1998 06 The Computer Paper - Ontario Edition by The Computer Paper

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C ANA D A ' S

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C O M P U T E R I N F O R M A T t O N SO U R C E

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>2299' DELL DIMENSIONoXPS D300

<3699'

>4609'

DELLDIMENSION XPS R360

DELLDIMENSION XPS R400

300MHzPENTIUMv 0PROCESSOR

NEWI360MHz PENTTUM 0 PROCESSOR

Mini Tower Model 64MB SDRAMMemory 512KBIntegrated l2 Cache 6.4GBUltra ATAHard Drive

Mini TowerModel 64MB SDRAMMemory 512KBIntegrated (2 Cache 0.4GBUltra ATAHard Drive

Mini TowerModel 64MB SDRAMMemory 512KBIntegrated l2 Cache

STBnVidia4MBAGPVideoCard 32X MAX'VariableCD-ROMDrive Integr atedYamahaWaveTableSound Altec LansingACS-90Speakers 56KCapable'USRoboticsx2 Modem Microsoft' Windows' 95/30 DaysFreeSupport Microsoft Home Essentials 98 ivPAfeeViruscan3.1 3 Year LimitedWarranty'

DiamondPermidia2BMBAGPVideoCard 32X MAX'VariableCD-ROMDrive NEW! Turtle Beach Montego A3D-64PCI Sound Card Altec LansingACS-295Speakersw/Subwoofer 56KCapable'USRoboticsx2W inModem M icrosof tW indows 05/30DaysFreeSupport Microsoft Home Essentials 98 M'Afee Viruscan3.1 3 Year UmitedWarranty"

STBnVidia4MBAGPVideoCard DVD II Drive NEW! Turtle Beach Montego A3D-64 PCISound Card Altec LansingACS-495Full DolbySurround SoundSpeakers w/Subwoofer 56KCapablexUSRoboticsx2W inM odem Microsoft Windows95/30 DaysFreeSupport Microsoft Office 97 Small Business Edition w/Bookshelf M'Afee Viruscan3.1 3 Year LimitedWarranty'

* Upgrade to e 19 tM0HS Monitor /129 vi.u./ edd 9390 * Upgradetoa0.4GB OkraATA HerdDriveaddSyg

* Upgrade to tbe NEW 4NMHz Pentium HProcessor edd0230 * Upgrade to e 10. 1GBUiun ATAHard Drive /7M0 APM/ add S190

* Upgradeto120N B SDAAM Memory add 3249 * Add en Iomege Zip tggNB IDE Intenrai Drive wbb OneCsrtridge for S120

>2999'

>3790'

DEllDIMENSION XPS D333

DEll DIMENSIONXPSR360

17" 1000LS Monitor (15.9" v.i.s.)

NEW! egIBHzPENllglg 0 PROCESSOR

19" 1200HS Monitor (17.9" v.i.s.)

OCensnteerleasing also available, call for details.

<2290' DELLDIMENSION XPS D266

NEW! 16.8GB Ultra ATA Hard Drive 19" 1200HSMonitor (17.9" v.i.s.)

266MHzPENTIUM llPROCESSOR

333MHzPENTIUM 0PROCESSOR

64MB SDRAM Memory 512KBIntegrated L2Cache 4.3GBHardDrive

64MB SDRAM Memory 512KBIntegrated L2Cache 6.4GBUltra ATAHard Drive 17 1000LS Monitor (15.9 v.i.s.) DiamondPermidia2BMBAGPVideoCard 32X MAX'VariableCD-ROMDrive Integ ratedYamahaW aveTableSound Altec lansingACS-90Speakers 56KCapable'USRoboticsx2W inModem Microsoft Windows95/30 DaysFree Support Microsoft Offfce 97 Small Business Edition w/Bookshelf 3 Year LimitedWarranty'

64MB SDRAMMemory 512KB integrated L2Cache NEW! 10.1GBUltra ATAHard Dnve (7200RPM) 19 1200HS Nlonitor (17.9 v.i.s.) DiamondPermidia2 BMBAGPVideoCard 32XMA)PVariableCD-ROM Ddve Integr atedYamahaW aveTableSound Altec LansingACS-90Speakers 56KCapable"USRoboticsx2Modem Microsoft Windows95/30Days FreeSupport Microsoft Office 97 Small Business Edition w/Bookshelf 3 Year LimitedWarranty"

* Subslffu tex2WinN odem krra3Com 3C909NYtggPCINetworkCant At No Cbarge + Upgmdeara ty tgMHS Trinieoa' Monitor (100 vi.s J add3220

* Upgrade to 120MB SDAANadd3249 * Upgradeto3 YearNextBusinessDayOn-Site'Sunr iseeddS129

15 800LS Monitor (13.7" v.i.s.)

STBnVidia4MBAGPVideoCard 32XMAX'VariableCD-ROM Ddve Microsoft Windows95/30DaysFreeSupport Microsoft Office 97 Small Business Edition w/Booksheff 3 Year LimitedWarranty" * Add s 3Com' 3C900PCICom boNetworkCenffor3120 * Add Yemaba32W ave Table Sound andAltosteasingACS-90 Speakers for9120

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NEWI 300MHz PENTRI0!I 0 PROCE SSOR

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$3899'

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DELL INSPIRON3200D2XIXT

NEW) 233MHzMOBILE PENTIUM HPROCESSOR 13.3 SVGA Active Matrix Colour Display (1024x760)

32MB SDRAMMemory 512KB L2Pipeline Burst Cache 3.2GB Ultra ATAHard Drive Modular Options Bayaccepts 24XMAX' Variable CD-ROM, 3.5" Floppy Drive (both included) or optional 2nd Lithium-ion Battery PCI Buswith 120-Bit Graphics Accelerator 3D StereoSurround Soundwith Yamaha Software WaveTable Smart Lithium-ion Battery Nylon CarryingCase Under 7 Pounds" Microsoft Windows 95/30 DaysFreeSupport Microsoft Office 97 Small Business Edition Extendable One Year Umited Warranty"

* Upgrade to tbe NEW! MSMHZMobile Pentium HPmcesser sdd9200 * Upgradetoa 40GB HantDriveeddS140

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1 -SOO-75F4 F 9 $

DELL INSPIRON3200 D266XT

NEW( 266MHzMOBILE PENTIUM 0PROCESSOR 133 XGA Active Matrix Colour Display (1024x760) 64MB SDRAMMemory 512KB L2Pipeline Burst Cache 4.0GB Ultra ATAHard Drive Modular OptionsBayaccepts 24XMAX' Variable CD-ROM, 3.5" Floppy Drive (both included) or optional 2nd Lithium-ion Battery PCI Buswith 120-Bit Graphics Accelerator 3D Stereo SurroundSoundwith Yamaha Software WaveTable Smart Lithium-ion Battery 56K Capable XJACK Fax Modem Nylon CarryingCase Under 7 Pounds

Mon-Fri Sam-10pmEST • Sat 10am-6pmEST • Sun 12pm-5pmEST• 1-800-387-5754 en frangl isa ' •

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wwgky.dell.e60/store

Microsoft Windows95/30 DaysFree Support

Microsoft Otlice 97 Small Business Edition

ExtendableOneYearLimited Warranty"

* Add e Second tgbium-lon Battery for 9199 * Add en Advanced PortAepiicatorforS199

ss xz productsare capable of 56Kbpsdownloads. Dueto FCCIles that restrict power ouuxrr, however,current downloadspeedsvv limited to 53Kbps. Uploadspeeds are limited ta 3zsxbrx. Actual speeds marvary dependingon line conditions. *Non-Discountableprice. oleannq arranged by Dell Financialsenricescanada, anindeperxhnt entity, roqvassedbusinesscomers only. Lease pricebasedona 36-month lease. OAc. First monthlyleasepaymentdueprior to delivery. Fair marketvaluebuyout arexpirr of lease. '0SHlpplNGANo AppLlcABLETAxEs NOT INGLI!oto. umued time offer pricesandspeciscav'me valid in canadavnb andsubject ro changewithout novce. Software doesnotinclude dacumenrauon andmaydiffer from retail version. -system weight with floppydmrein aruons bar 4 ox ute senrice maynotbeavailable in cenainrvvore areas. '12x/Min.. ' sx/Min., 't4x/Min cell. tie oes logo,oimensianampawerEdgeare registered trademarksandlatitude, Inspirvnandthe t logoare trademarksor oeu Computer Cvrpwauox Intel, tie Intel Insidelogoandpentiumsv registered trademarksandMMXis 4sademarkar Intel Corporauan.MIcrasaft, windows andBautoffice are registered trademarksandInlelliMvuse is a vvdemarx of Microsoft carporauonscornandtrxerlink are egistered trademarksof scorn carrorarion. Trinitran is aregistered trademarkvr sonycanwradon. XJACKk a registered vademark af U.s. Rabotks Mobile communicationscorp. All other trademarksandregistered trademarksare thecmperrr of their respecuve holders.rthis limited time offer availablefar purchasesmadeanlins fromsamEsr Tuesday, May 5e, until spmtsT Friday, May15th, 1998.v Fora complete copyof our Guaranteesorsotted warranties pleasewrite e Dell Canada,155Gordon Baker Road,Suits 501,Narrx York,Ontario. Mzn 3N5. @1 998 Dell Computer Corporation. ru rights reserrad.

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"In a graphics-intensive ad agency like ours,we demand outstanding image performance. That's why we buy the Optl'cIuest® V Series monitorslike the V95 or V7 75.And the price is a great added incentive." Price Leader Performance Leader If you' re looking for high performance monitors, without the high As the price leader, the Optiquest V Series monitors include fine price tag, be sure to ask for the Optiquest V Series. Whether you dot and aperture pitches, high resolution and refresh rates, in addition to easy-to-use on-screen controls, anti-glare/anti-static work in a large corporate environment, a small business or out screens andPfig 4 gQy+ . We also offer the full line of of your home, these monitors deliver the sharp images, brilliant Optiquest Q Series monitors, many of which have won awards colorsand advancedscreen technology you need,Plus they're for offering an excellent product at an affordable price. ideal for graphic design, creating a web page, desktop publishing and general office use. Choose from six models, ranging g d th f < ad th /

e r 1 t g tfs s r I e s t r e ft s V115 V95 V115T Size/Ieweble 21u/19.7" 21'/20.0" 19'/1 8.0' 17'/16.0" Dot Pitch 0.28mm' 0.26mm 0.26mm 0.26mm 1 tj00 x1,2&0 1,600x 1,280 1,600x1,280 Max.Resolution 1,600x1,280 Opbmum Res. 1,280 x1,024 1,280 x 1,0241,280 x1,024 1,280 x1,024 O88Hz rllt88Hz O79Hz O89Hz

All business decisions should be this easy. V773 17'/16.0"

V655 15'/13.8'

0,26mm 0.28mm 1,280 x1,024 1,280 x1,024 1,024 x 768 1,024 x 768

' Aperturegrille pitch

Opuque:r ~S Iulf I Ã7

438 Chefyl Lane, Walnut CA91789 (800) 843-9748• (905) 709-9774 (909) 869-7318 (24-hour fax-on-demand)

Internet:www.optiquest.corn

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>2F90'

>3609'

>4699'

QEllw QIME0(SIDNoXPS Q300

QEll QIIIIIHIISIQ)8XPSR350

QEll QIMENSIQ(0XPSD400

31IMHz PENTIUMo il PROCESSOR

Mini TowerModel 64MB SDRAM Memory 5'12KBIntegrated L2 Cache 6.4GBUltra ATAHard Drive

NEWI 356MHzPENTIUM HPROCESSOR

NEWI NBINHzPENTTBMOPROCESSOR

STBnVidia4MBAGPVideoCard 32X M/UP Variable CO-RO MDrive Integr atedYamahaWaveTableSound Altec LansingACS-80Speakers 56KCapable"USRaboticsx2M odem Microsoft' Windmus' 95/30DaysFreeSuppnrt Microsoft Home Essentials 88 kfPAfee Viruscan3.1 3 Year LimitedWarranty'

Mini TowerModel 64MB SDRAM Memory 512KBIntegrated 12Cache 8.4GB Ultra ATAHard Oriive 19 12NHS Hlanitor (f 7$' v.is,) DiamondPermidia2 BMBAGPVideo Card 32X MAX'VariableCD-ROMDrive NEW! TurOe Beach BlentagaA3044 PCISoundConf Aitec LansingACS-295Speakersw/Subwoofer 56KCapable'USRoboticsx2W inModem Microsoft Windows95/30 DaysFree Support Microsoft HomeEssenfials N M'Afee Viruscan3.1 3YearLimitedW arranty"

Mini TowerMndel 64MB SDRAM Memory 512KB integrated i2 Cache NEW! I BROSUltra ATAHard Drive 18 12NHSManitor(17D vis.) STBnVidia4MBAGPVideoCard DVD II Dmre NEWI Tmtle BeachMontage ATD44 PCISoundCard Aitec LansingACS-495Full DoibySurroundSoundSpeakers w/Subwoofer 56K Capable' USRobobcsx2 WinModem Microsoft Windows95/30 DaysFree Support IaicrmmftOBioe87Small BusinessEdition w/Booksheff M'Afee Viruscan3.1 3 Year LimitedWarranty'

mUpgrade to s 10 12NHSMuuyoyffys/ vis./sdd $P80 w Upgmdstos04GB UaysATA HsnfDriveodd$70

w Upgradetotbe NEW4NMHz PentimuBPrucussuysdd $238 * Upyrsdeta s fa 1GBUltra ATAHunt Driv /13N BPM/ sdd $180

* Upgmde to138MBSDHAMMemory addS240 + AddasIomsgsZip 1NMB IDEI nterns/Drive wiS OneCartridge for S128

17 1NBLS Manitm(15D vds.)

OCuasataer leasing alan available, call fer Gutai(s.

<3X99' QEL Q(W)E0)S(D(8XPS Q300 266MHzPENTIUM IIPROCESSOR

64MB SDRAM Memory 512KB integrated L2Cache 4.3GB HardDrive 15 NHLS Monitor(13.7 v.is.) STBnVidia4MBAGPVideoCard 32XMAX'Vari ableCD-ROM Drive Microsoft Windows95/30 DaysFreeSupport MiorosnftOgice 87Smafl BusinessEd)Banw/Bookshelf 3 YearUmitedWarranty' * Add s 3Com' SCSNPCI ComboNetwork Curdfor S138 m AddYsmabs32 Weve TsbisSauudumtAitsc Isusiug ACS-N Speakersfor S120

Qfll QIMEIISIQN XPSQ333

64MB SDRAM Memory 512KBintegrated L2Cache NEWI 18.1OB HHra ATAHard Drive P2N RP68) 18 1280HSMonttar(17.8 vd.s.) DiamondPermidia2 BMBAGPVideoCard 32X MAX'VariableCD-ROMDrive Integ ratedYamahaW aveTableSound Altec LansingACS-90Speakers 56K Capable' USRobodcsx2 Modem Microsoft Wmdaws95/30 DaysFree Support Mictosaa OHice878maRBusiaess Edifionw/Baahshelf 3 Year LimitedWarranty"

* Substitute u2 WinModem fsys 3Ccm3CgN 18/IN PCI Netwmk Curd At NoCharge + Upgrade to s 11 INNHS Tnuiuos' Monitori10 0 ui.s/ sdd $220

* Upgrsds to 120MBSDBAModd $248 * Upgradeta3YearNeufBusisossDsyDs-Site'Socius sddS128

>5099'

DELLPOWEREDOEe22N SERVER 2XIIWlz PENHUM 0PROCESSOR (Expendable toDual Processor)

DHL POWEREDOE 23N SERVER NEWI 350MHzPENTIUM H PROCESSOR (Expendable toDualProcessor)

51 2KBDedicated L2Cacheper Processor 64MB EDO ECCMemory Dual IntegratedPCIUltra/Wide SCSI-3 Controller 4GB Ultra/Wide SCSI-3Hard Drive

512KBDedicated i2 Cacheper Processor

3Yearn ofNODOn-Site' Service

Tx24 DedicatedServer HardwareTechnical TelephoneSupport

w 14fyradetesNNibard@mambf$400

wAddrmsgM SSirdbrmMcuduy(137ufs/fm$470

HWI 350MHzPENITUMDPROCESSOR

64MB SORAM Memary 512KBIntegrated L2Cache 6.4GBUltra ATAHard Drive 17 1NNLSMonitor (15.8 vz.s.) DiamondPermidia2 BMBAGPVideoCard 32X MAX'Variable CD-ROMDrive Integr atedYamahaW aveTableSound Aitec LansingACS-90Speakers 56K Capable' LISRobotics x2WinModem Microsoft Windows95/30 DaysFreeSupport Microsoft OIRco87Small BusinessEditionw/Bookshelf 3 Year LimitedWarranty'

>3499'

24X Max/12XMin Variable SCSICD-ROM Drive Intel Pro/1008PCIEthernet Adapter HP OpenviewNetworkNodeManager SEv3.0

DEll DIME(NIQH XPSR300

333MH3PENTIUM IlPROCESSOR

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1-800-843-7395 Moll-Fri Sam-16pmEST • Sat 10am-BpmEST •Sun12pm-5pm EST •1-800-387-5754enfran@ is

128HIBEDO ECCMemory

Dual IntegratedPCIUltra/Wide SCSI-3 Controller 4GB Ultra/Wide SCSI-3Hard Drive 24X Max/12XMin Variable SCSICO-ROM Dive

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intel Pro/1006PCImahomet Adapter HP OpenviewNetworkNodeManagerSEv3.0 3 Years olNODOn-Site' Service 7x24 DedicatedServerHardware Technicai TelephoneSupport

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HrgMw.dell.s88/store

* Upgradetss4 NMHZPcntiumB Precessoyadd$4 N * Adds Second 4GB UiuaWiCk SCSI-3HantDm m forS800

fu szpiaductsaie mum ble of 58Kbpsdoundomu cueto Fccrulesthat restrict pawer outpuLhoweym,cuuemdownloadspeedsare limited to 53xbps uploadspeedsare limited to 33.5fthps. Actual speedsmayvery dependingonline condidons.'Non.oiscountableprice.Otaosmnarranged by Dell FinancialSenricesCanadaan indepandmt entity to qualifiad businesscustomersonly Leaseprice bawl on a 35mmtmlease. OACFirst monSlyleasepennant duepdar to delbnuy fair market valuebuyout at expiry of lease.'OSHlpnne yuta ApptfCABl TA z XESNOTfnCLLIOEO. Lmdmd tine offer, prices andspecificatians valid in canadamtlyandsubject to changewithout notice. software doesemin uuda docunmntauon andnwy diver fmmmmil vemion. system weight with soppydrive mopuonsbay.is thvsim wvice maynot beavailable in certain mmuteaieas. 'ttx/Min.. ' sx/Min., '1sfuM'm.nell, umDell lago,oimensien andpowmistuaare mgisleiad i iadamaiksandlatitude. Inspiten andIha Elogo aretradanwbs of cell computercorpo ration. Intel, theIntel Insidelogoandpentiumareregisteredtiadenwss andMIN isaoadamarhof Inlet corporation.MicmsofL windows and eactolrice aia registered ~ an d ImelliMouseuademai is a kof hrnsoson ~ . 3com andBhertits am registered iiaaarss ol 3comcoporadan Tdnition is aiaoistemduadema* of seny corporation XJAcx is aregistered iademaihof U.s. noboiics Mobile cousnunicadons cmp yutmhai trademarksand egistmed ademaiss arethe faopmty of dmii respectiveholders tibi a limited tins offer a vailable forpurchaummadeonline from gamtsy Tuesdayfvtay 5th wnil spmEsf FridayMay lsth, 1gut v Fm a complmeespy of muGuarantees ei Limited warranties please wmemcell canada.t55 Gmdmt BakerRoad,suite 50i. Neth yars,ontario. fvfzn3n5, cftsm oeu computer oipoat'nm. Agtights iesmved. ~ AO CO ECIII

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GREATER TORONTO EDITION • JUNE '98

F EAT U R E S 46 The well-outfitted home office

24 Road map to mobile computing

Equipping and setting up a workspace that works

26 Mobile Pentium II for notebooks 54

30 Wireless modem, handheld PC anatural fit

Slicing and dicing their way into your workspace

W i reless datacomm nearly there

82 Ergonomics: obeying the natural laws ofwork

W i sdom for the road

84 The promise and peril of all-in-one 88

M u ltifunction units:

32 T he fastest Pentium Ils Get ready to becomeobsolete —again!

B i g firms target small networking solutions

89 Receive faxes, even with your PCoff

38 T he fastest Pentium lls survey pV

N EW S

R EV I EW S KZEKZ9

18 L exmark morphs printer into copier Optra S line is revamped

109 Virtual PC revisited PC emulator revs performance, enhances compatibility

21 Chalk up another for Dave Dave Chalk's Computer Show redux

112 Tools for tackling email traffic 65

P r otecting your database in the Digital Age

M a ke-it-easy computer books flourish

74 Catalyst extends time to deal with Y2K bug

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76 Netcom's Mike Kologinski in conversation • ,

79 Small businessesfailure and how to avoid it 81 IBM unveils PCs,servers

90 Computer: dim the lights Home automation with IBM Home Director

92 350/400 MHz Pentium II chips

Madeline and School House Rock

releasespacked with activities

116 Reader Rabbit entertains and educates New releasesaddressgeneral and targeted learning

117 Gloria Chang's top ten Titanic sites

118 Weaving your own Web site: Part XXXIII

120 Templates save time, provide consistency ~ i i g

EK82E3

93 A keyboard solution for the Palm Pilot 94

M i crosoft Publisher 98 better, not bigger

W i ndows 98 orientation A guide to Microsoft's new OS

C OMIN G U P

115 Creative Wonders titles distinctive

122 Game developer's guide truly comprehensive 132 My name is John/Jane Doe and I'm an Internet addict

I N G RE A T E R T O R O N T O E D I T I O N

Jut.v 1998 Dlgitol still canternsnnrl photogrnphy Affordablenotebooks• Hontecreativity software Amonitor for yourwall: Platponels

Aucusv 1998 Wlrerl World:Canyour officebethebenchhouse?

l 7' monitors• ISPli st The securecomputer. Encryption, viruscheckers

Ad Deadline T ue., May 26 Ad Deadline Distribution F r i ., Jun. 12Distribution

M o n., Jun. 29 Ad Deadline Fri. J ul. 17

Call Now (O'I 6) SSS-1580 for advertising T u e., Jul, 28 information Fri . , Aug. 14

SEPTEMBER 1998 Back toschool: Comp utersineducation PCs forshrdenrs• Videoconfererrchrg Co»rputer-basedcareerdevelopment Distribution

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jUNE 1998 THE COMPUTER PAPER GREATERTORONTO EDITION www.tcP.ca y',..Jov

Road weaarler ing — the handheld was an interesting substiTo those of you tute. In some respects it was better. The who must travel

as part of making a living, I tip my hat. I don' t travel a lot, but it's enough to give m e an

appreciation of the trials faced

by people who have to do this sort of thing every month, or

every week. Since part of my job is trying to figure out how technologies are supposed to help us, I treat each trip as an experiment. My current pre-occupation is with finding the minimum amount of computing gear I can take with me and still be able to do what I need to do. Since 1990, I' ve always traveled with a laptop com-

puter, but my most recent trip — toLexington, Kent,, for a factory tour and media briefing,

sponsored by Lexmark Canada — was the first time in eight years I didn't pack one. But I was not totally without computing

power. I took the Mobilon HC4500 on loan

years 85 percent of information technology departments in corporations will be'supportinstant-on nature of the unit, for example, ing an extended workforce. That's a lot of made it much more convenient to quickly telecommuters. And out of predictions like Volume11, No. 6,June1998 check email or fire up the word processor and these come market projections — that the type a note. handheld computer market will be worth PBIER IER/EEECPTIEEEPITBBJ. DavidRihm,dritterOcpon.corn EBITBB DavidTanaha davidOcpca One limitation of Windows CE machines US$1.77 billion by the year 2002. EEEITERT EPITPRMeganJohnston, meganjOcp.ca is their inability to power PC Card modems In the past we usually thought of mobile TEET IlBE SteveHalinda for more than just a few minutes. Sharp's computing in terms of a fully functioning CBRTR IBPTPI EEITPBB Goof Wheelwright,JeffEvans built-in modem gives the unit a definite desktop computer that was morphed into a CREEP LIE ERTWe ndyGordonMcl lisler PPPIEEIER/EBITPRDooglasAlder advantage in this department. package we could easily carry around. Today, PEIIREIRE we' re beginning to think of mobile computThe handheld also showed some potenTNQIITOOFI'ICE Ave., Suite 2gg,7oronto,DNM6K3JE tial as a notepad replacement. I used it to take ing in terms of a broad spectrum of devices gg Atlanhc Phone:(416) sgg-t58g,Fax:(416}588-t574 notes during some'of the briefings, some- that serve a broad range of needs. In other EEPCIITE PPEUEREBEPEPERELMEEEEERFmnkShonilrer, fshoAiNOcpon.corn thing I would never have considered doing words, not everyone who needs portable EETECCEIRNETEPEBERBillYoung with a notebook PC. computing needs it for the same reason. TPRPRIP lB EEIEERobCravdord,JoannaDickie,onsales@cpon.corn EEIEE ETRINIT7ara Ariano On the not-so-great side, any of these Many people will still want or need the same CRPRWIIBER Andreia Jardim,andreia@cpon.corn handheld devices make'a lousy word proces- tools and power on the road that they have ERBRP l%IEPCTIER HelgaStilt, NeltaPascal,7edAossell sorbecauseofthecramped keyboard and tiny on their desks. But many others will only CIRCPL ETIPRETEREEERCharlesOliver,chariesetcpon.co rn keys. TC P co n t ributing e d i tor, G e o f need occasional access to specific informaCICIRIIPB AES IETIRIR SarmisthaRol ScottRice BRTERIP ,EPEBEc,ETQ BTIcIETPI-Mglgs-3517 Wheelwright, silenced a group of doubters in tion. a tradeshow media room one year by actually We' re just at the beginning of a transition I PWraEBL OERCE ttii-36gNotreDameStreet West, Montreal, Dc,HTY179 touch-typing on hi s h andheld Psion. in the way we think of mobile computing honm (st a)8434710,Fax(514j 843-3484 However, he's the exception that proves the and data. The computing device is becoming P EBERIETR ETBRBCIRCPINIPRMelanictartvee,distrthegoebecmicrocom rule. less important than the data it allows access MBRTR EELEPEEEEIEEBillLowson, mtlsales@cpon.corn PRERP CTIPRPierre Craty,prorOtoehecmtcro.corn From previous testing, I'd determined to. The phenomenal success of the Palm Pilot that the digital recorder wasn't practical to tells us that you don't need a TFT screen and OITBWEOETECE use in this situation. Used by itself, the a multi-gigabyte hard drive to build a useful 303-IggSt. Pa trick Street Dlhnm , DN,K1N5t5 Phone:(613)789-6431, Fax: (613)7gg4433 recorder produced poor t hough usable mobile device. BTTNB CELEBIE REEEBChrisCole recordings, somewhat worse than a miniSome organizations are already treading PTTNR NEE EEIEEScott Ptcrmlo cassette voice recorder. When trying to down this path. I recently received a news PRPBP CTIPRPaul Dovernet record and type at the same time, however, release describing how City of Edmonton IIEEIEuOEE ICE the unit only records the clicks from the key- inspectors, equipped with handheld comput1DiltonAve.,Hatttax,NS,63M3YB

from Sharp Canada, This 450 g (I lb.) handheld uses the Windows CE 2.0 operating system, has a readable color screen, a built-in modem and digital voice recorder, a keyboard that's a bit better than most in its breed — oh, and a digital camera that attaches to the PC Card slot. board. For the functions that I normally perI used the digital camera attachment sparformed on the road with my notebook com- ingly, mainly because it drains the battery

puter — checking email and writing or edit-

'Cqli7PUiii PJJPii

ers and cellular modems, create and file reports from the field. The city is among 25 organizations being recognized this year by

within several minutes. However, on the trip the Smithsonian Institution for innovative back, with a couple of hours to use of remote access techonology. kill in Chicago, I snapped off a As people begin contemplating the couple of shots in the airport. Internet as a vast storage device, the crucial Data aCCeSSibility VR, PC

productivity

With a digital camera inserted in iiP PCCard slot, Sharp's Iobilon IIC4500 haadhelal PChelped editor David TaBakakill time IB Chicano'BO'HBTBairport. The JoywaPshort-lived, however, aP the camera drained the battery IITP in amalter of minutes.

feature of mobile devices will be connectivity, not horsepower. One of TCP'sfreelance writ-

ers has ongoing problems with his email, so he sometimes files his stories to his Web page.

Does this have anything to do with the real work world? I When I want to see his submission, I use a think it does. As companies Web browser as a file manager. decentralize and downsize, It shouldn't be surprising, then, that more of us will find ourselves Microsoft chose to marry the Windows interworking in places beyond the face with a Web browser metaphor for 10 by 10 foot cubide that pre- Windows 98. When data resides everywhere, viously defined office life. it makes less sense to have one data access Technology forecaster, the system for local data and another for remote Gartner Group, projects that data. by 2001, 60 million workers worldwide will "regularly work Interesting times ahead, outside the boundaries of the enterprise." Other research David Tanaka, predicts that over the next five Editor

LETTERS g

Concerned about Year 2000

ning a business requires cash flow. If your

Set the clock in your computer to Dec. 31, 1999 at 10 minutes to midnight. Turn off the machineand take a coffee break. When

own house is in order, but companies you ing for them right after New Year' s, how depend on can not supply you with prod- many would have taken defensive meauct, or you are not getting paid by your cus-

you come back, turn on the machine and

tomers, you have a cash flow problem.

try running some programs. More than half of the machines we depend on will experi-

When you have to use the courts to rectify the situation, you will need records. When computers do not keep those records,

cash. If a foreign country is involved, pack a

we all have a problem. Even if your machine passes this simple If people had been told in December of

Continued on page8

ence problems. (see "Gambling with the

1997 that a catastrophic ice storm was wait-

sures?

The airplanes will fly OK but they will be concerned about scheduling landings. Don' t

test, what about the machines at your

When I talk to people about Y2K [the

Year 2000 problem or Millennium Bugt they don't believe they have a problem or that they will be affected. That is like saying your end of the boat is not leaking. Your accountant can tell you that run-

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check your luggage, and be prepared to pay

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accountant's office, your insurer's office, or at the municipal office? Do you know if they have taken corrective measures?

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The Comparer paper is publishedmonthly byCa nadaComputer Paper tnc.Allrights reserved. Reprodocgoninrvhoteorin pari without thepermissionot thepoblishrvis strictly prohibited. The opinions expressed in articles are not nemssa rily thoseol thepublisher. informagonpresentedhereis compiledhorn sourcebelievedtobeaccurate,however,thepublisherassumesnoresponsibility ter errarsoromissions. The poblisherresenres Iheright lo retoseads of a sesoal tv violentnature, or adsvrhIchmaybedeemedtoperpehralesextmlorracial stereotypes.SpecrTrcalll ads retemn gto Adult SogvrareorX-ratedsoftwarewil berefused, Thepublisher reserves ErerighttobeIhefinaljudgeotvrhatis oonsideredappropriate.Foracopyet ora Iolpol l icypleasecantatayoursatesrepresentalho. CanadranPohlrcatronMarl Satesvrododlgreement pg47EMI printedinCanadaISSN1195-saga Member oftheBDADivisionof Dgttg,

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LETTERS

jUNE 1998 THE COMPUTER PAPER GREATER TORONTO EDITION

Continued frofn page 6 tent and rations. Pick a sector and imagine what your life will be like when it can not meet its obligations. When motivated, Canadians repeatedly have demonstrated their strength of will, resilience, generosity and sense of community. We can enhance those admirable characteristics with research and preparedness. At the very least it is our civic duty to call

Industry Canada and ask for the report A call for Action [available at Industry Canada's Web site, http: //strategis.ic.gc.ca/sos2000]. The more people that read that report, the better we will all be for it. To quote the report " I t i s a m atter of grave national importance." Robert Pollock

www.tcp.ca

"Viruses spontaneously mutating, expert

done with the knowledge that final outcomes cannot be predicted with absolute accuracy. However, the cyber mutation the "mutation" or spontaneous "cross breed- model most closely resembles the natural ing" of macro viruses and the potential process of genetic mutation. Should we be threat which they might pose to data on net- concerned with the natural process? Yes, of works. However, he overstepped himself in course (the antibiotic resistant strains of his closing paragraph when he tried to draw bacteria which have evolved are proof of a parallel (and sound a warning) between this). However, since the macro virus model such mutations and genetic engineering. more closely resembles the natural model, it I don't belittle the potential dangers of is not appropriate to use it as a warning

says" by Jeff Evans. Mr. Evans did an excellent job explaining

Mutations don't imply geneticengineering I read with great interest the May '98 article, gene splicing, and agree that this should be about the potential consequences of genetic engineering Perhaps the more accurate and interesting issue to ponder in closing would have been the potential for some sort of cyber evolution. Of c o urse genetic evolution takes place on an i n credibly long ti me scale, but with the accelerated timeline of

computing, we could perhaps see some very interesting (or frightening) results in

the decades to come. Lance Clarke

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Your article on hard drives in your May 1998 issue said that "if you' re in the majority, you most likely aren't familiar with Linux, nor would you want to be." As a student in computer science who does not use Linux but recognizes its powerful advantages, I take offense at this remark. Why would one not want to be familiar with Linux? In many ways it is far superior, technically, to any flavor of Windows, has fewer bugs, greater response time to bugs, and, to top it all off, it and most applications that run under it are free and have their source code publicly available. Its superiority lies in the fact that Linux carries with it the same advantages of any UNIX, those being greater modularity, a more flexible kernel, and better. functionality for high-end users. The average users who make up the majority should be interested in Linux since it is quickly becoming easier to use, perhaps more so than Windows, is cheaper to operate on orders of magnitude and presents fewer learning barriers to new users. It is understandable why a publication that makes its money from advertising would overlook the advantages of free software, but it is misleading to the reader to ignore the power and convenience provided by a large worldwide development community. Ian Stevens DT replies: Yott are correct. The comfnent about Linttx tvas acheap shot, and should liave elided up as 0 snippet on the editing floor.

Reader gripes over Symantec comment We (the users of Winfax all over the world) w ould appreciate forwarding this to t h e Symantec generalmanager of Canada. Dear Mr. Monnette, I wish you would have visited your own

company's newsgroup (with regards to Winfax 8.0/8.03) before stating [see "In conversation: Chris Monnette, Canadian general manager of Symantec Corp." in the May '98 issue) that Winfax was an "extremely good, stable product." The articles in this news-

group would help you realize how exasperated and disgusted several users are with the state of Winfax today as well as the support • sseeeLOOT.

they receive from your tech support people online. Continued onpage 16

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A computer rival to the Walls-man'? • Saehan Information Systems of Korea recently released mp-man, a portable device designed to store and playback highly compressed CDaudio quality sound files stored directly into

The mp-man has 32 MB of flash memory, which is expandable to 64 MB. Ordinarily, this amount of space would be required for one or two short songs. But using the MP3 digital audio compressed data, the file size is reduced

can store a dozen or so tunes in a single basic mp-man unit-all at CD-quality Songs are transferred to the mp-man from

www.tcp.ca

download them directly from sources on the Web. Because mp-man is capable of digitally

a computer, using the printer-cable connection and an mp-man docking station. You can

flash memory chips. It may prove to be a seri- by up to 12 times. This means a typical pop compress your favorite songs yourself using ous rival to portable CD and cassette players.

song takes up less than 2 MB of space, so you

freely available MP-3 compression software, or

s s

storing files, it can also be used to save regular computer files as well, providing up to 64 MB of storage space. The mp-man has caused some controversy in the international music industry, especially the the U.S. and Britain, because of fears that it it may contribute to piracy. As a result, distribution is limited, but models of mp-man can currently be purchased in the U.S. for US$299 for the 32 MB version, and US$429 for the 64 MB version. The mp-man weighs 65 g (2.3 oz.), and comes with rechargeable batteries, docking station and software.— KS-R Contact: Saehan Information Systems Inc., 822-3468-7260. http: //www.mpman.corn

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In the eye of the beholder • Bank customers in Swindon, England can now get their cash in a blink of an eye using new automatic banking machines (ABMs) developed by NCR Corp. When a customer inserts a cash card in an ABM, a camera mounted in it photographs the customer's iris. If it matches the record on the databank, the ABM will allow instant access to bank accounts without the need for a PIN number. The process can take as little as two seconds and is harmless to the customer' s eye, according to NCR. The recording process is a one-off procedure, since the iris remains unchanged asthe human body ages,the company says. NCR's new machines are presently part of a j oint t rial with the Nationwide Building Society in England.— AB

B.C. gets Canada's second Sun SITE • VANCOUVER (NB) — Sun Microsystems Inc. has announced its second Canadian Sun Software, Information a n d T e chnology Exchange (Sun SITE) at the University of

THE COMPUTERPAPER GREATERTORONTO EDITION www.tcp.ca JUNE 1998

e-commerce [electronic commerce] and British Columbia. At UBC's department of mathematics, the online insurance are all areas of growth for new SITE will concentrate on using computers financial institutions," says William Koty, in mathematics, with an emphasis on Sun' s manager of UBC Internet Programs and coorjava programming language, company offi- dinator fo r t h e c e rtificate i n I n t ernet cials said. It is part of an initiative Sun started Marketing. "Although financial institutions in 1992, which now includes more than 50 have tended to be conservative when stepping sites globally. The only other Canadian Sun SITE is at Queen's University in Kingston, Ont. Sun is on the World Wide Web at Contact: Sun Microsystems, http: //www.sun.corn Dragon adds medical vocabulary to speech system • AT L ANTA, Ga. (NB)Dragon Systems has unveiled its Dragon N aturallySpeaking M e dical S u i te. T h e Windows 95 and NT-compatible program lets medical professionals dictate medical reports, correspondence or memos and create patient records directly into Microsoft Word, Corel WordPerfect, and other Windows-compatible applications. A spokesperson for the firm said the Medical Suite includes dictation program's Deluxe edition, which has a 230,000 word back-up vocabulary including commonly used medical words, abbreviations, and phrases. To conserve memory, users can choose to activate limited sets of words. For medical professionals, the active medical vocabulary can be 30,000, 45,000, or 55,000 words. Words can be added to the list to reflect specialties. Features of the Medical Suite include a built-in macro scripting language to create boiler-plate documents, multiple user support, spoken corrections and format changes, and text-to-speech playback for audible proofreading and editing of a document. The spokesperson said studies have shown Dragon NaturallySpeaking programs has an accuracy rate of between 95 and 98 percent for experienced users. The program will carry a suggested retail price of US$995. Contact: Dragon Systems, http: //www.naturalspeech.corn

into the online arena, it's clear the Internet is having an enormous impact on the entire industry's revenue models, communications and record keeping." The 38-page study identifies the pitfalls and opportunities that face Canadian banks, credit unions, trust companies, investment

firms and insurance companies as they embrace Internet technologies. T he report i s a v a ilable f ro m U B C Continuing Studies for $150. Contact: Pam Williams, Tel: 604-822-7525. Email williams©cce.ubc.ca Continued on page 14

n erne in a

UBC study examines banking and the Net • Th e University of British Columbia Continuing Studies department has released a study that looks at the effects of the Internet on the financial industry. The hnpact of the Internet on the Financial Services Industry, commissioned by the university for its Internet Marketing program curriculum, examines how Canadian financial companies have developed their business models and marketing strategies to respond to the enormous growth of the Internet. Researched and written in January by Global Village Consulting, the study is now being made public following a demand for timely and Canadian-specific information on the subject. "The Internet has exploded in terms of size, scope and commercial importance in the last few years, and Canadian financial service organizations have responded with varying degrees of success in taking advantage of Internet technology," says Diane Currie, author of the report and director of sales for Global Village Consulting. "Although many financial services companies find that using the Internet can be risky, they' re coming to the conclusion that the risks

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Continued from page11

expected as it reported second quarter earn- next quarter and "tempered results" in the fol- 1997 carried a US$708 million loss. ings of US$55 million on US$1.4 billion in lowing quarters as thecompany revamps its Anderson provided more good news when

Apple'ssecond quarter prolt beats revenues. Apple's Fred Anderson attributed the good eapectatlons • CUPERTINO, Calif. (NB)Wall Street analysts expected a modest profit news to sales from 63 systems with sales up in from Apple Computer, and the famous soft- the U.S., Europe and Japan. Looking forward, ware/hardware company delivered more than Anderson said he expected "flat" results in the

product line with new portable products and home computers.

he reported current cash and investments at US$1.8 billion and decreased inventories from This year's 1998 second quarter revenues successful sales through the company's new were down US$0.2 billion from the same sales strategies. quartera year ago, but the second quarter in On the downside, Apple witnessed a 28 percent decline in Asia Pacific sales, a slight decreasein educational salesand a decreasein PowerBook sales worldwide. Anderson said "soft" sales in the Asia Pacific region were typical of what other companies experience. Sales in America were up nine percent. Europe was

up 19 percent and Japan was up six percent. Fifty percent of total 1998 second quarter revenues came from international sales.

