Windows Millennium for IBM Thinkpad Notebooks - Lenovo

Windows Millennium Edition (Windows Me) for IBM 

ThinkPad Notebooks Install & Upgrade Set up and Technical 

Guide 

Introduction ......................................................................................................................... 4 

Supported Windows Me ThinkPad Models ........................................................................ 5 

Before Installing or Upgrading to Windows Me................................................................. 7 

“Preparation”....................................................................................................................... 8 

“Update Computer”............................................................................................................. 9 

Updating the ThinkPad system BIOS for Windows Me............................................ 9 

Downloading Device Drivers for Post install or upgrade ........................................ 11 

“Pre-Setup”........................................................................................................................ 14 

Section 1: Creating the Startup Diskette (Clean Install)......................................... 14 

Section 2: Uninstalling or upgrading the unsupported applications and device 

drivers (Upgrade Install) ............................................................................................ 14 

“Installing or Upgrading to Windows Me”....................................................................... 18 

Section 1: Installing Windows Me (Clean Install).................................................... 18 

Section 2: Upgrading to Windows Me (Upgrade Install) ........................................ 20 

“Post Setup” ...................................................................................................................... 22 

Section1: Installing Device Drivers (Clean Install) .................................................. 22 

To Install DVDExpress on your ThinkPad for Windows Me ............................. 23 

Section 2: Installing and Upgrading Device Drivers (Upgrade Install) ................. 25 

To upgrade Video (NeoMagic MagicMedia 128AV/256AV) to Windows Me 

built-in driver (ThinkPad 240)............................................................................... 26 

To upgrade Video (NeoMagic MagicGraph 128ZV+) to Windows Me built-in 

driver (ThinkPad i Series 1400 2611-410/450/411/451) ....................................... 27 

To upgrade Audio (Ess Solo1) to Windows Me built-in driver (ThinkPad 

models 240, 390E, 390X, i Series 2611-412/452/472/512/552, i Series 2621, i 

Series 2651) .............................................................................................................. 27 

To upgrade Audio (Crystal SoundFusion) to Windows Me built-in driver 

(ThinkPad models 570, 570E, 600X, A20m, A20p and T20) ............................... 27 

To upgrade Audio (Crystal SoundFusion) to Windows Me built-in driver 

(ThinkPad models 600 and 600E).......................................................................... 28 

General Technical Information ......................................................................................... 29 

Docking Station/Port Replicator support for supported ThinkPad models.......... 29 

Tips for docking station support on ThinkPad models 570 and 570E:.............. 30 

Tips for docking station support on ThinkPad models 600, 600E and 600X: ... 31 

Tips for docking station support on ThinkPad models A20m, A20p, T20 and 

X20:........................................................................................................................... 31 

Hot and Warm swapping support for supported ThinkPad models...................... 31 

UltraBay FX device swapping with ThinkPad models 390, 390E and 390X:.... 31 

UltraslimBay device swapping with ThinkPad models 570 and 570E:.............. 32 

UltraslimBay device swapping with ThinkPad models 600, 600E and 600X: ... 32 

Ultrabay 2000 device swapping with ThinkPad T20:.......................................... 32 

Ultrabay 2000 device and UltraBase X2 swapping with ThinkPad X20: .......... 32 

Ultrabay 2000 device swapping with ThinkPad models A20m and A20p:........ 33

Windows Me Hints and Tips............................................................................................. 34 

1 Power Management............................................................................................. 34 

1.1 Power Meter Icon located on SysTray (by default, this is in the lower right 

corner) does not update automatically from AC to Battery mode or vice versa 

34 

1.2 Wake-On Ring (WOR) needs to be enabled in the Power Option for 

ThinkPad 570 and 600 Series ................................................................................. 34 

1.3 OS Hibernation on APM system is not supported ....................................... 34 

1.4 Standby triggered by closing the lid is not supported if any PC Card device 

is installed................................................................................................................. 34 

1.5 The Screen flashes with random characters and patterns for a while when 

resuming from Hibernation mode. ........................................................................ 35 

1.6 Windows Media Player changes to window screen mode when using Power 

Management. ........................................................................................................... 35 

1.7 Standby is not available if select USB printers are installed....................... 35 

1.8 USB Wake Up is not supported ..................................................................... 36 

1.9 Fn + F3 key to turn off LCD monitor does not work when playing 

Windows Media Player........................................................................................... 36 

1.10 System cannot hibernate when using video camera................................. 36 

1.11 System cannot hibernate with some USB cameras .................................. 36 

1.12 HDD power off timer does not work intermittently on battery mode.... 36 

2 Docking Station/Port Replicator........................................................................ 36 

2.1 Ring Central Fax cannot receive fax data when docked and in Standby 

mode.......................................................................................................................... 36 

2.2 System makes a clicking sound when starting Windows Me and the system 

is docked to SelectaDockIII. ................................................................................... 37 

2.3 The wheel scroll function on some USB mice does not work after hot 

docking. .................................................................................................................... 37 

2.4 Some USB hubs or USB devices properties show green (?) mark.............. 37 

2.5 The system may hang at the boot time when the PCI IRQ steering is 

changed from 11 (default value) to 9 ..................................................................... 38 

2.6 16-bit PC Cards hot plugged to the dock PC Card slot will not be detected 

after warm docking with an ATA PC Card already installed in the PC Card 

slot of the dock......................................................................................................... 38 

3 PC Cards and Device Support ........................................................................... 38 

3.1 PCMCIA Card Services yellow “!” with Code (1) - Not configured 

correctly.................................................................................................................... 38 

3.2 Adaptec SlimSCSI 1480A PC Card causes system hang............................. 39 

3.3 Wake-On-Ring (WOR) might not work when using some PC Card 

Modems .................................................................................................................... 39 

3.4 Some PC cards might not be detected after resuming from Standby mode. 

39 

3.5 IBM Token Ring PC Card driver is not included in Windows Me. ........... 39 

3.6 ATA PC Card does not work. ........................................................................ 39 

4 Video/Multimedia................................................................................................ 41

4.1 A version conflict message appears when updating IBM supplied 

NeoMagic Video driver (NMG5) over the built-in NeoMagic Video driver 

(NMG5) in Windows Me. ....................................................................................... 41 

4.2 After playing MPEG file by Windows Media Player, the color mode of the 

screen does not resume correctly when using Dual Display................................ 41 

4.3 Windows Media Player v.7.0 cannot play two or more multimedia files 

simultaneously ......................................................................................................... 41 

4.4 CD Audio volume Control does not work during playing CD Audio on 

Windows Media Player........................................................................................... 41 

4.5 Graphics on Windows Media Player stops (freezes) when Windows Media 

Player is running in full screen mode.................................................................... 42 

4.6 Windows Media Player pull down menu does not display in 256-color 

mode when the movie is playing. ........................................................................... 42 

4.7 Volume Control setting change is not restored when the system reboots..42 

4.8 3D function of Y-Station does not work under Windows Me ..................... 42 

4.9 No subtitle on DVD after resuming from Standby mode with some DVD 

movies ....................................................................................................................... 43 

5 Device Configuration and Setup........................................................................ 43 

5.1 “Crystal SoundFusion Joystick’ device will be marked with a yellow ”!” in 

the Device Manager when docked. ........................................................................ 43 

5.2 Two Infrared Communication Device will appear after upgrade if the 

Infrared device is not enabled................................................................................ 43 

5.3 Red X mark in USB Serial Port with IBM USB Multiple Hub. ................. 44 

6 Communication ................................................................................................... 44 

6.1 Limitation to Ring Central Voice after upgrading to Windows Me. ......... 44 

6.2 NetBEUI connection is lost when resuming from standby or hibernation.44 

6.3 IBM Global Network Dialer........................................................................... 45 

6.4 When transferring a file using the Infrared device at 4 Mbps from a 

computer running Windows Me to computer running Windows 98, the file 

transfer fails............................................................................................................. 45 

6.5 Ring Central sometimes fails to receive the file after wake up from RI. ... 45 

7 Upgrade and installation Issues ......................................................................... 45 

7.1 Touching Trackpoint causes a hang during clean install ............................ 45 

7.2 Short Cut Key Window will appear during upgrade install ....................... 46 

7.3 Windows Me cannot be set up with OS/2 Boot Manager ............................ 46 

7.4 Access ThinkPad displays an error message after upgrading from 

Windows 98 to Windows Me.................................................................................. 46 

8 Miscellaneous....................................................................................................... 46 

8.1 Norton Antivirus Version 4.08 is not supported .......................................... 46 

8.2 3D Maze screen saver starts at “Turn off monitor” setting time................ 46

Introduction 

This document describes the steps for installing and upgrading to Microsoft Windows 

Millennium Edition (Windows Me) operating system and updating the system BIOS; and 

provides helpful hints and tips for ThinkPad computer users who use this operating system. 

NOTE: IBM does not warrant that every function and operation described in the IBM or 

Microsoft documentation will work or be free from limitations when the Windows Millennium 

Edition Upgrade is used with your ThinkPad computer. This document contains a list of hints, 

tips, and limitations that IBM is aware of on specific ThinkPad models with the Windows 

Millennium Edition Upgrade installed. If you have not already installed Windows Millennium 

Edition please follow the ThinkPad Windows Millennium Edition Upgrade or Installation 

instructions available below. 

The following terms are trademarks or registered trademarks of IBM Corporation in the United 

States or other countries or both: IBM, the e-business logo, ThinkPad, ThinkPad Assistant, 

ThinkPad Proven, ThinkLight, TrackPoint, Ultrabay and WorkPad. 

Intel and Pentium are registered trademarks, and Celeron and SpeedStep are trademarks or 

trademarks of Intel Corporation. Microsoft, Windows and the Windows logo are trademarks or 

registered trademarks of Microsoft Corporation. Other company, product and service names may 

be trademarks or service marks of others.

Supported Windows Me ThinkPad Models 

IBM has tested a number of ThinkPad models and has determined that they support Windows 

Me. Customers’ computers must meet all the minimum hardware requirements in order for 

Windows Me to operate properly. Running Windows Me without the minimum hardware 

requirements might cause unpredictable results. Customers’ computers must also meet the 

minimum recommended memory size of 32 megabytes (MB). If the computer memory is less 

than the recommended 32 MB, Windows Me will not perform properly. On some ThinkPad 

models without the recommended hardware and memory, Windows Me will take significant time 

to complete. For more information on whether your ThinkPad model meets the minimum 

hardware requirements for installing or upgrading to Windows Me, please refer to the 

\setuptip.txt and \win9x\setup.txt included on the Windows Me CD. 

