI command
(c) Emergency Release
Power Requirement
Input Voltage 5 V +/- 5 % (Operating)
Speaker
Item Specification
Number of speaker 2
Rating 1W, max; 4 ohm
Connector type Headphone out, microphone in and line-in
Video Interface
Item Specification
Chipset Montara GM+ intergrated (UMA)
Interface Integration
Supports ZV (Zoomed Video) port No
Maximum resolution LCD 1600X1200 (UXGA)
Maximum resolution CRT 2048X1536@75HZ
Audio Interface
Item Specification
Audio Controller Intel ICH4-M intergrated
Audio Codec Cirrus 4299XQ
Audio onboard or optional Built-in
Mono or Stereo Stereo
Resolution 20 bit stereo Digital to analog
converter
18 bit stereo Analog to Ditial
converter
Compatibility AC97
Mixed sound source Line-in, CD
Chapter 1 27
36. Audio Interface
Item Specification
Voice channel 8/16-bit, mono/stereo
Sampling rate 44,1 KHz (48K byte for AC97
interface)
Internal microphone Yes
Internal speaker / Quantity Yes/2
Supports PnP IRQ IRQ10
Video Resolutions Mode (for both LCD and CRT)
16 bits 32 bits
Resolution
(High color) (True color)
480x600 Yes Yes
800x600 Yes Yes
1024x768 Yes Yes
1152x864 Yes Yes
1280x1024 Yes Yes
1400x1050 Yes Yes
(SXGA+panel only)
Video Memory
Item Specification
Fixed or Upgradeable Fixed
Vendor Intel
Memory size Default 16M (Adjust via BIOS)
Interface DDR
Parallel Port
Item Specification
Parallel port controller ICH4-M
Number of parallel port 1
Location Rear side
Connector type 25-pin D-SUB
Parallel port function control Enable/Disable/Auto (BIOS or operating system chooses
configuration) by BIOS Setup
Note: Depending on your operating system, disabling an unused
device may help free system resources for other devices.
Supports ECP/EPP/Bi-directional/Output only Yes (set by BIOS setup)
(PS/2 compatible) Note: When Mode is selected as EPP mode, “3BCh” will not be
available.
Optional ECP DMA channel (in BIOS Setup) DMA channel 3
Optional parallel port I/O address (in BIOS 378h, 278h, 3BCH
Setup)
Optional parallel port IRQ (in BIOS Setup) IRQ7, IRQ5
28 Chapter 1
37. USB Port
Item Specification
Chipset ICH4-M intergrated
USB Compliancy Level 2.0
OHCI USB 2.0
Number of USB port 2
Location Rear side
Serial port function control Enable/Disable by BIOS Setup
IEEE 1394 Port
Item Specification
Chipset TI TSAB43AB22
InterfaceUSB Compliancy Level IEEE 1394 1.0
Number of IEEE 1394 port 1
Location Rear side
Connector type IEEE 1394
PCMCIA Port
Item Specification
PCMCIA controller OZ 711EC1
Supports card type Type-II
Number of slots One type-II
Access location Right panel
Supports ZV (Zoomed Video) port No ZV support
Supports 32 bit CardBus Yes (IRQ10)
System Board Major Chips
Item Controller
Core logic Intel Montara GM+ and ICH4-m
VGA Montara GM+ intergrated (UMA)
LAN Broad Com 5705
IEEE 1394 TI TSAB43AB22
USB 2.0 ICH4-M intergrated
Super I/O controller PC 87392
MODEM Intel Montara GM+ and ICH4-M
Blue tooth CSR BC02/Agere Scorpio solution
Wireless 802.11 b Intel Claxico
PCMCIA OZ 711EC1
Audio Intel ICH4-M intergrated/Audio Codec: Cirrus 4299XQ
Five-in-one card reader OZ711EC1
Touchpad M38857
Chapter 1 29
38. Keyboard
Item Specification
Keyboard controller M38857
Keyboard vendor & model name DARFON
Total number of keypads 84/85/88
Windows logo key Yes
Internal & external keyboard work No
simultaneously Note: Internal and external keyboard can not work
simultaneously by software specification.