Regarding decreasing PowerBook sales, he

4®

•

said, without providing details, that the line would be overhauled and debuted no later than summer. He also said Apple has plans for an inexpensive, entry-level computer on the same development calendar.

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The company recently shipped two new 63 "All-in-One" computers that it expects to boost educational sales.

lamarr sues Corel • OTTAWA (NB) — Hedy s

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without her permission. The reclusive star wants US$15,000 to US$250,000 in damages.

Lamarr's image appears on a Corel site promoting the company's CorelDraw graphics software. Contact: Corel, http: //www.corel.corn Pslon debuts Chinese operattng sys-

tern for patrntops • LONDON, England (NB) — Britain's Psion PLC has announced the

Plalnum

availability of a Chinese operating system for

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©tÃcae fhnmgNout Soulfien Ontario to ienre you SeNer Greater Toronto Area (418) 218-8711

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McChinese system will run on Psion 3a, 3c

and series 5 computers and was developed by DVM Consultants in Hong Kong. The system supports the two main types of

Berne, Collingwood K i tohener Waterloo H amilton/Stoney Creek and Southern and Cambridge (905 ) 684.«oo Chinese computer coding, the simplified, or Georgian Bay (519) 621-1122 GB, coding and the traditional, or Big5, codHamilton Mountain 1(800) 810-8222 ing, Data can be input using phonetics or Haldlmand-Wentwoith Guelph English, with the, phonetics mode supporting Burlington (519) 823-5100 (905 ) 387-9947 the Beijing, Changjei (Taiwan) and Canton (905) 681-851 3 phonetics. The English method converts

Nl other ames eall: X(®00) 2®I-0444

English text to its Chinese equivalent.

Included with the operating system is a suite of applications that, together with the

Continued on page10$

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that you are listening for we are quickly becoming very silent-about using and rec-

In particular, I suggest looking up the work "peak." Read the articles raising concern about how Winfax continues to send well after off peak hours, costing users several dollars in non-reduced long distance rates. You will also find within these articles the sarcastic remarks of so-called "tech support." If that is not of interest to you, try reading anything to do with sending or receiving faxes. You will find more than enough examples of how badly WinFax is misbehaving in our personal computers. What we, your faithful users, need Mr. Monnette is help and fast. We can only hope

ommending your products. Ariel Gamboa. Chris Moiuiette responds: yes, Syniantec is listeiling! I want to assure you aiid the many other Winfax usersthat we are aware of tile newsgroup'sconcerns. According to IDC, Symantec's Winfax lias over83 percent of the PC fax market in North America and is by far the iiuniber one producton the market today. We are constantly looking for ways to better the product as wellas our service levelso we can be even more siiccessfid in the marketplace. With regard to our tech siipport, please accept my apology i f you felt our response or ser-

vice level was less than acceptable. We are working to provide better service aiui response yearroimd and while occasionally we make mistakes, the overwhelming feedback froni our customers is positive, While Syinantec sells more copies of business productivity sofhvare at retail than any other coinpany besides Microsoft, we are continually looking to iinprove. We thankAG for the support, feedback and imderstanding. I would encofirage anyone to contact n'ie personally if they believe tliat they are not receiving tile support tliey expect from a coiripany.the caliber of Symantec Corporation. With customer feedback, we' ll conti ime to help keep coiiiputers safe aiui reliable anywhere, anytime.

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Optra S line is revamped By David Tanaka

that converts the Optra S monochrome or SC color laser printer into a workgroup copier.

EXINGTON, Kent.— Iexmarkhasannounced a new family of Optra S laser printers, comoIidating its lineup and adding a nifty option

Kent., facility, Ron Casey, who works in the company's planning alliances and standards

department, described the Optralmage sys- 8.5xl4-in. platen (scanning area) that works

Optraimage During a briefing at Lexmark's Lexington,

tem, which turns a network printer into a copier. Lexmark introduced two models. The

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with the Optra SC color laser (or with a monochrome printer for black and white output). The monochrome Optralmage 24 model uses a 24 ppm scanner that will accept up to Ilx17-in. paper on its platen. Both scanners can be outfitted with multi-sheet feeders.

Casey noted that a copier is probably the

Vi '

easiest piece of office equipment to use: every-

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one understands the big green button. To try to retain the ease of use, the Optralmage incorporates a touchpad console, which recreates the familiar control panel of the typical office copier. The other piece of hardware that completes the system a SCSI port to the network interface card. Lexmark ciaims that its Optralmage system can be faster than a regular copier, particularly when printing multiple copies. This is because the printer controller will process the image once, then print as many copies as needed, while some copiers process multiple

copies as successive single prints. The Optralmage systems are expected to cost approximately $3,150-$5,040, not including the printer.

Optra Sline revamped Lexmark's.goal "is 10 seconds to first page," said U.S. product marketing manager, Tom O' Brien said. To help achieve that, the new

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in the S1250 it replaces. The Optra S line will have four models instead of five, as the S1650 and S2420 models are being merged into a single 18 ppm unit designated the S1855. O' Brien said another of Lexmark's aims was to lower the total cost of ownership. He said the initial cost of the printer represents

only about five percent of the total cost of operating a network printer, and the rest

comes from operating costs (e.g. toner and other expendables) or management costs. One feature of the new Optras to save on toner costs is the ability to adjust the toner usage in Continued on page29

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NE WS

a u a nat er or a v e Dave Chalk's Computer Show redux By Ross MacDonald ust about everyone with a radio, TV or Internet link in II.C., and many others across Canada, know who Dave Chalk is rough the prominent presence he's developed in those media over the past few years. He's the guy who started the $100-million

I had done it through a couple of other people before but none of them seemed to have what it took to see the vision of how computer friendly I wanted the show to be."

tion has completely disappeared, It now works much better as an integral part of an overall concept that not only informs people about specific products, but informs them of how the product might be employed or enjoyed from within an agenda of overall computer education. Educating viewers is a goal Dave Chalks Computer pmgram aspires to, and to a great degree, achieves. Aimed specifically at families and new computer users, the show's mandate is to "take a non-technical look at computers and explain some of the concepts in an easy to understand language." Judging from the episode I recently viewed, they have succeeded in that task through a pleasant and comfortable mix of rudimentary explanations about computer software and equipment (modems and scanners, for example) along with short tips on how to generally take care of the equipment you already own. Where the latter comprises little more than common sense — take out your mouse ball and clean it once in a while — the former can be far more gratifying despite the fact that this is the venue for touting specific products

by specific manufacturers. I have yet to see Chalk compare multiple examples of any hardware or software and express which is

better or worse and why. Executive producer Chalk is quite succinct about the reasons for the simplistic approach of the show: "The new show arose out of my forming a new company to produce the show.

happy that they' re accomplishing a long-held goaL "Mike and I have been dabbling in this

for quite a few years and we have a fairly good Continued on page23

Icl' SO

chain of Doppler Computer stores, which became his springboard into a m ultiplemedia world hungry for information about the Information Age. On radio, Chalk is host of Chalk Talk, the top-rated nationally syndicated show about computers that is broadcast across Canadaand beyond via Real Audio. On the Internet, Chalk became the first in the world to put together a regular broadcast of the show Dave 6r Mike's Computer Showand now archives his shows in very high bandwidth Real Video. On TV, he's hosted both DaveR Mike's Computer Show and an earlier version of Dave Chalk's Computer Show. And now we have his new television show — again modestly christened, Dave Chalk's Computer Sirow — which began airing March 7 and is now broadcast nationally on the Global Network. It has also been picked up by Canadian Airlines which is airing it inflight t o f i l l t h ose interminable spaces between meals. Anyone familiar with Chalk's previous hour-long show will note that the main difference here is that it has been cut to a halfhour format. The new program has also been — at least partially — weaned off the teat of blatant "advertorial" that so diminished the possibilities of the earlier incarnations. Which is not to say that product promo-

The new show is filmed at Chalk's own farm with different segments shot in different rooms to break things up. Aided and abetted by the show's producer, Mike Agerbo, Chalk is

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Chalk up another for Dave Continnerf front pnge21 understanding of the novice and the beginner. "My belief and my goal is to have people who are just getting interested in computers, or the ones who just feel uncomfortable around them, to have a comfortable place to go... a place they can trust and be comfortable in to learn about technology." The information might be comfortable,

developed a far more comfortable and professional on-air relationship than the too deliberate folksiness of the past. And viewer response, apparently, reflects this: "We get literally hundreds and hundreds of emails per week," says Chalk. "The majority of whom really enjoy the show. Many write in that they want more details about something we' ve covered or want guests on the show. But it's not in our mandate to do that because there's always another computer

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won't tune out" — DaveChalk show around the corner and somebody else can do that type of show. "We won't be having guests on, and we won't be going into detailed explanations for one simple reason: that's what a lot of other computer shows have tried. But on television you have to address a cross-section of people so that anyone who isn't interested in a parsomewhat as Chalk looks forward to changing ticular item you' re covering won't tune out. to a two-camera shoot from the current single Our goal is to keep enough change and intercamera: "When you' re watching normal TV, est going by just touching on products and we it's almost like the eye moves back and forth always give out Web sites so that anyone who from person to person. When you watch start- wants more can go to them for that. We' re up shows, the camera has to spin a little bit. simply saying, 'Here's what the state of the art So, fortunately, through some of the success is' — the shows are current — 'and these are the we' ve had with the show, we' re able to take things that are happening in the world of that next step and it will look a lot more like computers.'" a network television show." As well as airing on Global and Canadian While veteran computerists may not be Airlines, Chalk's show is also shown in drawn to expianations suitably simplified for Canada on Prime TV (another Global netthe target novice audience, the new hardware work) and in several major American cities and software introductions serve as a good with many more expected to sign on. In starting point for even the most experienced fact, Chalk expects his show to be airing in user to start shopping for new devices. Chalk more than 60 U.S. cities within the next and Agerbo work well together and have year. 0

but the camera work by Greg Moore and Rick Read is of the wobbly, hand-held "cinema verite" variety subtly perfected on the show Law 6r Order, but exaggerated to uncomfortable proportions during MuchMusic's formative years. It is a school of camera work Moore and Read seem to subscribe to strongly. But thankfully, things are likely to settle

Lexmark morphs printer into copier Continued frow page 18 10 steps, more when image quality is paramount and less for drafts and non-critical work. The printer also supports "multi-up" printing, where two or more pages can be reduced and printed on a single sheet. Also contributing to a lower total cost of ownership is Lexmark's unusual toner cartridge "prebate" program. This program has been criticized by cartridge remanufacturers, understandably, since it closes off any business opportunities for them. Under the prebate program, Lexmark offers to discount new cartridges, but users must sign a single-use agreement; i.e., they agree to not have them refilled/remanufactured, but instead send them back to Lexmark to be recycled.

Lexmark has also made enhancements to its MarkVision printer management system, allowing a network manager to keep tabs on the state of the remote printers. The Optra S line new will receive faxes, and MarkVision allows the administrator to remotely configure the printer to communicate with the faxmodem. MarkVision will also allow the adminstrator to broadcast flash memory updates simultaneously to all the printers on a network to ensure a common configuration. Lexmark expects the new Optra S models will sell for between $1,500 and $3,280 without network interface cards, and between $1,950 and $3,820 as network-ready units. Cl

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MOBILE COMPUTING

jUNE 1998 THE COMPUTER PAPER GREATER TORONTO EDITION www.tcp.ca

o mo i e c om

U 1Il

By David Tanaira

puter companion that used an oper-

were already familiar with. Windows CE-powered handhelds sold about S00,000 units in their first year on t h e m arket, according to Microsoft. This number probably did not meet the optimistic expectations of the handheld computer vendors, which include

ating system and applications they

f you' re looking for a

mobile computer, you' ll find the current selection of products broad and varied. It is a category where manufacturers still try to differentiate themselves beyond the cosmetics of the enclosure. If there's a . big enough mobileneed, a manufacturer is sure to step in with its take on the best solution. Thus, buying a portable computer is not as straightforward as buy-

Casio, Sharp, NEC, Philips, LG Electronics, H P a n d C o m paq. However, with the introduction 'of Windows CE 2.0 and the second generation of h ardware devices,

ing a desktop machine. Yes, you"

more software vendors seem to be

have to make many of the same decisions: how fast a processor, how much memory, the size of the hard drive, the dimensions of the display. However, intertwined with those questions is another set dealing specifically with portability â&#x20AC;&#x201D; battery life, weight, size. You can't have

expressing interest in developing applications and utilities for this platform. Danny Savard, marketing man-

them all (well maybe you can if your pockets are deep enough) so

tions as viable alternatives to note-

ager for HP's mobile products division, recently told us that Windows

CE-powered devices are being seriously considered by some corporabook computers. Because the oper-

you must choose some features and sacrifice others. With advances in

handheld computers, you many not even need a fullsized notebook

using a

266

MHz

Pe n t i um er 5 GB hard drive as standard. The

computer to satisfy your needs, "Tillamook" processor. Prices begin Armada's expansion base, called the We' ve assembledwhat weconsid- at $5,000. Armada Station II i ncludes USB er a good cross-section of what is

ports and PCI expansion slots.

available on the market. We have yet 2. NEC 6200 to lay our hands on any Pentium IIpowered notebooks, but outwardly, they will look similar to the premium lines of notebook PCs. We' ve not included the "lunchbox"-style portable computer, a form which first

Reviewed last month, NEC's latest offerings in the high-end of note-

The NEC measures' 29.7x2Sx5.8 cm (11.7x9.9x2.3 in.) and weighs 3.4 kg (7.5 lb.)., a typical size and

book computing is the 6200 series. weight for this class of machine. We could just as easily have placed

Prices for premium notebooks range

models from a variety of manufac- from $4,500 to more than $10,000. turers in this spot; for example the

gained popularity with the Osborne, Compaq Armada, IBM ThinkPad 3. Toshlbts libretto 100 and later, the first generations of 770 or Toshiba Tecra. This class of Toshiba awed notebook fans last Compaq portables, or special purpose computers like the ruggedized units that you can drive a car over. On the smaller end of things,' we' ve only seen photographs of the new palmtops that use the Windows CE operating system. These are about the same size as the 3Com Palm III, and will do their best to grab sales away from the Palm. Incidentally, the Triumph TR3 used as a backdrop in the photograph and the NEC Versa belong to TCP writer Ross MacDonald. The rest of the computers were loaned to us by the respective manufacturers.

machine will now be found with Mobile Pentium II processors, along with other features that separate these from the less expensive, entrylevel notebook PCs. Premium notebooks typically come with biggest hard drives and screens available on notebooks, and lots of standard memory. They may also be equipped with features such as a Zip or LS-120 drive, MPEG or other TV support. When Intel announced the Mobile Pentium 11 processor in early April, so me manu f acturers announced new notebook models at the same time. For example, 1.Eurocom 8$00 Toshiba of Canada announced its One of the best examples of manu- Tecra 780DVD. This Tecra has a 266 facturers taking a slightly different MHz Pentium II processor, 64 MB of approach is Canadian manufacturer RAM, 4 MB of video RAM, and a 4.7 Eurocom Corp. with its 8500 series. GB hard drive. Among its other Among the noteworthy features of noteworthy features are a built-in the 8500 are an impressive15.1- MPEG-2 hardware decoder, Dolby inch screen and a 102-key keyboard Digital sound and a videoconferenc-

year with its tiny Libretto SOCT, a computer that was about the size of a videocassette case, but included a 75 MHz Pentium processor, a tiny but very clear TFT screen and an 800 MB hard drive. Many people disliked the cramped keyboard, but many more were willing to sacrifice less than ideal ergonomics for the smallest Pentium computer around. Toshiba had a hit on its hands. The Libretto 70CT followed with a bigger hard drive and a 120 MHz Pentium MMX processor. Then in April, Toshiba raised the bar again with the Libretto 100CT. This model uses 166 MHz Pentium MMX processor and a much larger 3 GB hard drive and more standard RAM (32 MB versus 16 MB on previous Librettos). The screen dimension has grown one inch diagonally, but unfortunately so has the weight,

up to 1 kg from 810 g (2.3 lb. from 1.8 Ib), and the size of the case to

that includes a separate numeric ing system (including a digital cam- accommodate the larger screen. It keypad. This feature ought to attract the attention of number crunchers. At 35.7x27.5xS cm (14x10,75x2.1 in.), the Eurocom 8500 is bulkier than standard notebook computers, and at 4.5 kg (9.5 lb.) also heavier. It is available in a number of configu-

era), all for a tad over $9,000.

Compaq Canada's entry in the

now measures 21x11.4x3.3 cm

(8.3x4.5xl.3 in.)

M obile Pentium I I r ace is t h e Armada 7800, a $8,749 notebook that, like the Toshiba Tecra, uses a

We begged Toshiba to let us have an early look at the Libretto

also has 64 MB of RAM and 4 MB of

around the various editors in the office, it still rated a high on the

ating system and main applications reside in ROM, the support costs arising from users tinkering with gee-whiz meter, although not like their machines and inadvertently the original Libretto 50. At just deleting crucial system files are under $4,000, it seems a bit pricey largely eliminated. The initial purfor a mere 166 MHz Pentium, but chase costs are also lower; HP's 620 for those of us that like to carry a color Windows CE machine, for computer around with us all the example, currently sells for about time, it sounds almost affordable. $1,000. This is less than half the The Libretto reminds some of us cost of a new entry-level notebook. HP's 620 and Sharp's Mogilon of the original Hewlett-Packard OmniBook, a similarly tiny sub- are the only tw o W i ndows CE notebook of an earlier era with machines currently available with Windows 3.0 in ROM. color screens, although NEC preHP seems to delight in impress- viewed a color model at a trade ing us with it technological one- show last year. From our experience, upmanship, and its new Sojourn did the color screens have a dramatic just that. The 233 MHz Pentium- positive effect on the usability of powered Sojourn weighs just 1.4 kg these devices. The Mobilon measures approxi(3 lb.) and is a mere 1.9 cm (0. 71 in.) thick but still includes a large clear mately 18. 6 x 9.65x1.5 cm display and a full-size keyboard. The (7.25x3.75x1.2 in.) and weighs 495 estimated price is $8,000. g (1.1 lb.). It costs approximately IBM just released a ThinkPad $1,300. 600, which weighs less than 2.25 kg (5 lb.) but is powered by a Pentium S. %Corn Palm III II processor. The company which The most successful handheld comstarted th e u l t rathin c ategory puting platform is the Palm Pilot rolling was Digital, and its current series from 3Com. The third genermodel is the Ultranote VP 2000. ation of this line, renamed simply the Palm III, was introduced in 4. Sharp Mobiion HC4500 ApriL The Palm is apparently the The category of handheld computers right product at the right time, havis not new and companies such as ing sold one million units in its first Sharp and HP have had moderate 18 months on the market. market success with products like the The Palm III is not a radical BOSS o r ganizer and HP departure from the Palm Pilot. It 95/100/200LX series. Psion has also uses the latest revision of Palm opergained a f o l lowing â&#x20AC;&#x201D; mainly in ating system, comes with more stanEngland and Europ~with its Psion dard RAM and has a flash-upgradSeries 3 and most recent Series 5 lines. ableROM. The case has also been It was probably with the launch restyled, with the corners smoothed of Windows CE in November 1996 and afl ip-up lid added. that mainstream computer users Arguably the best feature of the were given the first heavy doses of Palm is the one-button HotSync fea-

100CT,and the company obliged. handheld computer marketing. The ture that allows users to effortlessly 266 MHz Pentium II processor, and As the machine made its way main message of Windows CE was transfer contacts, appointments,

rations and processors, up to one video RAM, but with a slightly larg-

that, for the first time, Windows PC users could have a handheld com-

etc. from a desktop PC to the Palm.

Continuedon pnge28

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www.tcp.ca

o i e entium Intel gives notebooks 'desktop replacement' power without the wait By Jeff Evans

usability of a mobile device. Many months management, and email). A "real computer," typically pass before Intel comes out with a

in the form of a full-featured desktop PC,

or many years, there has been a basic similar speed but cooler running, lower- remained in the offfce for heavy duty number dividing line between mobile and desk- wattage mobile version of a chip for the note- crunching when the worker was back at home

top computers, in the form of the differing speed of the processor chips available for each form of PC. Without exception, Intel, the industry leader in computer CPU chips, has developed a larger, hotter, more energy-hungry version of its new chips first, These high-wattage chips are suitable for desktop PCs, which have access to regular electrical supply, and are fitted with fans and heat sinks sufficient to keep the chips cool. For notebooks, however, the high electrical consumption and heat generation of a high-wattage chip is potentially lethal to the

book PC market. This has meant in practice that notebook computer users have to wait between eight and 12 months for the latest

base. This was very wasteful, not just in hardware cost, but in terms of total cost of ownership (TCO) for maintenance, service, training, and greatest Intel chip to come out in a form and software for two completely different PCs. suitable for the notebook market. In recent years, however, mobile Intel In the past, this sometimes meant note- CPU chips have gained the muscle to make book users couldn't run the latest industry- them a viable alternative for all but the most standard versions of MS DOS or Windows exotic and demanding applications. This has operating systems or business applications on allowed the information technology (IT)

a notebook.The phenomenon of the "twocomputer" worker meant that a notebook might only be used for a limited number of undemanding functions while the worker was on the road (such as word processing, contact

departm ents of businesses of all sizes to use high-powered notebooks as afull replace m ent for the desktop PC. On April 2, intel pushed the envelope of mobile "power user" computing a sizable step forward with the introduction of its first Pentium II chips for notebook PCs. Running at speeds of 233 and 266 MHz, the new Mobile Pentium II chips are a good deal slower than the iatest 350 and 400 MHz Pentium II chips (intended for use in desktop PCs,

workstations and servers) that w ere announced a couple of weeks after the. launch of the mobile chips. However, although th e n e w M o bile Qeveloper response Pentium II chips are not going to excite the PC to Rwohlle Pentlurn II

workstation crowd, they are likely to grab the Virtually all the leading-edge notebook develinterest of almost everybody else in the busi- opers, including IBM, Acer, Compaq, Toshiba,

•

• •

ness-computing market. A 266 MHz Pentium II chip has the power to handle the vast majority of current office computing and multimedia tasks, including video conferencing, digital video playback and voice recognition.

Plenty power, puny padcage

(5 lb.) weight range. in a "mini-cartridge" package, containing the The abffity to have full desktop PC produccore processor plus 512KB of Level-2 cache, tivity on the road will enhance the perforThe Mobile Pentium il processor is mounted

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Power saving features include a low-power tribution, system health monitoring, and sysGTL+Processor System Bus, and two low-power tem inventory tracking and maintenance. operating modes: Quick Start and Deep Sleep. Compared to the desktop Pentium II Single Paster benchsnarks Edge Connector (SEC) cartridge, the mini<ar- The Mobile Pentium II processors offer the full tridge is 25 percent of the weight, 16 percent of range of other performance enhancing techthe size, and about 66 percent of the power nologies that the desktop versions offer, consumption of the desktop chips. There are including Intel MMX, dual independent bus two different cartridge formats: a 240-pin com- architecture, and dynamic execution. The real

pact version, and a 280-pin module designed speed impact of a mobile 266 MHz Pentium ff for easy upgrade to future processor chips. According to Stephen P. Nachtshiern, vice-

chip over an earlier 266 MHz Pentium MMX

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tern designs, configurations and prices. New Pentium II processor-based mobile PCs meet the demanding performance needs of the mobile environment required by local database manipulation, decompressing rich

Prldng Initial quantity pricing of the new chips, in US dollars, is $466 to $542 and $696 to $772, for the 233 and 266 MHz versions, respectively, depending on whether they indude a portion

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processor ranges up to 35 percent improvepresident and general manager of Intel's ment inspeed, based on the benchmark stanMobile and Handheld Products Group, dard used, according to Intel. An Intel mobile "mobile PC users now have access to Intel's module with the accelerated graphics port

lines and delivering quick response [when] using business-suite applications."'

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Wireless modem, handheld PC a natural fit By David Tanaka otorola sent us the latest version of its PM 100D wireless modem, along with a com p l ementary e m ail account through the Bell Mobility/Ikon service. I expected it would require a serious effort to set up, so I delayed looking at it until I had a clear weekend to devote a solid block of time to it. I needn't have bothered. Within 10 minutes, I had installed the software on a Sharp Mobilon Windows CE machine and was sending my first email message. Installing Ikon's mail client, MobileChoice for Windows CE, proved to be a model of simplicity. With the Mobilon connected to a desktop PC, it was just a matter of running SETup from the single 3.5-inch diskette placed in the notebook's

Personal Rfiessenger 100D wireless modem From: Motorola

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and HP200LX handheld computers). The costs of up to $55 per month, you'd have PM100D also includes utilities on a single diskette. (Ikon also offers MobileChoice for Microsoft Outlook and MobileChoice for Microsoft Exchange software, but these were not

floppy drive.

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A w ireless modem/handheld computer combo has a lot of pros and a few cons. On the positive side, because it's wireless, you don't need to find a phone outlet to send or receive email. Staying connected in the field

INobilon handheld computer From: Sharp Platform: Windows CE2.0 Price: $1,299

Conclusions

We can't think of too many things negative to say about modem and the service so far, apart from the steep cost of entry. It works as we hoped it would, and was very easy to becomes a real possibility. The use-it-any- set up. where character of handheld computers is Of course, testing it in an urban envienhanced by the PM 100D. ronment where other alternatives, such as a As a related benefit, the wireless modem landline-based telephone, already exist isn' t provides the kind of no-brainer email send a tr'uemeasure of a wireless device's usefuland receive functionality that people on LANs ness. We have a few trips coming up, so have become accustomed to. In other words, we' ll see if we can discover the edges of seryou don't have to dial your ISP whenever you vice coverage. 0

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provided to as part of the evaluation package.)

The installation routine made the connection to the Mobilon and loaded the appropriate software. Once installed, the service appears as "Ikon MobileChoice Mail Lite'-' in the SERvlcE drop down menu of the INeox, I had already installed a dial-in ISP service, which appears to coexist with the Ikon service under Windows CE 2.0. The PM 100D modem, like the 3Com modem it competes with, is an oddly shaped unit, with a pod attached to the PC Card portion. The pod holds the antenna and a 9-volt battery. The PM100D will accept either alkaline or rechargeable NiCad cell batteries — the modem comes with the latter and a recharger.

I~jÃ

We'd read in reviews of earlier versions of want to check your email. The service is "just this device that battery life was problematic, there." Moreover, if you leave the modem on, spanning less than a couple of hours. With one of the LEDs on the unit blinks to tell you the latest model, Motorola claims 15 hours of there is a message waiting, even if it's not useful life with a NiCad battery (or 30 hours plugged into a handheld computer, or the with a non-rechargeable alkaline battery). We computer is turned off. left it running, turning it off at the end of the Because it has its own power supply, the work day, and it managed to make it through PM 100D can be used without fear of draining two work days before the red light on the your handheld's batteries. This is a common modem started flashing, indicating that the problem when using PC Card modems with batteries were getting low. handhelds. The batteries can be depleted in a The modem can, of course, also be used with matter of minutes. a notebook computer running Windows 95, Among the downsides, the biggest is Windows 3.11 or DOS (as well as the HP100LX cost. At $1,050 for the modem and airtime

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Get ready to become obsolete — again! By Steve Hallnda

ne of the most exciting things about being involved in the computer industry is sitting back and literally watching technology change daily. If it's hot today and you just spent a small fortune on it, you' d better enjoy it quickly because before you know, it' ll be yesterday's news, worth half of what you paid for it. This holds true for CDROM drives, video cards, hard drives, but

domination. When the first generation of

Pentium II processors was released in May

5KHz

1997, there was great debate as to whether or not the new line of processors would succeed. The reason for the debate, not to mention controversy, was because if you wanted to enjoy this new technology, you had to first

shell out several hundred dollars for the new processors, and then another couple hundred for a supporting motherboard. You see, the n 0.25 86KHz I

• I

/15 0.2B KHz

Pentium II was housed in a brand-new singleedge connector (SEC) cartridge, which required a new slot called Slot 1. This was not interchangeable or backwardly compatible with the Pentiums (and Pentium-competitors) that fit into Socket 7. One of the results of this news was hardware-related newsgroups flooded with mes-

sages from long-time supporters and fans of Intel who said they were going to jump ship and buy an AMD K6, which was also new at the time and offered comparable performance

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works. The new generation of Voodoo 2-based cards are now slowly making their way onto the scene, and are expected to make record sales. First to market was Creative Labs, followed shortly by Diamond with its Monster II. The all new 740 chip from Intel is also beginning to make its debut, and is already receiving praise as being a lower-cost alternative to 3D gaming with performance comparable to the first generation of Voodoo cards. Matrox also has something in the

works, but we' re currently under a nondisclosure agreement which prevents us from mentioning any details until June 1. moving too fast? That question (But after a visit to Maxtor's Montreal headis up for debate, but consider this: the first quarters for a tour and some sneak pecks at Pentium I I 2 3 3 M H z pr o cessor w as the new technology, we can definitely say it' s announced in May 1997. Today it's generally going to great!) considered entry-level, since the Pentium line So is the PC industry moving too fast? For is very close to being discontinued. most of us, absolutely. And although it can be And on April 15 of this year — a week incredibly exdting to watch, it can also be before we completed this lab test report — Intel incredibly frustrating for those of us who have announced two new additions to its Pentium to review these new technologies for our readII lineup with speeds of 350 and 400 MHz. ers. This month was a good example of what Along with the new processors came a new c an happen when n e w t e chnology i s chipset, known as the 440BX, which officially announced but is not available (we' re refersupports the long-awaited 100 MHz bus. ring to the new 350 and 400 MHz CPUs). And guess what folks? If you want to take Our Test Lab schedule isdetermined advantage of the two new processors with 100 months in advance, and for this June issue we MHz bus speeds and BX chipset, you need a were scheduled to test high-performance sysnew motherboard. You see, the current batch tems. When we began extending our invitaof motherboards on the market with the tions to the PC manufacturers, these new 440LX chipset were only designed for proces- processors were not available, nor had they

sor speeds up to 333 MHz with a 66 MHz bus. been officially released by Intel. So we were

Want even more great news? At 400 MHz, your current 10 ns (nanosecond) SDRAM believe Intel would force them to buy new might not cut it. We' ve received a number of motherboards if they wanted Pentium II reports from our regular Test Lab contenders power in their systems. How dare they try and who have been informed by Intel that the single-handedly bring about a revolution? n ew recommended (perhaps soon to b e After all, we all had become attached to required) timing on RAM will have to be the idea that good old Socket 7 technology reduced to 8 ns, will always be there for us, and if a newer, Currently there are only two manufacturfaster processor should happen to come ersthat make this fast RAM, and the price tags along, all we do is replace the chip. Why the are no laughing matter. A typical 32 MB sudden change to Slot 1? SDRAM DIMM module goes for around $75 Many who opposed Intel saw this as noth- today, whereas the new faster 8 ns RAM curing more than a ploy to squeeze the last rently sells for just over $200 for the same 32 breath out of competitors AMD and Cyrix. MB. This will certainly change in time as Both corporations have developed reputations demand grows, maybe even by the time you for their alternatives to Intel processors with read this article, but at the time of this writcomparable performance at a significantly ing, the idea of upgrading yet again to gain lower price, And most of all, AMD and Cyrix more megahertz is not at all appealing. processors were pin-compatible (still are) with And it's not just the processor world that' s Socket 7 motherboards, which meant you experiencing this type of fast-paced lifestyle. could put either company's CPU onto your Hard drives today are double and even triple board if you so desired. the size of what they were this time last year. With Pentium II processors, Intel moved Seagate recently began shipping its new line to its patented Slot 1 design, thereby com- of fluid-bearing motor drives, which spin at pletely preventing the competition from 7,200 RPM and have capacities up to 9.1 GB. designing processors that could be used on And no, we' re not talking SCSI, but plain old the same motherboards. This was just the IDE. ammunition that anti-Intel activists needed Maxtor has gone one step further, offering to try and convince the world that Intel was a drive with a total capacity of 11.5 GB. In the yei another evil empire, intent on driving its world of hard drives, size really does matter, competition out of business through arguably and themanufacturers are ma king sure you unethical business practices. know it, So here we are today, one year later and This year will also seemany changes in the what do we see? The dreaded Slot 1 design world of video. Whether it's ZD or 3D accelerand Pentium II have not only withstood ation, nearly every video card manufacturer incredible opposition, but have managed to has something new, or something new in the

for a much lower cost. People could not

•

pace, but is it

The last two years have seen a tremendous amount of activity tal'ing place in the world of CPUs, thanks mostly to the efforts of Intel

and its take-no-prisoners approach to market

Niovlng too fast? There's no doubt that the c omputer i ndustry i s moving at an incredible

most of all —you guessed it —processors.

