The SPCA of Texas

The SPCA of Texas sees a 7x increase in donations using Google Ad Grants during disaster relief.

Marketing goals

  • Drive donations for disaster relief
  • Generate awareness for increased demand
  • Recruit volunteers

Success Metrics

7x

donations

+116%

conversions

Mission

The SPCA of Texas is the leading animal welfare agency in North Texas and serves as a resource centre, providing an array of programmes and services that bring people and animals together, to enrich each others’ lives.

The Challenge

In 2017, Hurricane Harvey evacuations resulted in an increased need for animal shelter and care. At this time, the SPCA of Texas deployed disaster response efforts in North Texas to assist the Gulf Coast. They needed to generate awareness for their services, raise funds and recruit volunteers quickly.

The Approach

The SPCA of Texas was advised by RKD Group, a fundraising and marketing agency, to rapidly optimise their Ad Grants account, to capture the increased search interest surrounding animal relief efforts, rescues, adoptions and volunteering efforts related to the hurricane. Optimisation strategies included updating the branded ad copy, creating a Hurricane Harvey specific campaign and implementing sitelinks. Conversion tracking data allowed the organisation to understand the direct impact of their Google Ads in disaster relief efforts.

The Results

The Ad Grants account effectively generated awareness and engagement to help with the influx of animals in the SPCA’s care during the hurricane. Donations driven by Google Ads increased 723% compared to the same month the previous year. The updated ad copy in the branded campaign resulted in an increase of 2830% in conversions, successfully capturing the increase in brand traffic due to the news coverage of the organisation’s relief efforts. Overall, conversions across all campaigns increased 116%. Implementing optimisation strategies to maximise the impact of Google Ads during the disaster was critical to caring for animals in need, and connecting users searching online to the SPCA of Texas.

'In the days after Hurricane Harvey, the SPCA of Texas quickly launched a disaster plan to help care for animals impacted by the flooding. Strategic use of Google Ads played a critical role in fundraising and generating awareness around our efforts. With RKD Group’s help, we were able to raise funds and assist the pets and people who arrived in Texas after evacuating the Gulf Coast.'
Maura Davies, Vice President of Marketing and Communications, SPCA of Texas