Windows Me supports the following two types of Power Management: 

� Advanced Power Management (APM) 

� Advanced Configuration and Power Interface (ACPI) 

Each ThinkPad model will be designated as either an APM or ACPI-supported computer under 

Windows Me. The type of power management your ThinkPad model supports will determine the 

overall power consumption controls and Plug-and-Play capabilities your computer and operating 

system will offer while running Windows Me. 

The following ThinkPad models have been tested and designated as either APM or ACPI - 

supported systems running Windows Me: 

ThinkPad Model Advanced Power 

Management 

240, 240X X 

390, 390E, 390X X 

570, 570E X 

600, 600E, 600X X 

i Series 1400 

2611-410/450/411/451 X 

i Series 1400/1500 

2611-412/452/472/512/552 X 

i Series 1400/1500 

2621-420/42U/460/46U/480/48U 

/540/421/441/541 

i Series 1400/1500 

2621-422/442/482/483/492/4E2 

2651-542/562/592 

i Series 1200/1300 

1161-21x/23x/25x/26x 

1171-31x/32x/34x/35x/33x/37x 

Advanced Configuration 

and Power Interface 

X 

X 

X

T20 X 

A20m, A20p X 

X20 X

Before Installing or Upgrading to Windows Me 

Before proceeding further into the guide, review what steps should be completed before, while, 

and after installation or upgrading to Windows Me. Use the following chart as a quick reference 

when preparing to upgrade to Windows Me: 

START 

↓ 

Clean Install Upgrade Install 

• Read this document and the Windows Me Release Notes for Setup (\Win 

9x\Setup.txt) 

• Determine if your ThinkPad computer meets all the minimum hardware 

Preparation 

requirements for running Windows Me. 

• Review the Hardware Compatibility List (HCL) to determine if your 

hardware is supported while running Windows Me. 

• Decide to clean install or upgrade install Windows Me. 

↓ 

• Back-up all data files and information on the computer before starting 

“Update” 

clean install or upgrading. 

computer • Undock and remove any optional devices. 

• Build the System Program Service (BIOS) Diskette and update the 

system BIOS and initialize the BIOS setting to default. 

• Download appropriate drivers required from IBM Web site 

↓ 

• Install at least 32 megabytes (MB) of system memory on your ThinkPad 

computer. 

• Create Startup Diskette. 

• Verify space on hard disk drive 

• Partition and format the Hard 

o Refer to setuptip.txt, 

Disk. 

depending on your 

system configuration 

Pre-setup 

for minimum hard disk 

space. 

• Uninstall all unsupported 

applications and utilities. 

• ThinkPad 600, 600E, upgrade 

ThinkPad ACP Modem 

included in the Windows Me 

CD 

↓ 

• Install Windows Me using the Upgrade to Windows Me 

Installing or 

upgrading to 

Windows Me 

Startup Disk. 

↓

Post-setup 

↓ 

FINISH 

“Preparation” 

• Post-install or upgrade to Windows Me 

o Install or Upgrade IBM ThinkPad Video, Audio, Modem Device 

o Install Track Point Driver 

o Installing IBM device drivers for Windows Me 

o Installing software applications for Windows Me 

• General Technical Information 

o Docking Station/Port Replicator support for supported ThinkPad 

models. 

o Hot and Warm swapping for supported ThinkPad models 

• Windows Me hints and tips 

There are two choices in installing Windows Me: clean installation and upgrade installation. 

Through out this documentation, clean install is referred to as installing Windows Me on clean or 

formatted hard drive with no previous Operating System. Refer to Windows Me CD 

\Win9x\cleanhd.txt for more details on clean install. Upgrade install is refered to as installing 

Windows Me on previous Windows 9x Operating System and in which saves all the current 

settings and data. If your system meets any one of the following items, you cannot perform 

upgrade install. 

• Any pre-installed Operating System is other than Windows 95 or Windows 98 

• If OS/2 Boot Manager is installed. 

• Primary partition is not FAT format. 

• If the system has less than 32 MB memory or Hard Drive space is less than what’s 

specified in the Windows Me CD \win9x\Setup.txt

“Update Computer” 

Updating the ThinkPad system BIOS for Windows Me 

Before you install or upgrade your system to Windows Me, you must update the BIOS (basic 

input/output system) of your ThinkPad computer. To take full advantage of all the features 

offered by Windows Me, it is strongly recommended that you update your ThinkPad’s system 

BIOS. If you do not update the system BIOS before installing Windows Me, you will encounter 

problems with the Setup utility and Windows Me will not operate properly on computers with an 

outdated BIOS. 

Below is a list of BIOS versions that needs to be updated prior to clean or upgrade install. The 

latest Flash BIOS Update Diskette (System Program Service Diskette) file and installation guide 

can be obtained from the IBM ThinkPad support Web site: 

http://www.pc.ibm.com/support 

Note that the BIOS versions listed in the following list may not be the latest as IBM keeps 

updating the BIOS. Please make sure to download and update to the latest BIOS available on the 

web. 

ThinkPad Model BIOS Name BIOS Version 

240 IRET72WW 

240X KSET32WW 1.03.10 

390 IJB109WW V1.0 R01-G7 

390E ILB100WW V1.0 R01_C5 

390X ISB052WW 

570 IMET62WW 

570E IUET22WW 

600 IBET46WW 

600E (266/300MHz) IHET41WW 

600E (366MHz or greater) INET30WW 

600X ITET48WW 

i Series 1400 

2611-410/450/411/451 

IKB123WW V3.0 R01-A7E 

i Series 1400/1500 

IQB125WW V3.0 R01-A4D 

2611-412/452/472/512/552 

i Series 1400/1500 

2621- 

420/42U/460/46U/480/48U/540/421/441/541 

i Series 1400/1500 

2621-422/442/482/483/492/4E2 

2651-542/562/592 

i Series 1200/1300 

1161-21x/23x/25x/26x 

1171-31x/32x/34x/35x/33x/37x 

IXB137WW R01-A3B 

KRB121WW R01-A5H 

KQUF25WW V1.00L 

T20 IYET42WW 1.06b 

A20m IWET50WW 1.05a

A20p IVET58WW 1.02b 

X20 IZET58WW 1.13

Downloading Device Drivers for Post install or upgrade 

The latest device driver file can be obtained from the IBM ThinkPad support Web site: 

http://www.pc.ibm.com/support 

Prior to installing or upgrading to Windows Me, it is strongly recommended to obtain the 

following list of device drivers for post install or upgrade. Note that each device driver and utility 

is model-specific (Chart 1): 

Chart1 - ThinkPad Device Drivers List 

ThinkPad model 240 series and 390 series device drivers list 

Drivers name and version 240 240X 390 390E 390X 

Windows Me Supplement File X X X X X 

TP 390, 172x - Utility Feature for Windows Me X 

TP 390E/X - Configuration Utility for Windows Me X X 

TP 240/XConfiguration Utility for Windows 95/98/2000 X X 

TP 240/X, 570/E – Hibernation Utility Package for 

X X 

Win95/98/NT 

Hibernation Utility (Shipped with TP390) X 

TP390/E/X - Swap Master Driver for Windows 95/98 X X X 

TP390, 172x – Video driver for Win95/98 X X X 

TP 240X - Video Features Package for Windows Me X 

TP 390, 172x, 1400, 1500 DVD Video Player Upgrade for 

Windows Me (For DVD model) 

X *1 X *1 X *1 

TP 240X – Audio driver for Windows 2000 X 

TP General – TrackPoint Driver I for Win95/98/NT4 X X X 

TP240,380Z,560Z – TrackPoint Driver Package II for 

X X 

Win95/98/NT4 

TP390E - Modem Ring driver Package for Windows 95/98 X 

TP 390X - Modem Ring Driver for Windows Me X 

TP390, 172x - Modem Ring Diskette for Windows 95/98 X 

*1: It is an optional depending on your system’s configuration. 

ThinkPad model 570 series and 600 series device drivers list 

Driver name and Version 600 600E 600X 570 570E 

Windows Me Supplement File X X X X X 

TP General – Configuration Utility for Win95/98/2000 X X X X X 

TP240/X,570/E – Hibernation Utility Package for 

X X 

Win95/98/NT 

TP600,700 – UltraBay Utility Driver for Win95/98 X X X 

TP 570 – UltraBase Utility Driver II for Win95/98 X X 

TP600X, A20, T20 - Intel® SpeedStep Technology Applet X 

TP380,385,560X/Z,600 – Video Feature Diskette III for X 

Win95/98 

TP380Z,570/E,600E – Video driver (NM2200) for Win95/98 X X X 

TP600X – Video driver (NM2360) for Win95/98 X 

TP600E/X,570/E,A20,T20 – Mediamatics DVDExpress video X *1 X *1 X *1 X *1

player update (For DVD model) 

TP General – TrackPoint Driver I for Win95/98/NT4 X X X X X 


ThinkPad models A20m, A20p and T20 drivers list 

Drivers name and version T20 A20m A20p X20 

Windows Me Supplement File X X X X 

TP General – Configuration Utility for Win95/98/2000 X X X X 

TP570E, A20, T20 - PM Driver for Win98/ME/2000 X X X X 

Fast-Swap Feature for Windows Me (ACPI) X X X X 

TP600X, A20, T20 – Intel® SpeedStep Technology Applet X X X X 

TP T20 - Video Features (SavageIX8) for Win95/98 X 

TP A20m - Video Features (Mob-M/M1) for Win95/98 X X 

TP A20p - Video Features (Mobility-128) for Win95/98 X 

TP X20 - Audio Features IV for Win98 SE/Me X 

TP600E/X, 570/E, A20, T20 – Mediamatics DVDExpress Video 

Player update (For DVD model) 

X *1 X *1 X *1 X*1 

TP General – TrackPoint Driver I for Win95/98/NT4 X X X X 

Xircom MPCI+Modem 56 WinGlobal for Win98 SE (*WDM) (For 

Mini PCI combo card (Intel®) 

X *1 X *1 X *1 X*1 

TP A20, T20 – Intel® PRO/100 Mini PCI Software for 

Win95/98/NT4/2000 (For Mini PCI combo card (Intel®) 

X *1 X *1 X *1 X*1 

Intel® Priority Packet for Win95/98/NT4/2000 (For Mini PCI 

combo card (Intel®) 

X *1 X *1 X *1 X*1 

3COM V.90 WDM Modem Driver for WinME (For Mini PCI X *1 X *1 X *1 X*1 

combo card (3Com)) 

TP A20, T20 – IBM 3COM 10/100 Ethernet Mini PCI Adapter with 

56K Modem for Win95/98/NT4/2000 (For Mini PCI combo card 

(3Com)) 

TP A20, T20 - CMD Ultra DMA IDE driver for 

Win95/98/NT4/2000 (For ThinkPad Dock) 