NBV:

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prevail in the process! And with very aggressive price cuts, these new processors are well on their way to becoming the norm.

left with no other alternative than to test what was readily available: the 333 MHz processors which were originally introduced

Jan. 26. As our deadline drew closer and closer, so did April 15 — the release date for the new

processors. Suddenly we had a couple of vendors that were able to get their hands on the 400 MHz chips and asked if we'd be interested in reviewing one of those systems as well. Naturally we agreed since ideally we would've tested nothing but 350 and 400 MHz systems. However, most of the systems featured this month are based on 333 MHz processors. Now don't think that 333 MHz is anything less than incredibly fast just because there are a coupleof faster CPUs on the market. When you stop and think for a moment just how much computing power is inside one of these machines, it's really quite mind boggling. In fact, any PC you buy today has several times more computing power than what NASA had access to when it sent a man to the moon in 1969. That was 29 years ago. Can you imagine what the next 30 years holds in store for us? What's new under the hood? With the release of the 350 and 400 MHz Pentium II CPUs and the new 440BX chipset, we' re not seeing anything really new as far as technology goes, with a couple of exceptions. The number of transistors found inside the CPUs still totals 7.5 million, the Level-2 cache is still 512KB, and they both use the 0.25 micron process that was introduced with the Continuecf on page 94

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The fastest i Pentiusn iis Continued frow page 92

ing whether or not the guy writing this article has been drinking on the job, or if there's a catch with this new Celeron processor. 333 MHz version back in January. If you guessed the latter, you would be The most important differences are the right. Remember the old saying, "there's no support for a 100 MHz system bus, which will such thing as a free lunch" ? The Celeron boost data throughput, as well as the obvious processor shows us just how true that is. increase in the processor's core speeds. The In its desire to bring Pentium ll technolo-

Hmm, you decide. So when you walk into a store with knowledgeable sales staff and they try to caution you on the Celeron processor, heed their advice. Don't go thinking that they want to sell you the more expensive processor just to

400 MHz CPU can deliver a 20 percent perfor- gy down to a much more affordable level,

it's original 266 MHz counterpart, so buyer

mance boost over a 333 MHz model with inte-

Intel has decided that it would be best to remove the 512KB Levei-2 cache. So what's a

beware! Buyer be especially wary if you plan on

number of transistors (millions) that are located beside the actual processor. Its function is processor delivers a score of 440, whereas the to speed things up greatly, 350 MHz versioncomes inat386,When comWhen you take a look at the black plastic pared to the 333 MHz Pentium II, which casing that houses the Pentium II processor, comes in at a score of 366, we can definitely you' ll notice it's much bigger than a typical see a noticeable improvement with the two Pentium chip that you may be more accusnew processors. tomed to. One of the reasons for this is that

intense gaming. On the other hand, if a

make a bigger sale. There's a good reason why the new processor costs around $200 less than

ger-related applications, and 19 to 21 percent performance improvement on multimedia Level-2 cache? In plain English, it's a large purchasing a PC that will be used for some benchmarks. On the iCOMP index 2.0, the 400 MHz

Analysis This Azura machine is very simple and to the point and costs just $2,800 with a two-year parts and labor warranty. The overall mix of components inside the system make it ideal for intermediate to power users. great video card for home use • lo w price

average performance

Comp uPartner Erom; ST0

Celeron processor will power your office PC, Tel: BOO-463-6783 where you do little more than Word, Excel and email, you have little to worry about.

http:l/www.std.net

Our teste We asked vendors to send us machines based

on Pentium II 333 MHz processors and 128 The 440BX chipset's primary function is to the Pentium 11 processor itself is larger in size, MB of RAM, All other components were left

allow the system bus to operate at 100 MHz, as plus the fact that the level-2 cache sits right opposed to 66 MHz, which has been in use for beside the processor (all inside the plastic carquite some time now. This was the case with tridge). the first Pentium processors with 100, 133, By removing the Level-2 cache, Intel saves 166 MHz and eveiy processor after that up quite a bit of money on each processor it manuntil the 333 MHz Pentium II line. The only ufactures, but this saving translates into a perexceptions were the 150 and 166 MHz formance loss. And just how much of a loss Pentium Pro processors that still used a 60 are we talking? Can the missing Level-2 cache MHz bus. Also, the 440BX chipset offers sup- really hinder performance that much? At the port for Mobile Pentium II processors, which risk of using bad grammar, let's just say the should make their debut around the time this numbers ain't pretty.

issue is published.

up to the vendor, but we specified that the

overall system cost should be kept between $3,000 and $3,500, not including a monitor, A s mentioned before, the timing of t h i s month's article clashed with the release dates of the 350 and 400 MHz Intel processors, which is why the large majority of the systems are based on 333 MHz units, As usual, we ran the BAVCo Sysmark32 benchmark tests on all machines, which we configured to run at a resolution of 1,024x768

The Celeron processor, which operates at at a 32-bit True Color depth. 266 MHz, can achievean iCOMP index of

The $1,000 lsC

213. A Pentium 233 MMX processor comes in

with iPentlusn ll tecisnEElogy? You may have heard a lot of hype during the past little while about sub-$1,000 PCs. And although it's certainly been possible to build such a machine for quite some time now, Intel is now about to open a whole new can of ugly worms. How? By making it seem that you can now

Azura

at 203. A regular Pentium II 266 MHz processor achieves an iCOMP index of 303. The From: Empac numbers speak for themselves. This new 266 Tel: 905-940-3600 MHz Pentium II Celeron processor barely out- http: //www.empac.corn performs a previous generation Pentium processor running 233 MHz. In fact, according to the iCOMP index, it is 4.9 percent faster than a233 MMX Pentium, and 42.25 percent have a Pentium II 266 MHz processor in a low- slower than a 266 Pentium II processor with cost machine priced at {or dose to) $1,000. its Level-2 cache intact. But this is a good thing, right? For the large Same clock speed, but 42.25 percent less majority of the public, wrong! performance. Sure it may cost less than a CPU

It's called the Celeron processor and yes, it with the cache working, but how much are uses the Pentium Il processor core, and yes it you wilBng to sacrifice in order to save a couruns at 266 MHz. It even uses the latest 0.25 ple hundred bucks? At the time of this writmicron manufacturing process found in the ing, a Pentium II 266 MHz CPU cost $493.

333, 350 and 400 MHz versions, and it costs a Although we don't have a confirmation of whole lot less than the original Pentium II processor. By now you must surely be wonder-

what the Celeron processor will cost, a reliable source tells us it will retail for around $280,

(What else would you expect from a company that has made corporations look good for years.) 1000CO IOrJetPrinter

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Analysis T his month's fastest system i s

the

Compupartner from STD. It managed to come out with an overall score of 327, giving it not only excellent performance, but an excellent price/performance ratio. • excellent performance, fastest system in survey for 333 MHz category super fast video thanks to the Diamond Fire GL Pro video card • excellent hard drive, a new Seagate 6.5 GB with 7,200 RPM • new 32x CD-ROM drive from Panasonic • in c ludes an LS-120 drive

• priced at $2,899 • comes with three-year parts and labor war-

ranty

Express Micro

From: Advance interface Electronic Tel: 905-479-1443 Continued oupage 36

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T C P T EST LABS

The fastest Pentlum lls Continued fro/n page94

• great motherboard • super fast Matrox G200 video card • in c ludes Creative Labs DVD kit • excellent performance with overall score of 326 • go od choice of Fujitsu 6.4 GB hard drive • in c ludes 3Com 100-BaseT Ethernet card • comes with Lotus SmartSuite 97

http//www.aiei.corn

Analysis An excellent system consisting of Grade A components from top to bottom. Although it's priced higher than some of its competitors, it does offer a complete DVD solution, Ethernet card and excellent video card. Priced at $3,499 it comes with a three-year parts and five-year labor warranty.

IBM Aptiva E76 From: IBM Canada

Tel: 800-465-7999 http: //www.pc.ibm.corn

Analysis

P®N 4 4 4 4 / lee • m et

A good overall system if you' re looking for a name brand PC. It has good performance for its configuration and comes with a 15-inch monitor and good software bundle. • la test in the Aptiva line • go od overall system for the home • in c ludes 15-inch IBM monitor • hu ge 8.4 GB hard drive

a IC ~t

• good mix of software included with system

like Lotus SrnartSuite 97 and PC Doctor at 300 MHz and 64 MB RAM, it's not in the same league as its competitors • suggested list price of $3,199 means you' ll probably find it for under $3,000 retail

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Surfing the Internet with Pentium MMX 200 system is fun and. exciting! g-, Pentium MMX200, 16 MB Ram 2.1 68 H.O., 24XCDRom

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A great system consisting of top-quality components and priced just under $2,800 with a two-year parts and labor warranty. • gr eat overall performance • excellent choice of components make up a great system • new Seagate drive spins at 7„200 RPM high quality Tyan motherboard offers system stability super fast video thanks to Diamond Fire GL Pro

Mynix From:MynixTechnology Tel: 905-944-9998 http://www.mynix.corn

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NEWPll 400 5850MIIlll WITNBXCIIIPSET-ORDERBYPIIONE/FAXORFROMOIIRWEBSIE ANDSAVEANADDIl'IONAl RS DFFANYSYSl'EM Intel Pentium MMX processor, 32mb ram 1.6gb hdd, &X cdrom 8 Wave 32 sound

Intel Pentium chipset or LX440 Pll chipset 32 mb fast10ns SDRAM & 4.3gb hdd

2mb PCI video & 33.6 vfx modem

Mouse, kybd, NetLink 56k vfx modem,32x CD W ave 32sound, 80w speakers,550 CD titles ind encyclopedia.and edutainment titles Ms-Windows 95 cd ver installed & configured P-233MMX' $1299 Penll-266MMX $1510 o r lease $56/mth

Intel Pentium chipset or LX440 Pll chipset 32 mb fast 10ns SDRAM & 4.3gbUDMA hdd ATI 3D Exprstn 4mb PCI video, 15" .2&dp mtr Mouse, kybd, NetLink 5&k vfx modem,32x CD SB 16 sound, 80w speakers, 550 CD titles incl encyclopedia.and edutainment titles Ms-Windows 95 cd ver installed & configured P-233MMX' $1392 Penll-26&MMX $1602 or lease $59/mth

Intel Pentium chipset or LX440 Pll chipset 64 mbfast10ns SDRAM & 4.3gb UDMA hdd Blitz 3D 4mb fast AGP video, 17" .2&dp mtr Mouse, kybd, NetLink 56k vfx modem,36x CD Wave 32 sound, 120w speakers, 550 CD titles incl encyclopedia.and IOMEGA Zip drive Ms-Windows 95 cd ver installed & configured P-233MMX* $1714 or lease $63/mth Penll-266MMX $1924 o r lease $71 /mth Penll-300MMX $2136 o r lease$79/mth Penll-400MMX* $3022 or lease $112 /mth

Intel Pentium chipset or LX440 Pll chipset 64 mb fast 10ns SDRAM & 4.3gb UDMA hdd ATI 3D Exprstn 4mb PCI, video, 17" .2&dp mtr Mouse, kybd, USR 56k vfx modem,32x CD Wave 32 sound, 120w speakers, 550 CD titles incl encyclopedia and edutainment titles Ms-Windows 95 cd ver installed & configured P-233MMX $1738 orlease$64/mth Penll-266MMX $1963 o r lease$72/mth Penll-300MMX $2175 o r lease $80/mth Penll-400MMX $3051 orlease$113/mth

Intel/Asus Pentium or LX440 Pll mbd 64 mb SDRAM & 6.4gb UDMA hdd Matrox Mill II or ATI Exprt@Play 4mb AGP 17" V773 .26dp Viewsonic mtr, Kytrnc kybd, MS Intellimouse, SB16 sound, USR 5&k vfx modem, ACS 45 spkrs, Toshiba 32x CDROM Ms-Windows 95 cd ver installed & configured P-233MMX $2403 or lease $89/mth Penll-266MMX $2622 o r lease $97/mth

Intel Pentium or LX440 chipset

Blitz 3D 4mb fast AGP video, 15" .2&dp mtr

Enh Win95 keyboard, mouse & speakers P-166MMX* $690 P-200MMX* $700 P-233MMX' $750 Add Windows cd ver installed add $135 Intel Pentium chipset or LX440 Pll chipset 64 mbfast10ns SDRAM & 4.3gb UDMA hdd Blitz 3D 4mb fast AGP video, 17" .2&dp mtr Mouse, kybd, NetLink 56k vh modem,36x CD

Wave 32 sound, 120w speakers, 550 CD titles incl encyclopedia.and edutainment titles Ms-Windows 95 cd ver installed & configured P-233MMX' $1589 or lease $59/mth Penll-266MMX Penll-300MMX Penll<OOMMX*

$ 1 79 7 o r l ease $66/mth $ 2 00 9 or l e ase$74/mth

$2885 or lease $107/mth

Intel Pentium chipset or LX440 Pll chipset 64 mb fast 10ns SDRAM & 6.4gb UDMA hdd

Blitz 3D 4mb fast AGP video, 17" .26dp V773 Viewsonic mtr Mouse, kybd, USR 5&k vfx modem,36x CD SB64AWE sound, 120w speakers, 550 CD titles incl encyclopedia Ms-Windows 95 cd ver installed & configured P-233MMX $2055 or lease $76/mth

128 mb SDRAM & 6.4gb UDMA hdd

Penll-400MMX' $3354 o r lease $124/mth

Penll-400MMX $3715 o r lease $137/mth

Matrox Mill ll or ATI Exprte Play 4mb AGP 1?" Sony200ES .25agp mtr,W in95 kybd Mouse, SB64AWE sound, USR 56k vfx mdm, 120w spkrs, 36x CDROM, Zip dri ve orLS-120 Ms-Windows 95 cd ver installed & configured P-233MMX $2757 orlease$102/mth Penll-26&NfMX $2967 or lease $110/mth Penll-300MMX $3179 o r lease $118/mth Penll-400MMX' $4056 orlease$150/mth

Intel Pentium chipset or LX440 Pll chipset 128 mbfast10ns SDRAM & 6.4gb UDMA hdd Blitz 3D 4mb fast AGP video, 1T .2&dp mtr Mouse, kybd, NetUnk 56k vfx modem,36x CD Wave 32 sound, 120w speakers, 550 CD titles incl encyclopedia.and edutainment titles Ms-Windows 95 cd ver installed& configured P-233MMX $1779 or lease $66/mth Penll-266MMX $1997 o r lease$74/mth Penll-300MMX $2199 o r lease$82/mth

Intel Pentium chipset or LX440 Pll chipset 64 mbfast10ns SDRAM & 6.4gb UDMA hdd Matrox Mill II or ATI Xprt©Play 8mb AGP video, 17" .2&dp V773 Viewsonic mtr mouse,

Intel Pentlum chipset or LX440 Pll chipset 64 mb fast 10ns SDRAM & 6.4gb UDMA hdd Matrox Mill II or ATI Xprt©Play &mb AGP video, 19" .26dp V95 Optiquest mtr mouse,

kybd, USR 56k vfx mdm, DVDII kit, SB64AWE

kybd, USR 56k vfx mdm, DVDII kit SB&4AWE

sound, 120w spkrs, 550 CD titles encyclopedi Ms-Windows 95 cd ver installed& configured P-233MMX* $2545 or lease $94 /mth Penll-266MMX $2756 o r lease $102/mth Penll-300MMX $2967 o r lease$110/mth

Penll-400MMX

Penll-400MMX'

sound, 120w speakers, 550 CD titles encyclp Ms-Windows 95 cd ver installed & configured P-233MMX $3045 or lease $113/mth Penll-266MMX $3256 o r lease$120/mth Penll-300MMX $3467 orlease$128/mth

Penll-266MMX Penll-300MMX

$ 2 2 6 6 or l e ase$84/mth $ 2 47 7 o r l ease $92/mth

Penll-300MMX

$ 3 07 5 or l e ase$114/mth

12.1" Active matrix 800x600 clr 32mb ram 2.1gb hdd, 256k/512k cache & 1.44 flpy USB/non USB, 20x cdrom, 2mb video ram 2 PCMCIA slots, TV out video, TX/SIS chipset Approx 2hrs battery life, carry case & ac adptr Ms-Windows 95 cd ver installed & configured P-233MMX P-26&AMD P-300AMD

$ 2 8 3 4 or l e ase$105/mth

$ 3 84 4 or l e ase$142/mth

14.1" Active matrix 1024x768 clr 32mb ram

15.1 Acbve matrix 1024x768 clr 32mb ram 2.1gb hdd, 256k/512k cache & 1.44 flpy USB, 20x cdrom, 4mb video ram 2 PCMCIA slots, TV out video, TX chipset . Approx 2hrs battery life, carry case & ac adptr Ms-Windows 95 cd ver installed 8 configured

2.1gb hdd,512k cache & 1.44 flpy USB, 20xcdrom, 4mb video ram 2 PCMCIA slots,TV out video, TX chipset

Approx 2hrs battery life, carry case& ac adptr Ms-Windows 95 cd ver installed & configured

$2338 o r $87/mth $2398 o r $89 /mth

P-266AMD

P-233MMX

$2568 or $95/mth

P-300AMD

$3395 or $126/mth

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P-233MMX P-266AMD P-300AMD

$3455 or $128/mth $3625.or $134/mth

U pg Blitz to Intel I740 2D/3D Smb AGP fast video(OEM) .. . . . . . . . . . . . . . . . . . . . $ &D Upg Blitz to Matrox Mlllenlum II 4mb/Smb AGP (OEM)... . . . . . . . . . . . . . . . $ 135/$230 Upg to ATI Xpert©Play 4/ Smb/ All In Wonder Pro 4/ 8mb AGP .... . . $ 95/138/283/323 U pg Blitz to Diamond Monster 3D 4mb/3D II Smb (OEM) .. . . . .. . .$135/$275 Dwngd Pll-26&cpu to Pll-233cpu/Celeron 268 cpu (not worth it) .. . . 4 85/4115 ijpg PION to PII450/82mb to 84mh/64mb to 12&mb ... . . . . ..$265/62/148 Upg 4.3gbto 6.4gb/SAgb UDNA hdd/Wave&2 to SB18/SB&4 .. .$70/190/45/88 Upg any CDROIN to DVD II drive, or add ZIP drive or LS-120 floppy .. ..$225/139

•

$4104 or $152/mth $4164 or $154/mth

$4334 or $160/mth

Ultlnet, Canada's leader in build to order tower & notebook computers since 1984. All towers include 2yr parts & 5 yrs labour warranty, notebooks Include 1 yr parts & 3 yrs labour warranty. All systems include 30 days Win 95 free support. For custom configurations, please call/fax or email your system requirements. Lease to own rates at $37/ per $1000 for 36 months, other lease terms available.

All towers include kybd, mouse, spkrs, mm titles, Windows 95 and 2yre P&L warranty.

bl ek ~ s y uSakel hhaaet ~ a s hy 4M per saa4s Oer 4 ~ c a yeel c8

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JUNE l998 THE COMPUTER PAPER GREATER TORONTO EDITION wwwtrp.cn

T C PTeer LA8$

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SPI. 333

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Processor ag Pentium II 333 MHz 333 MHz 333 MHz 300 MHz 333 MHz 333 MHz 333 MHz 333 MHz 400 MHz Motherboard Shuale SH637 QDI Le end l/ Microstar MS-6117 N/A T an 618468 M com TI6NL N/A Crusader LX Microslar BX '128 MB R AM all use SDRAM 1 2 8 MB 128 MB 128 MB 128 MB 128 MB 128 MB 128 MB Video card ATI All-In-Wonder D i amond Fire GL Ma t rox G200 AGP ATi Ra e Pro Diamond Rre GL M a l rox Diamond Vi er V330 Malrox Matrox Pro AGP 100D ProAGP 1000 PRO PCI Millennium II AGP MBIennium ll AGP k s sennium NAGP Video memo 8 MB SGRA NI 8 MB SGRAM 8 MB SDRAM 4 MB SGRAM 8MB SGRAM 8 MB WRAM 4MB SGRA M 8 MB WRAM 8 MB WRAM Monilor None None None 15-inch None None NECC70017-inch N o ne None Sound card SB AWE64 SB AWE64 SB AWE64 C slal16-bit SB AWE64 BTC 1853 YamahaOPL-3 SB AWE64 SB AWE64 Hard drive Quanlum Seagale Fujitsu N/A Seagale Quantum Quantum Quantum Quantum 4.3 GB UDMA 6.5GS UDMA 7200RPIIII 6.4G6UDM A 8.4 GB UDMA 4.5GBUDktA7200RPM 6.4GBUDMA 4.3 GBUDMA 8.4 GBUDMA 8,4 GBUDMA CD-ROM drive Creabve24x Panasonic 32x Cre ative Labs Dxr2 DVD 24x Panasonic32x BTC 24x NEC24x . A c er 36x Acer 36x ' Modem Motorola USR 56Kbps USR 56Kbps K56Rex USR 56Kbps BTC 56Kbps USR 56Kbps USR 56Kbps USR 56Kbps VoiceSurlr 56Kb s S stem BIOS Award Award AMI Acer AMI Award NEC AMI Award 0 ralin s slem Windows95 Windows95 Windows95 Windows95 Windows95 Windows95 Windows95 Windows95 Windows95 Exlras Multimediaspeakers LS-120 drive LS-1 20 drive Multimediaspeakers 120 W speakers B T C 62IE CD-RW drive Alice Lansing Speakers 120W speakers 120 W speakers Mullimedla speakers 3Cam 10/1008ase-T 160 Wspeakers rI

618

260 459

30'I 564 241 289 318 289 294

308 508

Desklo ubfishin Deskto ra hics Desklo resenlafion Ward rocessin S readsheel Database S smark32

306 499 276 308 819 327 307

302 507 307 318 328 834 327

300 340 357 326

251 274 282 259

805 516 269 308 318 3'l4 310

Contact internet contact S Iem rice Warranty dof earsiabor, arts

800.8634I722 www.em ac.com $2.800 2P. 2L

800-463-6783 www.std.net $2.899 3P, 3L

905479-1443 www.aief.com $3499 SP, SL

800-465-7999 www. c.ibm.com $ 3,199 ' SRP 1P, 1L

888-321-5222 800-263-7754 www. abasstem.com www.m nix.com $2,7 9 5 $3,485 2P, 2L 3P. 3L

212

274

301 304 329 308

312 602 275

305 332 344 321

800-632-4636 800-5'13-7732 www.~om uters.com www.uilinet.ca $3, IBB $2,580 3P, 3L 3P, 5L

344 698 321 335 382 392 365

800-513-7732 www.ullinet.ca $3,395 3P, SL

Note: As pricesarestreet prices or estimatedstreet prices unlessotherwise indicated.

......:....,',.:flan'O:.s:: 8$855%8: . ::;: HINII Intel TX W/512 K Mainboard

Asus LX W/AGP Mainboard

32 MB EDO Ram 2.1 GB UDMA HDD

32 MB SDRam 4.3 GB UDMA HDD

2 MB Video Card

ATI 3D XPRES. 4 MB Video

0 •

24X CD Rom 16 Bit Sound Card 80W Amplified Speakers 33.6 Fax Voice Modem 3.5" Floppy Disk Drive Keyboard - Mouse-Pad Midtower Case 250W

32X CD Rom Sound Blaster 64 SoundCard SOW Amplified Speakers 56 Fax Voice Modern 3.5" Floppy Disk Drive Keyboard - Mouse -Pad

PEN. 166MNX....$809 ATX Midtower Case PEN. 200MMX....$819 Cel. 266..........$1299 PEN. 233MMX....$849 CeL 300..........$1329 AND K6 200........$779 PH 233............$1339

Multimedia Monitor

Samsung 2.1........175

Asus P2B...........265

Trident 1 MB.........35

Summ ing 3.2........199

Asus P2L97........189

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HP 692C.............319 HP 890CXI......, ..535 HP 1120CX1.......669 Canon 4300.......,.259 Epson 400...,.......265 Epson 600...........345 Epson 800......,....415 HP 6L Laser........529

Video Card

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3COM 10/100 NIC....95 Intel 10/l00 NIC .......85 DLink 10/100 NIC.....75 DLiuk ISA NIC.........29 Acer10BTNIC.........33 Intel 100 12 Hub.......Call 3Com 100 12 Hub,...CaII DLink 100 8 Hub......Call

Motherboard Ilodem

Seagate 4.3..........249

Printer

Hard Disk

Seagate 2.1 .........195 Seagate 3.2 .........215

CYRIX M2 233....$779 PH 400............$2399

Networking

14" SVGA ..........1/5 15" SVGA ..........219 15" SONY ..........425 17" ACER...........459 17" Proview..:,....385 17' Viewsonic ....539 19" Viewsonic...1150 21" Viewsonic .. 1429

Max' 4.3...........249 Quantum 3.2 .......225 Quantum 4.3 .......255 Quantum 6.4 .......315 Quantum 8.4,......459 WD 3 .2...............225 WD 4.3...............259 WD 6.4...............329

AMD K6 300.......$1029 PII 333............$1799 CYRIX M2 200....$759 PII 350............$2079

•

Toshiba 32........, ....95 Panasonic 24..........79 Acer 24....., ............79 Sound Blaster 16....49 Sound Blaster 64....89 Opti 16Bit ...,.........25 180W Speakers......39 80W Speakers .......19

Maxtor 3.2.....,...,.209

AND K6 233........$799 PII 266............$1399 AMD K6 266........$899 PII 300............$1589

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Asus TX97........165 Tekram TX..........99

Gigabyte TX.......139

Storage

USR 33.6 Int.........109 USR 56K I'nt.........149 USR 56k Ext.........219 Acer 33,6 Int.........65 Acer 56k Int..........95 Jaton 33.6 Int........59

Jaton 56k ht.........,79

Iomega Iut Zip ....,105 Iomega Ext Jaz......399 Iomega Ditto ........175 LS 120 Drive......,.115 HP Tape Backup ..225 Sparq Ext. 1GB.....259

Scanner HP 5100C,...,........375

Acerscan 310P.......135 Scantak...................95

Simplex...................99

S3 Trio 1 MB.........35 S3 Virge 2MB........55 ATI x@Play.........129 ATI2MB .............69

ATI 4 MB..............85 All in Won. 4MB..285 Millenium 4MB....205 Mystique 4MB.....139 Matrox GL100.....115

Viper V330 4MB.. 129 Stealth 11 4MB.......95 3D Monster 8MB..155

Inii„juzojiijg~,i'd%::,:: CREATIVE DVD W/KIT VIDEO CONFERENCE KIT ,'.. 7'.n ~,.", ",' .

CD BACKUP • "' Moro and ova uabllley snblect tochanaewtehout priornouce. ee' AII prices arcalreadr 4'YocashdlscormssrL

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The fastest lr'entluen lls

Analysis

Corrtimrerf fronr page$6

The new Direction SPL 333 from NEC is an excellent system for the home or office. It

Analysis

comes loaded with everything you need and points. Each system uses top-notch compo-

A good package overall, although most power users would probably prefer name-brand components they recognize, and the BTC name may not do that for them. If the components inside this system were swapped with recognized names, it would increase the overall system price a fair amount. If, on the other hand,

performed admirably on our benchmark tests. The SPL 333 is built to order, meaning you can customize it in a number of different ways, and is one of the reasons the price is so competitive at $3,199, which includes the 17inch monitor. • excellent overall package from NEC

still a nice package for $3,48S with a threeyear parts and labor warranty. • fe atures some great components • in c ludes a CD-RW (rewritable) drive • components with the BTC name may not be familiar • go od overall price/performance ratio

• comes with 17-inch NEC C700 monitor • in c ludes ACS-90 speakers from Altec Lansing • gr eat price/performance ratio

price. The 333 MHz system was very close to achieving top performance on our BAPCo tests, missing the top mark by only six nents for maximum performance, leaving very little to be desired. It should be noted

majority of the other systems were 333 MHz units.

• both machines use the same, high quality name-brand components • excellent performance on graphics thanks to the Millennium ll AGP with 8 MB

that the 400 MHz system was given to us by • bo th systems offer the latest 36x CD-ROM Vltinet to allow us to compare the perfordrives from Acer mance of these new processors. The machine • price/performance on each system was was benchmarked and included in our excellent report, but was not considered a candidate • in cludes shareware bundle featuring a name-brand products are not a concern, this is • includes MS Office Small Business Edition for any awards due to the fact that the large number of programs

NEC Direction SPL 333

Ultinet 333 R 400 MHZ From: Uiiinei Tel: 800-513-7732 http: //www.ultinet.ca

From; NECComputer Systems Tel: 800-632-4636 http: //www.nec-computers.corn

~~» agedto adtieve thekighesticore'-,'oil',8IIs;.:=,--, >,.'

'~ trice/Perkrenance Wit&et:-'::: -:r~

'eam on,„:5

: The 333.MHz system from Ultinet'

' .:. within.'-'six.o p ints: of ping for first"place„;-.'; ", .,:.@~but"becppse of -Its low 'pnce -,the I0el+'p". a""

g~-'> of the'-'b'unch — it' wins this mo'nth's";:: ' ~M '„-':4-

;.-: 4OveraN;:ltPC Olrectlen SPL S3a:. - ,,':ejie;.;:„~j'.,':;-: ,,'.~~'~The belt overall package Itt title ittoit th,'8'.",".'"~: '~'l roundup is the Direction SPL 333 from.:." ' ~~ 'NEC.-it-is i complete package includiitg"..'" -: - -:" p4 a 17-inch NEC monitor and MS Office"Small Bu~s>rtressEdition an&is-'very"pompeii-.;:g '„4~ tively priced ai' $3,199::direct from,NKC,with 'a:,three-year parte: and labor warranty:, l" „"-';:P:,'with : first 'year on-site,'.:If buying name:Sian'. is:Impo rtant to you„ this'.Is the system'<g '-.;":= :

' : -; -: :

' ~

Analysis

„

These two machines from Vltinet each offer excellent performance for an incredibly low

Technolo ies Your

• Lower repair costs • Fast, 24 hour turnaround time • In house and on-site per incident service • No hidden costs • Don't forget to ask us about our

refurbished printers for sale 14 Connie Crescent, C12A, Concord, Ontario L4K 2w8 Telephone (905) 738-7878• Fax. (905) 738-0585 Toll Free 1-800-949-7878 Internet E-Mail:cmtech@interlog.corn

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• I

JUNE 1998 THE COMPUTER PAPER CRFATER TORONTO EOITION www.tcp.ca

Mo B I L K co MpUTINc

ire ess atacomm n ear t e r e

•

By Geof Wheelwright

ireless data communication is won-

derful — when you can get it to work. I have spent the past six months working with a variety of wireless data communications alternatives to a standard modem, and have come to the conclusion that most of them just aren't ready for "prime time."

Infowave wireless data service From: InfowaveWireless Messaging Inc. Tel: 604-473-'3600 Estimated price: $7.700 for 25-user licence Wireless modem From: 3Com Price: $559

workforce. It is downplaying its individual account structure in favor of corporate pricing.) It was a superb solution. I could sit quietly at my local Starbucks with my notebook computer while sipping a latte and sending data at the same time. The email went wirelessly via the modem over a data radio network to Infowave's offices, where the server passed it out over the Internet to its destination. I thought this was going to be the beginning of a beautiful friendship. And so I invited the modem along with me to the United States. I don't know whether it was the garish light of Las Vegas, the dens

of gambling and booze — or maybe the ninevolt battery — but the modem just didn't want to work for me in the U.S., despite being billed as c apable o f do i n g s o .

Numerous call s

Infowave to sort things out eventually revealed that

there was probably a glitch in the modem. It t h en failed to operate properly when I got home again. I went back to using the modem locally and eventually had it swapped out for an RIM Mobitex m o d em . It seemed to work quite reli-

Netwave f."ommunicatians Inc. has been pr aviding r eliable, hassle fr ee connectionsto the Internet for over 3 years. We offer yau local coverage fr am Oshewa (eost)to Burlington (West) •Sorrfe ond Keswiek(North)to Toronto(south). Netwave is naw a member of ipass which allows our

ably when used locally and I

customersglobalaccess from over 2500 sites around the world. • •• • • e o

Web siteDevelopment • Web siteHosting e Intranets e N etwor king Serverca-location • Dedicated connections (ISBN ta T1} 4

•

Netwave Cornfnunications Inc

1-8 Conestoga Orive, Suite 101 • Brampton, LSZ 4NS E-mali: infoiinetwave.oa • Web: http:llwww.netwave.oa

BASICSYSTEM

505 Hood Road, Unit 19 Markham, ON LSR I/O Tel: (905) 415-9079 Fax: (905) 415-9091

MON-FRI: 10-6 SAT:11-5 IYITEN IjPORAOE

CYRIX233MMX 16M EDO RA INTELP-200MMX 18M EDO

INTELP-233MMX 16M EDO RA INTELPll 233 32M SD INTELPll 266 32M SD

Upgwles include newcpu, melnboard, fen, & ram

COMPUTER RENTAL AVNLAILE

PENTIUMMULTIMEDIA

N229

PENTIUM II MULTIMEDIA

6X86 — P200+, 16MEDO INTELP200 MINX,32M EDO INTELPll233,32MBSDRAM Main Boanl: INTEL430 bl, hd: 2.1gb,Video:1M PCI 440LX, 3.2GB,ATI 30 XPRR4M Floppy Drive: 1.44MB,Keyboard: 104WIN95, Mouse 32xCD-ROM,33.6k Modem 32XCD-ROM, 56k Modem Sound Card: 16Bit Plug8Play,Speaker. BOW

COMPUTER UPGRADE 386 486TO IBM 6X86P-200+ 16M EDO CYRIX200MMX 16MEDO

The latest w ireless alternative t o enjoy some time with my notebook computer is Infowave's wireless data service. For the purposes of the test, Infowave kindly set me up with an account on its corporate mail server, an ID and password, along with a wireless 3Com modem to use with it. (It should be noted that Infowave is looking at its service as a corporate solution for a mobile

was once again soon merrily sending emails from my daughter's dance class, the Seabus in North Vancouver and the passenger seat of my car. Liberation was mine! Now jump ahead a few days to my next trip to the U.S. This time it was the Big Apple. I was feeling confident, whatever its previous problems with the American radio-based data services, that my Infowave account would serve me well. I even talked to the company's marketing people about it and they happily Continuer/ on page49

$269 $299

MONITORS

ATIXPERTOPLAY 4M PCI...$205

SVGA14/15/1 7... $159/214/399 Acer 14/15/1 7.... $199/239/419 Daytek14/15/17, . $199/255/488 KDS 14/15/17.... $199/269/539

ATIXPERTOWORK 4M PCI.,$164 MAIN BOARDS LUCKY STAR430TX........ $96 LUCKY STAR440LXPll AGP .$159 ACER 430TX............ $1 33

VIEWMNIC 15/17 .... $293/588 VIDEO CARDS S3 VIRGE 3D2M...,,,.... $45 TRIDENT 98801M....,. .. . $29 9685 30 PCI2M/4M .... $41/56 96854MPC-TV...,.. . . . . $64

ATI 30XPR2M/4M..... $68/105 ATI3DXPR+ PC-TV4M... $125

ATI XPER TXL4MAGP..... $117

ACER440LXPll ATX...., .. $1 69 ASUS TXP4....... . . . . . . $139 ASUS TX97E....,.. . , . . . $159 ASUSPIIL97ATXAGP ...,, $189

RN MODEMS 33.6K/56K wNOICEINT... $49/69 USR33.956K wNOICEINT.. $115/159

Cannon250/4300.... $1 79/239 Epson400/600 ..., .. $245/329 HP 670/722......... $279389 SOIIND CARDS 3D, PnP.....,... . . . . . . . $17 Yamahe719,3D,.......... $19 S3 32BIT WAVE3D......., $39 Sound Blasir16;....,.. ... $45 Sound Blestr AWE64....... $88

HARD DRIVES MAXIOR 2.1/32f4.3G„$1 83213m WD 2.5/ 3.2/4,3G ...$181215/252 QNN 3.2/ 4.3/6.4G..$221/255/309

CD-ROM DRIVER AGER 32X......... . . . . .. $78 TOSHIBA32X..... . . . , . . . $92

PANASO NIC24X32X...., $75/99 1A4 FD........ . . . . . , .. $25 CASE MINI TOWER..........., .$35 MID TOW ER,,....... . ... $59 ATXMIDTOWER........,. $74 ATXFULLTOWER ......., $125

ACCESSORIES 104 KEY WIN95 ......... ,

$18

LOGITECHMOUSE......, ..$13

EO1WL !!!

E771 G771/G773 :r ST775 YivwXanir' OPliquesf V773

Sales Ends Nay 31 '98

Main board ) 148 87 JfLCIBFE )• S 1XChlpsel512k I 102 APST TX812k UO POn AX- bLC PenRum II LX Pentium Il LX

9680 I-2M MPEG 9750 4M ASP 98504M w/TV Out AGP 3D Virge 2-4M MSlennlum 0 4M / AGP Millennium 0 BM MysRque 2204M

$144

TXP4 TX 512K

144 R 1 X -971E 1X 512K 173 TX-97L TX 51 SK 173 PSL97 Pen.U LX 192 PSL-8 Pen.ll IX (AT Hyle) 204

Mystique Rainbow Rrmner

M3D Add-on 4M 3D Xpre 2M SD Xpre PLUS 4M SDRAM AR-in-wonder Pro 4M/8M 1V Tuner for ATI only XpertBPlay 4M / BM Xperl XL 4M PCI / AGP

P ?L97-0 Duct Pen.U 3 8 7 PSL97-3 Pen.llw /SCSI 333 254 $111 U(b 4401X Pentlum II 187 B Xb 440BX Pentlum II 2 7 1

P28 Pen.ll SX PX54301X 512K

OEDE Yernioa

)

Hard Drive

4M / BM

— 3D Video Card! 3D Add-On-

3.2GSTRSTUS 4.38 43NSE 648 6400SE 6.4G 36480ST 8.4G,8400SE 2.1G ST32132A 3.2G ST33232A 3.2G ST33220A 4.3G ST34342A 6.4G ST3&540A

cfdzEI • •

256

NhSIISKSr4.3G 84320D

SAG 88400D FUJITSU 3.2G MP83032

$326 S374 $432 $217

5.2G 85250D 6.4G 86480D 7.08 87000D

• • ••

«pllopUS

$80 $90 $55

QOpen

241/192 272 114 221 130

SteaSh052204M Viper V3304M PURE SDAdd-on 6M PURE 3D LXAdd-on 6M 3DFX VOODOO Rush6M

— SCSI Hrrrd DrivesFireball ullra SCSI $320 lmtmlIHEI. >.18 .28 Fireball Ullra SCSI $350 4.38 Fireball Ullra SCSI $410 d.48 Fireball Ultra SCSI $518 4.58 Viking II Ullro Wide 677 9.18 Viking II Uxra Wide3 1077 9.18 Atlas)il Ultra Wide $1128

287/348

I 1373

~v~ (

w/ 20w 5ubwoofer $128 ACS-48 20w w/ 40w Subwooter $196

ds88D

' Digaef CoetreLe $

1520 ISA Card $100 2940 Ultra Wide SCSI Card 366

Iflll'lo

9100A PCI SCSI II3 9100U UUra SCSI I 191 9100UW URra Wide SCSI $239

inE spy' p arattot s4gtS

Scanner

ggMonster

BMBEDODRlM v MfrAMpnster daefea'd ieehee v lasefemtes Olde

Acerscan 610P

SONY CDU-928EInt. CDR Acer 6204A2X/bX CD-RW HP 72NI/72NeCD-RW 8/678 Panasonlc 7502 SCB CDR 3 Yomaha CD-RW4240 Int. 450 SCSI

Fex Modern ~ 85 is'33.6 Int. Voice 86K int. Voice 81 IHOperi 5 6K V.90 Int. Voice $ 1 0 2 56K Ext. Voice $130 SUPER 56K int. PCI Voice (OEM)$90 ROCKWELL33.6 int. Voice $ 80

IMBIBLIBB '

335

5 6K internal

„,„ .„ . -""r-'

+ Rew SDrx/Ooordoot

SCIIIUTEK600dpi Full Page $100

Panaronc 84X IDE Panaronlc32XIDE CreaSve PC-DYDKit

V.SO ITEI SSILStandard 56K Win Moctem $132

48B nativeSOB aompreesd C/ESSDIL iat.C4SBSJIEat.

rm Hew(err ScanJet 6100C 1044 w~ ~ " a ScanJet 5100C ) A Acerscan 310S $153 %> Acerscan 310P ~o p e r)' Acersacn 610S

57Q

';, cP - ' Ttv= I2MB 30fx

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$II SEOYG

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4pg

Bloat r

gj AP5T 586TX $soz AX6LC PENTIUM II $g44 TX Pg 586TX PX5 586TX P2L97 PENTIUM II LX LX6 PENTIUM II $18T P2B PENTIUMBX II 586 Mainboard w/Cyrix 180 CPU/Video/Sound card All-in-One

"PCI Bus. ' 16 bit Stereo " Wave-Table Synttif"sis

$20 7

5 K internal ExternalVoice$224 566K $227 56K External Voice $325

142 84 104 104 84 102 394 10

Toshlha32X SCB Acct 32XIDE (UDMA) Acer SIX IDE (UDMA) Tcshlba 32X IDE

mmmm SSB TsyeSaokwtr~

2940 Ultra 2 Wide SCSI lgt )592

*ET"(28' triewoBtei '.Rs dp DinrnonrRrenCRT ' Max Res. 28002 3200

SCSI Curd

$160

g,'PCPartuurESS1868168lf w/IDE $20 ENSONICl Chlpset PCI $50 CD ROM Sound Blaster 16 oem SO TDUHI$A SB AWE644500 oem I98 Esanneonio Btopvrr' Q~ SB AWE64 SOLD (RetalO $198 NEC 32X SCSI 144

$268 SVC)i3EST SparQ Spar8 IIGB GBInt. Ext.IDE Parallel $260

ACS-45 bw

224

Network Products

Ovisllnk Bhemel PCI lorn 32 Ovlsllnk Bhemet PCI INrn 44 Surecom Bhernel PCI INm 59 A cer Bhemet ISA/PCI 29/ 3 2 Surecom PCMCIA Lrsr crxd 89 Surecam5/Span IOB-T Hub 2pb Surecom lbpcn 108-THub 127 Acer 10 8 .T Hub 59

i:r"4 ~

4 20 Subwoofer 7 7 UBRRBSSB M7 Sw 70 M15 10w 89 M20 DSP lgw 110 MSWIO Subwoofer 142 ACS-43 Sw $58

$145 $228

AtHEAHT SHCASHNSNtHNat ~)

lgttt8Cp. 7JD Plus IOOM Ext. $ 265 C4354 Tape Dr. Int. $286 m~mlH 5.0G 5.08 C4361 Tape Dr. Exl. $353

3-way 200w EN4$$rg 220 360 3-Woy 3ghv 77

$310/371

$82 N, $95

Backup Drive

Speerrers

132/168 IN/119 $140

CRZPTIVZ IOESESd ShSeter

694 92 0

S~2rT3r 15" OOGs$420/496 17"100Es 200ES//I200GS 788/921

riel rrew«rr 670C 600 4ppm 692C 600 5ppm I306 722C 600 Bppm $398 890CXI 600 9ppm $528 uew!rr 1120C)O 600 4.5ppmuervor $645 Laser 6L 600 6ppm I M $518 Laser 6P 600 Bppm 2M $975 Laser 6MP 600 Bppm SM $1207 QEEE$9$$ BJC-250 360dpi 3.5ppm $195 BJC-4300 720dpi 5ppm $249 IS-22 Scanner KR $126 ~M St y l us4007204ppm $256 Stylus 600 1440 bppm $337 Stylus 850 1440 Bppm $503

4.3G MPA3043AT $245 5.2G MPA3052AT $285

17" 78le 1600.26 499

19" 400PS

$69

Sound Curd

, 17" 76e 1280.27 428 17" 78c 1600.25 19" 99c 1600.26

$46

250W Power Supply $34 300W Power Supply $50 250W Power Supply AlX $60

AMR )s 15" 54E 1024.28 252

Ink Jet & Laser Printers

3283

807 604

PROFESS IONAL14" 1024.28 $17 5 SEER 15" 1280.28 $225 . 14" 34T 1024 .28 189

$37

AS-in-wander Pro 4M / AGP 366/391 ASdn-Wonder Pro BM / AGP 429/4S4

$465 $187 $22 7 S22 0 $249 $290 $258

<gi'$88ttate

Xperlorlay 4M AGP AIHn-wonder Pro ASP

— geiaii Box

328 WD-AC332N 4.38 WD-AC343N bAG WD-AC34400

MID Tower, 230W from FULLTower, 230W from MIDATXTowerfrom 98 589/ 626 FULLA1XTower from

Optiquest V775 $662 Optiquesl V95 $1026

~ +~

g rsCrta'lour VIA Chip Set wiAGP $100 CyrkrlN w/Video6 Sound lfa

Ail l10/iS NECASHPlfCSS

CuseEt'LPower Supply

Monitors =„

$144 $1 80

Pentium II PowerSeries Pentium II Professional Series Pentium Power Series Pentium Professional Series - PC Partner 0( Pentium II - ATX Mid Tower Case - 32M SDRam (1 pc 32 SDRam) - I A4M Panasonic Roppy - 3.2GB Ultra DIVIA HD - Matrox GIOO 4M AGP Video

- PC Partner lX Penllum II - A)X Mid Tower Care - 64M SDRam (2pcs 32 SDRam) - 120M Panasonic LS120 Floppy - 4.388 Ultra DMA HD - Matrox 8100 4M AGP Video

- EIDE w/25/P Built-in Cont.