Battery
Item Specification
Vendor & model name SANYO
Battery Type Li-ion
Pack capacity 4400 Ah
Cell voltage 3.7V/cell
Number of battery cell 8
Package configuration 4 cells in series, 2 series in
parallel
Package voltage 14.8V
LCD
Item Specification
Vendor & model AU B141XG08
name CHIME N141X9-L01
Mechanical Specifications
LCD display area 14.1
(diagonal, inch)
Display technology TFT
Resolution XGA (1024x768)
Supports colors 262K
Optical Specification
Brightness control keyboard hotkey
Contrast control No
Typical White 200 (5 points average)
Luminance 180 for CHIME
Contrast ratio 300 (Min.), 500 (Typ.) for
CHIME
250 (Min.), 300 (Typ.) for
AU
Response time TR: 6 (Typ.), 10 (Max.)
(msec) TF: 17 (Typ.), 25 (Max.)
for CHIME
25 (Typ.) for AU
Electrical Specification
Supply voltage for 3.0 (Min.), 3.3 (Typ.), 3.6
LCD display (V) (Max.)
30 Chapter 1
39. LCD Inverter
Item Specification
Vendor & model name Ambit
Brightness conditions Vadj=3.3V
Input voltage (V) 7 (Min.), 14 (Max.)
Input current (A) 0.6 (Min.)
Output voltage (V, rms) 650
Output current (mA, rms) 5.5~6.5
Output voltage frequency (k Hz) 40~60 Hz
AC Adaptor
Item Specification
Model number DELTA ADP-65DB 17V 70W (3 PIN)
AC input 90~264V, 47Hz to 63Hz
Output power 65W, 19V@3.42V
System Power Management
ACPI mode Power Management
Mech. Off (G3) All devices in the system are turned off completely.
Soft Off (G2/S5) OS initiated shutdown. All devices in the system are turned off
completely.
Working (G0/S0) Individual devices such as the CPU and hard disk may be power
managed in this state.
Suspend to RAM (S3) CPU set power down
VGA Suspend
PCMCIA Suspend
Memory Address Map
Memory Address Size Function
00100000h-000F0000h 512 KB System BIOS
000CFFFFh-000C0000h VGA BIOS
00009FFFFh-00000000h 640KB Conventional memory
I/O Address Map
I/O Address Function
0000-001F, 0081-008F, 0090-0091, DMA controller
0093-009F, 00C0-00DF, 040B, 04D6
0D00-FFFF PCI bus
0020-0021, 0024-0025, 0028-0029, Programmable interrupt controller
002C-002D, 0030-0031, 0034-0035,
0038-0039, 003C-003D, 00A0-00A1,
00A4-00A5, 00A8-00A9, 00AC-00AD,
00B0-00B1, 00B4-00B5, 00B8-00B9,
00BC-00BD, 00C0-00DF
0040-0043, 0050-0053 System timer
0060, 0064 Acer Tablet PC Keyboard Buttons (101/102 key)
Chapter 1 31
40. I/O Address Map
I/O Address Function
002E-002F, 004E-004F, 0061, 0063, Main board resources
0065, 0067, 0080, 0092, 00B2-00B3,
0200-020F, 0600-060F, 0700-070F,
0800-080F, 1000-107F, 1180-11BF,
0066 Microsoft ACPI-Compliant Embedded Controller
0070-0077 System CMOS/real time clock
00F0 Numeric data processor
0170-0177, 0376 Secondary IDE Channel
01F0-01F7, 03F6 Primary IDE Channel
0274-0277, 0279, 0A79, ISAPNP Read Data Port
0378-037F, 0778-077B Printer Port (LPT1)
03B0-03BB, 03C0-03DF, 1800-1807, Intel (R) 82852/82855 GM/GME Graphics Controller
06F8-06FF Wacom Serial Pen Tablet
1810-181F Intel (R) 82801DBM Ultra ATA Storage Controller-24CA
1820-183F Intel (R) 82801DB/DBM USB Universal Host Controller-24C2
1840-185F Intel (R) 82801DB/DBM USB Universal Host Controller-24C4