X *1 X *1 X *1 X*1 

X *1 X *1 X *1 X*1 

CCD Camera driver for Win95/98/ME/2000 X *1 X *1 X *1 X*1 


ThinkPad i Series device drivers list 

MT-model 

2611- 

410, 411, 

450, 451 

2611- 

412, 452, 

472, 512, 

552 

Drivers name and version 

Windows Me Supplement File X X 

TP1400 - Notebook Manager Utility Package for 

Windows 98 

X 

TP1400 – ShortCut Keys Utility Package I for Windows 

98 

X 

TP1400 - Sleep Manager Package I for Windows 98 X 

TP1400,1500 (2611) Notebook Manager Utility Package 

II for Windows 98 

X 

2621- 

420, 42U, 

460, 46U, 

480, 48U, 

540, 421, 

441, 541 

2621- 

422, 442, 

482, 483, 

492, 4E2 

2651- 

542, 562, 

592 

1161- 

21x, 23x, 

25x, 26x 

1171- 

31x, 32x, 

34x, 35x, 

33x, 37x

Notebook Manager for Windows 98 X 

Sleep Manager for Windows 95/98 X 

TP1400,1500 (2611) ShortCut Keys Utility Package II 

for Windows 98 

X 

TP1400,1500 (2611) Sleep Manager Package II for 


X 

TP1400,1500 (2611) SafeOFF for Windows Package II 

98 

X X 

TP1400,1500 (2621/2651) Notebook Manager for 


X X 

TP1400,1500 (2621/2651) Sleep Manager II for 


X X 

TP1400,1500 (2621) - Easy Launch Buttons for 

X1400 

Windows 98/2000 

X1500 

TP1400,1500 (2621/2651) IBM Easy Launch Buttons for 

X1400 


X1500 

IBM Easy Launch Buttons for 1200 Windows Me X1200 

IBM Easy Launch Buttons for 1300 Windows Me X1300 

TP1400,1500 (2611) – Video driver (NM2200) Package 

II for Windows Me 

X 

TP1400,1500 (2621) Video driver I for Windows 98 X X 

Video Features (SMI Lynx) for Windows Me X 

TP1400,1500 – DVD-Video Player Upgrade for 

Windows Me (For DVD Model) 

X *1 X *1 X *1 

TP1400 - Y-Station Audio Software I for Windows 98 X 

TP1400,1500 (2611) – AudioRack Package II for 


X 

TP1400,1500 (2621) ESS Audio Rack32 for Windows 

98 

X 

TP1400,1500 (2621/2651) ESS Audio Rack32 II for 


X 

TP General – TrackPoint Driver I for Win95/98/NT4 X X X X X 

Audio Features IV for WinMe X 

TP 1400(2611) - Modem Ring Driver for Windows Me X 

TP 1400,1500 (2611) – Modem Ring Package II for 


X 

TP1400,1500 (2621) Modem Ring Driver I for Win98 X 

TP 1400,1500 (2621/2651) - Modem Ring Driver II for 

Win98 

X 

Modem Features III for WinME X 

Ethernet Features II X 

PCMCIA Setup Utility for Windows Me X

“Pre-Setup” 

If you decided to do the Clean Install, refer to the Section 1 for the instructions. If you decided to 

do the Upgrade Install, refer to the Section 2. 

Section 1: Creating the Startup Diskette (Clean Install) 

If you want to do the clean install of the Windows Me operating system, you must create the 

Startup Diskette which provides the access to the CD-ROM/DVD-ROM drive. The easiest way to 

create the Startup Diskette is to create a book disk from Windows Operating system. Most of the 

cases, it provides the access to the CD-ROM/DVD-ROM drive in your ThinkPad. 

If you don’t have the internal CD-ROM/DVD-ROM drive and would like to use the external CD- 

ROM/DVD-ROM connected through the PC Card, make sure that you install the DOS device 

driver for the PCMCIA and the external CD-ROM /DVD-ROM drive. 

Section 2: Uninstalling or upgrading the unsupported applications and 

device drivers (Upgrade Install) 

Uninstalling Unsupported Applications and Device Drivers 

The following is a list of known applications that will no longer function after you upgrade to 

Windows Me. It is recommend to uninstalled the following applications prior to upgrading to 

prevent any upgrade problems from occurring: 

• Agate Tioman (390, 390E) 

• Access ThinkPad in all ThinkPad Models 

• IBM Global Network Dialer Version 4.21.3 (ThinkPad models 240, i Series 1400/1500 

2621-420/42U/460/46U/480/48U/540/421/441/541) 

• Norton AntiVirus 

• IBM USB Portable Diskette Drive Driver (I Series 1161/1171) 

To uninstall Agate Tioman on ThinkPad 390, 390E follow the instructions below: 

1. Start the Operating System 

2. Click Start → Settings → Control Panel 

3. Double-click Add/Remove Programs icon 

4. Select Agate Tioman and Click “Add/Remove” 

5. Once the software is removed, reboot when prompt. 

To uninstall Access ThinkPad, follow the instructions below: 




4. Select Access ThinkPad and Click “Add/Remove” 


To uninstall IBM Global Network Dialer Version 4.21.3 (ThinkPad 2621-420, 240), follow the 

instructions below: 

1. Start the Operating System



4. Select IBM Global Network Dialer and Click “Add/Remove” 


To uninstall Norton AntiVirus on ThinkPad follow the instructions below: 




4. Select Norton AntiVirus and Click “Add/Remove” 

5. Once the software is removed, reboot when prompt 

To uninstall IBM USB Portable Diskette Drive Driver on ThinkPad I Series 1161/1171, follow 

the instructions below: 

1. Turn off the system and detach USB Portable Diskette Drive if it is attached.. 




5. Select TeacUsbFloppyDiskDriver and Click “Add/Remove” 

6. Once the software is removed, reboot when prompt 

Upgrading ThinkPad ACP Modem (ThinkPad models 600, 600E) 

Prior to upgrading to Windows Me, you need to upgrade the following software to complete the 

upgrade: 

• ThinkPad 600 & 600E ThinkPad ACP Modem 

The device driver for the ThinkPad ACP Modem is included on the Windows Me CD, however, it 

will not be automatically upgraded by the Windows Me Setup program. Check the version of the 

ThinkPad ACP Modem driver. If the version is 2.60 build 36 or older, you need to update your 

ThinkPad ACP Modem driver prior to upgrading to Windows Me. 

To check the version of ThinkPad ACP Modem Driver: 

1. Click Start→ Programs → ThinkPad Modem → Modem Quick Test 

2. Once the driver version is determined, follow the directions below. 

If you driver is version 2.50, 2.51 or 2.60.xx (xx is Build 36 or older) follow the instructions 

provided below: 

1 Start your computer 

2 Insert the Windows Me CD to the CD-ROM/DVD-ROM drive. The OS will 

automatically detect the CD and will prompt the Windows Me Setup wizard to begin the 

upgrade process. Click [No]. 

3 Click “Browse This CD” 

4 Double-click “Drivers”→ “Modem” → “IBM” → “Disk1” 

5 Double-click “Setup” 

6 If the Setup program detects a previous version of the ThinkPad Modem driver software 

already installed, click [OK].

7 Click the “Utilities” tab, then click [Remove ThinkPad Modem driver software] 

8 Click [Yes] to proceed with removing the ThinkPad Modem driver software. 

9 After the driver software is uninstalled, click [OK]. 

10 Double-click Setup.exe again. The “Add New Hardware Wizard” window will open. 

Click [Next] in this window. 

11 Click "Search for the best driver for your device (recommended)" option; and then click 

[Next]. 

12 Select “Specify a location” and type D:\Drivers\Modem\IBM\Disk1 where the letter D 

is the driver letter destination for your computer’s CD-ROM/DVD-ROM drive. 

13 Click [Next]. 

14 After Windows finds a driver for this device, click [Next]. 

15 When prompt for disk labeled “ThinkPad Modem Diskette2”, Click [OK] 

16 Type D:\Drivers\Modem\IBM\Disk2 and Click [OK] 

17 After windows finishes copying the file, Click [Finish] 

18 New Hardware Found wizard will detect and automatically install the modem. 

If you driver is version 2.35 or 2.36 follow the instructions provided below: 

1. Start your computer 

2. Insert the Windows Me CD to the CD-ROM/DVD-ROM drive. The OS will 

automatically detect the CD and will prompt the Windows Me Setup wizard to begin the 

upgrade process. Click [No]. 

3. Click Browse This CD 

4. Double-click “Drivers”→ “Modem” → “IBM” → “OldMwave” 

5. Double-click “Setup” 

6. Click [Yes] to confirm remove the driver software. 

7. If there is an information that need to be saved, Click [No] and repeat the steps, otherwise 

click [Yes] to continue 

8. Click [No] when message appears “Information: If you have not closed the Windows 

Operator Agent, you will get a dialog box …” 

9. Click [OK] to continue 

10. Click [OK] when the software is removed from the system 

11. Click [Yes] To continue with the software upgrade. 

12. Click [OK] to reboot 

13. After restarting the computer, Windows 95 will prompt the user with “Update Device 

Driver Wizard”. Click [Next] to continue. Windows 98 will prompt the user with “Add 

New Hardware Wizard.” Click [Next] to continue. 

14. Windows 95 will attempt to detect and install the driver and will be unable to locate the 

driver. Click “Other Locations…” to specify the path for the driver. For Windows 98, 

click "Search for the best driver for your device. (recommended)" option; and then click 

[Next] and select “Specify a location” 

15. Type D:\Drivers\Modem\IBM\Disk1 where the letter D is the driver letter destination for 

your computer’s CD-ROM/DVD-ROM drive for both Windows 95 and Windows 98. 

16. Click “Next” or “OK” after typing the correct path. 

17. To continue the installation for Windows 95 or 98, either Click [Finish] or [Next]. 

18. Windows 95 or Windows 98 will prompt for disk labeled “ThinkPad Modem Diskette1” 

or ‘ThinkPad Modem Diskette2”. Click [OK]. For Windows 98 to go step 21. 

19. Windows 95, type D:\Drivers\Modem\IBM\Disk1 Click [OK]. 

20. Windows 95 will prompt for disk labeled “ThinkPad Modem Diskette2”, click [OK]. 

21. Type D:\Drivers\Modem\IBM\Disk2. Click [OK].

22. Windows 95 will compete the setup by detecting and installing the Modem. Click 

[Finish] to compete the setup for Windows 98.

“Installing or Upgrading to Windows Me” 

If you decided to do the Clean Install, refer to the Section 1 for the instructions. If you decided to 

do the Upgrade Install, refer to the Section 2. 