- 15' Qser SVGA .28 Monitor - Panasonic 24x CD Ram Drive ~ - Sound Blaster 16 Sound Card - Super 56K PCI Int. Voice Fax modem - Acer 104 PS/2 Keyboard - SP-138 80W Stereo Speaker — Microphone & Headphone - Mouse ik Mouse Pad

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Pentium II 300Mhz P entiiim II

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|I - Mouse 6 Mouse Pad

Pentiiim II 233MHZ

'1479 Pentium II 266Mhz

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P™M

- Acer 1X Chipsei 512K MB - Mid Tower Case & 230W - 32M EDO SIMM Ram (2pcs 4x32) - I A4M Panasonlc Floppy - 3.2GB Ultra DMA HO - ATI 3D XPR 2MB Video Card - EIDE w/2S/P Built-in Cont. - 15' QSER SVGA .28 Monitor - Panasonic 24x CD Rom Drive - Sound Blaster 16 Sound Card -USR 56K Int.Voice Fax modem - Acer 104 Enh. Keyboard - SP-138 BOW Stereo Speaker - Headphone & Microphone - Mouse & Mouse Pad

K~ ,+

Pentium 16SMMX

'1939 "-'

SQ549 SQ$39 8 f 949

S2009 Pentium II 3 00Mhz S2199 Pentium II 33 3 Mhz S2409 I pentium II 2 66Mhz

gentium 233MMX

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EXCELLENCE FOR ALL THE WORLD TO SEE

IN 0 B I L I c 0 IH lt U T n I rt

THE COMPUTERPAPER GREATERTORONTO EDiTiON www.tcp.ca jUNE 1998

tion anyone who wants to use a wireless modem while travelling that they should have a back-up plan just in case an experience such as mine awaits them, When it works, it is a delightful technology and the best possible way of sending and receiving email. i just wish it worked for me in a wider variety of locations and with greater reiiabiiity. I hope to report back soon that this is now the case. Note: as we were finalizing this issue, Geo f sent ns the following e>nails: "This wireless comtection appears to be working withnnt worries in New Orleans!" Then later: "Here's soniething alnazing. This thingeven appears to workfron( 30,000 feetin the air. l'w now on a plane f New Orleans to Dallas, and it's actnally working." —Ert. 0

Wirelessdatacomm nearly there Continned frow page 40 recounted tales of sending email from the back of a taxi in Manhattan. I decided to do the same. After hauling out my notebook computer and getting everything ready to send my first NYC "back of the car" email, i was once again met with no response from the wireless modem. Infowave has been extremely helpful in trying to sort out these problems for me. The main difficulty seem to have been reiatd to the configuration of the hardware, and once adjusted, the modem has worked reliably in other U.S. cities. Based on my experiences, I would cau-

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JUNE 1998 THE COMPUTER PAPER GREATER TORONTO EDITION www.tcp.ca

T HE W O R K S P A C E

ewe -ou

o m e o i Ce between. Regardless of what budget you' ve set for office furnishings,remember that a monitor and computer take up a lot of space. Then

By Rod I.amirand

anadians are increasingly finding

themselves in need of a home office. In some cases a home office is a shared space for the whole family: Dad does some consulting in the evenings; mom uses it as a home base for her realty work; the children do reports; and everyone needs to send a fax, surf the Net, or do some typing. For all the wonderful technological possibilities that come to mind when presented with the job of outfitting your office, there is the hard r e ality o f li m i t e d r esources. Obviously, with enough money, time, and space you could run NATO out of your home, but life does not usually, that way, run. So, for your reading pleasure, this article will bring together the most immediate and pressing considerations you will be forced to make in creating your home office.

there is a printer and possibly an external modem, removable media drive or scanner. You want to be able to move papers around and have CD-ROMs and other items on. the

Tips for equipping

work surface, so desktop space is essential. You need one big chair and ideally, a side chair. The big chair is your pilot's seat and needs to be adjustable, able to swivel, and possibly roll about. If you get one with wheels and you have carpet you will need a plastic floor cover. The second chair should be plain

and setting

up a workspace

and take up less space. You will need plenty of shelves, and filing cabinetspace. The shelving can be bookcase

style or wall mounted. Mounting shelves on the wall is less expensive but requires more

that works

effort to install. They are also a good choice if

you need to work around other components of a room or if you need to conserve floor space.

The space Be realistic about the space your home office will need. Even if you are planning to have nothing in it except office equipment (some individuals will also want to keep products, or samples, in their office), you will need at least one room. Trying to squeeze the office into a room that's also being used as a bedroom, sewing room or TV room can be a mistake. Your office needs a whole room, dedicated only to that function — and the bigger the better. Sufficient electrical outlets (three if possi-

ble) and a phone line are necessities. A window with a view, and a door that can be firmly closed are optional but highly desirable sanity savers. Basement home offices can be spacious but extra attention needs to be paid to creat-

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The computer

You can buy a computer desk made of pressboard, mahogany, or a number of materials in

It's always the same old story: Pay the premiContinued on page4$

Markham Store

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FurnishlnoI s

COMPUTER INC.

Thornhill Store

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ing a workplace that is not cold, dank or depressing.

Everybody needs a filing cabinet, whether they know it or not. You can get regular paper width cabinets (they hold documents up to 11.5 in. long), but there are advantages to buying a legal-size cabinet (taking paper lengths up to 14 in.) even if most of your papers are standard letter size.

170 Esna Park Drive, Suite 49 TeL 905-513-0146 • Fax: 905-513-9532

>I I

•

Ponasoni1.44M c ............ $ 25.00 WD 1G 3. U-DMA.........., .. $219.00 WD 4.3G U-DMA............. $249.00

SONY 200ES17" 12800.25 .... $700.00 SONY 200PS 17" 12800.25 .... $1039.00 Viewsonic15" G653........... $370.00 Viewsonic17" GT775......... $850.00

WD 6.4G U-DNIA........ . . . . . $350.80

Quantum 3.2GST(DMA)....... $215,00 Quantum 4.3G ST(DMA).......$ 245.00 Quantum6.4G ST(DMA).......$2 00.00 Quantum8.4G ST(DMA).......$4 45.00 Seagate2.1GU-DAM.......... $105.00 Mextor U-DAM 8.4GB.........' .$ 309.00 e

' •

EthernetCardPCISurecom..... $30.00 5Port 10B- THUB.......... . $ 5 5.00 8 Port 10B - T HUB........... $ 09.08 16 Port 100 - T HUB.......... $105.00

Daytek 14" 1024.28.......... $195.00 Daytek15" .28............, .. $240.00 Dayiek17".28/.26.......... $405/445 Acer 15" 1280 .2856C........ $209.00 Shamrock14"/15" .28 ........ $105/208 Shamrock17".28............ $505.00 Shamrock 17" 1600X1200.25.... $550.00 Acer 17" 76E 0.28/........... $430.DD 781E0.26........... $510.00 SAMSUNG 15" (E)............ $315.00 SONY 100ES15" 0.25......... $435.00

USR 56KInt w/ Voice(OEM.).... $130.00 Acer 33.6K with Voice......... $ 50.00 Acer 56K Int. with Voice........ $ 00.00 Comstar 33.6F/M/V(Int) ....... $5 5.00 Desk Top,250WLED.......... $ 42.00 MiniTower ,250W LED.........$30.00 Mid-To wec250W LED/ATX......$42/85 Full-Tower,250W1ATX........ $125.00

Pent. M.B.Intel TX with 512K P/L (MMX) with Audio. $110.00 GigabytePentM.B.TX2512K... $159.00 Asus P2L97 (ATX)............ $190.00 Asus P2L97(S) (ATX).......... $320.00 AsusTX-$7w/ 512K.MMX...... $175.00 Aristo 440LX PMTI AlX M.B.... $149.00 ABIT 440LX PMT0............ $109.00 Keytmnic 104 Keys/95......... $ 20.00 Mitsumi 104 K.B.......... ... $ 17.00 Acer 104 keys/95............. $ 1$.00 •

•

Creative Leb DVDEncore DXR2... $305.00 Tosh(be 32X........... . . ... $ $0.00 Peneooni24X.......... c . ... $ 05.00 Acer 32X/36X........... . ... $05/105 Acer (6206)6W2R............ $445.00 SB-16 PnP .......... SB-AWE 64(OEM)...... Acer AWE32 ......... ESS1816SoundCard ..

49.00 00.00 .. $32.00 21.00

HP Desk)et 692C.......... ... $310.00 HP Les edet6P/6MP ..........$875/1200 HP Scen)et5100C............ $379.00 HP 722C............ . . . . ... $425.00 HP Loserjet 6L........ . . . ... $520.00 HP 670C........... . . . . . . ..$ 200.00 HP 1000CXI 600DPI........... $515.00 Brothe rlaser730DX/760DXPlus .$430/540 BrotherMFC7000 Multi-Function Centre........... $040.00 Canon4300.......... . . . ... $240.00 CanonB)C-250........... ... $105.00 CanonB)C-4200SE.......... $255.00 EpsonStylus 400(720x 720)... $255.00 EpsonStylus 600(1440)....... $342.00 EpsonStylus 800(1440)....... $425.00 Scanmoker (Micmtek) 600dpi E6. $300.00 Sconmoker (Microtek) 300dpi E3. $225.00 Acer Scanner 610S600dpi F.B... $225.00 Acer Scanner 310S300dpi F.B... $160.00

AII Systems are 2 years Parts & Labour Depot Warranty We Service att Inpg Compattbte Systems, Upgradea Repair pgomitors and Networking Support some ymdacts nat esuly ssiUilvatsl e mw quantiTieslast. wenieve el righ tslimit wtnlilies. M4lmnucompuhr Inc.oschimsanyprwiieteo inlwsl InmwmadrsartradensmeNl u ifs awn. pricesandspsciecases N. suhjcu to chang ethnutmNa mK olc bawl w I 36mwlhtnn. Nlsalsssheaiu 3%cashd'Iclltsl Any alharformot payment oil he cashdiscounlel priceplus4%. I5%e4oeliim charm ul salesaafinaL

S Acer Scanner 310P300dpi FB... $145.00 Acer Scanner 610P600dpi FB... $225.00 •

•

ATI Ni-in-Wonder Pro4MB(4GP).$309.0D ATI lV Tuner ISA/ NTSC/AMC... $195.00

ATI3DExpression4MBw/MPEG..$95. 00 ATI 3D ProTubro 4MB/BMB ..... $115/150 ATI Xpeit 48 Play4MB(AGP) (OME). $145.0D ATIXpeit 43Work 4MB(AGP) (OME). $175.00 ATIXperiXLPC1Ragepio4MB(EDO). $ 00.00 All Xput XL(AGP)2XRagepro4MB(E00). $105.00 ATI AGP3DCharger 2MB(EDO)...: $75.00 ATIAGP30 Charger 4MB(EDO).... $05.00 . DiamondStealth Viper V330 with 4MB (AGP)......... $215.00 Diamond Monete/4MB (OEM)... $215.00 Diamond Viper-Fiie 1000Pro(RET) $255.00 S3Tri o641MBPCI1-2MB .....$39. 00 S3 Verge 2-4MB............. $ 45.00 ... Metrox Milennium04M/8MB(OEM) . $215/315 „'; x. • o ZIP Drive100MBint. (IDE)....... $12$.0D,'-' SyquestSparQ1.6GBInt/Ext ... $200.00:-", Seaget e3.2GB Intw/Tope/Ext..$239t200 HPColoradoT30001.6GBInt w/(ope..$255.00 LS-120 FolppyDrive............ $145.00 i

TNDBNHILL STDNE MABKNABI STORE

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Monitors NOT Included

•

Intelligent Personal Computers

•

Intelligent Personal Computers

•

Intelligent Personal Computers

intelligent Personal Computers

•

Intelligent Persvftai Computers

•

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Intel "Pengum" II prot»ssor 266 MHa

1229 •

Intel"F'engunIR g pyecxfssor

Intel "Pentlum" II processor 333 MIIa

1479

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1829

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IntelRPentlumspgecesser with

MWOPtechnology 23$ NIta

1149 •

•

Indudes 14" SVGA monitor .

•

T he I P C

(unless otherwise stated)

Toll free technical

support across Canada

•

w •

o.~$1119

only

$849

Both systems (Option A and Option B) include: 512k Cache®2 MB videoe3.0 GB Hard Driveo3D Sound • Zoitrix speakers oKeyboardoMouse 8 PadoMicrosoft Windows 95 8 MS Plus!

And THEN .... add the se OptlOtl$5! Intel" Pentlunss II processor upgrade from 266 to 300 MHz . $239 from 266 to 333 MHz .......................................$439 Pontlum processor with MM)Pkechnology

..... $49

from 200 to 233 MHz .

Memory upgrade from 32 MB SD to 64 MB SD RAM ...... from 32 MB SD to 128 MB SD RAM .... from 16 MB to 32 MB RAM .................. from 16 MB to 64 MB RAM ..................

....... $69 ..... $249 ....... $25 ....... $78

Include a Fax glodem card add a 33.6k VSP modem ............... add a 56k MAX modem .................

Upgrade The Mouse upgrade to a PS/2 2+utton mouse ... upgrade to a genuine Microsoft ........ upgrade to Microsoft Intellimouse .....

PERSNAl

•

. R OPTION B: an Intel Pentium processor with MM)Ptechnology 200 MHz based system with 18 MB RAM •

(Select Series ONLY)

Full three year warranty on parts and labour

8•

Includes 15" SVGA monitor

Choeso OPTION A: an Intel Pentium II processor 266 MHz based system with 32 MB SD RAM

A dvantag e Program 30 Day Money Back Guranntee!

•

Include a CD ROM Drive add a 24X CD ROM . add a 32X CD ROM . add a PD Drive . add e Zip Drive.

Nard Drive upgrade frofn 3.0 to 4.3 GB .. from 3.0 to 5.2 GB . from 3.0 to 6.4 GB,...........

...... $77 $99 .... $159 $129

Keyhoard upgrade upgrade to Microsoft Ergonomic ... Acid a Network card

add an NE2000 PCI card .......... add an Intel 10/100 PCI card .... add a 3com ISA card ................

...... $99 ...... $1 39 Add a Colour SVGA Nonltor

Video Card upgrade from 2 MB PCI to4 MB S3 Virge 3D ................. $19 from 2 MB PCI to4 MBTridentAGP .........;....... $39 from 2 MB PCI to 4 MB ATI Rage II SGI ........... $79 from 2 MB PCI to 4 MB MatroxAGP ............... $119 from 2 MB PCI to@ MBATI AGP ..................... $229

...... $15 Sound Card upgrade ...... $25 from 3D to SB 16 wl 35 watt speakers .............. $49 ...... $45 from 3D to SB 64 wl 120 watt speakers .......... $119

........ $29 ........ $89 ...... $1 19

14' 15' 17"

..... $179 ..... $239 ..... $399

Add a Printer Canon Colour Inkjet . Canon 4300 Colour Inkjet ...... Brother laser HP 670c Colour Jet

. $199 ..... $239 ..... $399 $275

S et up and Installation charges extr a e

•

The Inlet Inside Logo and Psnlium are registered trademarks and MMX ls s Irademark of Intel Corporation. The IPC Laos ie a trademortt of 3P Micmeomputws. Prices prloss snd ocnsguratlone ere subieer to change wahaut neuce. Assuless are cash discounted. Tsre rnlesl supaort for salbvar» end oaarallno system is for a ~ o fsa < . Toll pme tsejtnlcal va In different regions. eu part howe ms fiom I AM to T pM. Monday lo sudsy, baslem smnaerd Trine. shipping charges end asplicsble taxes aro extra. and nal tutee.full system warranty ben Iks. please mfer to the specac wananly card far more detaBs. visit www.ipc.cs for spariac information. All systems must ba ragtslered used anllneIn loIhe recetve

I P~ P - 6 9 $ 1

ggg T HE W O R K S P A C E

jUNE 1998 THE COMPUTER PAPER GREATER TORONTO EDITION www.tcp.ca

The well-outfitted home office Continued froin page46 um price and extend your window of obsolescence or buy middle of the road and save yourself some of the painfully rapid depreciation. There's always a balancing act you must do between the best price and the most advanced and powerful computer technology. But whatever PC you buy, make sure it has lots of RAM, a big monitor, a spacious hard drive and a good warranty. You can spend

www.computer-edge.corn Edge personal Computersare built in Canada by the Edge PC Team using only top quality components. CUST0/IfER SATISFACTIOlt/is our first priority! All Edge PC systems are backed by a f'ull 2 year parts and labour warranty! Extend to an industryfirst 6 yearfull coverage warranty! Jel oioe ia, tlute tl~i iwnoe: .. E dge PC S t a n d a r d TX/LX(P2) M/B w/512k cache 16MB EDORAM (PI I-32SD) 2.1 GB EIDE Hard Drive 1.44MB Floppy Drive I MB PCI Video w/MPEG 104 Win95 KB /k Mouse 24X Inl CD-ROM Drive 16 Bit Stereo Sound Card 100 Watt Amplified Speakers

. .

TX/LX(P2) M/Bw/512kcache 32 MB Fast 10ns SDRAM 3.2GB UDMA Hard Drive 1.44MB FloppyDrive ATI 3D Expression 2 MB PCI 104 Win95 KB & Mouse 24X I nt CD-ROM Drive .Soundblosler 16 PnP 20Q Watt Amplified Speakers

go<~ 14" $169 15" $249 17" $459 19" $899

PI666IMX ..................,.....$716 P200MMX...........................$747 P233MMX........ .............. $836 Pl 1-233. . $999 PII-266... ......... $1079 • $49/month PIIDOO. $1261- $55/moatb

Gek Co+obeto I,abo

. .

Edge PC Elite

E dge P C M u lt i m e d i a

goes' ggoteo

P200MitlX .................... $842 P233MMX.......................... $894

31.6intw/v S 54 56k intw/v $94 33.6 ext w/v $99 Sok extw/v $144

Pn-233.......,..... .

Windows 95 $149 OSII 2.5

Windows NT $179

200 Watt Amplified Speakers

MeAfee And Visas Del e 589

Pll-233................. .. . $1265-$55/month Pll-266.....,............. , .. $1336-$57/month PIIQOO.. $1527-$61/month Pll-333.. .. $171 8- $64/month

. $1 119- $51/month

PB-266. ....,...... $1221- $54/moatb PII-300 .................. $1371 • $58/meath Pll-333 . . $15 64 - $63/monib

months culling through the details and com-

LX M/B w/512k cache 64 MB Fast 10ns SDRAM 4.3GBUDMA Hard Drive 1.44MB Floppy Drive ATI 3D Expression 4 MB 104 Win95 KB /k Mouse 32X Inl CD-ROMDrive Soundblaster AWE 64 Value

. .

Pll-35tkietwo tnnm xssain $2061- $72/month

PI IAOOeet ao taaa asia — $2393 - $85/meath

paring every one of the scores of different features, but in the end you simply want a solid machine that will do the job you need done. Focus on your own needs. If you create huge complex financial models, you may want good floating point performance; if you are in a graphics-intensive profession, you' ll want to maximize the graphics performance of your system. If you spend as much time on the road as you do in your home office, perhaps a notebook computer is the platform for

you. Software

PACKAAO

CD Writer Plus7200 i/e 5100C Flatbed Scanner 692 ColorInkjel Printer 722 Color Inkjet Printer LaserJet6L 600dpi 6ppm

$539/$659 $379 $299 $419 $529

14" 410V' 1024x768 .28dp. 15" 510V' 1280x1024 .28dp 17" 710V' 1280x1024 .28dp 15"DXSOOT1280x1024 .25 17" DX700T 1280x1024 .25

Sound Bluster 64PCI .................. $129.83 24X CDROIItL $69.$3 32X CDROM.. $8983 2.1GB EIDK HDD . . ............ ..... $159.83 3.2 GB KIDK UDMA HD9.. .............$219.83 43 GB KI9K UDMA H99 .... ......$249.$3 33.6IntVoice/Fax Modem ..............$5483 56k IntVoice/Fax Modem .................$99.$3 14" TTX SVGA 28 Monitor ..............$1$983 15"SVGA TTX .2$ Monitor .............$259.83 17"SVGA TTX .2$ Monitor....... .$479.$3 19"SVGA TTX .26 Monitor ...............$$9983 This Spring Blowout Won't Lust Longl

Flatbed Color Scanners Astra 610P/S 4800dpi 600 Optical $1&4/$204 1220P/S96QOdpi1200 Optical $ 2 6 9/$319 1 200S 9600dpi 8 I/2x14 SCSI $ 3 79

$239 $299 $499 $¹19 $759

Mystique 220 PCI 2MB/¹lulB $ 129/$149 Millenium II PCI 4MB/SMB. $ 1 99/$289 Millenium II AGP 4MB/SMB $249/$299 Pioductiva AGP SMB $139

15"15GS 1280x1024 .27dp $414 17" OptiquestV775 1600x1280 26dp $689 17"P775 1600x1280.25dp $779 21" GSIO 1600x 1280 25dp $1459 21" PS IO1600x1280 .25dp $1599

Xpettxh 4 Mn AGP $139

v t v I II I I I

Zi9 IOOMB

ovc 326pcMeth Siss.ss

$149/$199 Blank Write Once Diss/IO pack $2.83/524.$3 Zip Mafia alsnk Rewtiteeble

Int/nxt Drive

IOOMB Disk/IOPeek

$18/$169

3 DEx 4MB HID 5 9 9

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ATtXtnntliWaa Petsite Itches ATi XtalaaWedtAOPsMSSits ei Stsnteiaba ttasMO

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s te.ss I se.ss

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The Computer Paper regularly runs articles about every facet of computer hardware and this is an excellent resource to regularly consult. However, most home offices should have

an inkjet printer (laser if you do mass mailings), a scanner (at only around $300 to $500

Printers Gene0/Cstaa

Sisoxo Stso.as

it's hard to say no) and a fax machine. Yes, you heard correctly, a fax machine.

tta uetklet SeeCXI

no lmedet4L

Siiosa Isis.al

faxes without problem, is horrible at receiving

Stemsalesoso

116s.as 5149.es

OasenStt tm iSin

Sees.ns

them. There is always a fight between your answering machine and the modem. The

Oktdsts 4% LOD Cseen 0/Ctta

SII9.as

HP uesklet 67OC HP Oeskjei 691C

1169XO

RP tseedei 49 OysenSt/kn tisl

etaenSObnmo

1449,XS

Unfortunately your modem, which sends

business world stiB demands that you have a fax number and the computer/telephony world still hasn't gotten it together when it comes to fax reception, You need to buy a standalone fax machine.

Got/ernment & Corporate PO's 8/elcome tn /iae/ier /6 r/ati//eo/ion Sad/ob/e

WTERNET " tie CampmerOd/a is mi eeaeesibk fer mnpriend axi w l/tntsphiest erma Att Lega's sa tmbmsiks ef ttaa netaete e eaa ri nit prites ae 3ssesshdtnaweed. testing istes qeetedsie sneesiesm sed tastd en fim sad bat memh'snhwxe psymeet atme miinines for neet &vtssni ie nnerve yournebr. Ail syptlesele taxesate exnx Prices sekinx ie ctaste xdthwxmuss.

planning, 3D modeling, etc., there are specialized software tools to help you. This is where you' ll need to consult industry-specific resources, such as trade journals, to find out what kind of softwareis available for your occupation.

S iie.ei

Cybaex 1Oeemiwfae Sss I

stobas

MISC

tenens beZIPEKO iwseesestZts OIOE ts iai cave |vintdi•

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Mass Storage

5 linet

Keynotes tot Ke/ last

I I I tv sl

Seeanbsar44 octo

site.ss Iiso.as silo.ss

Full Teeniux

I ss.ta

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USO 33.G ih VaaF

$319

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32X int CDROM $89

the personal information managers included with these programs. Contact management software such as Maximizer, Act, Janna or GoldMine will allow you to keep on top of your clientele. Specialized software for tracking the financial aspects of your business are available, such as Quicken Home and Business, M.Y.O.B, QuickBooks, or AccPac. And, of course if your occupation involves

expertise in project management, business

pure SD 3DFX 8239 Total 30

is TTXSVOANJ. iS' 777t SVGA isJ.

43 Ga voMA siss 5.2 Ga t/OMA Siss

Flatbed Color Seeaner 4$00dpi 10 bit 310P/5 $144/5) 59 610S $219

SVGA Monitors 4.S asmeemSate 4.5 uenk St is

3.1 GO UDMA Sktt

AcsR

We Ship CanadaWide

IIs

Diss/1 0 Peek $34,03/$299

$209 $149 $239 $199

SportsterV90/X2 56k Int VDFS Sportsler X2 56k Int VDFS Spoitsler X2 56k Ext VDFS Spoitster 33.6 Ext VDFS

OkipaSe LED Printers 4 W 600dpi class4ppm $28 9 6EX600x1200dpi 6ppm $5 99 SIOE600xl200dpi8ppm $ 7 99

'ION

GVC Sek in Va//F I it ate OVC S 0 Ea V/O/F Site.ai

money and these are good programs, Moreover, if your businessinvolves lots of complex word processing documents or requires powerful spreadsheet tools, a full office product is the way to go, even if you may have to initially pay more. Lighter and less expensive suites like Microsoft Works or ClarisWorks Office may be adequate, but

ber of clients or contacts you need more than

View Sonic' st sne it ewe vev event

If you don't currently have an office suite and you ca n g e t M i c rosoft O f f ice, C orel WordPerfect Suite or Lotus SmartSuite included with your computer, do it. You will save

3369

Lastly, you must have a backup system. There are a number of ways to go here, from an online Internet backup solution to record-

able CDs (also called CD-R), portable hard dri-

Canada's premier residential service brings yoLI a

of affordab le

Ill e I'Ae

reli a b le

BCCeSS.

.I4

.4-

iDEAL

iDEAL PLUS

Per Month

• 75Hours of Internet access per month„ • 5Mbs of Web space • 1 Email account I

• 175Hours of Internet usage per month • 10Mbs of tAIebspace • 2 Email account=-==

I I'

•

I I

I '

•

cALL 1 -888 G 0 i S TA R TQDAY!

I >

Quote reference rIumher 150

•

• •

•

)UNE 1998 THE COMPUTER PAPER GREATER TORONTO EDITION www.tcp.ca

THE W O R K S PACE

The well-outfitted home office

will accept tapes ranging from 1-7 GB uncom- which allows you to drag files to and from the

Continued froln pnge48

pressed. With the included compression software, you can store as much as 10 GB on a tape that costs around $50. The Iomega backup utility allows you to create an exact image of your hard drive on tape. If your hard drive fails, a diskette-based utility will boot your computer and restore your hard drive's contents to a new or reformatted hard drive. TCP is currently evaluating the Ditto Max Pro. One of its nicest features is a 125 MB FlashFile area at the beginning of the tape,

ves, the LS-120 SuperDisk, Zip or Jazz drives and others. These provide backup capacities ranging from around 100 MB in the case of the Zip and LS-120 devices to I GB for the Jaz and Syquest Sparq devices. The most cost effective solution for backing up an entire multi-gigabyte hard drive is a tape backup system. For example, the lomega Ditto Max Professional costs around $400, but

complicated. tape without using the backup utility. While The first thing to decide is whether you tape access will be very slow compared to hard .can use your home phone number for your d rive access, lomega claims files in t h e business. While you can conduct your busiFlashFile area can be accessed within five sec- ness sharing a home line, a second line is a onds. good idea for a number of reasons. It will alert you to the fact that an incoming call is a busiCommunications ness call; it will sound more professional One of the most difficult decisions you will when you, or y our answering machine, have to make will be understanding your answer the phone; it will allow for access to communications needs. The services are the Internet without tying up th e home many, the features disparate, and the pricing phone; and other benefits such as easier faxing. Next, selecting a n I n t e rnet s ervice

provider (ISP) for online access is necessary.

K""m~ ' K I41 ' '. +Q P

. ,

,.R.8Y'B'PBBS&~!":-'-:,",.::

All new sysreau indude the Rrllowiag components: maiaboard; SI2KCacbe, l6 MB RAM; minitowcr Case; I MB SVGA csnl; 1.44 MB Soppy; 2S/IP; 2 GB ImD; mouse WINOS Keyboard; 2 years parts snd S ywuslabour warmaty,(psndum II come with 32 SDRAM,)

IBM MX2-200 $529 IBM MX2-233 $599 intel Pentium 166MMX $589 Intel Pentium 200MMX $599 Intel Pentium 233MMX $639 '$849 Intel Pentium 11233 I ntel Pentium 11 266 $949 I ntel Pentium II 300 $11 9 9 I ntel Pentium 11 333 $1 2 9 9

You may not want Internet access, but it is hard to believe that you don't need Internet access.Before you decide not to have Web access, go online (using a friend's connected PC or one at an Internet cafe) and see what your competition has online. In today's world, knowledge of, and a presence on, the Internet is not optional!

KTX Special INTEL

PENTIUM II

266 SYSTEM

gj~+P.

'.',„g-,,~5~<;5I8.";:~:,

UPGRADE YOUR 386 aud 486 systemto ..IBM M2 PR200r IBM M2 PR233+ AMD K6-200MMX AMD K6 233MMX

Intel PentiumyS(USED) Intel PendumIOORISBD) htel Peatium l33 latel Pentium ISO htel Pentium M6

htel Pentimn 200 Intel Pcntium I 66 MMX huel Pentium 200 MMX Intel Pentium 233MblX Intel Pcntium II 233 Intel Pcatium ll 266 Intel Pcnthua II 300 Intel Pendum II333 Intel Pendum ll 3SO Intel Pentium II 400

$239 32$9 3239 3249 Sl 39 3199 3269 3269 3219

ABIT PENTIUM II BX W/AGP ASUS PBNYluM II P2I.97(A.G.P) A-TREND PBNTIUM II LX(AGP)

3269 3239

ASUS Intel Trident VX ASUS Intel Trident TX97R ASUS intel Trident TXP4 A-TREND INrELTX

SI99 31$9 SI79 SI29 399

ABrr PRNYIM B Lxd

Vx~ro

5179 $2I9

S329 32$9 3299 3349 SSS9 36IS Sg I 9 31029 CALL CALL

I MB RAM (30PIN) 4MB RAM (30-PIN) 4MB RAM (72-PIN) SMB EDO RAM (72-PIN) l6MB BDO RAM (72-PIN) 32MB RDO RAM(72-PBI) 8MB RAM P/P(72-PIN) 16MBRAM P/P(72-PIN) 32MB RAM P/PP2-PIN) 32MB SDRAM(16g-PIN)

33.3 320 3 I9 32S 33S 365 329 349 389 369

Systems include: + I

Nt s l . PII266 CBLRRON CPV

+ M o therboard; exp.to PENTIUM H 333 2.1GB Hard Disk + 1 4 " Monitor + 1 6 MB RAM; + M i aitower Case; 2 MB SVGA oatd + 1 . 44 MB floppy; + 2 8 / IP Ports; + M o use WIN95-Keyboard; 2 years parts and S years labour warranty

All upgrades iadude CPII, mainbeard

cooling Fan Rad 16 MB RAM ZIP DRIVE INY (Wmi DISK). cg6DX33(USED) 436DX24Ri(USRD)

4esDX2 SO(USED) 4&6DX4-100(USED) AMD KS PI33 IBM M2 PR200+ IBM M2 PR233+ AMD Kd-200 AMD K6-233 AMD K6-266

Intel Pcntium yS(I)RED)

Intel Pcndum100(usBD) Intel Pentium ISO intel Pendum l33 Intel Peuium 166 Intel Pentimn 200 Intel Pentimn 166MMX Intel Pentium 200MMX. Intel Pentium 233MMX Intel Peathuu II 233 Intel P«ntium II 266 Intel Pentium II 300 Intel Pentium II 333

IMB Yridcm PCI 96SOI2YV IMB ATI MACH 64 PCI 2MB Tmng RT 6000 IMB CBIRUS Logic PCI 2MB ATI 3D XPRBSSION PCI 4MB ATI 3D XPRRSSION PCI 4MB ATI XPRRT Xl.AGP2X 4MB S3 PCI 4MB Matron Mysdaue

4MB Msuux hrdlenium II 4MB DIAMOND MONSTER 3D Vista ~

Rnet e tgr Csams)

Vhleo CaptureCard

33S 34S 360 SSO 3123 3129 SI69 3149 SIS9 3239 363 390 3149 SI49 SIS9 3239 SI69 gl99 3239 $379 SS39 3749 SS99

349/369 369

Sgp

34S 379 399 SI39 SS9 SI79

3229 3229 SI69 369

2. I GB HARD DISK 2.S GB HARD DISK 3. I GB HARD DISK 3.S GB HARD DISK 4.3 GB HARD DISK 6.4 GB HARD DISK S.O GB HARD DISK 1.44 MB PIMP Y l20 MB FLOPPY

~aa ot rt )t~ritR KYX l4" Sceptre l4" KTX IS"

Sceptre IS" ACER IS" (7154R) ACRR IS" (7156C) MAG 1S" IS90

KYx 17" 1.28) / (26) ACBR ty" (.2S)i(.26) Samsung IS' S Samsung l7 Ghi MAG tyDI700 MAG l7 DX 700T ViewSonie P773

SS9 329 399 399

51S9 3229 3249 3239 3259

33.6K Pes/Modem(Zoltrh) S6K Pmr/Modem (Zoltrin w/v) 33.6 KISOKPsedModem(Jatos) 33.6 KIX Fat@modem 33.6 USR Pcs/Modem w/stone S6K USR PAXIMODBM 33.6K/SOK PCMCA PAXO4ODBM 36K RXTRRIsAL PAXIMODBM

Btbenun Adapter ISA

SS9 3149

399 3139 3109 3399 32 I9 3449

CASEj~i@~9'

$299 3139 3299

USE.r

3479/ SS49 3319 3699 3769

3669 3699

'c(et~"gcj@.tlt:8 N:.'f 18c® 8 i+s'.~Ii4j";-

SS9 3109

SS9/3109 SS9 SI39 3169 399/139 3149

$33 349

899

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out spending $1,000. You will likely connect to your ISP via a regular telephone modem, but other access options include Roger's Wave cable access or BC Tel's MultiMedia Gateway. These two high-s'peed Internet connections are quite a few steps above your modem both in speed and price. For the average home office a 56.6Kbps dialup account is the best alternative. If your occupation demands that you trav-

el extensively, you should consider signing up with a national or international ISP. Larger ISPs have local dial-in numbers in most major cities, so you will be able to check your email and go online without incurring long distance

charges. The last communication decision you need to make is whether you should have a pager or cellular phone. For people who are frequently out of their home office such a device can be essential. Paging prices are down as low as $10 a month (PagePass, a national paging company, offers a pager with

no monthly charges — you do however have to listen to a short advertisement every time you

check your messages). Cellular and digital cellular are duking it out for the mobile phone market and are pro-

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Highly mobile business people will want to seriously weigh the benefits that today's cellular and digital cellular phones offer. If you travel out 'of the country, you should see what kinds of international roaming agreements your wireless phone company has made. Both Mobility and Cantel have agreements with I.S. companies that allow you to use your analog cellular phone across the border. However, as one of TCPS writers recently discovered, his digital PCS phone would not work in New Orleans.