1860-187F Intel (R) 82801DB/DBM USB Universal Host Controller-24C7
1880-189F Intel (R) 82801DB/DBM SMBus Controller-24C3
18C0-18FF, 1C00-1CFF Cystal WDM AC97 Driver for ICH4
2000-207F, 2400-24FF Agere System AC97 Modem
FB00-FBFE O2Micro SmartCardBus Reader
FC00-FCFF, FD00-FDFF, FE00- Generic Cardbus Controller
FEFF, FF00-FFFF
IRQ Assignment Map
Interrupt Channel System timer
IRQ00 System time
IRQ01 Keyboard
IRQ02 Progammable Interrupt Controller
IRQ03 FIR
IRQ04 Communications Port (COM1)
IRQ05 Free
IRQ06 Wacom Serial Pen Tablet/Standard Floppy Disk Controller
IRQ07 ECP Printer Port (LPT1)/O2Micro Smart CardBus Reader
IRQ08 Real Time Clock
IRQ09 SCI
IRQ10 PCI Device (LAN, Audio, Modem...)
IRQ11 USB 1.1, USB 2.0, VGA
IRQ12 PS/2 Mouse
IRQ13 Numeric data processor
IRQ14 1st EIDE device (hard disk)
IRQ15 2nd EIDE device (optical drive)
32 Chapter 1
41. DMA Channel Assignment
Item Specification
00 PnP Audio System CODEC
01 Free
02 Standard Floppy Disck Controller
03 ECP Printer Port
Chapter 1 33
43. Chapter 2
System Utilities
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/
Output System).
Your computer is already properly configured and optimized, and you do not need to run this utility. However, if
you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4
Troubleshooting when problem arises.
To activate the BIOS Utility, press m during POST (when “Press <F2> to enter Setup” message is prompted
on the bottom of screen).
Press m to enter setup. Press <F12> during POST to enter multi-boot menu. In this menu, user can change
boot device without entering BIOS SETUP Utility.
PhoenixBIOS Setup Utility
Information Main Advanced Security Boot Exit
CPU Type: Intel (R) Pentium (R) M processor
CPU Speed: 1500 MHz
Floppy Drive: None
IDE1 Model Name: None
IDE1 Serial Number: None
IDE2 Model Number: QSI CD-RW/DVD-ROM SBW242U- (SM)
IDE2 Serial Number: None
System BIOS Ver: Canary V0.20
VGA BIOS Ver: 2991
KBC Ver: 02.13.29
Serial Number: xxxxxxxxxxxxxxxxxxxxxx
Asset Tag Number: N/A
Product Name: TravelMate C300
Manufacturer Name: Acer
UUID: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
F1 Help ↑ ↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ←→ Select Menu Enter Select 4 Sub-Menu F10 Save and Exit
Chapter 2 35
44. Navigating the BIOS Utility
There are six menu options: Information, Main, Advanced, Security, Boot, and Exit.
Follow these instructions:
To choose a menu, use the cursor left/right keys (zx).
To choose a parameter, use the cursor up/down keys ( wy).
To change the value of a parameter, press por q.
A plus sign (+) indicates the item has sub-items. Press e to expand this item.
Press ^ while you are in any of the menu options to go to the Exit menu.
In any menu, you can load default settings by pressing t. You can also press u to save any
changes made and exit the BIOS Setup Utility.
NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a
particular menu are shown on the bottom of the screen. Help for parameters are found in the Item
Specific Help part of the screen. Read this carefully when making changes to parameter values.