****IMPORTANT NOTICE**** 

This document pertains only to ThinkPad’s as a standalone system − i.e., UNDOCKED 

configuration. It is recommended that all attachable devices, except for an external diskette drive, 

be removed from your ThinkPad before upgrading to Windows Me. This includes all PC Cards 

(LAN, Modem, ATA, SCSI, etc), docking stations, port replicators, and PC Card Enablers. If any 

of these devices are attached to your ThinkPad during the upgrade installation, Windows Me may 

not run as explained in this document. 

Section 1: Installing Windows Me (Clean Install) 

This section provides information on how to install Windows Me on your ThinkPad. This 

information applies to the following situations: 

• Installing Windows Me on a blank hard drive. 

• Replacing an existing Windows operating system with Windows Me. 

If you choose to install Windows Me on hard disk that contains application and personal files, 

back up all important data files before beginning the installation. If you do not have a Recovery 

CD or Backup CD with a CD-ROM/DVD-ROM drive, use a diskette backup program to create 

recovery diskettes of the preinstalled Windows operating system, device drivers, and applications. 

For more information about installing Windows Me on your ThinkPad computer, please refer to 

the \Win9x\Setup.txt included on the Windows Me CD. 

Prior to upgrading ThinkPad 240X and 570E, copy APMINST.INF file in the Start up or 

Recovery diskette by following the steps: 

1. Download the “Windows Me Supplement File” from the IBM ThinkPad support Web site: 

2. Unzip “Windows Me Supplement File” on your desktop or the diskette A. 

3. Copy the file “APMINST.INF” in APM directory that is unzipped to the Startup/Recovery 

Diskette. 

4. Other files (APA2APM.REG and HIDEHIBE.EXE) should be kept in the diskette to later 

use. 

To Install Windows Me on your ThinkPad, follow the instructions below: 

1. Insert the Startup Diskette to the diskette drive and Power on the system (If an error 

message appears, make sure Start Up Option is set to Floppy Drive in the BIOS). 

2. Select options to boot with CD-ROM Support if applicable. 

3. If the Hard Drive Disk is already partitioned and want to using existing partition, just 

format the primary partition by typing the following: “format c:” Press Enter. 

4. If the Hard disk Drive is not partitioned or want to create new partitions follow the 

instructions below: 

a. Type the following: “fdisk”, Press Enter 

b. Enter “4” to view any existing partitions and Press Enter.

c. View the list partitions. If no partitions exist, than Press Esc go to step g. If 

partitions are listed, the partitions must be deleted sequentially from non-DOS, 

Logical DOS Drives, Extended DOS partitions to Primary Partitions. Press Esc 

to return to main fdisk menu 

d. Type “3” to delete the partition and Press Enter 

e. Depending on the existing partitions select the appropriate selection. Press Enter. 

Repeat this step however many partitions you need to delete. 

f. Once all partitions are deleted, you need to new create partitions. 

g. When creating partitions, the partitions need to be created sequentially from 

Primary to Secondary partition. To create partition, Type “1” and press Enter 

h. Select the appropriate selection, Press enter. 

i. When prompt for maximum use of the size, select yes to create the maximum 

size partition. Select no to set your own partition size. 

j. When all logical drives are created, Be sure to set the primary partition as Active 

k. Reboot the system with the boot disk and format each drive by typing the 

following: “format c:” press Enter. 

5. Once all partitions are created and formatted, reboot the system with the Boot disk 

inserted. 

6. Insert Windows Me CD in the CD-ROM/DVD-ROM Drive 

7. Type the following “X:\setup” or for ThinkPad 240X and 570E type the following 

“X:\setup A:APMINST.INF where the letter “X” is the drive letter destination for your 

computer’s CD-ROM/DVD-ROM drive. This will initiate the setup and will guide you 

rest of the installation.

Section 2: Upgrading to Windows Me (Upgrade Install) 

This section contains information to assist you in upgrading from Microsoft Windows 95/98 to 

Windows Me operating system on IBM ThinkPad systems. Please be certain Windows 95/98 is 

functioning properly on your system before upgrading to Windows Me. If you are unsure 

whether the OS is functioning properly, IBM recommends that you save all-important data and 

use the Recovery CD to restore your system to Windows 95/98 prior to starting the upgrade 

process. 

Caution: If you are planning to upgrade to Windows Me be cautious of the fact that if the Setup 

fails during any portion of the Windows Me upgrade you will not be able to recover back to the 

previously installed operating system. Anytime you upgrade the computer’s operating system, 

there’s always a risk that the upgrade will fail. When you upgrade, you migrate any problems 

that may exist in the previous operating system configuration thus potentially placing the upgrade 

process at risk. In doing so, once the upgrade fails, you will lose the entire previously install 

operating system along with all user data. Therefore, if you are planning to upgrade to 

Windows Me, it is strongly recommended that you back-up all important data and system 

files beforehand. If the upgrade fails, you will have no other choice but to install Windows Me 

from scratch. 

During the upgrade, Windows Me will replace all existing Windows files. It will also attempt to 

preserve your existing user settings and preferences and applications. However, most Windows 

95 and Windows 98 applications that were designed specifically to run on ThinkPad hardware 

will not function properly after you upgrade to Windows Me. 

For more information about upgrading your ThinkPad computer to Windows Me, please refer to 

the \Win 9x\setup.txt README files included on the Windows Me CD. 

Also, some preloaded applications that came with the IBM ThinkPad computer and Windows 95 

and Windows 98 will not work with Windows Me. It’s suggested that you contact the 

application’s software vendor to receive an updated release designed for Windows Me. 

ThinkPad A20 Series, T20, X20: Under Windows 98, these systems are supported as APM. 

IBM strongly recommends installing Windows Me on a blank hard drive for these systems. 

However, if upgrade to Windows Me from Windows 98, in order to take advantage of upgrading 

from APM to ACPI, follow the upgrade steps below: 

1. Delete hibernation file in “Hibernation” tab of Power Properties in Control Panel. 

2. Delete “PhDskWin” via “Add Remove Program” in Control Panel. 

3. Delete “Hot/Warm Swap driver” via “Add Remove Program” in Control Panel. 

4. Insert Windows Me CD to CD-ROM/DVD-ROM drive 

5. When Windows automatically detect the CD, select “No”. Click Start → Run and 

type the following D:\Setup /p j and press Enter. (For ThinkPad A20p, type Setup 

/p j from MS-DOS command prompt) 

6. Letter “D” represents the drive letter designated for your computer’s CD- 

ROM/DVD-ROM drive. 

7. Follow the instructions presented by Windows Me setup. 

To upgrade your computer from Windows 95/98 follow these instructions:

1. Turn on your computer and logon into the current Windows operating system with an 

internal or external CD-ROM/DVD-ROM drive installed. 

2. Insert the Windows Me CD into the CD-ROM/DVD-ROM drive. If Windows 

automatically detects the CD, the Windows Me Setup wizard will begin the upgrade 

process. Otherwise do the following: 

a. Click: Start → Run. 

b. Type D:\Setup in the ‘Open’ field, where the letter D is the drive letter 

designation for your computer’s CD-ROM/DVD-ROM drive. 

c. Press “Enter”. 

d. Follow the instructions presented by Windows Me Setup wizard. 

For additional help and information on how to upgrade to Windows Me, refer to the “Release 

Notes for Setup” included on the Windows Me CD.

“Post Setup” 

If you did Clean Install the Windows Me, refer to the Section 1 for the instructions. If you did 

Upgrade Install, refer to the Section 2. 

Section1: Installing Device Drivers (Clean Install) 

When you clean installed Windows Me, almost all of the basic device drivers will be installed 

automatically. However, to fully take advantage of Windows Me and to prevent any problems, 

follow the 3 Step guide to install all the necessary drivers and applications provided by IBM. 

Step 1:Refer to the following chart for your specific model. If not already done so, obtain the 

drivers for your system for the fields with IBM. The field definition as follows: 

IBM: Obtain IBM provided driver from IBM Web site. 

Windows Me: Upgrade the driver to the one in the Windows Me CD. 

-: Does not apply to your specific system or Windows Me setup already installed the 

appropriated driver. 

ThinkPad Model Suppleme 

nt File 

Video Audio Modem IBM PM Bay Swap 

240 IBM - - - - - 

240X IBM IBM IBM - - - 

390 IBM IBM - - - IBM 

390E IBM IBM - - - IBM 

390X IBM IBM - - - IBM 


570E IBM IBM - - - IBM 

600 IBM IBM - Windows 

Me 

- IBM 

600E IBM IBM - Windows 

Me 

- IBM 

600X IBM IBM - - - IBM 

i Series 1400 

2611- 

410/450/411/451 

IBM - - - - - 

i Series 1400/1500 

2611- 

412/452/472/512/55 

2 

IBM IBM - - - - 

i Series 1400/1500 

2621- 

420/42U/460/46U/4 

80/48U/540/421/441 

/541 

- IBM - - - - 

i Series 1400/1500 

2621- 

422/442/482/483/49 

2/4E2 

- IBM - - - -

2651-542/562/592 

i Series 1200/1300 

1161- 

21x/23x/25x/26x 

1171- 

31x/32x/34x/35x/33 

x/37x 

- IBM IBM IBM - - 

T20 - IBM - - IBM IBM 

A20m - IBM - - IBM IBM 

A20p - IBM - - IBM IBM 

X20 - IBM IBM IBM IBM 

Step 2: Install the Device Drivers in the following sequential order for a successful install for all 

the device drivers that apply to your system. Note: Installation guide is included when the drivers 

are obtained from IBM Web site. 

1. Windows Me Supplement File 

2. Video driver 

3. Audio driver 

4. Modem driver (Refer to the following section for installation guide) 

5. Bay Swap Driver 

6. IBM PM driver 

Step 3: Install the remaining drivers and applications from Chart 1 to complete Windows Me 

setup for your system. For the DVDExpress, follow the instructions in the following section. 

Now setup ends. 

To install ThinkPad ACP Modem Driver for 600 & 600E 

1. Start your computer, and then logon to Windows Me. 

2. Insert Windows Me CD to the CD-ROM/DVD-ROM drive. 

3. If Windows automatically detects the CD, the Windows Me Setup wizard will prompt 

the user to begin the upgrade process. Click [No]. 


5. Double-click System icon and click “Device Manager” tab 

6. Double-click “Unknown Device” to install driver. 

7. Click “Specify the location of the driver (Advanced) and Click “Display a list of all the 

drivers in a specific location, so you can select the driver you want” 

8. Click [Have Disk] and provide the following path e:\driver\modem\ibm\disk1. “e” is the 

driver letter for CD-ROM/DVD-ROM and click [OK] 

9. Select “ThinkPad Digital Signal Processor” in the list and click [Next] 

10. When prompt for Disk 2, type the following e:\driver\modem\ibm\disk2. 

11. When all files are copied, click [Finish] to complete the setup. 

To Install DVDExpress on your ThinkPad for Windows Me 

Require two-step installation.