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Nothing to do with technology There are other issues that must be contemplated. For example, your home insurance may need to be amended to provide additional coverage for your business or to cover the increased value of business-related equip-

ment. Some policies require that you take out extra coverage for computer-related equipment above a set value.

Even if you do have excellent insurance you don't want to make it easy for thieves to

steal your stuff. There are a number of ways to try and hold on to your desktop or laptop computer. One of the best is a simple anchorContinued on page$2

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are rated at a different percentage for cost allowances, but in the case of a computer, Capital Cost Allowance is 30 percent per ing device that bolts your computer to the year. Thus your $3,000 computer will mean floor. For your portable you might want to try a tax break of $1,000 in the first year of your a product from a Vancouver, H.C. company business claim. In t h e second year this called Absolute Software. Its CompuTrace deduction will be $600, or 30 percent of the software hides on your computer and dis- $2,000 remaining value in the computer. cretely calls a monitoring centre. If a thief One of the main caveats here is that these ever hooks your machine up to a phone line, savings can only be applied to your business the company will be able to trace it and call income. You can not run a home business to the police. create a loss and then apply that loss to Another important issue is the effect of other income. Since you are putting all this time and your home business on your annual taxes. If you i n tend t o c l aim h ome business money into a modern home office you would expenses as tax deductions, be aware of the be remiss if you didn't take advantage of some rules. To claim expenses for a workplace in of the conveniences your equipment offers. your home, Revenue Canada requires that For example, almost every major financial the "workplace be your main place of institution in Canada offers personal and

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workspace only to earn your employment or business income and you use it on a regular and ongoing basis for meeting your clients, customers or patients." The methods you use to calculate these deductions could have repercussions later when you sell your home so it is important to fully understand these rules especially. if you plan to claim a portion of the interest on your home mortgage. If you meet Revenue Canada's criteria for business expenses in the home you will be able to deduct any reasonable expenditures used in the pursuit of your business. That includes your new computer. Different items

Wisdom for the rond

business banking by computer. Once you have paid your bills or reviewed your account

by computer you will never go back. Never mind the convenience, just being able to see your account history is worth the small effort of setting up the service. Another n o n - technology c h a llenge

comes whenyou need to accept packages at your home office. If you are often away from your home office, consider renting a post office box. Such services usually accept and hold packages even though they don't fit in your little mail box. Paper supplies will have to be bought as will other miscellaneous items. Remember to keep all receipts for tax

purposes. 0

ed paraphernalia) and use any computer in the room to do my work and file my stories.

Continuedfrom page 44 storing the key data for current projects in folders on my Web site, I have been able to ensure that I can get access to it from any machine that has a Web browser and an Internet connection. This is particularly useful when attending large press events and conferences, which typically have huge "press rooms" equipped with Internet-connected PCs, Web browsers and email applications. With my data waiting for me on the Web site, I can stroll into the press room unencumbered by a notebook computer (and associat-

Conclusion The main observation I would make from all my work as a "road warrior" over the past 15 years is that it is getting easier. No longer do I have to take telephones apart with a screwdriver to connect up my modem or waste time trying to get acoustic couplers to fit onto "designer" telephones. The road warrior's arsenal is getting smaller with weapons that are more reliable, easier to,use and better performing. And that's good news for this battle weary information soldier. 0

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Mu ti n ction units: Slicing and dicing their way into your workspace

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By Mo Elnualmy

home office market, manufacturers have crossbred the fax machine and the rest of nce the status symbol of the truly your PC peripherals. Dubbed the multifuncconnected, the trusty fax machine has tion centre or multifunction device (MFD), been lapped by the inexorable march this wiuiderkind boasts the ability to print, of progress. Now that email is the new yard- scan, and copy, as well as handle all your fax stick by which connectedness is measured, duties, both from the device and your comdocuments no longer have to be shared on puter's desktop. The current generation of multifunction curled sheets of shiny thermal paper. Personal computers have made it possible to move centres comes in two flavors: laser and color high-resolution information directly from inkjet. The color units are largely aimed at the one screen to another. Today's email docu- home office, where a PC can expect to be used ments both sing and dance — and they do it in for everything from faxing expense reports to making calendars from holiday snapshots, glorious Technicolor. But the darned fax machine won't go while the laser models are designed to meet away. A relic from the days when technology the office environment's need for efficiency was designed to last longer than a single soft- and reliability ware development cycle, the fax has become I tested six units, representing offerings to business what NTSC video is to home from all but one of the major manufacturers, entertainment — an outdated standard that in a price range from $600 to $1,100. At the high end of the scale were Brother's two units, just won't die because it's so widely used. But do you really have to buy one for your the laser based MFC 4550plus, and the color workspace? After all, many offices have cen- inkjet MFC 7000c. Hewlett-Packard has its tralized fax machines to take care of every- bases similarly covered with the high-end one'sfaxing needs. Moreover, the average LaserJet 3100 and t h e m i d range color home office is an exercise in essentialism. Officelet 635. Okidata's contribution was its Once you' ve invested in office furniture and midrange Okioffice 44 laser unit, and Xerox the obligatory PC, monitor, printer, scanner, supplied the WorkCenter 450c, the least modem and second phone line, there isn' t expensive model reviewed. Most manufacturers are covering both much room left in the budget, let alone the sides of the small office market with different workspace, for a clunky old fax machine. When I assembled my home office a cou- machines. Although not reviewed here, both Okidata and Xerox similarly have compleple of years ago, I chose to add a copy of WinFax Pro and a 600 dpi (dots per inch) mentary products. Canon also has two multiflatbed scanner to the PC and color inkjet function centres, but was unable to supply a printer I already owned. I'm still happy with review unit in time for this article, that setup, but there have been times when I' ve wished for a few more feet of desk space, or have wanted to make a copy of a document without having to fuss with two pieces of Since I'm a home office user who does a fair hardware and a graphics program. Apparently printer manufacturers have bit of graphics work, I was immediately drawn been thinking a long t h e s ame l i nes. to the color units. I wondered if any of these Continuedon page $6 Recognizing the growing size of the small and

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jUNE 1998 THE COMPUTER PAPER GREATERTORONTO EDITION

Nuit tfunct ton units Conti nnerl freonpage $4 machines could let me ditch my printer and scanner, and reclaim some elbow room. I found that while most of them had their strengths, the old saying "Jack of all trades, but master of none," came very much to mind.

Xerox IAfortICenter 4SQc From: Xerox Corporation Tel: 800-832-6979, http: //www.xerox.corn Estimated street price: $599 Pros: Inexpensive, good print quality, easy to use, stable drivers Cons: Only scans in grayscale. somewhat lacking in amount of bundled software.

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PagisPro has been favorably reviewed before in TCP. The software package is a little thin, with

no bundled graphics or faxing apps for Windows 95 (WinFax Lite is included for Win3.1). But this is a minor complaint, as Win95 has adequate fax capabilities, and the scanner will work with any TWAIN-compliant software. Printed graphics were crisp and well saturated at the 600 dpi maximum resolution, although a fair bit slower than the black and white draft speed of 4 p p m ( pages per minute). The print head uses individual color cartridges, giving better value for money at refill time, and the combination color print

head can be swapped for a high-performance black print head that will boost print speeds to 6 ppm. The only real drawbackto this unit is the grayscale scanner. Now that photo-albums on home pages have almost become ile rignenr, and everyone seems to know how to operate graphics-editing software, this seems like a serious oversight. But for those less interested in homemade multimedia gewgaws than in economy and overall function, the Xerox WorkCenter450c is a price/performance winner.

59999,.

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HP OfftceJet 63S From: Hewlett-Packard. Xerox's WorkCentre 450c, as the name Tel: 800-387-3867. hftp://www.hp.corn implies, is designed more for the office than Estimated street price: $699 the spare room, but being the cheapest print- Pros: Easy-to-use software, small size. er in the roundup, it is probably the most log- Cons: Poor print quality, mediocre scanning, wasteful ical choice for the 1tome worker on a tight head cleaning. budget. Interestingly, a Xerox representative recently told TCPthat the WorkCentre is the device it provides to its teleworkers who have set up offices at home. The WorkCenter450c made a good first s impression. Its compact styling took up s carcely more room t han t h e i n kjet i t replaced, The slots and trays were clearly organized, with the back part of the machine containing the printer and the front containing the scanner and a well laid-out control panel. Installation was painless. A printer control panel made changing scanner, printer or fax settings easy. The included TextBridge optical character recognition (OCR) software was lt's hard to find an office that doesn't have a functional and passably accurate, although trusty Hewlett-Packard laser printer tucked the PagisPro document centre was a different away somewhere. HP's recent success in the story. This package promises to organize scan- consumer market owes much to this hardning, faxing and printing tasks, but I never earned reputation, but if its current multifound out, After installation it h ung my function offerings are anything to go by, it .

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T HE W O R K S P A C E

INultlfunctlon units Cotltltnle'rl fmnupngc'$6

product. The bright and user-friendly interfacemakes accessto the HP 635'sfunctions an almost Mac-like experience. Control settings use categories like "text," ".photo" and "'graph-

but makes a great prep tool. The included OmniPage Limited Edition OCR is also good, producing acceptable translations with miniThe OfficeJet 635 is easily the best looking mal fuss. Not exactly sexy, but it works. machine in this review. You'd be forgiven for ic" in place of specific scanner resolutions. The true test is, of course„how the hardmistaking its compact, simple looks for a More precise controls are available, but you ware actually performs, and here is where HP straightforward inkJet. Only the telephone have to dig down a few layers to get to them. starts losing points. The 300 dpi optical resokeypad on the left-hand cowling betrays its It's worth the effort though. The inter- lution scanner produced grainy images with true nature. face'ssimp licityis deceptive, masking a pow- poor contrast. This mediocre scan quality is HP's design chops are evident in the soft- erful suite of applications. The image viewer probably sufficient for most Web-based graphware, too. Th e H P O f f iceJet Document that receives scanner input doesn't hold a ics work, but it won't pass muster on the Assistant is definitely the best thing about this candle to any of the photo-editing packages, printed page.

The OfficeJet 635 also lost points for poor printing. While text o utput was decent enough for everyday use, graphics were another story. Photo output suffered from poor saturation, and distinct horizontal banding often ruined even these shabby results. Cleaning the print head usually took care of the problem, but involved covering a sheet of paper with alarming amounts of ink, I think I used up more ink cleaning the heads than

m age s.

producing usable i

All in all, I have mixed feelings about this

unit. I'd keep an eye on HP's OfficeJet line for future consideration, but take a pass on it this time around.

Brother IN' 7000c '; :" "!

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it. This is the Vegematic of multifunction

centres. It not only scans, copies and prints in color, it also prints color video captures, doubles as a piain paper fax and can handle up to 50 minutes ofvoice and fax messages,all without the help of your PC. All this functionality comes at a price, though. This is the most expensive of the color units, although it is now less than half last November's introductory price of $2,300.

It's also the largest, gobbling up over 225 sq, cm (2.5 sq. ft.) of precious desk space. But if you have the money and the desk space, this machine will out perform any of the other

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Brother's MFC 7000FC isn't aimed at the home market„but I'd be hard pressed to find a home user who wouldn't salivate at the

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contenders. Installation was a little nerve rattling. The drivers seem to have been written with Windows 3.1 in m i nd, and the installer crashed before restarting my system. The Visioneer PaperPort software was equally misbehaving, and only some determined tweaking and fussing got all the parts working together in software. The control interface also lost some marks for its terse and ugly design. The printer and scanner drivers were

quite unstable, processor intensive, and crashed far too often, requiring frequent, though relatively harmless, reboots. What marks the MFC-7000FC lost for software it more than regained for hardware. The printer uses individual color cartridges for better economy, and even though it can only

manage 5 ppm, printouts were dean, crisp, and well saturated. There was no visible banding, and the print heads deaned themselves

automatically after long periods of inactivity. Scans were similarly impressive. Images were

THE COMPUTER PAPER GREATER TORONTO EDITION www.tcp.ca JUNE 1998

sharp and rich, despite the relatively low 300 dpi resolution. The printer's internal settings created dark color copies, with too little contrast, but excellent copies could be made if the images were scanned into software and manually tweaked before printing. Video printing produced similarly mixed results. Direct captures to paper tended to be gray and colorless, but a little tweaking went a long way. The voicemail functions worked right out of the box, and so did the internal fax storage.

T HE W O R K S PA C E

I discovered this the morning after I installed the unit, when I realized the machine had both voicemail and a fax waiting for me, even though I hadn't set either functions up. All things considered, the MFC-7000FC is a remarkably good machine, let down somewhat by poor supporting software and documentation. The kind of power users who are willing to pay $1,000 for a personal multifunction centre with this much horsepower will probably grin and bear it unti! new drivers are released. But don't take too long to decide.

When a company halves the price of a product less than six months after releasing it, they' re usually cutting their losses and moving on. So, you may want to think about snapping up one of these before they' re all gone.

graphics and multimedia design requirements of the home market, laser-based units are much more focussed on the needs of an office environment. The three units reviewed were very similar on almost all counts. They boasted the same feature set, comprised of faxing,

scanning, copying and printing, and all had similar specs. Differences lay largely in the drivers and bundled software. Results were surprising nonetheless.

Laser-based MFDs While the design of color inklet multifunction centres is largely influenced by the growing

Canon unveils two new MFDs Although Canon Canada didn't supply its latest multifunction devices in time for our review, it did send product specs for its new MultiPASS CS000 and MultiPASS L6000 convertible printers.

Get all the potftfer and perhrmance

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The C5000 combines four-color bubble jet printing with color scanning, color copying, and plain paper and PC faxing capabilites. It offers photo-quality output through its optional Photo Ink cartridge, the company says, and prints up to 5 ppm (pages per minute) in black and up to 2 ppm in color.

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Muitifunction units Continued frow pnge$9

ASUS P2L97Motherboord Intel 02440LX TX Peaaum Board Intel TritonCblpsel l28 MegabytesSDRAM 160 Pins, 32MB SDRAM 16SP. 1.44MB Floppy Drive 4.3 GlgaBytes Fuillsu Ultra DMA Hard Drive 6.4GB QuantumHard Drive, 1.44M Drive 15" Acer 56C SVGA Digital .28 l280 Momtor I sen5sonicG773 17".26 I280 MPR-II Momtor ATI SMB3D Xpett ® Work AGPVideo Card ATI 4MB 3D XPRKSSIONPCI Video Card 24X Panasonlc EIDE Internal CD-ROM Drive $2X ToshibaCDROM, SoundBlaster 64 Card SoundBlaster 16 Card & 200 Watts Spetdters Aliec Lansing ACS45Speakers d Snbwoofer 56K X2 / Flex Internal Fax Voice Modem $6)f US RoboticInternal Fax Voice Modem Deluxe Pro II MidTower Case 7Bays 250 W Deluxe Mid Tower case7 Bays w/230 Waits Eeytronic Win'95 Keyboard, MS "J" Mouse Mlisuml IPus'9$Eeyboard, 5 Btn Mouse Microsoft Windows9$ (CD dt Manual) MlcrosoR WindottPs 9$ (CD & Manual)

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Brother 4SSOplus From: Brother Industries Ltd. Tel: 800-853-6660, http: //www.brother.corn Estimated street price: $999 Pros: Good print quality, good scanning. Cons: Very processor-intensive printer drivers, buggy and old software.

Okiofflce 44 From:Okidata:800-654-3282. http: //www.okidata.corn Estimated street price: $799 Pros: Clean printing, fast speed. Cons: Poor scanning frequent paper jams. Okidata's Okioffice 44 i s -an excellent example of what a laser-based multlfunction centre should be: compact, quick, unpretentious, and good at what it does. This unit, like the others reviewed, is built around a 600 dpi laser printer. It also sports

a slightly anemic 200x400 dpi gray-scale r

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scanner, and a complete set of front-panel controls. Installation was a snap. The JetSuite software and assorted drivers installed without interfering with any of my existing settings, and proved stable with extended

use. Scanning and copying were both straightforward from within the JetSuite

package, as was faxing, both from JetSuite This machine is the MFC-7000FC's poorer and from the unit's front panel. The bun-

country cousin. While it gained in speed by

the paperfeed has a tendency to eat extra sheets, causing paper jams that can only be cleared by removing and replacing the fuser assembly. But using higher quality

printing at 600 dpi, copying, faxing and PC

dled Xerox TextBridge OCR package was being a laser-based device, it lost in almost every other category. This multifunction centhe most reliable of those reviewed. tre supports grayscale scanning at 300 dpi, My only significant complaint is that faxing.

paper stopped this'from happening, so perhaps my parsimony is the real culprit here. Printer output was impressive, producing clean text edges, and well dithered photographic prints at a fairly steady 4 ppm. Scanning, however, could have been better. Capture quality is more than ade-

Unfortunately, the MFC 4550plus suffered from the same software malaise as its sibling, only more so. Software installation was a teeth-gnashing affair. The setup program

couldn't recognize newer versions of Apple

QuickTime software and refused to run until I installed the older version included on the CD-ROM. When I then decided to install the drivers directly, the 32-bit drivers refused to quate for faxing or basic business graphics load without Windows NT (I use Windows but not much use for photographic materi- 95). I had to use 16-bit drivers instead. The MFC 4550plus failed to impress, even al. Copying directly from the Okioffice 44 with the drivers and software finally up and produced respectable photocopier quality, running. Printing caused the computer to slow however. As an all-purpose small office unit, the to a crawl, driver errors were rampant, and the OkiOffice certainly holds its own. You can' t Visioneer Paperport software was about as stause it for any sort of publishing applicable as a house of cards. I was unable to print tions, but then, you wouldn't be looking at more than three 600 dpi pages before an error a laser-based unit if you were. It does every- message would tell me the printer's memory thing you could expect from a machine in was full. This meant that I had to flush the this category — and does it more cheaply printer's memory and continue from where I Continued on page 63 than either of the others reviewed.

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THE COMPUTER PAPER GREATER TORONTO EDITION www.tcp.ca jUNE 1998

Multifunction units (.'orrtiuned from page 60 left off. According to the manual, my only recourse was to install more memory. I would have been furious if I had paid for this device. A phone call to technical support might have alleviated some of my suffering, but I shouldn't need to call support to get a product installed. Brother really needs to get its act together on the software end, This MFC 4550plus might have been an excellent product, but it was impossible to see beyond the bad software.

HP LaserJet 3100 From: Hewlett Packard (Canada) Ltd.: 800-387-3867 http: //www.hp.corn Price: $1099 esp Pros: Easy to use software and drivers. attractive styling. Cons: Quality control issues with sample, mediocre scanning, expensive

T HE W O R K $ P A C E

warranty, so aside from the disappointing scan- all-in-one station in an office, one of these comning performance and poor dithering, all the bos is certainly worth some consideration. problems could have been solved by an But with photo quality bubble jets available exchange. for around $400 and flatbed scanners for as litHowevew it's difficult to recommend this tle at $200, you could whip up one of your own unit over Okidata's Okioffice 44, for although that will easily match the horsepower of the the HP has a finer scanning resolution and Brother MFC 7000FC at only a little more than boasts better software, it costs $300 more than half the price. its competitor, and lags behind the Okioffice 44 How much is a couple of square feet of desk in. Butmy problems didn't end there. A manu- in most other department. space worth to vou anyway? L3 facturing defect caused the wire document holder, which should hang horizontally, to cant Are they worth it? Mo Einuaimy is a Montreal-basedtechnology consultant, upwards and at an angle from the front of the While none of these machines have come close writer and journalist. We can usually be found up to his unit. These two defects are obviously acciden- to convincing me that I need to ditch my old e ars in computer gear muttering "I can't believe they pay tal, and covered by warranty, but the fact that scanner, printer, and modem, if you' re building me to do this," The number for an appropriate 12-step lightning struck twice was disconcerting, and your home office from scratch, or need a remote program can besent to mo@montraai.corn. raised ugly questions about quality control. The software installation, as with the previous unit, was seamless. Like the Okioffice 44, the OfficeJet 3100 performs document management ,;";MO~ ( N B ~ na diart pulp:aud paporp afua&j whendate o toity:",QO ,'.,:p~gfj with a version of JetSuite, except the HP version ' g'iant Domtar'Ltd. has seht a strongly'worded ',,->;>= ,':',:Any Oomtar'supplier who cat Inot g'u'aran=. e~ boasted better integration with the graphics and ,, ultimitum tO hundredS, Of itS.Supphabf-adviS-~,'„tee:;by the end Of,.1998 that".their, COmputgr+ word processing applications it found on my syswI I 1 be-y'aIB'."3jiXkco~' - bj'Wd~~ tem. Their software really is the best I' ve seen, ;:In('th'ee torguarantea'theh'cotri~'i r e rI'tII.-;;,'~ Of ttfe ~alled MijIeIInium Bug,Oi~, the,fc) 1999, ShOuld be P'riyared tO kISS,&hDyttitau;~ and that goes a long way once you really start loss of, their Domtar b'usmes4,;."„.„:.-:.„-:::::,:,:; -;:1 ";:":".;,,j':. '<'r.;business,''goodbye,, aaid the':Ami'a::president„+ using a multifunction unit on a daily basis, ~P.: 'The uitlrftatum, writteii by .':M VKomtar's JegaT+ @,.Rajikond Itojnec'Hardware performance was another story. ,:.' : $4faitir haa,' «department„:, calls 'f9c,.guarantees.:fr Iam each>@ 4airy,.':uitdertatum'a(cpa'fbi"; Printouts, showed poor dithering between )'suppjier that,not oiiIyjyill,.titeir''+eputera."Q:+~~riate the problem'fromt'ita~':;ayatefrii,g shades of gray, although irrelevant for most =,of the'::fe~ able to pxovide products'and servicea,"without~ -said Milot, addirJ j-that" the"coat'. applications, this makes the LaserJet 3100 inter'ruption or delay":,before, durlrtganff after/ 'wIII:b» expenaivi.;He sai4 that O i@A): unsuitable for photographic output. Pages also "caiertdar year 2000;" but that 'their" ra'mme-anilysts evaiuiting attd repairing. suffered from faded vertical lines, possibly a in turn. can make su'dr assurances.,;-.".'. =.;.,";~@ Qclmta& iniernifezkputer codaa war/ecost-;,'j result of the cracked toner cartridge, fered from a few problems. Once again, HP's entry was stylish, promising and easy to use, but fraught with small disappointments. Some of my problems were a result of poor design and engineering, but the first two I encountered were just bad luck, While unpacking the unit I realized that the toner cartridge was cracked. It still seemed to fit together though, so I shook it up and slotted it

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:-:;%9emtaA,Iftforrrtatibti techrtoiogy;:dii'actor'P! iifg':the:&mpahy$3S::enhoui4.-„."lti96::-hat': ' MIcheI Milof said abkiit $I Mion Iitafr'PPIIers'„j; I/ear,: that"rate dfitibed:to-$45 TMs gfir it'i„ p hotocopying tasks, wasn't up t o m o r e ' : -ptfsiness is at"stake.'::.::.:-'j &::;::::::-"':"" P~'-'.=.:-:.~"-".wv'.;:::;:-jj already at458,arid Milo't':said„@.'N demanding work, suffering from too much conScanning, although adequate for faxing and

Hewlett Packard's new LaserJet 3100 may be the company's new flagship in the Small Office market. but the evaluation unit I received suf-

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trast and too little detail, despite the 300-dpi optical resolution. Like all the other laser units in this review, the Hl' is covered by a next-day replacement

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works or of parts thereof, or a work resulting from the selection or arrangement of data." he protection of databases and other The value of many databases lies in their valuable information has taken on sigc ompiled factual information, not i n t h e nificant importance in the Digital Age, arrangement or co-ordination of that infordue to the relative ease with which digital mation. The collection and selection of inforinformation may be copied, manipulated mation are often expensive and laborious and distributed. Canadian laws may not proprocesses, but the arrangement of the data vide adequate protection for databases and may be standardized and obvious, reflecting may not s t rike a n a p propriate balance no creativity or originality at all. A strict between protecting the rights and interests application of traditional copyright princiof database owners and protecting the larger ples, including the fact/expression dichotopublic interest in free and open access to my, would mean that valuable, factual inforinformation. mation contained in databases would have little if any copyright protection. Copyright law protection In order to address this difficulty, a numCopyright law is intended to promote the ber of Canadian and American courts extendcreative arts by granting authors of original ed copyright protection for fact-based compiworks time-limited, exclusive rights to almost lations, Those decisions held that "industriall commercially valuable uses of their works. ousness" or "sweat of the brow" in the creation of a fact-based compilation could'satisOriginality fy copyright's originality requirement. Some Originality is. the touchstone of copyright. i n t erest in the «ee flow of ideas and factual cases also suggested that database copyright Under traditional Canadian copyright princi-. :information. : would protect not only the selection and ples, a copyrightable work must be the origi- :' : arrangement of data, but also compiled facnal and independent creation of its author.: Co mpilations and databases : tual information obtained through substanThe Copyright Act expressly provides that D a t a bases are compilations of factual infor- : tial effort and investment. The rationale for copyright subsists in "original" works. What. :mation arranged so that they can be readily : 'those decisions was a desire to prevent unfair is original is a question of fact and a matter of: accessed and understood. Telephone books: , compe titionand protect the compiler's effort degree. Originality does not require novelty. ' and similar directories, collections of finan- : 'and investment lt is sufficient if the work is a product of its .: cial information, weather statistics, sports ' The "sweat of the brow" doctrine was author's skill, judgment and labor, rather: scores, and online research and news services: recently rejected by the Canadian Federal - :are familiar examples of databases. than merely a copy of another work. Court of Appeal ln its October l997 decision Before 1994, the Conn<finn Copyright Act ,' in Tele-Direct (Publications) hrc.v. Ainericrrn . :did not expressly provide protection for corn- =' Business h~fonnaiio» lac. Ideas and facts versus expression Copyright protects only the form of expres-;. pilations. Nevertheless, compilations were ,. sion, but not the underlying ideas and facts. c o pyright protected as literary and other Tbe Tele pirect case Under traditional copyright principles, even f o rms of works. Effective January 1994, the: The Tele-Direct case considered whether facts that are newly discovered or gathered: Copyrighi' Acl was amended to implement '. Canadian copyright law p r otects factual through considerable effort and expense are:. Canada's North Ainerican Free Trade Agreement ' information contained in telephone directonot copyright protected. This is because facts:. ob»gatio» by expressly p«»ding prot«t i « , : r i es. American Business information inc. are not the original work of any author. Like; for compilations, which are defined as "a : ( AB[) copied subscriber information from ideas, facts are in the public domain. The: ,work resulting from the selection or arrange-: Tele-Direct"s YellowPagesdirectories for use in fact/expression dichotomy protects society's m ent of literary, dramatic, musical or artistic ' Corrtimied on page 66

;:jj

';,top-level .tIOmatn pLD):;.;names,::,:g+;.. fjte secor'td mo -%as found'"::.web" to be. the Ittost,",. was: ,.,:info:.„::with:')5 percent of.'; Quebec; has announced plans to .toi-.ATILT Ca

1Il e quietly added the Small Business Computing section to The Covrpnter Prtper in December, Since then, it has grown, drawing the interest of readers and advertisers alike. The market research we' ve conducted tells us we' re on the right track, and the conversations we' ve had with our readers and advertisers have been enthusiastically supportive.

The reason is simple. Small- and medium-size enterprises represent a

significant chunk of the economy. They have been generating the most jobs according to StatsCan, and they are where more than half of the workforce works. And yet, we' ve been told, there is no technology-focused publication in Canada that specifically addressesthe needs ofsmall and medium enterprises. We' re about to change that. Beginning i n J u ly, o u r S mall B usiness Computing section w i l l evolve into Business Technology, a regular supplement to The Computer Paper. it is here that we' ll provide editorial content that we are confident businesses will value, We chose the name Business Technology rather than Business Computing. Why? Because the technology issues that

businesses now face go well beyond questions about which computer to

buy. We' re in the midst of a digital transformation. Business prosperity depends on understanding how that' s changing th e l a n dscape, closing opportunities in one place but opening them in another. Computers are heavily implicated in this transformation, but they are not its sole instruments. Business Technology will help you keep track of the change. Tire Couipnter Pnper has become a leading resource for consumers in this country. Our goal is to make Business Technology a must-read for business decision makers in Canada. We' re very excited about our new supplement, and hope you will be too. Watch for it

in July!

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jUNE 1998 THE COMPUTER PAPER GREATER TORONTO EDITION www.tcp.ca

Protecting your database

right protection." The Tele-Direct case part ies are seeking leave to appeal to t h e

Conthmed fioIn pagei5$

Supreme Court of Canada. ABI's marketing database products. Tele-

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Direct, which also publishes marketing data-

base products, sued ABI for copyright

A factual compilation may be protected by copyright if it features an original selection or arrangement of facts, but the copyright protection is limited to the particular selection or arrangement and does not extend to the facts themselves. In light of this limited protection, database owners must look elsewhere for additional protection.

infringement. The issue in dispute was narrow — was Tele-Direct's organization of b asic subscriber information (received in a disorganized state frotn local telephone companies) and the additional information TeleDirect collected (such as facsimile numbers, trademarks, and number of years in operation) copyright protected? The Federal Court of Appeal held that to be copyright protected under Canadian law a data compilation had to be an independently created, original work of "intellect and creativity" that displays a minimal degree of skill, judgment, and labor in its overall selection or arrangement. The court held that the threshold for creative originality is low and is a question of degree, but s ome compilations wil l n o t m e e t t h e requirement. The court also concluded that "industrious collection" and "sweat of the brow" are not sufficient for copyright protection. The court justified its conclusion on the basis that it was consistent with the purpose of Anglo-Canadian copyright law, which is to protect and reward original intellectual creativity. The court also noted that Canadian law r egarding compilations i s s i m i la r t o American jurisprudence, most notably the 1991 decision of the United States Supreme Court in Feist Publicationsv. Rural Telephone Service Company. The Feist court rejected a claim of copyright in a white pages telephone directory. The court held that to be copyright protected a compilation must dis-

Contract protection Contracts can protect databases by establishing a private set of rules governing the purchaser's use of the database. Typically, such contracts usually take the form of a licence agreement. Under a licence agreement the licensor retains ownership of the product and grants to the licensee a limited right to use the product subject to stipulated restrictions, such as limits on the right to copy, share or resell the data, and restrictions on the purpose and method of use of the data.

Licence agreements are commonplace regarding consumer computer software.

They typically take the form of a "shrinkwrap" agreement, whereby the purchaser accepts the terms of the licence by opening the plastic-wrapped software package. One concern regarding shrink-wrap licences is that the terms of the licence are inside the software package, and are usually not seen by the purchaser until after the software is

paid for. The validity of shrink-wrap agreements ' under American law was confirmed by the United States Federal Court in its 1996 decision in ProCD v. Zeidenberg.In that case

play originality by virtue of independent

Zeidenberg purchased a copy of ProCD's

creation and a modicum of creativity in the selection, co-ordination or arrangement of its data. The court also held that copyright protection for fact-based compilations was limited, because copyright protects only the original elements of the selection, coordination, and arrangement of the compilation, and not the compiled facts or information. The court also held that the "sweat of the brow" and "industrious collection"

Selectphone CD-ROM containing a database compiled from more than 3,000 telephone directories at a cost of more than $10 million. The CD-ROM was sold pursuant to a shrink-wrap licence that prohibited purchasers from distributing the listings and making them available to others. The box indicated that the software was s ubject to th e restrictions stated in a n enclosed licence. Zeidenberg argued that he

doctrines were contrary to the "most fun-

was not bound by the shrink-wrap licence,

damental axiom of copyright law —that no one may copyright facts or ideas." In the Tele-Direct case, the court concluded that the disputed portions of TeleDirect's Yellow Pagesconsisted of compilations "of such an obvious and commonplace character as to be unworthy of copy-

because the licence terms were inside the

box rather than printed on the outside, and he did not know or agree to the licence terms at the time he purchased the software. The U.S. Court of Appeal held that the Contirnred on page7Z

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jUNE 1998 THE COMPUTER PAPER GREATER TORONTO EDITION www.tcp.ca

SM A L L BUSINESS COMPUTING

a e-it-eas corn uter oo s but also remembered what it was like to learn how to use computers or nearly 15 years, I' ve made a for the first time. Hard on the heels of DOS for living from computer technology. This might seem modestly flmr»nies came the first edition of impressive, until I share my secret. I Mac for D»I»ITIies,written by David had help. Pogue, a modern day renaissance If personal computer technology man (professional composer, conworked properly, I'd have had to get ductor, musician, magician, columnist and Mac enthusiast). a real job. A large portion of my According to Pogue, in conversatechnology-related work over the lastdecade and a half has been tion with TCP ona recent Canadian book tour, "I' ve always tried to teaching, writing, consulting, and troubleshooting f i n icky, p o orly remember what it was like to use thought out, unfinished, buggier- computers for the first time, and "almost-there" write from the perspective of 'how than-an-ant-hill, do I do this common task, and how computer products and systems. And smug M a c s u p porters do I solve this common problem?'" Pogue and Kilcullen were largely shouldn't feel too self righteous down in their bunkers, assuming responsible for the "look and feel" of the Dmmniesbooks, which have a that I'm only t alking about the much-maligned PC. A fair amount unique blend of humor, iconic symof the wonky technology that paid bols (inspired at. least .partly by the Apple Mac's graphical user intermy rent was Mac related (if you were doing PostScript color separat- f ace), and a "task-oriented" ed film output in 1987, you'd have approach to the subject that was lots of Mac horror stories too). To only possible if done by a writer add variety to the mix, I also learned who actually used and understood more than I w a n ted t o a b out the technology he or she was writAmigas, Silicon G raphics/UNIX ing about. The D»mmiesbooks are workstations, the ol d A t ari ST, "anti-manuals." They don't contain Commodore 64...and,w ell,you get every imaginable bit of information ' about a computer product or systhe picture. I swear, though, t h ings are tem, just the most important, useful changing. Not only i s computer and commonly confusing bits. Open any D»m»Iiesbook, and technology gradually getting more idiot proof, but as more people con- within a couple of paragraphs, you tinue to buy computers for home, should be able to tell what is going school, and small business, they are on, and you may even start enjoynot as patient as the previous gener- ing yourself, Dummies books are ation of PC hobbyist-tinkerers. They usually a good read, and even if you don't laugh at every corny joke-or want their computer systems to work, and they want them to work pun or cartoon, you'd have to be now! really humorless not to at l east smile occasionally. Dummies, arise! To meet this need, there is an ever- The cream of the crop swelling wave of popular how-to Success breeds imitators. Other pubcomputer books that aim to make lishers have attempted to duplicate computing less painful and more the DIImmiesformula, with varying productive. The pioneer publisher degrees of success. According to of truly user-friendly books is IDG Pogue, some of the attempts at simBooks Worldwide, whose Dummies plification he sees in the computer line (Netscape COIr»NI»Iicator for book field can reach ludicrous levD »mmies, Microsnft W or d f o r els. "Any book titled Program in C++: D»»I»ries, etc.) of reference books set the standard for making com- i» a Day, or Write /ava in One Hour are promising immediate gratificaputer technology understandable. The Dummiesseries began when tion, but they just can't deliver." publisher John Kilcullen overheard Pogue and Kilcullen both told TCP a frustrated PC user complain that they admired the efforts to popularwhat was needed was something to ize technology by the late science explain DOS for dummies. Kilcullen fiction author Isaac Asimov, who had a flash of inspiration, and an wrote dozens of paperbacks explainindustry wa s b o rn. D O S F o r ing subjects as diverse as archaeoloD»I»mies was a wild success, not gy and organic chemistry. The because its writer assumed comput- DIm»»ies series is serving a similar er users were stupid, but because he purpose in m a king k n owledge believed people were smart enough accessible to a wide audience, on many topics. not to want to wrestle blindly with The DIIInmies line has broadthe obscurities, illogicalities, and bugginess of MS DOS. What com- ened its scope beyond the computer puter users wanted, rather, was field, with t i t les as diverse as

By Jeff Evans

theatre, Vogue has been inspired to write two excellent DI»rv»iestitles on classical music and opera, and is also completing a DI»III»iestitle on magic. However, h e h a s a l so retained both his passion and his optimism for his beloved Macintosh computer, and has recently published the fifth edition of Macs for D»mmies.(Pogue praised IDG Books for maintaining a strong Mac pubBshing presence, and predicted the turnaround of the Apple's fortunes .

has begun). One-minute hookreviews In order to pay the sincerest form of flattery to the DI»»I»iesapproach, I offer the following series of minireviews of how-to books:

Macs for Dummies, Sth Edition Author: David Pogue Publisher. IOGBooks Worldwide http: //www.dummies.corn, http: //www.idgbooks.corn Softcover 412 pages 1997 Price: $26.99

small businessperson get the most productivity out of computer technology, and avoid the most com-

mon (and expensive) pitfalls of being a do-it-yourself chief information officer (a function, which in a large business, requires highly paid, highly qualified professionals). This book isaimed at businesses ranging from a home office startup to a full fledged office with several networked PCs — if you already know the basics, you can simply skip the introductory parts and go right to the more technical sections. In a step-by-step approach, SITIIIII

B»sirtess CompIIting far Dummies

other I» a WeekeIIdbooks is that the reader is willing to devote an intensive weekend's worth of time to simply sitting down and learning to do a serious computer-related task. The book is organized into tutorials that are intended to be performed within a certain period of time. For example, on Friday evening you get started, learn the basics of Web browsers, terminology, the concepts behind a Web page and the hypertext markup language (HTML), and how to edit HTML

online or offline. On Saturday, you work through a basic HTML tutori-

al, and on Sunday you first plan,

leads the reader through the process then create your Web page. There is of making a business technology also a tutorial for creating a Web plan, buying the appropriate com- page table, publishing the page, and puter hardware, software and promoting its existence around the peripherals, organizing a computer- Web. The included CD-ROM conized bookkeeping system, and doing tains several HTML editing probusiness on the Web. The included grams, paint software, file manageCD-ROM has a trial version of ment utilities, and other useful proQuickBooks Pro (U.S. edition), and a grams. variety of useful utility programs, A lthough lacking t h e l i g ht including Mr. Burns Productivity touch and often corny humor of the Monitoring P a ckage (perhaps DumrrIies line, in i ts s ober way, named after the capitalist hero of Create Yorrr First Web Page delivers the SiITIpsoIIScartoon show). This the goods. As to whether you' ll realbook distills a couple of years of ly get your Web page finished in

well, it's possible. classes in the PC School of Hard one weekend —

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Also in this series are Create Knocks into several hours of enterFrontpage 98 Web p ages: In a taining reading. Other recommended small busi- Weekend (Dave Rasmussen and ness-oriented titles in the Dummies Richard Cravens, ISBN: 0-7615= series include Sm all B I I siIIess 1348-5), an extremely usable introMicrosoft Office 97 for DI»rIInies (by duction to and tutorial on the popDave Johnson and Todd Stauffer, ular Microsoft Web authoring proISBN: 0-7645-0290-5) and Small gram, and Increase Yo»r Web Traffic: Business Internet for D»mmies (by I» a Weekend(William R. Staneck, Greg Holden, ISBN: 0-7645-0288-3). I SBN: 0-7615-1194-6), which I found to be an excellent, ingenious and highly useful bag of tricks and strategies for building Web presence CreateYour First Web Page:

In a Weekend The latest edition of the classic Mac handbook is aimed at Mac newbies, or Mac users upgrading to a new computer or to a new version of the Mac OS.Mnc for DIII»Inies contains a wealth of useful tips on basic operation of the Mac, connecting the Mac to printers and other devices, basic use of many of the most common Mac software titles, and getting onto

Author: Steven E.Callihan Publisher: Prima Publishing http:iiwww.prlmapublls hing.cpm ISBN: 0-7615-0692-6 Softcover 414 pages plus CD-ROM $34.95

quickly and cheaply. Access 97 Fast Ir Easy Author: Patrice-Anne Rutledge Publisher: Prima Publishing ISBN: 0-7615-1363-9 Softcover 379 pages $23.95

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the Inter net. The emphasis is on accomplishing the most common and useful tasks performed by the typical Mac user, and on solving the

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most common problems Mac users encounter. This book should be included with every new Mac sold.