This menu provides you the information of the system.
36 Chapter 2
45. Information
PhoenixBIOS Setup Utility
Information Main Advanced Security Boot Exit
CPU Type: Intel (R) Pentium (R) M processor
CPU Speed: 1500 MHz
Floppy Drive: None
IDE1 Model Name: None
IDE1 Serial Number: None
IDE2 Model Number: QSI CD-RW/DVD-ROM SBW242U- (SM)
IDE2 Serial Number: None
System BIOS Ver: Canary V0.20
VGA BIOS Ver: 2991
KBC Ver: 02.13.29
Serial Number: xxxxxxxxxxxxxxxxxxxxxx
Asset Tag Number: N/A
Product Name: TravelMate C300
Manufacturer Name: Acer
UUID: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
F1 Help ↑ ↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ←→ Select Menu Enter Select 4 Sub-Menu F10 Save and Exit
Parameter Description
IDE1 Model Name Shows the Model name of HDD installed on Primary IDE master. The hard disk model
name is automatically detected by the system. If there is no hard disk present or unknown
type, “None” should be shown on this field.
IDE1 Serial # This field display the Serial number of HDD installed on Primary IDE master. If no Hard
disk or other devices are installed on Primary IDE master, then it will display a blank line.
IDE2 Model Name This item will show the Model name of device installed on Secondary IDE master. The
hard disk or CD-ROM model name is automatically detected by the system. If there is no
hard disk or CD-ROM present or unknown type, “None” should be shown on this field.
IDE2 Serial # This item will show the Serial number of HDD installed on Secondary IDE master. If no
hard disk or other devices are installed on Primary IDE master, then it will display a blank
line.
Serial Number This field displays the serial number of this unit.
UUID Number UUID=32bytes
Chapter 2 37
46. Main
The Main screen displays a summary of your computer hardware information, and also includes basic setup
parameters. It allows the user to specify standard IBM PC AT system parameters.
PhoenixBIOS Setup Utility
Information Main Advanced Security Boot Exit
Item Specific Help
System Time: [00:00:00]
System Date: [10/11/2003] <Tab>, <Shift-Tab>, or
<Enter> selects field.
System Memory: 640 KB
Extended Memory: 238 MB
VGA Memory: 16MB
Quiet Boot: [Enabled]
Power on display: [Auto ]
LCD Auto Dim: [Enabled]
PXE Boot From LAN [Disabled]
F12 Boot Menu [Enabled]
F1 Help ↑↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ←→ Select Menu Enter Select 4 Sub-Menu F10 Save and Exit
NOTE: The screen above is for reference only. Actual values may differ.
38 Chapter 2
47. The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.
Parameter Description Format/Option
System Time Sets the system time. Format: HH:MM:SS
(hour:minute:second) System Time
System Date Sets the system date. Format MM/DD/YYYY (month/day/
year)
System Date
System Memory This field reports the memory size of the system.
Memory size is fixed to 640MB
Extended Memory This field reports the memory size of the
extended memory in the system.
Extended Memory size=Total memory size-1MB
VGA Memory Shows the VGA memory size. The default value Option:16/32MB
is set to 16MB
Quiet Boot Determines if Customer Logo will be displayed or Option: Enabled or Disabled
not; shows Summary Screen is disabled or
enabled.
Enabled: Customer Logo is displayed, and
Summary Screen is disabled.
Disabled: Customer Logo is not displayed, and
Summary Screen is enabled.
Power on display Auto: During power process, the system will Option: Auto or Both
detect if any display device is connected on
external video port. If any external display device
is connected, the power on display will be in CRT
(or projector) only mode. Otherwise it will be in
LCD only mode.
Both: Simultaneously enable both the integrated
LCD screen and the system’s external video port
(for an external CRT or projector).
LCD Auto Dim Determines if the system will automatically dim Option: Enabled or Disabled
the LCD brightness in order to save power when
AC is not present.