1. Original DVDExpress from Software Selection CD (SSCD). 

2. ME upgrade version downloaded from Web site. 

Step One: 

1. Verify that the DVD-ROM drive is inserted into your computer. If the DVD-ROM drive 

is not installed, install it before continuing 

2. Exit all windows programs before running the DVDExpress Setup program. 

3. Insert the SSCD into the DVD-ROM drive and select the Media Matics DVD Express. 

4. Click: Start → Run. 

5. Type in E:\Setup.EXE in the ‘Open’ field, where E is the drive letter designed for your 

computer’s DVD-ROM drive. 

6. Press “Enter”. 

7. The DVDExpress Player installation program will start. Click [Next] in the Welcome 

screen. 

8. The Software License Agreement window will open. 

Note: Before continuing with the installation, make certain you have read through and agree to all 

the terms of the license agreement. 

9. Click [Yes] to continue. 

10. To install DVDExpress in the default folder, click [Next]. 

11. The Setup program will begin copying files to your system. 

12. After all files are copied to your computer, click [Finish] to automatically restart your 

computer for the changes to take effect. 

13. When your computer restarts, the DVDExpress is installed and ready to be upgrade for 

Windows Me. 

Step Two: Upgrading DVDExpress for Windows Me 

14. Extract the upgrade package which is downloaded from Web site onto the hard rive 

C:\WinME\DVD\(Example: any place you want to.). 

15. Click: Start -> Run. 

16. Type in C:\WinME\DVD\SETUP.EXE in the 'Open' field. 

15. Press “Enter”. 

16. The DVDExpress installation program will start. Click [Next] in the Welcome screen. 

17. The Software License Agreement window will open. 

18. Click [Yes] to continue. 

19. To install DVDExpress in the default folder, click [Next]. 

20. The Setup program will begin copying files to your system. 

21. After all files are copied to your computer, click [Finish] and restart your computer for 

the changes to take effect. 

22. When your computer restarts, the DVDExpress is installed and ready to be used for 

Windows Me.

Section 2: Installing and Upgrading Device Drivers (Upgrade Install) 

After a successful upgrade to Windows Me, not all of the basic device drivers will be 

automatically upgraded. Devices such as video, audio, and the internal modem may not be 

upgraded. To fully take advantage of Windows Me and to help prevent any problems, follow the 

4 Step guide to upgrade to Windows Me and to install all the necessary drivers and applications 

provided by IBM. 

Step 1:Refer to the following chart for your specific model. If not already done so, obtain the 

drivers for your system for the fields with IBM. The field definition as follows: 

IBM: Obtain IBM provided driver from IBM Web site. 

Windows Me: Upgrade the driver to built-in Windows Me. 

-: Does not apply to your specific system or Windows Me setup already installed the 

appropriated driver. 

ThinkPad Model Suppleme 

nt Files 

Video Audio Modem IBM PM Bay Swap 

240 IBM Window Windows - - - 

Me Me 

240X IBM IBM IBM - - - 


390E IBM IBM Windows 

Me 

- - IBM 

390X IBM IBM Windows 

Me 


570 IBM IBM Windows 

Me 



Me 


600 IBM IBM Windows 

Me 



Me 


600X IBM IBM Windows 

Me 


i Series 1400 

IBM Windows - - - - 

2611- 

410/450/411/451 

Me 

i Series 1400/1500 IBM IBM Windows - - - 

2611- 

412/452/472/512/55 

2 

Me 

i Series 1400/1500 - IBM Windows - - - 

2621- 

420/42U/460/46U/4 

80/48U/540/421/441 

/541 

Me 

i Series 1400/1500 - IBM Windows - - - 

2621- 

Me

422/442/482/483/49 

2/4E2 

2651-542/562/592 

i Series 1200/1300 

1161- 

21x/23x/25x/26x 

1171- 

31x/32x/34x/35x/33 

x/37x 

- IBM IBM IBM - - 

T20 IBM IBM Windows 

Me 

- IBM IBM 

A20m IBM IBM Windows 

Me 


A20p IBM IBM Windows 

Me 


X20 IBM IBM IBM - IBM IBM 

Step 2: Follow the upgrade guide on the following section to upgrade all the drivers for the fields 

with Window Me that apply to your system. 

Step 3: Install the device drivers with the field with IBM in the following sequential order for a 

successful install for all the device drivers that apply to your system. Note: Installation guide is 

included when the drivers are obtained from IBM Web site. 

1. Windows Me Supplement File 

2. Video Driver 

3. Audio Driver 

4. Bay Swap Driver 

5. IBM PM Driver 

Step 4: Install or upgrade the remaining drivers and applications from Chart 1 to complete 

Windows Me setup for your system. 

Now setup ends. 

To upgrade Video (NeoMagic MagicMedia 128AV/256AV) to Windows Me built-in driver 

(ThinkPad 240) 

1. Turn on your computer, and then logon to Windows Me. 

2. Click Start →Settings → Control Panel. 

3. Double-click Display icon to open “Display Properties”. 

4. Click ‘Settings’ tab and click [Advanced…]. 

5. Click ‘Adapter’ tab and click [Change…]. 

6. Click [Specify the location of the driver (Advanced)] at the ‘Update Device Driver 

Wizard’ and click [Next]. 

7. Select [Display a list of all the drivers in a specific location, so you can select the driver 

you want] and click [Next]. 

8. Select “NeoMagic MagicMedia 128XD/256AV [6-8-2000]” 

9. Click [NEXT]

10. Click [Finish] to complete the upgrade. 

11. Click [Yes] to restart the system. 

To upgrade Video (NeoMagic MagicGraph 128ZV+) to Windows Me built-in driver 

(ThinkPad i Series 1400 2611-410/450/411/451) 

1. Turn on your computer, and then logon to Windows Me. 

2. Click Start →Settings → Control Panel. 

3. Double-click Display icon to open “Display Properties”. 

4. Click ‘Settings’ tab and click [Advanced…]. 

5. Click ‘Adapter’ tab and click [Change…]. 

6. Click [Specify the location of the driver (Advanced)] at the ‘Update Device Driver 

Wizard’ and click [Next]. 

7. Select [Display a list of all the drivers in a specific location, so you can select the driver 

you want] and click [Next]. 

8. Select “NeoMagic MagicGraph 128XD [6-8-2000]”. 

9. Click [NEXT] 

10. If Version conflict message appears than click [No] 

11. Click [Finish] to complete the upgrade. 

12. Click [Yes] to restart the system. 

To upgrade Audio (Ess Solo1) to Windows Me built-in driver (ThinkPad models 240, 390E, 

390X, i Series 2611-412/452/472/512/552, i Series 2621, i Series 2651) 

1. Turn on your computer and logon to Windows Me. 


3. Double-click System icon and click ‘Device Manager’ tab. 

4. Click [+] “Sound, Video and Game Controller” to expand the devices 

5. Double-click “Ess Solo PCI AudioDrive” to open its property 

6. Click “Driver” tab. 

7. Click “Update Driver” 

8. In ‘Update Device Driver Wizard’ Select “Specify the location of the driver (Advanced)” 

and Click [Next] to continue. 

9. Select “Display list of all the Driver…” and click [Next] 

10. Select “ESS Solo PCI AudioDrive (WDM) [6-8-2000]” 

11. Click [Next] 

12. If Update Driver Warning dialog box appears, then click [Next]. 

13. If Version conflict message appears than click [No] 

14. When finished copying files, click [Finish] 

To upgrade Audio (Crystal SoundFusion) to Windows Me built-in driver (ThinkPad models 

570, 570E, 600X, A20m, A20p and T20) 




4. Click [+] “Sound, Video and Game Controller” to expand the devices 

5. Double-click “Crystal SoundFusion(Im) PCI Audio Accelerator” to open its property 



8. Click “Advanced”

9. Click [Next] to continue 

10. Click “Display list of all the Driver…” 

11. Select “Crystal Sound Fusion [6-8-2000]” 


13. Click [Next] to confirm 

14. New Hardware Found wizard will be detected and will install the necessary devices 

15. Click [Finish] to finish upgrade process 

To upgrade Audio (Crystal SoundFusion) to Windows Me built-in driver (ThinkPad models 

600 and 600E) 

Note: During upgrade, you will observe yellow bang on some audio devices and new devices will 

be listed. Once all audio devices are upgrade, the yellow bang will disappear. It is also 

recommended to reboot the system even though it will not be prompted. 


2. Click Start →Settings →Control Panel 


4. Click [+] “Sound, Video and Game Controller” to expend the devices 

5. Select “Crystal PnP Audio system CODEC” and click [Properties] 



8. Click “Specify the location of the driver (Advanced)” 

9. Click [Next] to continue 

10. Click “Display a list of all the driver in a specific location….” 


12. Click “Display list of all the Driver…” 

13. Select the driver with most recent date stamp such as “Crystal WDM Audio CODEC [6- 

8-2000]” 

14. Click [Next] for next two times to continue 

15. Once all the files are copied, click [Finish] 

16. Click [Close]. Note: Some Audio Device will appear with a yellow bang. Reboot the 

system before continuing to upgrade the next device. After reboot, the yellow bang will 

disappear. 

17. Repeat the steps from 5 to 16 for the following device sequentially. 

• Crystal PnP Audio System Control Registers 

• Crystal PnP Audio System Joystick (select “Gameport Joystick [6-8-2000]”) 

• Crystal PnP Audio System MPU-401 Compatible 

• Crystal SoundFusion (tm) PCI Audio Accelerator (600E Only) 

18. Once all Devices are update, reboot the system.

General Technical Information 

The purpose of this section is to provide the user with some more in-depth technical information 

on how to use Windows Me on specific IBM ThinkPad computer environments. 

Docking Station/Port Replicator support for supported ThinkPad 

models 

There are following three types of docking and undocking scenarios. 

• Hot docking and undocking 

Under Windows Me, hot docking and undocking enables you to physically attach or 

detach your computer from a docking station or port replicator while the system is 

“running”. If your ThinkPad model supports hot docking and undocking, it will also 

support warm docking and undocking. 

• Warm docking and undocking 

Under Windows Me, warm docking and undocking enables you to physically attach and 

detach your computer from a docking station or port replicator while in Standby mode. 

To dock or undock the computer to a docking station or port replicator, the system itself 

must to be in Standby mode. Once in Standby mode, the computer can then either be 

docked or undocked. 

When the system-unit is docked and in Standby mode, the user can initiate warm 

undocking by pressing the hardware eject or turning a hardware switch. Windows Me 

will wake the system from Standby and then “eject” the computer. After the operating 

system has “ejected” the computer, your can physically undock the system from the 

docking station or port replicator. 