Small Business Computing for Dvmm1es Author. Brian Underdahl Publisher: IDG BooksWorldwide ISBN: Q-7645-0287-5 Soitcover353 pages CD-ROM included $35.99

This book is aimed at kick-starting the computer user who says, "I

shouldmake aWe b page,"or"Ihave plain language, sympathetic help from books written by people who D»mmies, and Sex for Dummies. Small B I Isiness CoI»p»ting f o r tomakeaW eb pageby Thursday!" The basic conceit of this and knew what they were talking about, With his'background in music and D»Im»ies is intended to help the Debussy for Dummies,Beer for

ouris

The Prima Fast 6r Easyseries is built

around a simple and effective concept. Show the reader how to use

Continued rm page72

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Communications, which has engaged IBM to help with content management. Many media and entertainment companies are "sitting on a lot of content," Bender said, and they are "real)y trying to find innovative ways to better manage and exploit this information."' The consulting group will also be involved in information technology strategy and business transformation projects, Bender said. About 100 consultants work in IBM's telecommunications and media consulting area, which includes the new media and entertainment practice. About 20 of these are people with specific expertise in media and entertainment, Bender said, noting IBM has been making an effort to hire consultants whose backgrounds include work experience in the media and entertainment industries.

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in Alberta. Don Hogarth, a spokesman for Bell • o All Systems • • Canada, said plans for the national operation Years Pentium TX Pro Main Board PallaS O IIIC 24X CDROM Parts were in the works before 1'eius announced its 512k Pipeline Burst Cache 16 Bit Sound Card 100 I/Ihtt Spkm. ATELT Canada bid, and were prompted main32 Meg "SDRAM" Memory 10ns Tower Case w/250 Nstt P/S ly by business customers' demand for seamFast EIDE 2.1 Gig HD UDMA 2x16550 Ser, Ports/1 Enhanced LPT Port ea(33 less national services, though he acknowlI 44 Panasenic Floppy hour Nndow 95 104 Keyboard oi edged Telus' move nakes you sit up and 2 Meg 64 Bit VideoCardw/Mpeg Free o Microsoft Comp. Mouse take notice." l4» OVOID .28 Diiltel Moniter included I'he national company will be able to pro• o vide one-stop shopping for data and Internet services for customers across Canada, and one-stop shopping for those and voice serHuston Intel 440LX Main Beard Panasonlc 24x CDROM Drive vices for customers in Bell Canada's territory, 32 Meg 'SDRANI" Memory 10ns Creatfve Labs Sound Blaster 16 Hogarth said. Fujitsu ueuA4.3 Gig HD 9ms 120 Watt Mult(media Speaker System Bell acquired the fiber optic network run1.44 Panasonic Floppy 2x16550 Ser, Ports,1 Enhanced LPT ning from Toronto to the West Coast from a Microsoft detams software ATI 30 Expiassien +2m PC2TV Port, 1 Game Pert ATX Mid Tower Case w/260yaitt P/s Free • Microsoft Comp. Mouse w/Pad partnership of Fonorola Inc. and I.edcor with Y2K problems KeytronicPS2 104 Keyboard Nndows 95 Preloaded w/Disks It Manuals Industries Ltd. for $179 million. The company REDMOND, Wash. (NB) — Microsoft Corp. has said it is planning to put about $7SO million announced details of Year 2000 compliance t S» STOA .24 Digital Monitor Induded in new investment and existing assets into its tests it has carried out on its own software. new venture, which is to begin operations this The company says there are some problems fall. The name of the new organization has with some of its most popular products, not been announced yet. including versions of Windows 95, MS-DOS, e Bell officials said they are talking with the Office, Word, PowerPoint, Visual Basic and Intel TX Main Board 512k Cache 24x Pan&sonic CDR0$$Drive other members of the Stentor consortium Internet Explorer. Intel Pentium 200mmx CPU 120 watt Stereo Spks. about how thenew company can work with The information was announced as the Foeaths42ov~eeoEoa them. Bell may be looking to supply national company launched itsnew Year 2000 Web Grolier Encyclopedia Heat Sink I Fan services to smaller Stentor partners, for resale site, at hllpy/www.microsoft.corn/year2000. o o • • 9 o to their customers. It said minor problems were found in: Fox 4444$44I el lash) Wseseee tslattel SOfty 1 QQ gS oi 5$9 Contact: Bell Canada, http: //www.bell.ca Pro 2.6; Internet Explorer (32 bit) 3.0, 3.01, $41 5 3.2 Gig $235 2.5 Glg $209 3'2GS &3 $265 « $235 3.02,4.0, 4.01; MS-DOS 6.22; Office 4.x NEO E5QQ 'i5" $419 Compaq redefines business tsC line Standard; Office 95 I'rofessional and Standard; NEC E7QQ 17" $769 Compaq Canada lnc. has announced a Outlook Express (Mac) 4.0; PowerPoint 4.0; , "," Vielgfsonic G773 17" $ 6 1 9 major redesign of its entire Deskpro PC line. SQL Server 6.5 Enterprise, Small Business 1'he new Deskpro EN series of PCs, begin- Server; Visual Basic S.O, 4.0, 3.0, 2.0, 1.0; $499 ning at $1,S75, is intended to simplify enter- Visual C++ Professional, Learning Edition 5.0; • • o • • • e • • • prise management of PC inventory, and has Visual Source Safe 5.0; V i sual Studio Crehtlve/Zeltrls( ignt n 2 FnCn ' g gg f a new, simplified chassis with color-coded Enterprise 5.0; W i ndows 9 5 4 . 00.950; Fdl Cdour Camera woso ~NW~cmG levers to allow tool-free removal and replace- Windows for Workgroups 3.11; Windows NT ment of drives. Server, Standard / Enterprise 4.0; Windows NT (OEM) Let the Games Begin B lt has a 333 MHz Pentium II processor, ATI Workstation 4.0; Word 95 7.0; and Word 6.0. • • o O • e Rage Pro Turbo (AGP 2X) graphics, and Ultra In the case of Windows 95, the core i Acer 56K wlvoce & Speaker phoneV.SOeuk $99 N t si r e x pcs a~ t Acer 33.6 wlvocs & Speaker Phone ATA hard drives up to 6 GB. Networking operating system would not be affected but lavolleeo 22$ 4ree Zo)irlrr 56Kwlvoice & Speaker Phone $92 some "minor" functions, such as the file options include the Compaq 10/100 TX PCI uo(orota 56K SurfrEat wNoice(Retail) • <e Dleeroee raiooo ore USR SSKnt. I hrl wNokh IRslail) V90 $229I299 e network interface card, with Wake on LAN finder would not be able to correctly sort 4ntG I le l SO capability. I.ater in 1998, Compaq will offer files by date. new, small-chassis versions of the Deskpro EN SSSD Virge 2muPgrsdsbls 4m S 49 CItg tto gteituble series, with further enhanced manageability, Toronto bank uses speech ATI SD Express(on+2m /.4m Ssg/112 ATI 3D Expression+ PC te TV 2m /4m $10g/1 35 New urtth In t ernal which is designed to further cut total cost of recogslitiols for market info ATI TV Tuner (S)r All Expo Bsriss) $10e 62-Cts Ceeeter S.41LT ownership, according to Compaq. TORONTO (NB) — The Toronto-Dominion ATIAll-in-Vender Pr©DECI/A(ap. (eem) $265/315 ATI All-in-Vtbltder Pro 4/f(PCI/AGPr. (retail) ~,' For high end performance, the new Bank has launched Green I.ine TalkBroker, a $359/3$5 vvtoo4oieUaorlo'emI rro sever argo~ $$ oooo eo i • .o o rr Deskpro EP series will offer up to 400 MHz dial-up i n f ormation service t ha t u s es Ar<etpo A'nExPBIIOya)rk4mPC)skGP.(ellsil) 49;~ sl ag /205P%41~ Pentium ll processor with Intel 440BX chipset speech-recognition technology so callers ATI ExpertOPlay 4mPCRTV PCI/AGP(nsts)0 $225/239 ATI etpao@oe 4mr02lvrct1AGP {toml eel $115 6 2 SP F th Shed i 7 9 and 100 MHz bus, and sophisticated manage- can ask questions about stock prices, mutusaatrex Mystique 220 4m (Re(as eoa ) $115 e ability features, such as Desktop Management al fund yields, and other financial market Nlatrox Millennium II 4m (Re)ail sox) . $239 Interface (DMI } 2 . 0 , S y stem N e twork information. Diamond Viper Y330 4m PCIIAGP Iosm) $145 W eh~ m I ss ' I / l O I e EX%/AII'I Csnepus Pure 3D 6 meg (Retail Sex) $1SS/22S Management Protocol (SNMP) 2,0, and The bank has offered this information by STB Velec 128 4m eem $13$ 1 Gl eb e designs that support the Microsoft PC98 telephone and online before, said john See, • • e e chief operating officer of the Green Line design spec. Intel SE400 BX Pll Main Board $319 Acer 17" 78IE .26@I Compaq says all new Deskpro PCs come Investor Services discount brokerage unit, but e~Ite $499 -;,. - - ' $ 4 15 5 ABITBX 6 PllMain Board o100 ES $269 So ny 15 with a Year 2000 warranty. phone callers previously had to use their ABIT TX5/U(SPll Main Board Sony 17" 200ES/GS '.'-6765/895 Contact: Compaq, http: //www.compaq.corn touch-tone keypads to e/)ter stock tickers and Asus TX 97/97E w/512k P-Line Cache MMX Sony 19" 400 PS ABUBPl( P2LSTI P2L97S (w/ATX) $""" ' = N EC E500 15" 9 ".=.';,: .'.=..:6419 " I mutual-fund code numbers. Now they can Asus Pll P2L 970/ ABUB P2l 97DS (w/ATX) $ 375 / 475 IBM sets up media simply speak to the system. AsusPll P2 Bgs (w/ATX) $269 consulting practice If a caller wants to follow up a request for LAS VEGAS — IBM has established a consulting information by buying or selling an invest- vm w sonc17 G771 j~>@;,~4579 j canon ' Hewlett Packard practice that will focus on the media and ment, he or she can ask to be transferred to an VIGWSenio17 G773 ~:~)v = N19. Cancn BJ 4300 „.'...1$249 HP Desk)st 722C + $3ge: entertainment i ndustries. The c ompany agent while still on the line. By the end of this e- $525 Vie w sonic 1? GT775 ' -~'-'6769:-< Hpsgoc)ti ."„-. announced the new practice at the National year, bank officials said, the automated system HP1000CXI S SSe VIGWSORIC 17 GT790 19;~!,' 61099 Bpseh '+I.. -$829 Epsen400/600 @Sg/345 Flhtbed Scehnere ":". Vlewsonlc PT771 Association of Broadcasters conference in will let customers place buy or sell orders and Epsen 800 (Sppm).".-'6480 Acer 3106 4800dpi 6155 V I GWsenle PT775 -' "" , $909 April, where it coincidentally announced soft- review their portfolio holdings. M -' $669 Laser Prlntera p, '. ~ A c e r 8'loS SSOodpi 621S V i e wsonic pj /5 ware sales to CBS and WB'I'e)evision Network. The system which relies on one- and twoHPsL4ppms(Lodpt. $515 H 5100.soodp(,. »62optiquest v773N775, ~$~6545l635~ HP 61~ '-' seye . , Optiqueat y95 Avi Bender, managing principal for IBM's word voice commands, uses interactive voice Hp epSppmeoodpt $969 new Media and Fntertainment Consulting response (IVR) hardware and software from practice, said the company has already been Periphonics Corp. of Bohemia, N.Y., and doing a good deal of consulting business in voice-recognition technology from Nuance those industries. An example is Discovery Communications of Menlo Park, Calif.

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billion resolving the problem by the end of the century. "Government and business organizations ear 2000 (YZK) problems are giving everyone concern these days. But the are starting to wave the warning flag concernu says Mina problem is particularly acute amongst ing the year 2000 p roblem, Wallace, general manager of PeopleSoft small and medium-sized businesses that generally do not have vast information technolo- Canada Ltd. "Hut for many companies, it has gy departments to dedicate themselves to Y2K been difficult to get boardroom consensus on fixes, which is often the case inside a large the best approach to solve the problem without straining the financial and personnel Much of the debate around Year 2000 resources of the organization." Not surprisingly, PeopleSoft is offering a s olutions so far has been of the "fix o r replace" variety. Some companies are offering "third way" around the Y2K that neither relies deals that will allow you to patch up your on fixing existing code nor replacing entire existing appiications to carry you through to systems, and it is one that may prove attractive the next millennium, while others suggest to small and mid-size businesses as a result. Known as PeopleSoft Catalyst, it slightly you use the Y2K challenge as a good excuse to turns the software clock back to the days upgrade your whole system. A survey earlier this year by corporate soft- when software services were "outsourced" ware giant PeopleSoft, however, observes that and you hadsomeone elsedo then-complex many businesses may feel a little like a deer jobs like running your payroll. With Catalyst, caught in the headlights of a car — they don' t you can buy your company more time to sort know whether to stand still and hope the car out your long-term Year 2000 solution in whatever manner you see fit, and be confiswerves to miss them or to run like hell, According to the PdopleSoltYear 2000 dent that you can run a Year 2000-compliant Progress Survey,67 percent of chief executive solution in the meantime. PeopleSoft Catalyst operates as a 36officers say their company has committed additional resources to fixing the problem month lease that aims to have companies that may cause many legacy computer sys- rapidly move their financial, payroll and tems to produce flawed or unpredictable human resources applications to PeopleSoft's results after Dec. 31, 1999. But only 42 per- year 2000-compliant applications software, cent of the chief information officers polled effectively delaying long-term solutions to the Y2K problem until after the year 2000 crunch. said added resources were earmarked. To help make this possible, PeopleSoft has Additionally, while nine out of ten business leaders said they were looking into the signed a deal with MC I subsidiary SHL problem, 38 percent of those surveyed said Systemhouse to act as prime integrator, prothey had no idea when they were planning to viding the outsourced environment, applicaimplement a strategy to fix the year 2000 tion and technology installation, mainteproblem. Statistics Canada estimates that nance, upgrades and implementation services. Canadian companies will spend at least $12 SHL will work w it h Sierra Systems, the By i eof WIseetwjrlght

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THE COMPUTER PAPER GREATER TORONTO EDITION www.tcp.ca IUNE 1998

PeopleSoft says that at the end of the 36 months,

M icrosoft

W i n dows N T

Se r ve r a n d

companies can discontinue the service, acquire W orkstation operating systems 4.0, t h e the application outright "with enhanced services" (i.e., they' ll add extra goodies if you actually buy it), or take the system in-house. In this respect, it is very similar to a car lease. You get a fast way to immediately "drive" the data in your corporation to a

Microsoft Windows 95 operating system, Office 4 Standard, Office 95 Standard and Professional editions as well as Office 97 Standard and Professional. Not surprisingly, it is older Microsoft products that seem to have the most compliance

quick Year 2000 solution — and if you don' t

problems. Microsoft Word 5 for DOS, for example, requires a detailed explanation on

like the solution after three years, you can return it to the dealer and get another.

why it is not compliant, along with the rec-

The only difference is that you don't gen- ommended steps to compliance. Microsoft erally expect to run your business on the suc- has also committed to further updating these cess or failure of a leased vehicle. It is clear product guides as tested product information that PeopleSoft is banking on most compa- becomes available. nies acquiring the application outright, as it The resource centre also includes: will likely be the simplest solution for them- • A definition of compliance that provides and by that time it will very much be a known quantity,

Another solution for small business

for the simple categorization of specific

Microsoft products as compliant, compli•

ant with minor issues, or not compliant. De tails indicating how clock information

PeopleSoft is not the only company heavily promoting Year 2000 solutions to small businesses

is obtained, stored and used in Microsoft

in recent weeks. In April, Microsoft announced • the establishment of an Internet-based Year

A description of how to bring non-mmpliant Microsoft products into compliance,

2000 resource centreon the Web. The company says this site at http1/www.microsoft.comly rear2000 has substantial new material, including a product guide that it says outlines the Y2K+ompli- • ance status of specific Microsoft products. Microsoft claimed that of the products tested, the vast majority were compliant or

Depending on the status, Microsoft says this may include linked patches, identified service packs or new versions to consider. Components for a solution, including Microsoft technologies and the human resources of Microsoft Certified Solution Providers and other strategic partners. Q

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t began service in January of 1996 with 12 employees and a presence in four citiesV ancouver, C a lgary, T o r ont o an d Montreal — but now has local points of presence in 36 cities and employs about 130. TCP writer, Ross MacDonald recently had the opportunity to ask Mike Kologinski, vicepresident of sales and marketing, about Netcom Canada's remarkably rapid growth and what people should look for in the years to come:

sized business. What are you doing to attract those types of operations to your company speci fically? MK: We' ve recently launched a service guarantee for business customers and we' re the first Internet provider in Canada to be able do that. What it means is that our business Internet services will be available a minimum of 99,5 percent of the time. Should service levels fall below that, the customer is entitled to a credit of 25 percent of their monthly fee.

The Co>nputer Paper: Netcom has become a >ual'or prese>rce in the ISP >narket in a relatively short ti>ne. What do you see is your market position in Canaria right now? Mike Kologinski; We' re essentially a national Internet provider across Canada with a primary focus on serving individuals as well as small- to mid-sized business markets. We' re one of the largest Internet providers in Canada and we function as part of a larger o rganization c a l led N e t co m On - l i n e Communications, one of the largest Internet service providers in the world operating out of San Jose, Calif. Netcom only reports worldwide customer numbers, but I think the last reported statistics indicated about 550,000 customers throughout the U.S., Canada and the U.K.

TCP: What about a similar gr>arantee for i>rdividuals? MK. For individual consumers we haven't yet been able to roll out a guarantee program but we are looking at that as well. In the case of the individual, one of the most critical things is no busy signals — that's what we hear from our customers more than anything else. So what we have done is implement a program in which we actually have a way of carefully monitoring the busy signals of our network. Our engineers have put together a program that makes 150,000 test calls every month to every one of our access points across the country and we' re just continually calling in to everyone to see if we get connected or a busy signal. We then look at the resulting statistics and continue to build the network so that customers will get on, first time, 95 percent of the time during peak periods... which is the evening,

TCP: Most consunrers seen to approach ISPsas all be>rg very similar in terms of simply providing a >ueaus of l>ooking up to the hrtenret. Does TCP: ls that something you would say separates Netcom do any n>ore than that? MK: Our p ortfolio o f s ervices includes Netcomfrom otherISPs? Internet access, Internet domain name ser- MK: That's what we have really focused on in a high qualivices, email and Web posting services. We also trying to establish ourselves as — ty, very reliable Internet service provider. offer other capabilities to our customers through what we call a network of value- That's the position we' ve been establishing in the marketplace. We' ve done it through a lot added partners; designing a Web site, for of investment in our network infrastructure example. Although we don't provide that ser'and buying the best quality server and vice directly we would refer anyone looking for such a service to one of our value-added modem equipment possible and we' ve built a lot of duplication into the network. partners.

For example, we have four DS-3 facilities

TCP: You u>e>tioned focusing on su>all- lo >uid-

connecting the Netcom Canada network to

THE COMPUTERPAPER GREATERTORONTO EDITION

the rest of the Internet, which is a very high capacity circuit. So, four of those means a very high capacity but it also means a lot of redundancy in the system. Should one go down, there are other routes into the Internet that automatically kick in. The chances of a customer seeing an actual outage is really minimized. TCP: Are your custoiners, and potential customers, aware of the reliability you' re proposing with this system? MK: We' ve had very rapid growth largely, I think, because our service is well priced in the marketplace and easy to buy from us — we have good distribution in the marketplaceand it'd a very high quality service. That' s given us excellent word of mouth, We have a pretty good reputation and; on the Internet, that's been a key way of attracting customers. People ask others who they use for their Internet service and we' ve gotten very good referrals from our customers. TCP: Unlimited accessto the Internet is a prime conceniamong mnny peopleshopping around for an ISP and many ISPs advertise tliat as a draw though oistomers occasionally discover it's not literally tnie. Does Netcom Canada limit the number of hours a user can be logged on? MK: Our most popular product is a flat-rate Internet access service — $26.95 per monthand we' re careful to describe as flat rate instead of unlimited. Although it is virtually unlimited for 98 percent or 99 percent of our customers, someone who's on continuously would see their access restricted during peak periods when our network is at capacity. Basically, what happens is that, we have a system that monitors, city by city, how heavi-

www.tcp.ca JUNE 1998

SM A L L B USINESS COMPUTING

ly used our network is. As that approaches 100 XZ, which was introduced by 3Com US Robotics. But the industry has finally settled percent capacity, some customers — who are on a universal standard 56Kbps service, which the very highest usage customers — may have their access restricted temporarily until that we' ll be rolling out on our network in just a peak period subsides. So there's a prioritiza- few short weeks as soon as the final software tion of access during those peak periods but to support that is made available. We' re optimistic that will make low cost it's something that affects only one percent or higher speed access more readily available to a two percent of our customers. broader number of customers. Some people TCP: Whnt about business cwstoiners? have definitely held back wondering about MK; Businesses typically do not purchase the which type of modem to buy — what's going to flat-rate product. They' re usually on a metered be the standard — so now that uncertainty service, which never has any restrictions. It' s goes away. Modems that retail customers buy only the flat-rate service that may have lower in the very near future will all be equipped with the V-90 standard, eliminating the priority access at some point. choice of which technology to buy into. TCP: Are there auy other aspects thnt sepnrnle a TCP: What about fiiture plans for Netcoin business account from a consuiueraccomit? MK: Typically, a business wants their own Cnnada in terms of mnrket positioning? domain name,which is "mycompany.corn," MK: One of the things that we benefit from is and they want email accounts that similarly being part of the Netcom worldwide organizahave addresses like "Mike(IBMycompany.corn." tion. And Netcom in the U.S. has a very large Most of our business customers opt for that product development group that continually kind of service while most of our individual brings new services to the market and we concustomers don't bother to pay the premium tinue to both actively participate and, in some for that and are happy with a general address cases, simply benefit from their experience. A specific example is that Netcom U.S. that we make available. Businesses also usually need a different mix of services like higher recently merged with a company called ICG, speed access, more email accounts and larger which is an integrated communications comWeb sites. So the products that they pick are pany that sells local and long distance services different, but those products all operate on as well as, now, Internet access. We' re watchthe same network structure. ing closely as Netcom and ICG combine to

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roll out some long distance telephone prodTCP: Is Netcom looking at expanding the choices of services it cunently provides? MK: One of the things that's imminent is we will be converting our network to the new standard for 56Kbps service, which is called the V-90. We' ve been offering 56Kbps service for about a year now using a technology called

ucts that operate over the Internet. In fact, they' ve recently announced in the U.S. some very attractive pricing of 5.9 cents/minute for long distance over the Internet over 150 cities by the end of the year. That kind of service isn't imminent with Netcom Canada but Continued on page80

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www.tcp.ca jUNE 1998

SMALL BUSINESS COMPUTING

ma u s inesses ai ure an o w to avoi i t course, is to earn a salary, recover all your o be successful, it expenses and make a profit. is helpful for you to understand the 4. Failure to evaluate themselves realistically: The failure to make a frank reasons why o t h ers assessment of personal strengths and were not. The bad news weaknesses, needs and desires is a comis that the overall statismon mistake. You may find that your tics of smaff business business requires skills that you do not failures are very high. It possess, such as a goal setting, decisionis estimated that there making, and selling. Objective feedback I I I is a 80 per cent failure from your family, friends, relatives, and rate over a f i ve-year business associates is necessary. period from business commencement.The good news, ifyou are S. Failure to set and revise goals: Goals or objectives are not determined, or they operating from home, is that the failure rate is are ineffective because they are not mealower than that for a business started outside surable, specific, or realistic. Preparing a the home. This is because the initial and business plan is an essential part of goal ongoing risk is usually lower. In addition, setting. Failure to reassess goals can create there are home-related expenses you can serious problems. Various direct and indideduct from your business income, thereby rect factors can affect your goals and increasing the net profit. require them to be modified in order to The reasons for business failure are many. remain viable and effective. For example, The entrepreneur's personal limitations are unexpected problems could occur such as the primary reason. This includes, in order or the illness of the owner, new competition, priority, lack of personal qualifications to run overly ambitious timetables, supplier a business, lack of experience in the line of delays, increase in lending rates, or loss of business, lack of training, and unbalanced a major client. Revising goals will ensure experience. These limitations lead to the following more specific reasons: your business continues to grow despite unexpected obstacles. Reviewing the tar1. Money mismanagement: Money misgets you have met can provide an important sense of accomplishment, self-confimanagement is a common reason for busidence, and motivation to continue. ness failure. Some problems home businesses typically encounter include: insuffi- 6. Not being suited for a home-based cient funds to meet startup and operating business: A person could otherwise have expense needs,cash flow problems, too good business potential but cannot adjust to the unique features of operating a busimuch debt,not enough money to grow, ness out of the home, such as self-discicharging insufficient prices for goods or pline to establish a regular work routine, services to make a profit, inadequate or ability to separate family life and work. financial planning, poor credit and collection practices, and inadequate bookkeep- 7. Lack of commitment: Personal motivation and desire to stick with the objective, ing. Many entrepreneurs "bleed" the busiregardless of the normal ups and downs, is ness by taking more money from the business that it can afford, It is important to essential. Some people give up their commitment too easily if the goal is not save some of the earnings a buffer for attained quickly and without difficulty. unexpected business expenses or to reinvest the business. 2. Poor marketing: Many entrepreneurs Reflect on the reasons for failure described simply don't know who their prospective above and set out to do the opposite. Do a customers are. They have not done their detailed personal assessment, be honest with marketing research â&#x20AC;&#x201D; have not identified yourself, and ask others who know you well for their market, segmented it, or actively pro- their candid input on how suited you are for the moted it on an ongoing basis. You may business you are considering. Seek and obtain have a great product or service, but if the quality input from your professional advisers message does not get out, the business will and from'those people who matter most. 0 suffer accordingly. Preparing and following a realistic and attainable written mar- Douglas Gray,LL.B.isaVancouver-based expertan small business. Formerly a practicing lawyer, he isnow keting plan is necessary. 3. Mistaking a business for a hobby: a consultant, speakerandauthor of 16 bestselling Many people enjoy what they are doing, books, includingTheCompleteCanadian Small Business but never consider it more than a hobby. Guide(McGraw-Hill Ryerson) andStart and Runa The object of operating a business, of ProfitableConsulting Business (Self-Counsel Press).

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Q, SMALL BUSINESS CO MPUTINEi

unvei s s , servers By Jeff Evans il 15 was a busy day for the comput-

er industry, as the world's three largest A pr PC hardware makers simultaneously

In essence, IBM claims to be addressing the major complaint against PC technology, that it is too unreliable for "mission critical" computing. According to I BM, th e new

came out with major announcements. Over a period of a few hours, Intel Corp. officially released a gaggle of new processor chips, Compaq Corp. released its quarterly earnings figures, and IBM officially announced a broad array of new workstations, network servers, and many other products and services aimed at the networked business computing market. The Intel and IBM announcements were directly related, as most of IBM's new computer products will take advantage of the latest 350 MHz and 400 MHz Pentium II chips, to add power to its personal workstations and network servers. However, the sizzle of the hottest new chips was only a part of what made the day significant for business computer users. lntelliStation M Pro Line IBM introduced its new line of Windows NT IntelliStation M Pro "personal workstations," which can run up to two 400 MHz Pentium II processors. IBM claims the new IntelliStations

Senrer-to-Web solutions In addition to more reliable hardware and bett er m anagement s o ftware, I B M a l s o announced complete solution sets for allowing medium-sized businesses to operate on the World Wide Web as well as on internal networks. Among the options available from 'IBM s olution p r o viders a r e new Nwa y s Multiprotocol routers, and the Lotus Domino Web software. According to Jose Garcia, business line manager for workgroup networks, "The question is no longer whether companies need to. integrate e-business jelectronic business] apphcations into their information systems initiatives. It's now just a matter of how fast they can do it and which vendors make the best partners. "IBM is clearly one of the only companies in the world with the products, resources and expertise to deliver comprehensive, end-toend network s o lutions. W i t h t o d ay' s announcement, we' re making it easier and more cost effective for our customers to get new Web-based solutions up and running quickly, while also helping them to interconnect branch offices to critical corporate data."

Making life more manageable

are the first from the company to feature the new Intel 440 BX chipset, which supports bus operations at 100 MHz (compared to the 66 MHz speed of a conventional PCI bus), and AGP (accelerated graphics port) graphics. According to benchmark test results from IBM, this allows up to three times the effective processing speed of an older configuration based on dual 300 MHz Pentium ll chips and a 66 MHz PCI bus. This jurnp in performance will allow a new generation of "visual computing" applications to become viable on the Windows NT platform, according to IBM. Visual computing includes real-time financial, medical and scientific data visualization, interactive 3D flight training, high-end animation, video and effects, and professionallevel graphics for desktop publishing, The IntelliStations also incorporate new manageability and security features, includi ng IBM Asset ID, Alert O n L A N „ a n d LANClient Control Manager (LCCM) 2.0. IntelliStation M Pro models start at a suggested price of $5,275. Serving small- to large-scale electronic business IBM also made a major move to expand its network server offerings in the small- to medium-sized business market, with new entrylevel and mid-range Netfinity servers. These n ew servers, ranging in p r ice from t h e Netfinity 3000 model starting at $2,500, are based on the latest Intel Pentium II processors and 100 MHz bus, but also feature technology and service features based on IBM's mainframe computers.

Netfinity 5500 model offers hot-plug and hot-add PCI technology, which allows replacement of key components without powering down the server or cutting client PCs off. IBM's Light-path diagnostics dramatically reduces the time to locate and fix a h ardware problem on th e server, according to IBM. Lights mounted on the motherboard of the server identify components that are failing or have failed, allowing technicians to home in on the problem almost instantly. Asset management tools

in its "thin client" network computers (NCs), with the entry-level model 100 now priced at about $700. As well, the IBM WorkPad line, which is an IBM-branded version of the popular 3Com P alm Pilot, was upgraded to t h e n e w WorkPad PC companion,based on the new 3Com's new Palm 111. IBM only sells the WorkPad as part of c omplete corporate mobile data solutions, leaving the retail market to 3Corn. IBM also announced a new Web site to allow customers to preview and order IBM PC products over the Internet. The new Personal Sy Group (PSG) site allows Web surfers to check out IBM's offerings, but

stems

IBM alsoannounced a new, "highly managed" desktop PC, the IBM PC300PL, a specially designed computer that aims t o r educe final pricing and sales are handled by authorized IBM dealers, (According to Turgeon, more than 90 percent of IBM sales go through IBM business partners — IBM directly sells to a relative handful of very large business accounts). IBM also showed an u ncharacteristic

scrappiness when dealing with its new major

the Total Cost of Ownership (TCO) of a networked business PC. The PC300PL, which is available with an Intel Pentium ll processor running at speeds between 266 MHz and 400 MHz, automates many of the networking management functions that formerly had to be performed by technical staff. According to Andre Turgeon, general manager of IBM's Personal Systems Group in Canada, "The PC300PL provides customers with IBM's industry-leading systems management technology, enabling them to maximize their investment while minimizing their costs. Customers can spend less time managing their networks and their assets and more time focusing on their business."

such as the Netfinity Manager allows a network administrator to remotely monitor hardware and software across the network, allowing preventive maintenance of failing components, automatic installation and updating of software, licensing compliance and reporting, and reconfiguring of PC BIOS.

market, with two new models, starting at a suggested list price of $1,116 for the G94 model. IBM also announced a price reduction

Other products IBM also announced a hot new ultralight ThinkPad 600 multimedia notebook, a lavish-

competitor in the business computing market, Compaq. IBM developed an advertisement pointing out that one of Compaq's equivalent server offerings "cost $4,000 (US) more unless you want the full service contract, in which case Compaq costs $19,000 more — and it's ugly." IBM is reconsidering whether it should run that particular @, but the company's direction is clear. Now that its long flirtation with OS/2 is over, IBM is seriously promoting e-business networking solutions on

the platforms that the market wants. These include servers and workstations based on Intel chips and the NT operating system, combined with IBM's mainframe technology to give the company a price/performance

edge. To go back toCompaq, that company posted lukewarm quarterly profits, but w hat should b e o f m o r e c o ncern t o Compaq shareholders is that IBM is finally fiexing its muscles to fight all out for the lead in the networked business market. For the business computing market, the picture is positive, in that there are two giant PC companies gearing up to compete to offer ever better, ever cheaper computer net-

ly featured desktop replacement model with a working technology to an expanding globtravel weight of under 2.25 kg (5 lb.) and a removable CD-ROM drive that brings the total weight to 2.5 kg (5.5 lb.). Depending on the configuration, it ranges in price from around $4,500 to $6,500. IBM has moved into the 19-inch monitor

al market. 0 Contact: IBM, Tel; 800-IBM-CALL http: //www.ibtn.corn/pc/ca/Intellistation http:/hNww.pc.ibm.corn/ca/globj/buy,htm Email: askibm@ca.ibm.corn

lUNE 1998 THE COMPUTER PAPER GREATER TORONTO EDITION www.tcp.ca

THE WORKSPACE

r onomics: e n a t ura awso w o r

o e in t By Geof Wheelwright

rgonomic scan bea pain in the neck— or and associated office equipment on the health the back, hands, fingers, wrists and eyes. of those who use them. According to IBM, which features a vast It deals with the impact of computers

amount of ergonomic research, advice, tips and general explanations at it s Healthy Computing Web site (http: //www.pc.ibm.corn/

us/healthycolnputing/), ergonomics only began as a topic of study in the 1950s. The word is actually derived from the Greek words ergo» (meaning work), and»o{aos(the natural laws of) and thus ergonomic specialists are typically scientists and engineers interested in t he r elationship b etween p eople a n d machines. I

In general terms, IBM suggests ergonomic

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devices are. Although they each use a standard

key set layout, they don't use the same standard layout. Thus it is not uncommon for people who switch between pushbutton telephones and cakulators all day to get a little

confused. This is a slow-teche example of how ergonomics can aid or hinder the way we perform in our jobs. IBM offers an even more

dangerous cautionary tale that relates to the design of the tipping mechanism of dump trucks. In one instance a major manufacturer had the brake lever in the same position that another manufacturer had the tip mechanism