PXE (Preboot Execution Indicates that whether the notebook can boot Option: Enabled or Disabled
Environment) Boot From from LAN or not.
LAN
F12 Boot Menu Determines if the OEM POST screen will have Option: Enabled or Disabled
“Press <F12> Change Boot Device” or not during
user’s quite boot.
NOTE: The sub-items under each device will not be shown if the device control is set to disable or auto. This is
because the user is not allowed to control the settings in these cases.
Chapter 2 39
48. Advanced
The Advanced menu screen contains parameters involving your hardware devices. It also provides advanced
settings of the system.
PhoenixBIOS Setup Utility
Information Main Advanced Security Boot Exit
Item Specific Help
Infrared/Serial port: : [Disabled]
F1 Help ↑ ↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ← → Select Menu Enter Select 4 Sub - Menu F10 Save and Exit
The table below describes the parameters in the screen. Settings in boldface are the default and suggested
parameter settings.
Parameter Description Options
Infrared/Serial port Enables, disables the infrared/serial port. Enabled/Disabled
40 Chapter 2
49. Security
The Security screen contains parameters that help safeguard and protect your computer from unauthorized
use.
PhoenixBIOS Setup Utility
Information Main Advanced Security Boot Exit
Item Specific Help
User Password is Clear
Supervisor Password is Clear
Supervisor Password
Set User Password [Enter] controls accesses of the
Set Supervisor Password [Enter] whole setup utility.
It can be used to
boot up when Password
Password on boot: [Enabled] on boot is enabled.
F1 Help ↑ ↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ←→ Select Menu Enter Select 4 Sub -Menu F10 Save and Exit
The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.
Parameter Description Option
User Password is Shows the setting of the uer password. Clear or Set
Supervisor Password is Shows the setting of the Supervisor password Clear or Set
Set User Password Press Enter to set the user password. When
set, this password protects the BIOS Setup
Utility from unauthorized access.
Set Supervisor Password Press Enter to set the supervisor password.
When set, this password protects the BIOS
Setup Utility from unauthorized access.
Password on Boot Defines whether a password is required or not Disabled or Enabled
while the events defined in this group
happened. The following sub-options are all
requires the Supervisor password for changes
and should be grayed out if the user password
was used to enter setup.
NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget
your password. If you forget your password, you may have to return your notebook computer to your
dealer to reset it.
Chapter 2 41
50. Setting a Password
Follow these steps as you set the user or the supervisor password:
1. Use the w andy keys to highlight the Set Supervisor Password parameter and press the e key. The
Set Supervisor Password box appears:
2. Type a password in the “Enter New Password” field. The password length can not exceeds 8
alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the “Confirm New
Password” field.
IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen.
3. Press e.
After setting the password, the computer sets the User Password parameter to “Set”.
4. If desired, you can opt to enable the Password on boot parameter.
5. When you are done, press u to save the changes and exit the BIOS Setup Utility.
Removing a Password
Follow these steps:
1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The
Set Password box appears:
2. Type the current password in the Enter Current Password field and press e.
3. Press e twice without typing anything in the Enter New Password and Confirm New Password fields.
The computer then sets the Supervisor Password parameter to “Clear”.
4. When you have changed the settings, press u to save the changes and exit the BIOS Setup Utility.
Changing a Password
1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The
Set Password box appears:
42 Chapter 2
51. 2. Type the current password in the Enter Current Password field and press e.
3. Type a password in the Enter New Password field. Retype the password in the Confirm New Password
field.
4. Press e. After setting the password, the computer sets the User Password parameter to “Set”.
5. If desired, you can enable the Password on boot parameter.
6. When you are done, press u to save the changes and exit the BIOS Setup Utility.
If the verification is OK, the screen will display as following.
The password setting is complete after the user presses u.
If the current password entered does not match the actual current password, the screen will show you the
Setup Warning.
If the new password and confirm new password strings do not match, the screen will display the following
message.
Chapter 2 43