• Cold docking and undocking 

Under Windows Me, cold docking and undocking enables you to physically attach or 

detach the computer from a docking station or port replicator while the computer is 

turned off. When the system is off, the user can attach and detach the system-unit as well 

as add-on devices to and from the docking station or port replicator. 

*********IMPORTANT NOTICE**************************** 

It is highly recommend to cold dock the system prior to hot docking and warm docking. If cold 

docking is not done prior to hot docking and warm docking, you will encounter unpredictable 

problems. 

The following table lists the supported ThinkPad models and the docking and undocking methods 

each supports with various IBM docking stations and port replicators. 

SelectaDock- 

II/III 

ThinkPad 600, 

600E, 600X, 

Hot docking and 

undocking 

ThinkPad 390, 

390E, 390X 

ThinkPad 

570, 570E 

ThinkPad 

T20, A20m, 

A20p, X20 

- - -

PC Card 

Enabler/PC 

Card Enable 

with 

Advanced 

EtherJet 

Port 

Replicator 

with 

Advanced 

EtherJet Port 

Hot docking and 

undocking 

- Warm docking 

and undocking 

- - - 

Hot docking 

and 

undocking 

with the 

ThinkPad 

UltraBase 

ThinkPad 

Dock - - - 

ThinkPad 

Port 

Replicator 

- - - 

Tips for docking station support on ThinkPad models 570 and 570E: 

- 

Hot docking 

and 

undocking 

Hot docking 

and 

undocking 

• On ThinkPad 570 series, Port Replicator with Advanced EtherJet can be attached only 

through the UltraBase. This section explains how to attach or detach the system to/from 

the port replicator. 

• UltraBase itself is not recognized as the docking station or the port replicator by 

Windows Me. Even if you attach the UltraBase, Windows Me does not create the 

hardware profile for the docking or show the “Eject PC” option in the Start menu. Since 

the UltraBase is just a cable extension for the UltraslimBay, attaching or detaching the 

UltraBase is more like attaching or detaching the UltraslimBay device. For more 

information on how to attach/detach the UltraBase, refer to the “Hot and Warm swapping 

support for supported ThinkPad models” section of this document. 

• On the ThinkPad 570 series, Windows Me offers docking support and configuration in 

two ways: 

1. If you want to undock the computer from the IBM Advanced Port Replicator and 

UltraBase, press the eject-request button located on the front of he UltraBase 

unit. When window message appears “System can be removed from UltraBase 

safely” or the status indicator (green LED) near the eject-request button is turned 

off, physically detach the system-unit from the UltraBase by the eject levers on 

side of the UltraBase. 

2. If you want to undock the computer from the IBM Advanced Port Replicator but 

still have the computer attached to the UltraBase, you must press the eject request 

marked with a “1” located on the port replicator or by clicking the “Eject PC” 

option in the Start menu of the Windows Me. By doing this, only the IBM

Advanced Port Replicator will be undocked, leaving the computer and the 

UltraBase unit still connected by Windows Me. 

Tips for docking station support on ThinkPad models 600, 600E and 600X: 

• If you dock your ThinkPad to a SelectaDock-II or SelecaDock-III docking station, the 

“Crystal SoundFusion Game Port” or “Gameport Joystick” device will be marked with 

a yellow exclamation point in the Device Manager menu. Windows Me does this by 

design, because there is only one game port resource available to the system. When the 

computer is docked, the system BIOS configures this resource to the game port device 

located on the docking station rather than the one on the system-unit. Disable the 

“Crystal SoundFusion Game Port” at Device Manager to avoid the resource conflict. 

You can still attach a game port device to the docking station. 

Tips for docking station support on ThinkPad models A20m, A20p, T20 and X20: 

• Prior to performing any kind of docking, it is required to install the latest CMD Ultra 

DMA IDE driver for DOS, Win95/98/NT4/2K. For more information, please refer to 

readme file that comes with the driver. 

Hot and Warm swapping support for supported ThinkPad models 

Windows Me is full Plug and play support for devices located in the UltraBay FX, UltraslimBay 

or Ultrabay 2000 slot of your ThinkPad computer. Such devices include the following: 

o LS-120 Super Disk drive 

o ZIP 100 drive 

o IDE CD-ROM, CD-RW and DVD-ROM drive 

o Secondary battery pack 

o Diskette drive 

Each device can be dynamically inserted and removed from the swappable bay slot without 

having to completely turn off the computer. Depending on your type of ThinkPad computer, 

Windows Me supports two types of swapping: Hot and Warm. 

Warm swapping: 

Under Windows Me, you can perform warm swap while the computer is in Standby 

mode. 

Hot swapping: 

Under Windows Me, you can perform a hot swap while the computer is “running”. You 

can remove or insert a device from the swappable bay without turning off or placing the 

computer into Standby. The user can safely swap in and out different devices from the 

swappable bay slot. 

UltraBay FX device swapping with ThinkPad models 390, 390E and 390X: 

• ThinkPad 390 series support only warm swapping under the Windows Me. To enable this 

feature, you must install the latest Swap Master Driver.

• The UltraBay FX slot holds the diskette and CD-ROM combination drive unit. You can 

swap a diskette and CD-ROM (or diskette and DVD-ROM) combination drive with a 

secondary IDE hard disk drive, or a secondary battery pack. 

• Swapping the UltraslimBay device under Windows Me is enabled only while the 

computer is in Standby mode. In order to remove or insert a device designed for the 

UltraslimBay, you must put the system into Standby. When the system is in Standby 

mode, physically remove the device or insert another device. 

UltraslimBay device swapping with ThinkPad models 570 and 570E: 

• ThinkPad 570 series support both hot and warm swapping (attach/detach) under the 

Windows Me. To enable this feature, you must install the latest ThinkPad UltraBase 

Utility Driver II. 

• On ThinkPad 570 series, the UltraslimBay slot is located in the UltraBase unit. To swap 

a device from the UltraslimBay under Windows Me, you must first physically detach the 

UltraBase from the system-unit. This is due to the mechanical design of the system. 

• To detach the computer from the UltraBase, press the eject-request button located on the 

front side of he UltraBase unit. When pop-up window message appears, “System can be 

removed from UltraBase safely” or the status indicator (green LED) near the ejectrequest 

button is turned off, physically detach the system-unit from the UltraBase by the 

eject levers. Once the device is removed, then swap in or out a device from the 

UltraslimBay slot. Then attach the system unit back on. 

UltraslimBay device swapping with ThinkPad models 600, 600E and 600X: 

• ThinkPad 600 series support only the warm swapping under the Windows Me. To enable 

this feature, you must install the latest ThinkPad UltraBay Utility Driver. 

• Swapping the UltraslimBay device under Windows Me is enabled only while the 

computer is in Standby mode. In order to remove or insert a device designed for the 

UltraslimBay, you must put the system into Standby. When the system is in Standby 

mode, physically remove the device or insert another device. 

Ultrabay 2000 device swapping with ThinkPad T20: 

• ThinkPad T20 supports both hot and warm swapping of the Ultrabay 2000 devices under 

Windows Me. To enable this feature, you must install the latest ThinkPad Fast-Swap 

Feature Driver. 

• In order to remove an Ultrabay 2000 device, slide the bay-latch located next to the 

Ultrabay 2000 device. When the bay status indicator is turned off or when the pop-up 

window message appears, “Device can now be safely removed from the system”, pop out 

the handle and pull the handle to pull out the Ultrabay 2000 device. Remove or add 

Ultrabay 2000 device. 

• Swapping the Ultrabay 2000 device is not supported while the system is in the 

hibernation mode. 

• Swapping the Ultrabay 2000 device in the ThinkPad Dock is not supported. 

Ultrabay 2000 device and UltraBase X2 swapping with ThinkPad X20:

• ThinkPad X20 supports both hot and warm swapping of the Ultrabay 2000 device and 

UltraBase X2 under Windows Me. To enable this feature, you must install the latest 

ThinkPad Fast-Swap Feature Driver. 


Ultrabay 2000 device. When the bay status indicator is turned off or when the pop-up 

window message appears, “Device can now be safely removed from the system”, pop out 

the handle and pull the handle to pull out the Ultrabay 2000 device. Remove or add 

Ultrabay 2000 device. 

• Swapping the Ultrabay 2000 device or the UltraBase X2 is not supported while the 

system is in the hibernation mode. 

• Swapping the Ultrabay 2000 device in the ThinkPad Dock is not supported. 

Ultrabay 2000 device swapping with ThinkPad models A20m and A20p: 

• ThinkPad models A20m and A20p support only warm swapping for Ultrabay 2000 

devices under the Windows Me. To enable this feature, you must install the latest 

ThinkPad Fast-Swap Feature Driver. 


Ultrabay 2000 device. When the system goes into the Standby State and the bay status 

indicator is turned off, pop out the handle and pull the handle to pull out the Ultrabay 

2000 device. Remove or add Ultrabay 2000 device. 

• Swapping the Ultrabay 2000 device is not supported while the system is in the 

hibernation mode. 

• Swapping the Ultrabay 2000 device in the ThinkPad Dock is not supported.

Windows Me Hints and Tips 

1 Power Management 

1.1 Power Meter Icon located on SysTray (by default, this is in the lower right 

corner) does not update automatically from AC to Battery mode or vice versa 

Models: ThinkPad 600X 

Issue: Power Meter Icon located on SysTray does not automatically detect 

AC or Battery Mode 

Cause: 

Resolution: 1. Double-click Battery Icon on the Sys Tray 

2. Uncheck Show Meter on taskbar 

3. Click Start →Settings → Control Panel 

4. Double-click Power Option icon 

5. Click Advance tab 

6. Click Always Show icon on the taskbar 

6. Click [Apply] 

1.2 Wake-On Ring (WOR) needs to be enabled in the Power Option for ThinkPad 

570 and 600 Series 

Models: ThinkPad 570 and 600 Series 

Issue: Wake-On-Ring needs to be enabled in the Power Option 

Cause: 

Resolution: 

1. Turn on your computer, and then logon to Windows Me 

2. Click: Start → Settings → Control Panel 

3. Double-click Power Option icon 

4. Click on Suspend/Resume Option tab 

5. Check Resume on incoming call 

6. Click [OK] 

1.3 OS Hibernation on APM system is not supported 

Models: ThinkPads with APM power management 

Issue: OS Hibernation either through Startup menu or System Timer in 

Power Option in the Control Panel will not work correctly. 

Cause: The operating system does not save System Information during 

Resolution: 

hibernation. 

Install hidehibe.exe provided by IBM web site to prevent OS 

Hibernation. The hidehibe.exe is in the “Windows Me supplement 

File”. To initiate hibernation, use Fn + F12. Fn key might differ 

depending the system model. 

1.4 Standby triggered by closing the lid is not supported if any PC Card device is 

installed. 