THE COMPUTER PAPER GREATER TORONTO EDITION www.tcp.ca IUNE 1998

THE WORKSPACE g

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lever. Not surprisingly, an acddent occurred extended straight, not bent up o r d own the top of the screen is slightly below eye level when a man driving a brand of truck he was u ncomfortably. And i f y o u d o u s e a for comfortable viewing. unfamiliar with activated the tipping mecha- wrist/palm rest, it should not be used while IBM also advises computer users to posinism while checking the brake position. In actually typing, but in between periods of key- tion themse! ves and their display to achieve doing so, he tipped the load and caused the ing. and maintain a comfortable viewing distruck to overturn. IBM, which has more experience with key- tance, usually about 50-60 cm (20-24 in.)When it comes to using computers, boards than most PC companies (as it had its approximately arm's length with your finwhich are perhaps the most complex devices originals in the typewriter industry), suggests gers extended. Keep your head in a comany of us will ever be asked to use in the that your hands should "glide over the keys". fortable but upright position. Set the conworkplace, the ergonomic design challenges Hands remaining in a f ixed position can trast and brightness of the screen at a comare even greater. According to IBM's research, apparently cause fingers to over-reach for the fortable level. As the light i n t h e r oom a properly designed computer work area can keys. Using a light touch for keying — and changes, adjust the contrast and brightness, make a major d ifference to "an employee's keeping your hands and fingers relaxed — is if necessary. In addition, make sure you comfort, job satisfaction, motivation, and also supposed to reduce potential health risks. keep your screen dean, use an anti-glare filsense of well-being and accomplishment." It You also need to put the mouse close to the ter where appropr'iate and, if yo u n eed suggests that p r oductivity an d q u a lity keyboard so you can use it without stretching glasses, make sure that you wear them when you are using your PC. It i s also improvements will often result and usually or leaning over to one side. justify any extra costs of achieving improved The other major bit of advice that IBM has worthwhile to get your eyes examined peridesign, as well as a reduction in absenteeism to offer lies in configuration of your comput- odically. er's display. It suggests you start by making and accidents. These are just a few of the ergonomic tips Now a lot of this stuff just seems like com- sure you position the screen to minimize glare you' ll find on the Web. For a more exhaustive list of Web-based mon sense, but it is amazing to think how and reflections from overhead lights, windows oftengood sense becomes uncommon when and other sources. It also may be helpful to resources, visit the office ergonomics site it comes to thinking about the way you work put an anti-glare filter on the front of the (http:/lwww.geocitiee.corn/CapeCanaveral/1129/) to avoid reflec- for more information about this fascinating and the way in which you organize your work screen when it is i mpossible environment. Many of us simply just do our tions or adjust lighting. Adjust the display so subject. 0 jobs and, if we do think about changing our work environment, it is often in the context /ICC hfAXSystem 825 DensionSt. Unit ¹ 4, Markham s+ ih ave. of leaving or jobs — rather than making them Tel: (905)94&-9440/944 i more enjoyable. Denison St. Fax: (905)946-1 09$ Common sense or not, it i s p robably Email: accmax®idirect.corn Mon - Fri 9:30am - 6:oopm g worth repeating IBM's work area recommeniI 'jb sat 1 0 :3oam - 4:3opm dations as it seems certain that the company (Dealers Pele//mc) Steeles Ave. E. has spent more money developing them than most of us will make in many years oF workCom uter and Office Automation Centres ing in an unhealthy computing environment. FaxlEmal@yourcustom coneg. • I The company suggests that you make sure Ws'll build ii for you .................. that you: - A$US TXP4. Intel chip set, et2k 2 yaars limited waeanty cn ' af hie, AMD prix cpu I Gltiablte Intel TX+ CPU • Have sufficient desk area which allows you for systems with ...... -$2 IIIBSDRAM RAMQ16 I BuBtlnBDE,IO to position your keyboard, mouse, display, - 2.1 GB ultra 0MA Hard Drive 1 g020 An a D Rage II wl 2MB, MpEG I 84 bit PCI Vldao document holder and other items (such as I shndad InstaIlallon - 24x GD-RQMlsBlaster 16 / spk'r a telephone) in the way that works best for 3aeFsxMoem.w IIIL2I AI K(j3I 8I jN.3I

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• Organize your desk to reflect the way you use work materials and equipment. Place the things that you use most regularly, such as a mouse or telephone, within the easiest reach, • Vary your tasks and take periodic breaks. 'I'his helps to reduce the possibility of discomfort or fatigue. IBM also suggests you get the right chair to avoid back ache and other related ills. Since avoiding pain is a key goal for many of us, it shouldn't be hard to follow the advice to select a chair that is adjustable and provides good back support. You should adjust your chair so your thighs are horizontal and there is support for your lower back. If your chair has insufficient adjustment, lower back support may be improved with a cushion. f: or best posture, you also need to have your feet rest flat on the floor when you are seated and using your keyboard. If you cannot do this, your chair is probably too high and you should use a footrest. You should also change your sitting position occasionally during the work day. Sitting in a fixed position for too long can induce discomfort. One area of potential health problems for many computer users comes from the keyboard, which is often blamed for carpal tunnel syndrome — an RSI (repetitive strain injury). The extent to which your keyboard can cause you problems relates to its height, your arm position and touch. You need to position the keyboard so that

your arms are relaxed and comfortable, and your forearms are roughly horizontal. Your shoulders should also be in a relaxed position, not hunched up. Meanwhile, wrists should be

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jUNE1998 THE COMPUTER PAPERGREATERTORONTO EDITION

THE W O R K S PA CE

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machine. On first inspection, i t ma y s o un d l i k e ' j „: : someth i ng of a d o g' s omputer mak' breakfast of f e atures ers have long ,", pl ' ~ , "= '" '' . n . '; ~ , . ' ,:; , jammed i n t o a s ingle been t e l ling 4@ .: , computer pe ripheral, small businesses that :: . $ 0.~+ . -, ':: x,' ,: but from a c omputer they can be vastl y . '""-'.:.'"<~' .L,re • : ' hardWare d e Signer'S mOre praduCtiVe by ;: point of view this kind of m aking use of t h e combination a c t ually right software, hardmakes a lot of sense. ware and add-ons. If I t c :::~ : :" r:*' I .A fter aii, what is a y oo atready hare a Pc i '":..'~~'l/rg." . computer printer other a nd some basic soft- I : '';.-;;~4'-: than a device that takes ware, for exalnple, the '. fata passed to it, which it r: ,;~ " : :, addition o f a fax '.:-':'...=., '.;" 4 hen turns into printed modem, scanner and e xt an d g r a phics o n printer will give you the aper? If all the informachance to send and .: on passed to the printer is „ receive faxes with your = , .v '."' . mply bits and bytes that ~ . PC, "photocopy" docu,~~~~~ x",„'„.";, -. ll it what dots to print in m ents onto your hard . rvhich location, it matters disk (or back out to the . little whether that tnformaprinter) an d c r eate + ~ . tion colnes from a scanner reports, brochures and lots (thus allowing it to photocopy), a modem more, The fact of the matter, however, is that ( w h ich permits it to send and receive faxes) or many small businesses are financially con- a computer (where it prints documents that strained when they first get started, and the are sent to it). As you coinbine all these technologies prospectofpaying$500each foraprinterand scanner, and more for a faxmodem (assuming into a single device, it becomes quite simple one is not included with your PC) may be t o a d d other functions. Ifitcanconnecttothe more than they want to spend. Vthen you add p h one line, for example, than adding answerthe issue of setting up and learning how to use ing machine capabilities only requires modifieachofthesedevicesproperly,anotheroption cation to the on-board software and some mechanism to store messages (either on tape may be appealing. That option lies in the relatively new or in the built-in computer memory). The real issue for most of these multi-funcbreed of computer addwns known as MFDs tion devices is often one of marketing and (multifunction devices) or MFPs (multifunction printers). An MFD or MFP combines fea- positioning, rather than the technology they tures that allow it to act as a computer print- use. A classic example came be drawn from er, fax machine, photocopier, scanner, tele- onesectorofthecomputerindustryinthelast phone — and sometimes even an answering Continrled onpoge 66

By Geof Wheelwright

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jUNE 1998 THE COMPUTER PAPER GREATER TORONTO EDITION www.tcp.ca

T HE W O R K S P A C E

All-in-one

•

compared to any d edicated device that accomplishes one of the capabilities of the multi-function device. decade. AII too often they end up offering the In the United Kingdom in the mid-1980s, "lowest common denominator" functions in British electronics entrepreneur Alan Sugar o r der to meet a certain price point. Thus dedwanted to get his company — Amstrad — into icated printers offer better print quality than the home and small business computer sector. th e p rinting function of a m ulti-function And he wanted to do so by putting together a d evice, scanners do better scanning and so on. package that was simple to use, inexpensive In the c ase of something that acts, for forconsumersand yetprofitable tomanufac- e x ample, as a p r i nter, scanner and fax machine, it may mean that although the systure. His solution was to take a number of then- t ern is priced at one-third more than the cost standard computer parts, commission.some o f the average fax machine, the quality and specially designed computer software for s p eed of faxing is no different from that word-processing and bundle it all together l o wer-pricedmodel.lnaddition,thescanning with a built-in displayandadaisywheel print- a n d computer printing capabilities are typier. The real brilliance of the strategy, however, cally only comparable to the lowest-price lay in the fact that he did not sell the system scanner or computer printer. The only selling as a computer. He sold it as a typewriter p o int available in this situation would typireplacement, which just happened to be capa- cally be the convenience of having all these functions embodied in a single machine. ble of running computer software. By getting consumers to look at this parEven t h a t appeal, however, often falls ticular multi-function device, known as the d o w n if the potential buyer considers what PCW 8256, as a replacement for their old h a p pensifthemachinebreaksdown. Whileit Underwood, IBM Selectric, O l ivetti o r ma y be convenient to have a single device car-

Continued fro>n pagea4

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Remington, Sugar reached a whole sector of . rying out all your photocopying, scanning, the population that would have run a mile f a x i ngand computer printingrequirements, a from the idea of buying a computer to use in b r eakdown of this device means that you are their homes. The machine sold in their hun- n o t o nly without a photocopier, you also dreds of thousands before Sugar eventually d o n't have a scanner, fax machine, or printer. clones" oftheIBMperThe go o d n ews is that manufacturers sonal computer and eventually faded from a p pear to be hearing these messages loud and clear. Companies such as Xerox and Hewlettthe headlines. Far from being a bit of nostalgic British P ackard are upgrading the capabilities of computer industry trivia, the Amstrad exam- t h eir multi-function devices, while offering pie demonstrates just how important percep- strong enough warranties that consumers tions are to the success of devices that buyers can feel sure that they will not be stuck with cannot immediately categorize. This is why a " m u lti doesn't function" device (known as multi-function devices often fare poorly when a n MDF). 0

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jUNE 1998 THE COMPUTER PAPER GREATER TORONTO EDITION www.tcp.ca

TH E W O R K S PACE

Big firms tar et small networking solutions productivity and revenue by communicating more efficiently with employees, customers C technology has always held out the and suppliers. Intel says that these products — ranging in promise to small businesses that it will price from around $150 to $1,500 — include give them the same technology solutions three 10 Mbps Ethernet hubs, three 100 Mbps that have been typically available only to Fast Ethernet hubs, two Ethernet switches and large corporations. One of the biggest challenges on this'front something it calls "the Internet Station," an has been networking small business PCs. Until Internet connectivity device. recently, this has been an expensive, complex Of these, the most interesting is the and dubious proposition. Until the advent of Internet Station, which is designed to help the World Wide Web, widespread use of email small businesses connect multiple users to the and significant sharing of data files between Internet simultaneously. Intel says multiple users can simultaneously access valuable users, the main networking application for small businesses was simply to share printers. information and communicate with vendors That is clearly no longer the case, and and customers, using only one phone line and small businesses are now having to look long one Internet service provider {ISP) account. and hard at how they connect their PCs. As a This potentially saves a significant amount of result, computer manufacturers are moving money when compared to paying for multiple quicldy to respond to this demand with a raft phone lines and ISP accounts, The Internet Station supports both stanof new products that make it easier to get networked, managethe network, and make the dard analog phone hne and digital ISDN connectivity, meaning that you can share Internet most of the connectivity. access whether you have basic phone line access or ISDN. Intel courts small business Intel says this Internet Station allows Leading chip maker Intel, for example, moved heavily into this sector in january with the office users to send and receive email messages announcement of its new Intel InBusiness and two additionai analog PC Card modems family of networking products. Intel says can be used for accessing bulletin boards, faxthese products are designed to help small busi- ing from desktop computers or accessing comnesses with two to 50 users "interconnect mercial online databases. Perhaps more important are Intel's new their PCs and gain Internet access simply and "Plus" versions of the Intel InBusiness 8-Port affordably." Intel claims these products help small Fast Hub and 8-Port Switch, which allow for businesses share resources, and even increase quick creation of networks. Intel offers these Iy Ceof Wheelwrillht

Hub 8/TPO (at a price of $139). At the time of the April announcement„3Com also unveiled plans to support the V,90 56Kbps international standard on the OfficeConnect LAN modem by the second calendar quarter of this year. It says the OfficeConnect LAN modem enables small offices to more easily link their computers on a LAN, while users access the Internet with simultaneous, high-speed con3Com's OfflceConnect nections over the ISDN Basic Rate Interface Intel is not the only major PC market player (BRI) link. 3Com claims the OfficeConnect behind these new small business network LAN modem simplifies networking by intehardware products. Network hardware giant grating a four-port Ethernet hub, an Internet 3Com is also moving quickly into this sector Protocol (IP) router, two analog voice/fax to particularly meet the needs of ISDN small ports and an ISDN BRI line in one small box. business users with its OfficeConnect ISDN The 3Com modem also features an internal configuration application — known as LAN modem 10-user version. 3Com says small businesses can "simplify WebWizard — which it says will automatically all their networking needs" by equipping a 10- configure the unit fo r ISDN service and user office with a $699 OfficeConnect ISDN remains "live" during operation to alert users LAN modem and an eight-port OfficeConnect to possible problems. 3 in a variety ofspeeds and port sizes. It says, for example, small businesses working with many graphically intensive files or sophisticated database applications may be better served with 10 Mbps Ethernet switches, whereas businesses needing basic file sharing may only need the less expensive 10 Mbps Ethernet hubs.

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THE COMPUTER PAPER GREATER TORONTO EDITION www.tcp.ca )UNE 1998

THE WORKSPACE ggg

ecelve axes, even wit By Emrn Townsend

axmodems — what's not to like? They' re smaller, cheaper, and less wasteful than fax machines. Best of all, they' re supported by a host of standard programs on just about any kind of machine, making installation almost as easy as plugging in a fax machine,

back of the unit, giving callers the choice of leaving a voice message or a fax. 'I'he second makes up for the lack of a Receive Now button; if you answer the phone on the same line as the PC/FAX Store and get a carrier in your ear, you can automatically route the incoming fax to the PC/FAX Store by pressing '9 and

OU1

hanging up. Not too shabby. If you' ve already got a fax modem for your small or home office, the PC/FAX Store is worth the money. It only consumes 4 W when idle, and 6 W when receiving a fax. During the two weeks in which I used the I'C/FAX Store, I had the computer switched

•

IDE or SCSIhard drive mobile rac4 reliable, $24 IDE hard drive mobile rack, with FAN, reliable, $25

Exter nal5.25 singleunitSCSIcase,40w,csa, $75

PC/FAX Stere 40/80 From: Panasonic 5770 Ambler Dr. Mississauga, ONL4W2T3 http: //www.panasonic.corn/PCSC/PC PC/printers/pistop .html Street price: $189 (PC/FAXStore 40); $219 (PC/FAX Store 80) There's only one problem, one that has consistently plagued these wondrous devices: in order to use a faxmodem, your computer has to be on, with the fax software running. This means that you have to leave the computer running all day, even if you' re not using it. Even with power-saving motherboards, it means a certain amount of energy is being wasted. Further, if a fax comes in while you' re doing some system maintenance or sneaking in a game of Total Annihilation, you' re out of luck. If this were a television commercial, this is the point where the spokesman would brandish Panasonic's KX-FB40C — otherwise known as the PC/FAX Store 40. Briefly, the PC/FAX Store 40 is a fax buffer, a tiny grey box that sits between the phone line and the fax modem, patiently receiving and storing any incoming faxes. To get the stored faxes into your computer, all you'have to do is activate your fax software, set it to receive, and push the Send to PC button on the PC/FAX Store. That's as complicated as it gets, There are only two buttons on the unit: the aforementioned Send to PC button, and an Auto Receive On/Off button. These two buttons can also be used to set the number of rings before answering, but even if you take this step you' ll find that it takes longer to unpack the PC/FAX Store than to get it up and running. There are also two indicators on the unit: one for power, and one for memory (the KXFB40C stores about 40 faxes, while its bigger sibling, the KX-FBBOC, stores about 80). The memory indicator consists of three LEDs, which act as a gauge to estimate the number of faxes in the PC/FAX Store. Of course, the only precise measurement you' ll get is when no LEDs are lit (no faxes present) or when all three are lit (the unit is full). The nitpicker in

me would like to see some sort of numerical display, but I didn't'lose any sleep over it. Panasonic threw in two bonuses with the PC/FAX Store. First is the ability to connect an answering machine into a third jack in the

Externa5. l 25 IDEto parallelcase,40w,cso, $99 standard 200W CSApower supply. $23 AT style 200WCSA power supply, dearance, Q1 Mid Tower, 6 bays, 230w, csa, $37 SuperNIIO Tower, 7 bays, 230w, csa, fr. door, $69 Full Tower, Bbays. 250w. Ied, csa. $79 Server Tower. 300W, 10bays. doors, wheels. $209 200W /400W UPS, w. surge prated, $139/ $209 •

• •

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Emru Townsend resisted the pcm"Just the fax, ma'am" until riow. You can reprimand him at emru©cern.org.

• t

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off for about 90 hours more than usual. Even with an Advanced Power Management (APM) motherboard, this represents a noticeable energy savings. 0

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50pc1.44m hd disks.new,needsquickforrnat.$8 internal KSI-3 68pin cable, 4 conn., $37 Box of 5001.44mhd disks, new, as above, $59 KSI cable, ext., centronics, 1,5'/3'/6; $12/l9/29 Box af 5000 1.44M new virgin 65II dip disks, $700 KSI cabh, ext., centronics to scsi/2, 5; $39 -Baxof50 1.44m disks,hrmaffed,w.hbels, $15 Scsi centronics terminator, external, $9 Bax 500 virgin disks, 3.5 HD, nonformalled, $79 6'/IO'/20'/N' Printer cabh, $4/7/IM9 50 Ihppy disks hbels, white, $1.50 Keyboard Ps2/AT. adoptors. $4 COR disc, std 74min, 650MB. Q.99 Keyboard 6'/10'extension cable, (mm, mfl $5/7 CHESSMAS1ER5000 onCO .greatchess game,$9. Mouse pad, assorted cohurs. $2 mouse adaptars, P5/2 to serial, $5 Power bar, surge prated AND breaker, $7 MUSTEK 24bit, Ihtbed, B.Wll", parallel port, $129 Printer cable, heavy duty bidirectionol, 6' $10 Serial cable 6'/l5'/2(y/5(y shielded, $7/13/16/33 VGA 6'/l(y extension cable, (mm, m8, $6/8 PQ Oak 64bit SVGAaccehrator. $23 UlHIUMhng life battery, 3.6v, w. cable, $4 PQ All 3D Mach64, 2inb. RAGBI, $72 RING-IOe BOX $49 PCI All 3OMach64, 4mb, RAGEII, $95 SPUTS your one phone line up to 3 hcations PCI S3 virge 30, 4mb, svga accelerator, $69 each hcation will have a dilferent phone number perfect for small o%ce. Bell ring-id service required

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In the 1950s, cartoons from MGM and e idea of home automation has an Warner Bros. spoofed the idea of push-button extensive history in modem popular houses and the salesmen who hawked them. culture. Most people automatically (Remember Daffy Duck warning Elmer Fudd think of The/etsons, but its history goes deep- not to "push the wed button"7) Of course, they were also making fun of the automated er than this single cartoon. houses being touted in magazines and teievision at the time, promising everything from automatically prepared meals to robot servants. The goal was to provide the nuclear family with more of that all-important leisure time (and, presumably, to work on being ever more wholesome). The idea still has some allure: witness the collective oohs and aahs over Bill Gates' tiberhome, with its automatic follow-me-around lighting and customizable artwork. While awe-inspiring, the truth of the matter is that anyone with a computer can automate their home.

Home Director Starter Klt From: IBM CanadaLld. 3600 Steeies Ave. E., Markham, OML3R9Z7 Tel: 600-526-4968 hltp://www.can.ibm.corn/pcco/ibmhome/homedirector/ For. Windows 3.1/95 Street price: $119

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without any rewiring. The premise has remained fundamentally the same for 20 years: the user creates a set of commands — a routine — using supplied software, and downloads it to the computer inter-

et. Other plug-in controller modules, each identified by a house code (A-P) and a unit code (1-16), can be sprinkied around the house, connected to various devices. The interface module can then control any of the controller modules by transmitting radio frequency signals through the house's existing wiring. I'm being deliberately vague here, because what you do with these modules depends almost entirely on your imagination and your budget. The various controller modules are fairly inexpensive (under $25), and can control incandescent lamps, ceiling and wallmounted lights, home electronic systems, and even air conditioners. With these basic X-10 components, lights The simisltetty of X-10 It all started in 1978, when a company named can be programmed to switch on or off at cerX-10 started releasing products based on a tain times; the coffeemaker can be proprotocol of their devising (also referred to as grammed to start brewing shortly after you X-10). The idea was, and remains, simple. wake up; or you can simply have control over Using plug-in modules, the prospective home your lights and appliances from anywhere in automator gains remote control of his or her the house. For true propeller heads who settle (although the majority of home automation for nothing less than total control, third-party fanatics seem to be male) electrical devices companies also supply motion detectors,

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IBM Home Director offers a taste of home automation

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voice activation units, and other gadgets that work with X-10 devices. X-10 sells its hardware and software packages under the ActiveHome moniker, but other companies such as RCA, Automated living, and IBM have gotten into the game as well. In particular, IBM's Home Director has been the most visible outside of h o me automation-specific publications. IBM does X-10 The Home Director Starter Kit couldn't be more aptly named. The box contains a PC connection module, two controller modules (a lamp module and a remote module), and a remote control. This is just enough to control two devices, and (not incidentally) whet your desire to buy more modules. After 'unpacking the components, I had to make a quick jaunt to the store for batteries for the PC connection module and the remote control. Six AAA batteries later, I plugged the PC connection module into the wall socket under my desk (fortunately, its pass-through accepts power bars) and connected it to one of the computer's serial ports. While the software installed on the PC, I busied myself with the two controller modules. The lamp module (set to Al, or House Code A, Unit Code 1) went into the wall socket next to the bed, and I plugged my reading lamp into it and turned it on. I set the remote module to A9 and similarly installed it in the living room. After running the Home Director software, I was greeted by a control panel for module Al, and then spent the next five minutes playing with the bed lamp from the PC, turning it on and off and dimming it. (Similar playing with A9 revealed that the remote module makes an annoying clicking noise when it receives a command. It has since been relegated to the coffeemaker.) The next step, of course, was to try the automation features; I decided to create a routine for my bedtime reading. Every night before a work day, I read for about an hour before going to sleep. Unfortunately, I often get engrossed in my reading and end up staying up too late (years ago, I read until dawn); on other occasions, I fall asleep while reading and leave the light on all night. Using the Home Director software, it was fairly easy to create a routine whereby every night between Sunday and Thursday, my lamp would switch on at around 11:00p.m., and at midnight dim to SO percent brightness for two minutesenough time for me to finish my paragraph and put the book away before the lamp switches off. After a few false starts(inen cwlpn: I didn't read the manual fully), everything was up and running. Now that I' ve cut my routine-programming teeth, the next job is to have the coffeemaker start up automatically every weekday morning. Depending on your needs, you can program events in relation to local dusk or dawn times, or set events for approximate times. (The latter is designed for making houses look lived in while on vacation.) There is also an

option for Home Director to keep track of the previous 24 hours' module commands, so it can build a program based on your regular usage pattern. Finally, there's the included remote control, which can control five audio/video devices — and, more pertinently, any X-10 module in the house, provided the remote module is plugged in. If you find carrying a remote around too cumbersome, IBM will happily sell you a key chain remote for $17. I do have one warning for anyone who '

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wants to try this: be sure to read up on what kind of devices can be used with certain modules; for instance, home electronics, lamps with power-saving light bulbs, and fluorescent lamps should not be plugged into a lamp module. Also, some newer audio/video equipment doesn't work with X-10 devices at all. Details on these and other issues are available on X-10's home page, at http: //www.x-

the year; being a more recent specification, it will probably make these problems nonissues. It also promises to more tightly wed PCs, televisions, and home appliances. But that's the future; X-10 works, and has a host of inexpensive add-ons so you can customize to your heart's content. You can start releasing your inner George Jetson right now. Ci

10.corn.

Emru Townsend (emru@cam.org) is a megalomaniacin-training. Today the living room, tomorrow the world!

Home Plug and Play, a new home automation standard, is slated to debut at the end of

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nt usiastic rece tion or c 1 S z entium Celeron was declared the processor of choice for "basic computing" (a category notably lacking in sizzle), and was pretty much ignored for the rest of the telecast. Computer vendors were similarly lacking in any apparent frenzied desire to rush Celeronb ased PCs t o m a rket. I BM Celeron ho hum board. A host of major computer makers, includ- By contrast, the unveiling of the Celeron was declared it was working on someing Compaq, IBM, Packard Bell/NEC, Hewlett- not nearly so telegenic or compelling. The thing with a Celeron in it, and Acer mentioned quietly that P ackard (including i t s value-priced Celeron-based PCs high-end Kayak personal might make it to market in the workstation line) and Acer, second quarter of 1998, price to immediately announced be announced. However, we note IPC is major new additions to already advertising Celeron-based computers. their product lines based 's8 One of the reported reasons for the low on the new, high-end Intel level of enthusiasm for Celeron is that this technology. In fact, prechip omits on-chip cache memory, as a cost'a k. liminary pricing estimates reduction feature. This results in performance as low as $3,000 indicated reduction for many applications, not exactly a that there may be a fairly strong selling point. Apple used to be infa".~ : .=:-;" ' m ~@.'-" r apid movement of t h e mous for selling underpowered Macs at modnew high-speed compoerate prices, while charging double and triple nents into the mainstream the price for high-end models based on the iffy of the computing market. latest and greatest CPU. Why Intel would In the teleconference copy this strategy is unclear. t hat accompanied t h e f ter an i n i t ia l m e di a b l i t z t h a t appeared to p r omote I n tel's new Celeron chip as a major new product, Intel seems to have chosen, at the time of the official launch of several new chips, to have switched its major focus to the two new powerhouses of Windows computing, the 350/400 MHz Pentium processors with the new 440BX chipset and 100 MHz mother-

launch, the emphasis was on workstationlevel graphics and simulation applications running on 400 MHz-based PCs. Much was made of benchmark scores that indicated the 400 MHz Pentium II with a 100 MHz bus was capable of processing performance up to three times faster than a 300 MHz Pentium II with a 66 MHz bus.

Intel hopes that a low-cost processor will find a healthy market in the rapidly growing under-$1,000 business and home PC market, and it may be right. But Intel will have a fair-

ly rugged marketing challenge, getting either PC makers or the general public excited about the price/performance of the Celeron.

— /eff Evans

Contact: Compaq, http: //www.compaq.corn Hewlett-Packard, http: //www.hp.corn/go/Kayak Intel, http J/www.intel.corn NED, http: //www.nec-computers.corn

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I31

A e o a r s o u t ion or t e P a m P i o t By Keith Schenglli-Roberts

eople

use their Palm Pilots for many different purposes — as a daytimer, address book,game machine and note-taker.Asa writer, I use my Pilot mostly for taking down notes and jotting down thoughts for articles (several of which have been written on the streetcar to and from work).

enables you to use a keyboard with your Palm Pilot. To work, PiloKey requires a small Newton keyboard and a Palm Pilot base station. Installation and setup is easy — it comes

PiloKey From: Contact: Landware Inc. Tel: 201-261-7944, http: //www.landware.corn/ Estimated street price: $70 (software only)

While I have mastered the craft of using Graffiti (handwriting recognition software) I am still a faster typist than I am a Graffiti writer. I often find myself using the Pilot onscreen keyboard in a n effort t o g e t more speed. But if you are trying to w rite any t h i n g lengthy, this can become frustrating. If you find yourself in a similar situation, then maybe PiloKey is for you. P iloKey i s a small (5 KB) software driver t h at

PiloKev

many disadvantages. Because the unit plugs P~aitn i at

with its own software for loading the program onto yo Q Pilot. Once loaded, attach the kttyboard adapter t hat comes with PiloKey to t he Newton keyboard, connect it to your

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Palm Pilot base station, then click on the PiloKey icon. Voila! You' re set to type. When you' ve finished using the keyboard, click on the "Soft Reset" button the PiloKey driver provides. Simple. It's worth going into some detail about the Newton keyboard, which you must get in order to use PiloKey. It is a small keyboard about 26.7x10 cm (10.5x4 in.), about Z.S cm (1 in.) shorter than a full-sized keyboard, minus its numeric keypad and cursor keys. The Newton keyboard comes with all of the keys you'd expect on a full-sized keyboard (including cursor keys), and despite i ts s i ze, it do e s n' t fe e l cramped. Unfortunately for potential PiloKey users, A pple has stopped manufacturing t h e Newton and all of its related peripherals, so Newton keyboards are getting harder and harder to find (the one I finally picked up cost $20 more than it did when I priced it a month earlier). While this arrangement is perfect for o ccasions when you don't w ant t o l u g around a full notebook computer, it has

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into the Palm Pilot base station, it is prone to jostling. In other words, it needs to be on a flat surface. For me, that rules it out for use on the streetcar, but it is still ideal for use on the pull-down tray at the back of an airplane or bus seat. (I have heard of people who wrap a rubber band around both Pilot and base station to ensure their Pilot doesn't fly out of the base station when their vehicle hits a

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bump or air turbulence.) Since it has to be plugged into the base station, it also means that you are limited to seeing the screen from the fixed angle determined by the base station, which is less than perfect in some circumstances (and leads to the question: Why doesn't 3Com make a Palm Pilot with a no-

glare screen?). The package does include some support for foreign keyboard types like French, German or Spanish, but only by using multiple key combinations. This and the lack of any sort of macro capabilities for the more advanced user point to the relative lack of any robust feature-set to the product. The price for all of this is fairly steep too: the software package will cost you about $70, and if you include the purchase price of the

keyboard (and possibly a spare base station), expect to pay over $200. Having said that though, if you want to add a keyboard to your Palm Pilot, this is the only game in town, and it provides you with the basic typing capabilities you are looking for. It is useful in situations where you do not want to lug a heavy notebook computer around. The majority of t hi s article, for example, was written during a weekend in Deloro, in the wilds of Northern Ontario, in a house with no electricity save for the batteries in my Palm Pilot. The potential audience for the type of functionality provided by PiloKey is limited, but for those people who can make the most out of it, PiloKey worthwhile. 0 Two yetustsbour 8 Onoyowpanowstntnty foroystoins Attpnces I wo cAsH discount s s ub/sot io ohttnae without notion

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10Bese T Ethernet Hub 8STP/1BNC 1out port $89 NetworkStart up kit for Novell, win 95, NT etc $70 PowerSaver UPS MPS-51OSPw/software & kit $169 PhoneRIder CyberDeskInt. 33.6k w/Software $399

Rocket Systems wlfff Pentium II Processor 400Nhz Intel PenfiflnPII Prctcessor ( intel 664408X Motherboard }

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jUNE 1998 THE COMPUTER PAPER GREATERTORONTO EDITION

s o FTWARE

By Jacques Surveyor

ublisher 98 is one of those Microsoft pro-

grams that improves with age. Some accuse Windows or O f fice Suite of becoming bloatware, and being too hard to master and use effectively. These may be valid arguments, but if you want to see a program that approaches the complex task set of desktop publishing, and makes the task very approachable and beneficial to starting users, take a good look at Publisher 98.

broader range of users. Desktop publishing demands three sets of skills: • good writing to get a message across with clarity and interest; • good design skills to layout the message with consistent style and impact; • and good computing skills to master all the details of layout and design. Heretofore, Publisher's combination t)f design templates, easy-to-use text and graphic

Publisher 98 wizards and is our recommended install. The 600 MB full install includes all the many pictures, clipart and fonts Publisher 98 provides. These are also accessible from a CDROM but with mor'e effort. Publisher 98's new Catalog Wizard is one of the reasons why this is a lot better.

Help attd the Catalog Wizard Publisher has long had the reputation of making desktop publishing accessible to a much

frames, plus instant pop-up help window-

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Publisher 98 From: Microsoft http:ttwww.microsoft.corn Price: $ Pros: Ease of use and layout, Integrated help for all tasks. Catalog Wizard for new or changed designs, styles, etc. Cons: Saved page size and time to output, modest set of import capabilities

The program hasn't gotten bigger, just better. It has a lot more support files to provide a much richer set of document templates, color schemes, textures, and backgrounds, giving the user three choices: A 2S MB minimal install loads all the functionality and wizards in Publisher 98 but not all the clip art associated with the wizards and templates. An 80 MB working install loads all the clipart, fonts and objects required by the

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or by task category. Choosing by graphic style allows a consistent look and style to be maintained among brochures, flyers and other documents produced with Publisher 98, Choosing by task category puts more emphasis on the design task. However, the Catalog Wizard is

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paneshassetthe standard forease ofuse:ease of learning. If you wanted to create a business card, all you had to do is preview business card designs from the template files and load one in. Click on a text frame to change the name and address. Customize the card with your own font style, color and/or sizing with a simple right mouse click. If a new logo was needed, you would click on the Show Index button in Publisher's status bar. Help popped up as an on-screen window pane to guide you through all the steps in the process of making up your logo, sizing and placing it exactly on the card as desired. The key to making all this easy was the pop-up Help window with its step-by-step cues for every imaginable task in Publisher. Click on the Show Help button, and side-byside help, a recipe or cue card to get a task done, was displayed. Click on Hide Help button to whisk the help card of the screen when you needed more room for editing. In sum, Publisher allowed one to get useful desktop publishing (DTP) work done without realizing your were doing DTP work. Publisher 98 retains all this and goes one step further. There is now the Catalog Wizard to help users choose a design template. The

templates are organized either by graphic style

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smart. It allows the user to make changes in the templates after editing a chosen template. Take the above business card example: if the user doesn't like the color scheme, graphic design, or print orientation and tiling, a click on the Show Wizard button allows any or all of these to be changed. Better still, the Wizard is smart enough to preserve all previous user edits while making the style changes requested. If the new style does not accommodate a user edit, Publisher 98 saves the user's object into the Fxtra Content tab of the Design Gallery. Make room for the object in your design and just re-insert it from the Design Gallery. Style changes couldn't be easier.

tors for any quick fixes. However, there remain some problems. One still cannot read H'I'ML files into Publisher 98. This is a pity because it would be very useful to apply the Catalog Wizard to some clunky Web designs. In addition, Publisher 98 cannot handle frames, framesets, Cascading Style Sheets, or XML Its inability to handle the latter two is curious because Microsoft has been a pushing these capabilities in Internet Explorer and they are now W3C Internet standards, Finally, Publisher 98's Web code, though improved over the past, is still rather verbose and not for the HTML faint-of-heart.

Web Publishing

Summary Publisher 98 is not perfect. Two of the carryover problems from Publisher 97 are the size of Publisher 98 save files — they vary with content but range from 50 to 100KB per page. What makes this particularly vexing is the amount of time Publisher 98 takes to save a page — about four to six seconds. So a modest publication with say ten pages will take about 40 to 60 seconds to save on a 100 MHz Pentium-based system with 24 MB of memory. In addition, there is still no thesaurus and only a modest number of file formats that Publisher 98 can import. Missing are Lotus Ami/Word Pro, Abobe PDF, O'I'ML HTM, plus most of the popular DTP files like Framemaker, Pagemaker, Quark Express, Ventura, etc. Also the new Catalog Wizard has a few frays: it insert objects on top of each other rather than sending them to t h e Extra Content container. But in general, Publisher 98 is an absolute "must-have" for small and home office and other occasional DTP users. 0

One of the attractions of Publisher 97 was its Web publishing capabilities. With the many style and color schemes one could layout a very professional Web site in short order. The new Catalog Wizard makes that even easier because early design decisions can now be readily changed. Even better, Publisher 98 outputs improved hypertext markup language IHTMI.J, The previous version used predominately graphic "snapshots" of the page elements. This had the advantage of positioning and font-style fidelity, but could result in pages with large download times due to the bulky graphics. Publisher 98 uses more HTML tables and text control features, resulting in trimmer Web pages — so, unlike pages created by its predecessor, Publisher 98 Web pages don' t have to be reserved for Intranet use Iwhere faster transmission speed could handle the bulky Web pages) but can be used on the internet. In addition, the new Web pages are more readily editable from popular Web edi-

Syrnantec ships ACT! 4.0 for Windows ymantec Canada has launched a new version of the ACT! contact management program. The new version, ACT! 4.0, adds a high degree of internet functionality, which is directly integrated into the program. ACT! 4.0 also builds on the historical connection between ACT! and WinFax Pro, which allows for the use of WinFax Pro cover pages and attachments, SMPT/POP3 Internet support, and Eudora Pro email support. The combination of Win Fax Pro and Internet features allows for automated faxing via the Internet, reducing the need for long distance dial-up costs. The new release can link directly to Internet sites, such as the Yahoo! search service, to get map, corporate, stock market, and other contact information. While every attempt has been made to keep the program simple, some powerful new features have been added to make the program more useful, according to Symantec representatives. These include filters for activities by date, priority, and type, the ability to generate activity reports, easier search options, and the ability to tag files. Backup is simplified, and a new SideACT! utility can be used to hold voice mail, memos, and to-do lists. The Liveupdate feature allows ACT! users to easily get updates, patches and product

information. ACT! 4.0 for Windows 95/NT only comes with a complete copy of ACT! 3.0 for Windows 3.1, pius trial versions of other Symantec titles, such as WinFax I'ro, pcAnywhere, Norton AntiVirus, and other programs. s w, o With 1 . 3 million registered users, ACT! 15 the most popular application in the contact management category, Symantec claims. Among its users are salespeople, advertising, I marketing, and public relations professionals, journalists, and other "outbound" profession-

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competing software (such as janna Contact, Maximizer, and Goidmine) because it is a "relationship manager" — a tool for managing connections with other people, as well as scheduling activities. ACT! 4.0 has a suggested retail price in Canada is $199.95. Upgrades for registered users of earlier versions of ACT! are $119. — /eff Evans Contact: Symantec. Tel: 416-441-3676 http: //www.syrnantec.corn,

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JUNE 1998 THE COMPUTER PAPER GREATERTORONTO EDITION

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By C'raeme Bennett This article contains Information on

Windows 98 based on our experiences with beta versions 3 through Release Candidate 2. At this writing,

Windows 98 isexpected to be priced at USS209.9S, with upgrades listedat USS99.9S. As Windows 98 is not due to beoffi ciallyreleased until June 2S, this information is subject to change.

Note: We do not recommend installing prerelease software on your primary machine.

performance than the Win95 add-on version appear to be true (despite the fact that preliminary Win98 benchmarks suggest its graphics subsystem performance and bus throughput speeds are a little slower than those of Win95). The new OS boots faster; Internet FJrplorer New features The most obvious new feature of Windows 98 and Outlook both loaded more quickly than is its so-called Active Desktop,.which inte- they did in Win95, plug-and-play hardware grates the Internet Explorer 4.0 (IE4) Web detection is much faster, and the new OS's browser into the Windows environment. Of optimization scheduler — which automatically course, IF4 is already available as a free add-on rearranges the disk-block arrangement of frefor Windows 95 and NT 4.0 systems, so this is quently used programs — is likely to further not the most compelling reason to upgrade boost application load times for most users. It significantly improved the loading speed of for existing IE4 users. However, based on our tests of prerelease Microsoft Word 97 and other applications on code, Microsoft's claims that the final release our test system. For some users, this will be a of Win98 will provide better Active Desktop big benefit. For others, cutting load time 30

percent (e.g., from ten seconds to seven), won't matter much.