Models: 

ThinkPad i Series 1400 2611-410/450/411/451, 

ThinkPad i Series 1400/1500 2611-412/452/472/512/552

Issue: 

If PC Card device is installed, it prevents Standby by Lid Close 

Cause: 

Resolution: 1. Stop the PC Card device using Unplug or Eject Hardware located 

on the SysTray 

a. Double-click Unplug or Eject Hardware located on 

SysTray 

b. Select the device listed and Click [Stop] 

c. Click [OK] to confirm to stop the device 

d. When notified safe removal, click [OK] and remove the 

device. 

e. Close the Lid to put the system into Standby mode 

2. Use Fn+F4 key to put the system into Standby mode. 

1.5 The Screen flashes with random characters and patterns for a while when 

resuming from Hibernation mode. 

Models: ThinkPad i Series 1200/1300 

Issue: When resuming from Hibernation mode, the screen flashes with 

random characters and patterns on the screen for a while (within 0.5 

second). 

Cause: VGA Driver issue 

Resolution: The screen resumes correctly appearance automatically. 

1.6 Windows Media Player changes to window screen mode when using Power 

Management. 

Models: All ThinkPad models 

Issue: Windows Media Player is changed to window screen mode from full 

screen mode when the system enters Sleep mode or Hibernation mode. 

Cause: Windows Media Player’s limitation 

Resolution: To return to full screen mode, Press ALT+ENTER. 

1.7 Standby is not available if select USB printers are installed. 


Issue: 

If a USB printer is installed, it might prevent standby with an error 

message. 

Cause: Hardware Limitation 

Resolution: Disable USB Printer or Unplug the USB Printer. 

To Disable USB Printer: 


2. Double-click System icon and click “Device Manager” tab 

3. Click [+] USB Controller and double-click USB Printer 

4. Select Disable and Click [OK] 

You may also contact the manufacturer of your printer for an updated 

driver.

1.8 USB Wake Up is not supported 


Issue: USB device Wake Up is not supported (e.g. via mouse or keyboard). 

Resolution: To wake up the system from Standby mode, press “Fn” key. 

1.9 Fn + F3 key to turn off LCD monitor does not work when playing Windows 

Media Player. 

Models: ThinkPad models A20m, A20p, and T20, X20 

Issue: Fn +F3 to turn off the LCD screen does not work while Windows 

Medial Player is running even though the “Preparing to turn off 

monitor” message appears. 

Cause: Windows Media Player limitation. 

Resolution: To turn off the LCD by pressing Fn+F3, stop playing Windows Media 

Player. 

1.10 System cannot hibernate when using video camera 

Models: ThinkPad models A20m, A20p, and T20, X20 

Issue: When using the video camera related application (for example, 

NetMeeting), system hibernation is rejected with the message " Your 

computer cannot hibernate or standby because the USB Video Camera 

for Intel® ProShare® technology cannot enter into a low power state". 

Cause: Windows Me Limitation 

Resolution: Close the video camera related application prior to putting the system 

into hibernation. 

1.11 System cannot hibernate with some USB cameras 

Models: All ACPI ThinkPad models 

Issue: When using some USB cameras, system hibernation is rejected with 

the message " Your computer cannot hibernate or standby", or for 

some USB cameras, system hangs occur when going to hibernate. 

Cause: This is Windows Me or USB camera driver problem 

Resolution: Remove the camera before go to hibernate. 

1.12 HDD power off timer does not work intermittently on battery mode 


Issue: On battery mode, sometimes hard disk does not turn off after the 

setting time of “Turn off hard disk”. 

Cause: This is a Windows Me problem 

Resolution: None 

2 Docking Station/Port Replicator 

2.1 Ring Central Fax cannot receive fax data when docked and in Standby mode


Issue: 

When the System is docked and in Standby mode, it cannot receive an 

incoming fax. 

Resolution: Option 1: When expected to receive fax, resume from Standby 

Option 2: Undock the system and put the system into Standby mode 

while Resume on Ring is enabled in the Power Option 

a) Use Eject Hardware to Eject from docking station. Click 

Start→ Eject Hardware 

b) After successful Eject, Click Start → Settings → Control 

Panel 

c) Double-click Power Option icon. 

d) Click “Suspend/Resume Options” tab 

e) Check Resume on Incoming Call 

f) Now the system should be ready to be in Standby mode and 

Resume on incoming fax. 

2.2 System makes a clicking sound when starting Windows Me and the system is 

docked to SelectaDock III. 


Issue: When the system is docked to SelectaDock III, the system makes a 

continuous clicking sound when the system starts. 

Cause: Windows Me or the audio driver problem. 

Resolution: None 

2.3 The wheel scroll function on some USB mice does not work after hot docking. 

Models: ThinkPad models 570, 570E, A20m, A20p, T20, and X20 

Issue: When USB mouse with wheel screen function is attached to the 

docking station, the scrolling wheel on the mouse does not work after 

the system is hot docked. Other mouse function (moving, clicking) 

correctly works. 

This occurs the following hot dock configuration 

� ThinkPad model 570/570E with ThinkPad Port Replicator with 

Advanced EtherJet Feature 

� ThinkPad model A20 Series, T20, and X20 with ThinkPad Dock 

Resolution: Wheel scroll function will resume after a system reboot. 

2.4 Some USB hubs or USB devices properties show green (?) mark 


Issue: 

When the USB hub or USB device is attached to the system, a green 

question mark appears on it in the Device Manager. 

Cause: By Windows Me design. The green question mark on the device 

indicates that a compatible hardware ID was used to install the drivers 

for the device. Windows is not able to find a better match in our 

default searching paths 

Resolution: Ignore green question mark. The device works correctly without any 

error.

2.5 The system may hang at the boot time when the PCI IRQ steering is changed 

from 11 (default value) to 9 


Issue: When the user changes the value of PCI IRQ Steering to 9 from 

11(default value) with the ThinkPad Utility in order to use the IDE 

device in SelectaDockII/III, the system hangs at boot time. 

Cause: Under investigation. This problem occurs only when Windows Me is 

clean installed on the system It does not occur when Windows Me is 

installed during an upgrade. 

Resolution: When the user encounters this problem, please change the value of 

PCI IRQ Steering back to 11. If you still want to use the IDE device 

in Docking, please change the assignment of IDE device by ThinkPad 

Utility as below: 

Primary Master → Internal HDD 

Primary Slave → IDE devices in the Ultra Slim Bay (CD ROM or 

other IDE devices) 

Secondary Master/Slave → For IDE device in Docking 

To configure above IDE configuration, follow the following step. 

1. Open ThinkPad configuration by double-clicking the icon in 

Systray. 

2. Click DeviceBay -> Disable Warm Swap deices -> Apply -> OK 

3. Reboot the system. 

2.6 16-bit PC Cards hot plugged to the dock PC Card slot will not be detected 

after warm docking with an ATA PC Card already installed in the PC Card slot 

of the dock. 

Models: ThinkPad 390 

Issue: 

When the ATA PC Card is already installed in the docking PC Card 

slot, the system will not detect any 16-bit PC Card device when it’s 

hot plugged on the docking PC Card slot when the device driver is not 

installed prior to Warm Dock. 

Resolution Cold dock the system with 32-bit PC Card device in the dock PC Card 

slot.. 

1. Shut down the System 

2. Insert 32-bit PC Card device in the dock PC Card slot 

3. Power on the System 

4. The system should detect the new devices 

5. Once the device driver is installed, the device will be detected 

every time its cold/hot/warm docked. 

3 PC Cards and Device Support 

3.1 PCMCIA Card Services yellow “!” with Code (1) - Not configured correctly 

Models: All ThinkPad Models 

Issue: When any PC Card device is installed, the OS detects it and installs 

the PCMCIA Card Services. When PC Card device is hot plugged for

the first time, yellow “!” will appear on PCMCIA Card Services in the 

Device Manager as code 1. This does not cause any functionality loss. 

Cause: By Windows Me design 

Resolution: Continue to use the PC Card. Once the system reboots, the yellow “!” 

disappears. 

3.2 Adaptec SlimSCSI 1480A PC Card causes system hang 

Models: ThinkPad models 390, 600X 

Issue: System hangs when Adaptec Slim SCSI 1480A in cold or hot inserted. 

Resolution: SlimSCSI 1480A is not supported. 

3.3 Wake-On-Ring (WOR) might not work when using some PC Card Modems 


Issue: When using some PC Card modems under Windows Me, you may 

notice a power management setting for the device listed in Device 

Manager. While Wake-On-Ring is enabled in the Power Manager, 

WOR feature may not function properly. 

Cause: OS does not support wakeup capability from Standby mode for an 

incoming call. This is a current limitation for this release of Windows 

Me. Only some CardBus modem cards support this function. 

Resolution: Do not use the WOR function with PC Card modems. 

3.4 Some PC cards might not be detected after resuming from Standby mode. 


Issue: Some PC cards may not be detected when the system resumes from 

standby. 

Cause: This is caused by PC Card device driver. 

Resolution: Install any PC cards prior to putting the system into Standby or Hot 

unplug and then plug PC Card. 

3.5 IBM Token Ring PC Card driver is not included in Windows Me. 


Issue: IBM Token Ring PC Card driver is not included in Windows Me. 

Resolution: Token Ring PC Card driver and the installation guide can be obtained 

at: http://www.networking.ibm.com. 

3.6 ATA PC Card does not work. 


Issue: ATA cards will have a resource conflict if “Warm swap device” for 

the IBM ThinkPad Ultra Bay is enabled 

Cause: 

Hardware Limitation 

Resolution: Warm Swap for the IBM ThinkPad Device Bay must be disabled 


2. Double-click System icon 

3. Double-Click ThinkPad Configuration

4. Click “Device” Bay 

5. Check ‘Disable’ Warm Swap devices 

6. Click Apply and click Yes 

7. Reboot when prompt.

4 Video/Multimedia 

4.1 A version conflict message appears when updating IBM supplied NeoMagic 

Video driver (NMG5) over the built-in NeoMagic Video driver (NMG5) in 

Windows Me. 

Models: All ThinkPad, whose video chip is NMG5 

Issue: When trying to install IBM supplied NeoMagic Video driver over the 

built-in NeoMagic Video driver in Windows Me, the warning message 

Cause: 

“Version Conflict” appears. 

The device driver version detected by Windows Me Does not reflect 

that the IBM device driver is newer. 

Resolution: Please select “No” to force the installation of the IBM supplied 

NeoMagic Video driver over Windows Me native driver when this 

error message appears. 

4.2 After playing MPEG file by Windows Media Player, the color mode of the screen 

does not resume correctly when using Dual Display. 

Models: i Series 1200/1300 

Issue: After playing MPEG file with Windows Media Player with Dual 

Display mode, enter Hibernation without closing Windows Media 

Player. At that time, the screen color pallet becomes strange after 

resuming from hibernation. 

Cause: VGA driver issue. 

Resolution: If this happens, disable Dual display mode and enable again. Or close 

Windows Media Player before entering Hibernation. 

4.3 Windows Media Player v.7.0 cannot play two or more multimedia files 

simultaneously 


Issue: Windows Media Player 7 cannot open two or more multimedia files at 

the same time. 

Cause: By Windows Media Player design. Media Player V7.0 can play only 

one multimedia file at the same time. 

Resolution: Select one multimedia files at a time when using Windows Media 

Player. 

4.4 CD Audio volume Control does not work during playing CD Audio on 

Windows Media Player 


Issue: CD Audio volume in Volume Control does not work during playing 

CD Audio on Windows Media Player V.7.0. 

Cause: By Windows Media Player design. This problem happens when the 

“Digital Playback” in the Options of Windows Media Player V.7.0 is 

checked.

Resolution: 

Use the volume control on Windows Media Player V.7.0 instead of 

CD Audio volume in Volume Control. Or do the following operations, 

so that CD Audio volume in Volume Control can work. 

1 Open “Tools” in Windows Media Player V.7.0. 

2 Go → Options → CD Audio tab. 

3 Uncheck “Digital Playback” 

4.5 Graphics on Windows Media Player stops (freezes) when Windows Media 

Player is running in full screen mode 


Issue: When playing a movie file on Windows Media Player V. 7.0 in the 

full screen mode and pressing short cut key ALT+F4 to close Media 

Player, the picture on Windows Media Player stops or freezes. It is 

not a system hang. 

Cause: By Windows Media Player design. 

Resolution: Do not use short cut key, Alt + F4 to close Windows Media Player 

application. First, stop playing the Windows Media Player and than 

use the short cut key Alt + F4 to close the application. 

4.6 Windows Media Player pull down menu does not display in 256-color mode 

when the movie is playing. 


Issue: Windows Media Player pull down menu does not display in 256-color 

mode when the movie is playing. The blank gray box is displayed 

when you click (“View” “Play” “Tools” and “Help”). “File” pull 

down menu contents are displayed correctly. 

Cause: This issue is caused by Windows Me or DirectX. 

Resolution: Use 16 bit or more color depth, or stop the movie before selecting the 

pull down menu. 

4.7 Volume Control setting change is not restored when the system reboots. 


Issue: The setting changes of “Volume Control” such as Wave, Synthesizer, 

and CD Player, is not maintained when the system reboots 

Cause: This is WDM based audio driver, or Media Player 7.0 problem. 

Resolution: 1. Select “Tools” in Media Player 7. 

2. Select “Options”, and “CD Audio” tab. 

3. Uncheck “Digital Playback” checkbox 

4.8 3D function of Y-Station does not work under Windows Me 

Models: ThinkPad i-Series with Y-Station preinstalled in Win98 

Issue: When ‘3D’ surround is selected in Y-Station it displays an error 

message, asking the user to close the application. When prompt to 

reboot the system to enable ‘3D’ surround function, it does not work 

after reboot. 

Cause: Y-Station is not compatible with Windows Me 

Resolution: None: 3D surround function by Y-station is not compatible

4.9 No subtitle on DVD after resuming from Standby mode with some DVD 

movies 


Issue: If system enters Standby mode while DVD is playing, after resuming 

from Standby mode, the subtitle, if available, is not displayed. This 

varies from DVD to DVD title. 

Cause: This is Windows Me problem. This also occurs in Windows 98. 

Resolution: Enable subtitle and play again, or do not use Power Management 

while playing the DVD. 

5 Device Configuration and Setup 

5.1 “Crystal SoundFusion Joystick’ device will be marked with a yellow ”!” in the 

Device Manager when docked. 

Models: ThinkPad 600 Series 

Issue: If the system is docked to SelectaDock-III docking station, the 

“Crystal SoundFusion Joystick” device will be marked with a ”!” 

point in the Device Manager. When the system is docked to Selecta 

Dock II, than GamePort Joystick has yellow ”!”. 

Cause: By Windows Me design. There is only one game port resource 

available to the system. When the computer is docked, the system 

BIOS configures this resource to the game port device located on the 

docking station rather than the one on the system-unit. 

Resolution: Disable the ‘Crystal SoundFusion’ in the Device Manager and the 

device can be still attached to the game port device to the docking 

station. To disable the ‘Crystal SoundFusion’ follow the steps below: 


2. Double-click System icon and click ‘Device Manager’ tab 

3. Click [+] Sound, video and game controllers and double-click 

Crystal SoundFusion 

4. Click [Disable] 

5. Click [OK] 

5.2 Two Infrared Communication Device will appear after upgrade if the Infrared 

device is not enabled. 

Models: ThinkPad 600E (266/300MHz) 

Issue: Two Infrared Communication Device will appear after upgrade if the 

Infrared device is not enabled. 

Cause: Infrared Communication device is disabled by BIOS default. If the 

system is upgraded while Infrared is disabled, two Infrared 

communication devices will appear after the upgrade. It does not 

Resolution: 

cause any functionality loss. 

Prior to upgrade, enable ThinkPad Infrared Device 


2. Double-click System icon

3. Click Device Manager 

4. Click [+] Infrared Devices 

5. Select Infrared Communication Device and Click [Properties] 

6. Click to Check Enable Infrared Device 

7. If prompt, reboot the system. 

If two Infrared Device do appear after upgrade, One of two Infrared 

Device will be automatically disabled. Leave the default setting. The 

infrared device will still function without any problem. 

5.3 Red X mark in USB Serial Port with IBM USB Multiple Hub. 

Models: ThinkPad 570E, I Series 1400 

Issue: With IBM USB Multiple hub, Red cross mark appears on IBM USB 

Serial Port (COM2) of Device Manager. 

Cause: This is Windows Me or USB hub driver problem 

Resolution: The device works properly, ignore this mark. 

6 Communication 

6.1 Limitation to Ring Central Voice after upgrading to Windows Me. 


Issue: Ring Central Phone application causes a blue screen when it receives a 

voice phone call, but it can be used to send and receive fax. 

Resolution: Do not use Ring Central for voice. Instead, Windows Me comes with 

Hyper Terminal application which can be used for voice phone call. 

1. Click Start → Programs →Applications → Communication 

→Hyper Terminal 

2. Hyper Terminal will guide you the rest of the setup process. 

If Hyper Terminal application is not listed under Communication, do 

the following: 



3. Click “Windows Setup” tab 

4. In the list of applications, select Communication and Click 

[Details] 

5. Click the check box next to Hyper Terminal 

6. Click [OK] 

7. Click [Apply] and Click [OK] 

8. Hyper Terminal applications is installed. 

6.2 NetBEUI connection is lost when resuming from standby or hibernation. 


Issue: In the network environment using NetBEUI, the connection to a 

shared computer is lost after resume from standby or hibernation. 

Cause: By Windows Me design. 

Resolution: Do not use Standby or Hibernation feature while connecting via 

NetBEUI.

6.3 IBM Global Network Dialer 

Models: ThinkPad 240, i Series 2621- 

420,42U,421,441,460,46U,480,48U,540,541,560 

Issue: 

Cause: 

Not supported 

Resolution: Windows Me comes with a software Dial-up Networking which can 

be used for dial up connection instead of IBM Global Network Dialer. 

1. Click Start → Settings →Dial Up Networking 

2. Dial Up Networking Wizard will guide you through rest of the 

setup. 

6.4 When transferring a file using the Infrared device at 4 Mbps from a computer 

running Windows Me to computer running Windows 98, the file transfer fails 


Issue: When transferring a file using the Infrared device at 4Mbps from a 

computer running Windows Me to a computer running Windows 98, 

the file transfer fails. 

Cause: This is Windows98 issue. 

Resolution: If using the Infrared device to transfer files between computers 

running Windows 98, and Windows Me set the connection rate 

between the communicating computers to 115 kbps: 


2. Double-click Network icon 

3. Click IBM ThinkPad Fast Infrared Port 

4. Click “Properties” 

5. Click “Advanced” tab 

6. Click “Maximum Connect Rate” in the Property window 

7. Click “115,200bps” in the Value window 

8. Click [OK] 

9. Click [OK] 

10. Click [Yes] to reboot the system 

6.5 Ring Central sometimes fails to receive the file after wake up from RI. 

Models: ThinkPad i Series 1400 2611-410/450/411/451 

Issue: Ring Central sometimes fails to receive a file after resuming from 

Standby from an incoming call. The system can wake up but Ring 

Central does not change Receiving mode. 

Cause: Ring Central is not completely compatible with Windows Me. 

Resolution: Do not use RingCental with WOR function under Windows Me. 

7 Upgrade and installation Issues 

7.1 Touching Trackpoint causes a hang during clean install 


Issue: During clean install, Setup will hang when excessive movement is

done using TrackPoint Mouse. 

Resolution: As much as possible, use keyboard instead of Trackpoint. 

7.2 Short Cut Key Window will appear during upgrade install 

Models: ThinkPad i Series 1400 2611-410/450/411/451 

Issue: During upgrade install, Short Cut Key window will appear. 

Resolution: When upgrading and Short Cut Key window appears, Click [Cancel] 

and the setup will continue. 

7.3 Windows Me cannot be set up with OS/2 Boot Manager 


Issue: Setup cannot continue with error message if OS/2 Boot Manager is 

present. 

Cause: By Windows Me design 

Resolution: Do not use the OS/2 Boot Manager while installing Windows Me. 

The OS/2 Boot Manager is currently not supported under Windows 

Me. 

7.4 Access ThinkPad displays an error message after upgrading from Windows 98 

to Windows Me 

Models: All ThinkPad models with Access ThinkPad 

Issue: After upgrading from Windows 98 to Windows Me, an error message 

is displayed when the system is turned on: 

“Error: ’document.body.filters.0’ is null or not an object”. 

Cause: The version of Access ThinkPad that was preloaded with your system 

is not compatible with Windows Me. 

Resolution: Please download the Access ThinkPad update from the IBM 

Support Web page. 

8 Miscellaneous 

8.1 Norton Antivirus Version 4.08 is not supported 


Issue: Norton Antivirus Version 4.08 is not supported 

Resolution: Upgrade to Norton Antivirus 5.0. 

8.2 3D Maze screen saver starts at “Turn off monitor” setting time. 


Issue: “3D Maze” screen saver does not startwith the screen saver setting 

time. Instead it starts with the “Turn off monitor” setting time. 

Cause: This is Windows Me screen saver problem. 

Resolution: This does not happen with other screen savers.

Windows Millennium for IBM Thinkpad Notebooks - Lenovo

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