Windows 98

New hardware support • accelerated graphics port (AGP) • • • •

DVD FireWire (IEEE 1394) universal serial bus (USB) devices ACPI-compliant (advanced configuration and power interface-compliant) notebook or desktop systems • computer/TV integration • de vice bay • multiple monitors Win98 improves support for scanners (especially those from Hewlett-Packard), fonts, 3D Canto/nerf on page 97

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new features "under the cover" and configure your system for peak performance. However, OpenType, etc. before we begin, for the sake of prudence and Although speech command technology was your peace of mind, here are a few things to rumored to be part of the final release, it is now keep in mind.. not expected to be available as part of the base 1) Win98 takes approximately 150 MB of OS. However, additional computerfIV integra- disk space for a typical installation (120 MB tion options not present in the beta are expect- minimum, although about 45 MB of that is

when you are browsing the Web versus when you are viewing a local drive. However, lurking behind this mostly familiar facade are many new features. Win98 includes support for: • multiple monitors and/or display adapters (PCI only) • la rge hard drives (FAT32 wastes up to 28

feature (available in build 1488+) • color management features, scanners,

percent less space on a 1.2 GB drive) •

•

erators Internet Explorer 4.0's "Shell integration"

temporary space only). However, after installing and using a number of programs, your Windows folder can easily balloon to 400 Keep these |n mind In this section, we' ll help you to understand the MB or more.

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compressed FAT16. The best solution is to just go out and buy a larger hard disk (for a few hundred dollars, your dealer can add a second hard disk to virtually

any computer). 4) Assuming you now have the r equired d is k space, what about

ed to be part of the final Win98 release.

Fi reWire, USB and other new hardware

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Don't configure your system with a boot partition that is too smalL We'd recommend a boot partition of 500 MB of disk space on a fast hard disk (preferably of the fast and wide SCSI variety) for a "comfortable" installation. You can shoehorn it into systems with less free space, but most — if not all — of the extra goodies in the package are worth installing if you can spare the room.

2) Memory requirements are similar to

www.tcp.ca

random access m e m o r y? Although Win98 will run — and we u se th e t e r m "run" generously — in 8 MB of RAM, it really isn't something we'd advise. We strongly recommend upgrading to at least 16 (or preferably 24 to 32) MB of RAM before making the leap to Win98. 5) If however, you are stuck with 12 MB MB of RAM, consider investing in more RAM. Win98 lacks the "compact" installation option that existed in Win95. (However, you can still uninstall items you don't need via the Control Panel's Add/Remove Software option.

those of Win95 — in other words, you should have 16 MB minimum for acceptable performance. Win98 runs optimaliy on systems with 24 to 32 MB of RAM, a fast hard drive and a Level-2 cache. Some features, like USB and ACPI We recommend.... Win98 includes an option to save your previous support, require specific hardware, of course. 3) Not enough disk space? Win98 includes DOS and Windows files, allowing you to uninDriveSpace3 disk-compression software for stall it if something goes wrong. This option requires an additional 50 MB or so of "undo" space on your drive. Thus, if you have 150 MB or more of free disk space and have at least 16 MB of RAM, you are likely to have a successful and positive upgrade experience. Before you begin, though, be aware that beta versions of Win98 have an expiry date FAT16 partitions and can approximately dou- built in (jan. 31, 1998 in build 1602, or April, ble a disk's capacity — useful on notebook 2001 in RCO for example). Also, be aware that computers and other systems where optimal beta releases of any product may have bugs. performance is not the primary requirement. Don't install beta code on any system used for The Win98 version of DriveSpace is the same critical tasks. If you have installed the shell inteas the one shipped with Win95 OSRZ. Win98 gration feature of Internet Explorer 4.0, you also supports the new FAT32 format, which should use the Add/Remove Programs control can recover 20 percent of the disk space wast- panel to disable that before upgrading to Win98. We'd recommend that, before upgraded by FAT16 on drives larger than 500 MB. The important issue is to note that the ing, you back up your important data.

FAT32 format no longer supports compressed

Based on the beta releases we' ve seen, it

drives. DriveSpace has been updated to recognize FAT32 partitions; it just doesn't let you compress them. So, if you have used DOS (version 6 or newer) o r W i n 95 t o compress the data on your hard disk, you will not be able to enable the FAT32 feature for that drive. Fortunately, it is possible to enable FAT32 for some drives, and leave others as FAT16 or

appears Win98 will not be released on floppy disks, but will be made available on CD-ROM and/or as a pre-installed system only. The Emergency startup boot disk that Win98 prompts you to create during its setup process contains a universal CD-ROM driver (supporting most brands of, IDE and SCSI CD-ROM drives), making it easier to install or reinstall the OS as necessary. An uninstall option is also provided. Warning: Like Win95, Win98 does not

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include built-in anti-virus protection, although programs such as McAfee VirusScan 3.x work well with the new release. Thanks to its high compatibility with existing Win95 titles, we do not anticipate compatibility problems with many apps, although there are a few — MacLAN Connect 6.1, QuickTime 2.x, Applica U2, ATI Turbo Drivers, etc.— that check for specific Windows version numbers, which may cause problems. For more info on how to check for and safeguard against c o mputer v i r uses, v i sit

http: //www.mcafee.corn, http://www.symantec.corn or ask your dealer. Tip: Copy the Win98 directory from the CD-ROM onto your computer's hard disk for added convenienceand reduced setup times while you are setting up your system. When Win98 asks for the CD-ROM to load device drivers, etc., just browse to the location on your hard disk where you' ve copied the directory. You can always delete it later. A hard-disk-based installation takes only about 15 minutes, compared to 30 to 60 minutes for an installation from CD-ROM. It is best to uninstall the Active Desktop (Web integration) option of IE4 before installing Win98. Although we have tempted fate by not doing this, there have been no dire consequences. Despite its high compatibility with Win95, an issue that's worth considering is the possibility that certain hardware and software you currently use might not work properly under Win98. We' ll discuss several solutions to this problem — including one method that's 100 percent guaranteed to.provide full compatibility — but we'd recommend you make a list of any programs you simply have to use, and ask your dealer or local Windows expert if he or she knows of any incompatibilities related to those programs and Win98 and, if so, whether an updated version or workaround is available. Fortunately, we' ve found only a few Win95 or NT4-compatible hardware devices with Win98 compatibility problems: so far, only the GVOX guitar interface and Applica U2 caused us problems, and only the latter product, a card and cabling system that allows two users to share one CPU, caused serious "blue screen. of death" errors. Because Win98 supports the same drivers as Win95, chances are good drivers for many existing devices will work. Further, because Microsoft has distributed Win98 to the attendees at the Windows Hardware Engineering Conference (WinHEC) in April 1997, developers have had time to ensure their products can be updated to take advantage of new Win98 features before its release. Warning: We had software problems with MacDrive 95 (however, MacDrive 98 works

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well), MacLAN Connect 6.1, QuickTime 2.x (do we detect a trend here?). The taskbar icon for the Terratec EWS64XL sound card's mixer showed up partly off-screen, but otherwiseworked well. Beta expliry date Ever wondered what happens when the "time limit" on beta versions of Win98 runs out (RCO of Win98 expires on April I, 2001)? So did we, so we set the clock ahead and rebooted. Bad Plan. After that date, an annoying message appears every time you reboot, telling you your beta licence has expired and advising you to upgrade to the final version. (A few months before the expiry date, awarning message starts appearing, telling you the deadline is coming up.)

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565 CollegeSt. Suite 304 Toronto, Ont. M6G 162 Fax: (416) 566-76TB

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walk-through Ready to begin? For the sake of brevity, we' ll assume you are familiar with the general process of setting up a PC and installing Win95; you will find Win98 almost identical. After reading the release notes and ensuring your hardware is supported, make sure that all your system's peripherais are turned on. Insert the Win98 CD-ROM or locate the appropriate directory on your drive and run Setup. If you attempt to install Win98 onto a hard disk or partition larger than 500 MB, it will ask you if you want to enable large disk support. This is the FAT32 option mentioned earlier. As the release notes mention, FAT32 is no faster than FAT16 and is, in some cases a little slower. On systems with partitions larger than 1.2 GB, enabling FAT32 makes good sense. For maximum flexibility in the configuration of FAT16 or FAT32 partitions, we' d recommend Power Quest's Partition Magic 3.0. This product can even turn a FAT32 partition back into FAT16 — something Win98 is not normally able to do. The first thing Win98 does is check your system's hard disks for errors. We' ve found that, if you have certain types of removable storage devices, such as a magneto-optical or floptical drive, you might need to eject the disks before Win98's Setup will allow you to continue. Once the check is done, Win98 loads the so-called Setup Wizard, which will guide you through the installation procedure. (If you' re not already familiar with the concept of Help Wizards, you will be as there are a lot of them in Win98 and related products.)

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2050 SteelesAvenueWest Unit 2, Concord

Tel. (105)T3M744 Fax ($05)7384570

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Other Issues Selecting the directory where you want to install Win98: You' re given the option of installing Win98 "on top of" your existing DOS and Windows installation, or installing it into a different directory. This is about the only really tough choice you have to make in your Win98 install. Here are the pros and cons of each choice. Install to same directory Pros: • You don't have to reinstall applications; • system automatically migrates system settings and existing Program Manager groups; • and it saves disk space. Install to same directory Cons: • If a program or hardware device isn't compatible with Win98, you are out of luck. Install to different directory Pros: • gu aranteed compatibility with all hardware and software; • yo u can switch at will between Win98 and DOS/Windows 3.1 (etc.) simply by holding down the F4 key at startup time. (Note that, if you enabled FAT32 on the boot drive, this "dual-boot" option does not work without use of a third-party patch.) Install to different directory Cons: • yo u have to reinstall all your applications; • and your old DOS/Windows directories and related files take up additional room on hard disk. On balance, we'd say that, for most users who are upgrading, it's a lot easier to replace the existing DOS/Windows. Moderately advanced users with new computers, where there are few, if any applications pre-installed on the hard disk, or users with new hard drives (especially large ones!) might gain some peace of mind from the knowledge that there won't be any programs that won't run on their systems, but

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for the average user, this level of sophistication — and the additional complexity that comes with it — may be overkill. For the record, we have several systems loaded with both versions of Windows, and we seldom if ever have the need — or inclinationto switch back to Windows 3.1. However, the more likely you are to purchase "exotic" (nonmainstream/special-purpose) hardware or software, the more inclined we are to recommend the switch-boot option. Next, the system checks for installed components and checks to make sure there is enough free disk space. Tip: If the setup procedure freezes or crashes, try shutting off the PC, disconnecting peripherals and trying again. One compelling new feature of Win98 is its support for multiple displays, where each monitor can display different information. To use this feature, they must both be PCI (It does not work if one is AGP!). You should install Win98 with the primary display adapter only, and then, once it is set up and working, shut down, add the second graphics card and monitor, and let Win98's plug and play feature take it from there. For example, if y o u h a d a M a t rox Millennium and an S3-based video card, you might start with only the Millennium card in the system. When Win98 has booted, shut down and attach the second video card and monitor. When Win98 reboots, it recognizes the second card and presents a message that says "lf you can read this message, Windows has successfully initialized this display adapter. To use this adapter as part of your Windows desktop, run the display applet from the Windows control panel." Unfortunately, if you do not see that message, it most likely means that your secondary

adapter cannot be used. Try a different graphics adapter.

Computer) and choose Properties. A new Disk Cleanup button allows you to easily delete temporary files and old downloads. If you are Netvirorit sure you won't want to uninstall Windows 98 During the installation process, you will be and revert to your old version of Windows, you asked to identify your network protocol if the can choose to "Delete Uninstall files," too. If system detects a network card. It doesn't really you delete this uninstall information, you' ll matter if you choose NetBEUI, TCP/IP or some reclaim about 60 MB of disk space, but you other protocol initially, you can configure oth- won't be able to easily uninstall Windows 98. ers and add or remove items at any time. A new Desktop icon makes an appearance Tip: You can add an improved set of in File Open and Save dialogs. Click it to jump QuickView drivers to a Win98 or Win95 system immediately to the C:NWindowsNDesktop using Inso QuickView Plus or Adobe File level of your hard disk. Shades of the Mac! Utilities. Try clicking this Desktop icon twice to see Some users don't bother installing the items another useful feature — it toggles between listed under Accessibility options, but they have recently viewed directories. at least one useful function: the ability to make Microsoft has changed the Windows 98 your system beep when you accidentally press Online Update feature since its original appearthe Caps Lock key. Just turn on the ToggleKeys ance in early beta releases. Now, the update feature in the Accessibility control panel, function also searches for third-party updatesHopefully, the rest of the installation presumably a revenue generator like the obnoxprocess will go as smoothly for you as it has ious ads in WebTV for Windows, or the ISP list for us. Most users agree that Win98 is quite in the Win98 dial-up wizard, where Microsoft simple to install and configure, at least during gets paid for recommending the services of AOL, the installation process. CompuServe and other providers. When, at last, the installation is completed (as mentioned earlier, this takes between 30 and 60 minutes when installed from CDROM), the system restarts (perhaps more than once, depending on the options you choose) F4 If you chose to install Win98 to a separate and, after a few screens that allow you to condirectory than a previous Win3.1 installafigure the time zone and various other tion on a system with a FAT16 boot disk, options, you arrive at the Win98 desktop. holding down F4 at startup time runs your If Win98 did not identify one or more previous version of DOS and Windows. devices connected to y ou r system, t r y F$ Bypasses your startup files and starts Win98 installing a Win95 driver, or refer to the in "Safe Mode." Troubleshooting section. FS Allows you to choose from several startup options that affect the configuration and, in System tips: some cases, the mode your computer starts Right-click your hard disk icon (as seen in My

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Up in. Descriptions are provided on the (F8) nents from CD in the event of a catastrophe. Startup Menu screen, so we won't repeat them here, but the one you may find most the Chshbar useful is Safe Mode. An option that includes Although the standard Win98 interface is very network services in also available. similar to that of Win95 (differing mostly in the way its drop4own menus "swing out" into Safe Mode is useful for troubleshooting, or position), most users will probably want to temporarily bypassing auto-starting programs or install its IE4 shell integration feature, which device drivers that may be causing your system provides a variety of user interface enhanceto crash. If your system crashes or has another ments, such as single+lick file access, the soserious problem caused by a piece of software or called Active Desktop and an overall "browser hardware you' ve recently added to your PC, the metaphor." system will automatically invoke Safe Mode, in When this option is enabled, Win98 has a order to allow you to remove or reconfigure the very different look and feel than earlier rl river software. Windows releases.The most prominentnew IE4 If all else fails, Win98 includes an IDE CD- shell integration feature is the enhancement ROM driver on the emergency floppy boot disk made to the taskbar along the bottom of the it builds during the initial installation process, screen. You can add documents or programs — or making it a simple matter to reinstall compo- virtually anything else — to the taskbar, and even •

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configure multiple. toolbars as you wish. Toolbars can be "tom off" and pulled into the

switch to the root level of your hard drive (so that the search will examine your entire disk), middle of the screen where they become float- press Control-Esc and then tap "F" twice. ing palettes, too. Click the right mouse button Control-Esc, as you will undoubtedly notice, in the taskbar to see and configure the new tool- pops up the Start Menu. Tapping F-F calls the bar options. Find command, and then chooses the Find Files Another change in the way the toolbars or Folders choice from the available find work is evident with a single click. Applications options. As you may have noticed, the "F" is can be minimized (sr maximized with a single underlined on the Find Command, as are variclick on their taskbar icon. This single-click ous letters on virtually all other menu and diainterface manifests in virtually all aspects of the log boxes throughout Win98; this is an easy way IE4-integrated Win98 interface. (You can enable to tell what the shortcut keys for a given comor disable the IE4 shell integration at any time mand are. with the Add/Remove control panel). For more Win98 returns a list of all files that match information, see the Windows Help menu. any part of a name you type into the Find diaThe taskbar is used for more than getting log's text box. You can also search inside docunew users up and running, however. Microsoft ments for a specific text string (choose the says that, during its usability testing of Windows "Advanced" tab and type the word you want to 3.1, it discovered that only 24 percent of experi- f ind into t h e "Containing text:" f i eld). enced usersswitched between maximized appli- Naturally, Find operations take longer when the cations with the Alt-Tab key combination (Alt- contents of each file must be searched. Tab still works, by the way). In Win98, the Caution: if you move executable files or names of running apps show up in the taskbar, rename the folder a program is in, Win98 may which is visible (and movable) at all times. A sin- be unable to find the program the next time you gle click on an application's name in the taskbar try to launch it. switches to it. In other words, if you create a shortcut to an To move the taskbar to the top or side of executable file and place it on the Win98 deskyour screen, click on it and hold the left mouse top, then rename the original executable, the button down as you drag it to a new position. shortcut will essentially be severed, With Note that you can also adjust its width by drag- Win98's often-touted long filenames, we can imagine that many users will go gleefully ging its edge. Win98 also allows the default taskbar or any renaming files and directories, unaware that of your custom toolbars to be slid to any edge of they are severing shortcut after shortcut in the the screen, or set to auto-hide. You can turn this process. Suddenly, none of their applications feature on for the default bar with the Start work, and a computer expert must be called in menu's Settings: Taskbar... option. For custom to undo the damage. We can imagine that a toolbars, just right click in the toolbar and Win98 upgrade without proper training and choose "auto-hide." You may need to select support could result in a tech-support night"Always on Top" before you can select the auto- mare for many businesses. hide command. Then, drag the bar to the posiIncidentally, shortcuts are created without tion you want it. the words "Shortcut to..." that annoyed so

many Win95 users. Important taskbar/Start mens /Again Smb ecto......,. . g P R O O:.: commands and shortmts .pO ..' Pepin 18mk ec to..........

Qn 8 8 nb af o.. . . . . . .... g k OO ,::; Finding Files or Folders: As with Win95, F3 is 1~ n @Pm ' a a dmm . . . . ....OS'. OC7:::;the Win98 shortcut for invoking the Find com14R + rln S4mb ectram... . . 4 2 2 0 . 0 0 ::::: mand (for finding files, folders or other information). But it works much better when the IE4 shefl is enabled. the shell allows Find to rememPienfkrn 200mnei.....41.0'PO.:,;. ber the last directory accessed; without it, it Pan|ibm 233mmx...... 1.160.,': defaults to whatever directory is currently Piarrlliln I-233. • .. •...•. 1,399',:;..: active. Pisriiiurrl I46 6 ao • ••oo •.a. 1,499I RsrrIINTI MS eI n . • Ie • 1• IA99e Try this: Click on the Desktop and then P8frllWl 54 8 8 I • I• • • ••• 1 g899I • Inatucfss1nlel c:hip w/512K Ccehe, press F3. Notice that the Find dialog that pops -32MB ram -2. 5 GB Ullta IDE harcl cask up defaults to c:KWindowsNDesktop. This isn't a -1. 44MS floppy clrlva -24x et?E GOIN& dnve .:C very useful place to begin searching, and may lib I'll% IARQO SOlllCI CKIICI a SpOOk%lf - 2MS PCI video w/mt ' not find the item you' re looking for (unless it is on the desktop or in a folder that's on the deskTel.41b73HMO fec4M-733-2275 ~ is ~ top), but it serves to illustrate how Find works. :v e nus a a rco~ . s > 30 Ire g~~~ fraii~g lpga!rfaalrf ~n AWED savncL...aaa. SSO Find begins looking at the currently selected I z Monnar........oat.$290 $0/Nl fylg gospQQr ~$ , Ah% lglOlhd ceo ~ % chaag l l wSlOIP IIOIC4.i folder (directory). To make the current folder

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Continued from page 14

Applications, is based on a survey of 1,500 adult Canadians conducted for Ernst Er Young OS, runs over Psion's EPOC operating system. by polling firm Angus Reid Group in February. Features include scaleable Chinese fonts, sup- According to the polling firm, the results are port for printing of Chinese characters,a word accurate within plus or minus 2.6 percentage processor, database and Chinese dictionary. points 95 percent of the time. The margin of "McChinese is the first step Psion is taking error is larger where findings are based on subto develop programs for Chinese mobile groupings within the sample. Nearly four in 10 Canadiaris already use users," said Charles Cousins, regional manager of Psion Asia Pacific. "We will continue to wireless services, the survey found. Of the 37 work closely with third-party developers to percent who use wireless now, nearly half (17 expand our range of applications." percent of the total sample) use it for both Available in two versions, McChinese 16 - business and personal purposes. for series 3 computers and McChinese 32 for Fourteen percent of Canadians use wireless series 5 computers, the software retails for only for personal communications, and six US$100 and US$195 respectively. percent only for busines . Contact: http: //www.hkstar.corn/-dvm The study found h a t 3 0 p ercent of Canadians would be very 'kely to switch to wireCanadians open to wireless telecom, less phone service if it cost no, more than the study finds • TORONTO (NB) — More than wired services they have now, and another 25 half of Canadians might well switch to wireless percent would be somewhat likely to do so. telephone service if the cost were the same as Twenty-four percent said they were not very likefor conventional landline service, according to ly to do so, and 19 percent were not at all likely. a study by consulting firm Ernst gt Young. The study also found that men are more More than half are also interested in a wireless interested in wireless service than women are. Internet-access service if the price is right. Thirty-seven percent of men said they would E rnst R Young's study, Canadian be very likely to purchase wireless services at Telecomrrnau'cations Market: De>nand for New prices comparable to land-line telephony,

menu pops up, with a list of available programs. Pressing the "Shortcut key" pops up a list of options that are normally available by pressing the right mouse button. Control-Escape or TabEnter will both duplicate the Windows key function via the keyboard. To simulate the Shortcut key from the keyboard, press Shift-F10. Win98, like Internet Explorer and Office 97 (etc.), supports the wheel on the Microsoft lntelliMouse, to enable scrolling of windows and documents. The Intellimouse wheel is especially useful when viewing documents in Explorer. A click of the wheel places the document in smooth scrolling mode. Rotating the wheel or simply dragging the mouse up or down allows easy viewing of Web pages, Word files and other documents in this fashion.

Customizing the Start Menu Right~lick the Start Button to display additional commands. Open: This is the easiest way to customize your Start Menu by dragging items in or out of this window, which represents the contents of the Start Menu. Explore:Similar, but not identical to the File Manager found in Windows 3.x, the Explorer allows you to view your directory structure hierarchically. Various options allow you to show or hide optional information, and sort the lists in various ways. 0 For more information on this subject, go to thethe PC Watch section ofTheComputer Paper's Website: www.tcp.ca

while only 24 percent of women said they would be very likely to do so.

Countdown Clock. Sold by Countdown Clocks International, the LCD clock displays the exact number of days, hours, minutes, and seconds Canon introduces printers with WeblV remaining until midnight Dec, 31, 1999. support • TO KYO (NB) — Canon, Inc. has The clock provides a continuous display of

announced a newrange of color bubble jet printers that feature support for the WebTV set top box. The new machines allow WebTV users to print out documents and Web pages by simply connecting the terminal and printer together. Canon said support for direct printing will

be offered in Japan from early June, when WebTV upgrades its services. Printer set up requires nothing more than plugging the unit directly into the WebTV Internet terminal and

the time remaining until the Year 2000, is easily set for any of the world's 24 time zones, and comes with a long-life lithium battery Twelve new printers are compatible with guaranteeing uninterrupted operation until WebTv direct printing: the BJC-210J, 240J, the next millennium. The clock can also be 250J, 410J, 420J, 430J, 455J, 465J, 610JW, customized to countdown to other deadlines 620JW and the BJC-35vll/SQv. or promotional events. The Millennium Countdown Clock costs US$24.95 plus shipCounting down to t h e m i llennium • ping and handling. Whether you want to know the exact time when those Year 2000 (YZK) bugs begin to take effect or Contact: Countdown Clocks International, simply want to how far away the biggest party of Tel: 516-739-7800. http: //www.countdownclock,corn/ the millennium is, you can now see exactly how much time is left thanks to the Millennium

print operation is manipulated by means of the remote control, said the company.

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PackardCanada has released a new megapixel resolution digital camera that will ship with photo finishing software for cropping, adjusting colors and adding special effects to photos before printing. The HP PhotoSmart C20 has a color display for previewing and reviewing shots and an integrated TV connection. It ships with a 4 MB CompactFlash memory card, with optional 8 MB and 10 MB available. The complete package allows users to print a contact sheet of photos within 45 minutes of opening the box, according to HP.— AB Contact: Hewlett-Packard, Tel: 800-387-3887, http: //www.hp.cofn IBM and Uttie Tikes create computer for kids • NEW YORK, N.Y. (NB) — IBM and T he Little T ikes Co., a s u bsidiary o f RubbermaidInc.have announced the Young Explorer, a computer workstation for three- to

seven-year-ohmswith an IBM computer built in. The Younlg Explorer will be released for sale in the U.S. starting in August, said Little Tikes' directol of marketing, Laura Musarra. The Young Explorer is an evolution of a computer dejlk Little Tikes already offered without the computer, Musarra said. It is made from brightly colored pl'astic, with the computer enclosed in a lockable cabinet to

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Michele Riggs, product marketing manager for Young Explorer at IBM, said the computer is a standard IBM PC 300 GL model, with a Pentium MMX processor, a 2.5 GB hard disk drive, 16 MB of RAM, a 14-inch color monitor, a disk drive and internal CD-ROM drive, mouse, speakers, and includes a bundle of educational software from IBM's subsidiary Edmark.

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and Naturalization Service (INS), the National Security Agency (NSA), the U.S. Army Research Laboratory, and the National Institute of company. The drive is based on the CLV (constant lin- Justice (also in the U.S.), Attick said. Attick said that computerized facial recogear velocity) system, which keeps the data rate constant by controlling the disc speed. It con- nition works from a standard DMV phototrasts with the CAV (constant angular velocity) graph, and extracts a "face print" from the method that keeps the disc speed constant and photograph, similar to that of a fingerprint, means a variable rate data flow, as the outer which is resistant to changes in lighting, skin tone, eyeglasses, facial expression, and hairtracks hold more data than the inner tracks. Specifications include an ATAPI interface, style. The process also does not require the average data transfer rate of 6 MB/sec, rotation collection of any additional information, speed of 1,800 to 4,500 rpm, seek time of 70 Attick said, "making it convenient and nonms, 2 MB buffer and seven beam laser pickup. invasive for the applicant." Kenwood is beginning to ship the drive Contact: Facelt, http: //www.iaceil.corn now, making it available to its OEM customers Heinehen launches online design comin the United States. petition • A MSTERDAM, Netherlands (NB) — Heineken, the beer that says it refreshMicrosoft and 3Com resolve "palm" • Microsoft Corp., 3Com Corp. and Palm es parts that others cannot, has launched a Computing Inc. have announced a settlement new international design and product develto their dispute over the naming of palm-size opment competition, with the theme quescomputing devices. 3Com's Palm Computing tion of "Can you design a new beer brand?" According to the brewer, the online event subsidiary manufactures the Palm III connected organizers, and Microsoft recently began licens- is aimed at creative talent (above legal drinking its Windows CE operating system for use in ing age) with a variety of training, such as art palm-size devices, it had designated as Palm school, marketing degrees, and communicaPCs. As part of the agreement, Microsoft will tions studies. Individuals, teams, and even discontinue use of this term and will referring whole schools, officials say, can enter. Design Contest 1998 is an international: to the category of devices as "Palm-size PCs." Contact: 3Com, http: //www.3com.corn initiative to involve creative individuals in a real product development process, the compaMicrosoft. http: //www.microsolt.corn ny says. According to Heineken, it feels that Polaroid and Vislonlcs tout face recog- the Internet defines many changes and trends nition for drivers' ilcences • BOSTON taking place. For this reason the second largest (NB) — The driver's licence picture will still be beer brewer in the world has decided to invite ugly, but the government departments issuing creative talent to "design a new beer brand." The best design will win US$4,500, and it will be able to prove who's ugly mug it is through a combination of imaging products the creator will get the chance to be invited by Heineken to particifrom Polaroid and facial recognition software from Visionics Corp. pate in a s econd Under a three-year, worldwide teaming product d e velopagreement, Polaroid will customize, market, ment stage. The second prize and resell a variety of products from Visionics, j is US$3,000 snd the including integrating Visionics' Facelt facial third prize US$2,000. recognition software, into Polaroid's secure identification product offerings for departI I e In addition to this, ments of motor vehicles (DMVs). 50 runners up will According Visionics President and Chief have their n a me Executive Officer Dr. Joseph J. Attick, the placed in the nominee gallery and will receive products will include large scale computerized "a surprise" for their hard work. The contest facial recognition systems that will use Facelt ends on Oct. 1, 1998. technology "to combat identity fraud right at An overview of the judges, the rules, and its source, the driver licence," making it "vir- the way to enter the contest can be found on tually impossible" for anyone to obtain multi- the "Design Contest 98" Web site. Contact: Design Contest 98, ple licenses under assumed names. Visionics' Facelt face recognition system httpl/www.designcontest.corn already is being used by the U.S. Immigration

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are operating outside the environment of the enterprise network, asserted Julie Roberson, manager of mobile software marketing. "We' ve developed a product that will make sure traveling execs and field service repsget equal access to bandwidth management, data management, and systems management," Roberson said. Mobile Equalizer extends these advantages to mobile workers through "key message queuing," a technology based on IBM's MQSeries middleware, in addition to agents for TME and Notes. Roberson predicted that the new software for enterprise servers and remote clients will

save money for corporations, pointing to figures from the Garner group pegging total cost

of ownership for laptops at $11,000 annually, as opposed to $7,000 for desktop PCs. John Krachenfels, product manager for Mobile Equalizer, said IBM worked with end users and administrators to achieve a user Interface both find "very comfortable." Mobile Equalizer's "key message queuing" features include checkpoint restart and message selectivity, along with compression; the ability to work off line; and store-and-forward messaging with assured delivery,- Roberson

said. If a phone line connection fails, checkpoint restart will automatically reestablish the link, "without making you start it again," the IBM exec said. Through message selectivity, the user can view a list of messages with estimated transfer times, selecting those for immediate transmission or retrieval. "You can preview the headlines to see whether this is a message you want to deal with right now. If there is a large attached file, for example, you might not want to download it„" Krachenfels said. Administrators can opt to mark some mes-

sages with "boxes around them," for mandatory download. Built-in agent technology for Lotus Notes provides selective replication for Notes users. In addition, administrators can use builtin agents for TME 10 for systems management; electronic software distribution; and active publish-and-subscribe. Although "administrators will set and enforcethe rules," administrators can also opt to distribute rules that users can select — such as "automatically distribute software if connected after 7 p.m.," for instance. A beta edition of Mobile Equalizer is slate d for a v ailability b y m i d -April f r o m

bttp://wwww.software,ibm,corn/enetwork/mobile/. The product is set for official release on June 24, and will be available in 10 languages, Roberson said. Mobile Equalizer will come with a developers toolkit that includes APls (application p r o gramming i n t e rfaces); automation scripts; and sample code. IBM plans to add integration between Mobile Equalizer and t h e L o tus Pager

Gateway in July. 0 Contact: IBM, http: //www.ibm.corn

THECOMPUTER PAPERGREATERTORONTO EDITION www.tcp.ca jUNE1998

MAC ARENA gag

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rev i site

Version 2.0 of PC emulator revs performance and enhances compatibility By Peter Mitburn

generation of Power Macintoshes with G3

PowerPC 750 processor running at 266 MHz

processors and high-speed cache. These and Level-2 cache running at 133 MHz). The

n January 1998, we reviewed Virtual PC machines offer a quantum leap in perfor1.0, a P C e m ulator fo r t h e P o wer mance over previous generations of hardware Macintosh by Connectix Corp. To refresh (the unit 1 tested Virtual PC 2.0 on had a your memory, Virtual PC's hardware emulation methodology (as opposed to operating system emulation) allows a Macintosh user to otP g% run alternative operating systems such as DOS, various flavors of Windows (3.1, 95, NT), Openstep and OS/2.

second factor is a rejuvenated version of Virtual PC that has been optimized for the advanced capabilities of the PowerPC 750.

Connectix claims Virtual PC's performance tuning makes version 2.0 run 25 to 40

percent faster than version 1.0 on a G3. Although 1 didn't run any formal benchmarks,

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Virtual PC 2.0 From: Connectlx Corp. http:/www.connectix.corn Function: Pentium MMXand PChardware emulator For: DOS,Windows 3.1/95/NT, OpenStop, OS/2 Minimum requirements:180 MHz603e PowerMac, or any604/604e,32 MB RAM, 256 MB hard disk space for Windows 95 Retail price: $79 w/ DOS,$199 w/Windows 95, $50 upgrade from Virtual PC1.0 Pros: Inexpensive, easy installation, Windows 95 included option, 3Dlx support Cons: Significant performance gains over version1.0 are G3 (PPC750) model specific, consumes considerable hard disk and RAMresources

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come in handy. The first would be the occasional need to run one or more custom vertical applications written specifically for the PC. Another scenario — which is one Connectix is obviously targeting its technical and marketing efforts towards — is the ability to run PC game titles that are not available for the Mac. How it has Improved When I last reviewed Virtual PC, 1 was running it on a Power Macintosh 6500 with a PowerPC 603e processor running at 300 MHz, with 512KB Level-2 cache running at 50 MHz. On a reasonably fast machine like this, most 2D game titles played responsively. However, p rocessor-intensive 3D g ames that u s e

DtrectX, such as Tomb Raider and Havoc, put heavy demands on PC emulation — to the point w here I c o n sidered th e g a mes

unplayable. Since that time two things have happened to improve this situation. The first was the introduction of a new

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To test 3Dfx support, I downloaded a demo of Tomb Raider II using Internet Explorer for Windows through a cable modem connection. (Incidentally, browsing speed seemed to be about half that of a Pentium 166 MHz using the same connection). To my astonishment, Tomb Raider II worked as advertised through the 3Dfx card. I couldn' t get a frame rate measurement, but for the most part gameplay was fluid. However, I perceived a small drop in frame rate duxing enemy encounters. With the game Havoc, I noticed a huge difference in the performance level over Virtual PC version 1.0 on the 300 MHz 6500 model. Gameplay was extremely smooth and the previously encountered problem with

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response from keyboard input was absent.

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I could certainly feel the difference in responsiveness between the two versions on the same hardware. Especially noticeable was the speed at which windows opened and closed, as well as quicker reading and writing for disk operations.Enhanced video performance is not only the result of running Virtual PC on faster hardware, but also support for the emulation of the S3 Trio32/64 PCI card, VESA 2.0 and 4 MB (instead of 2 MB) of VRAM. Virtual PC 2.0 now supports bi-directional drag-and-drop support for files and folders between Mac OS and Windows, as well as twoway copy and paste of both text and graphics. It now also recognizes Windows 95 long filenames.

" so~pa„ss2g

improvement in support of DirectX and the amazing ability to reroute Windows 3Dfx calls to a Mac-based 3Dfx PCI card. Better DirectX support was evidenced by a flawless installation of Mortal Kombat Trilogy, which was a problematic install under version 1.0.

able drive access to popular devices such as the Zip, Jaz and Syquest. It hasalso added serial support for handheld organizers such as the PalmPilot and the Rex. Sound card emulation enhancements include faster FM sound Continuerl on page 1 14

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email. You could easily clog up someone' s mailbox, as many are limited to 2.5 MB of

storage space, and not everyone reads their

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l. A salaiy survey shows striking increases in compensation for MCSEs. .

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Other issues to keep in mind Many users have multiple email IDs, and many are participants in legitimate lists that make use of recipient-suppressed heade'rs. You will have to add filters for these lists and

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You could send a pal a spiffy email birthday card that ends up eating that multi-million-dollar contract they were sending their business partners! If you don't know how to write image tags, ask before you send any graphics. Avoid those "neat" little backgrounds in some of the newer programs-

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of these "next generation" email clients for is spam management. Here's a handy tip that will work with any email program that offers simple filters, and does not require extensive maintenance. First, create a second in box, and call it "new mail." Then set up your mail program to filter your email address (or addresses) into a filter that puts all mail that

overlooked when you delete the unwanted messages in your in box. Your filter for these particular messages may have to take the messages that come from a particular address, and place them into the "new mail" folder,or another folder for each list. Check the headers on your mailing lists when configuring filters for them. 0

Virtual tat: revisited Ciuniiuierf fro>npage 110

improve with time. It will be really interesting to see what an updated Virtual PC will be

like on a PowerMac G4 sometime in 1999. generation and sound input, Installation remains as easy as ever. If you

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are upgrading from version 1.0, you are required to insert your Windows 95 CD-ROM to install the new drivers that Virtual PC 2.0 supports.

bang for your buck, However, keep in mind

that your mileage may vary depending on which PC applications you want to run. When you take this into consideration, an inexpensive PC might be a better option for you. Cl

t:onclusion Virtual PC is a fascinating technical accomplishment that fulfills a market niche. As Apple's hardware gets faster, and Connectix's emulation code becomes more efficient, Virtual PC performance will continue to

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Madeline and School House Rock releases packed with activities By Jean Allen-lkeson reative Wonders produces its own unique style of activities that will charm kids brought up on Reader Rabbit educational CD-ROMs. The following are two of Creative Wonders' latest entertaining releases:

Madellne Thinking Games Deluxe

From: Creative Wonders Tel: 800-543-9778, http: //www.creativewonders.corn For: Windows 3.1/95 Street price: $54.99

Bonjour! On this CD-ROM, Madeline and her dog, Genevieve, team up to tell you, "Thees woill be a littell trickee!" as you move to a m ore difficult level in th e l atest in t h e Madeline series from Creative Wonders: Madeline Thinking Games Deluxe. The character is based on the popular series of storybooks featuring the character Madeline, a girl who lives in Paris and speaks English with a strong Parisian accent. What is so charming about Madeline, besides her happy and inquisitive persona, is that the character provides a wonderful role model for girls but is equally liked by young boys. Because she roams Paris and is French, you escape the Hollywood cartoon/Silicon Valley characters found in many children' s educational CD-ROMs. Thinking Games Deluxe comes with two discs. The first features Madeline's schoolhouse with entertaining and original activities and 30 puzzles that need to be solved. While the box rates the program for children five years of age and older, don't be put off if your child is seven or eight. The most difficult of the three activity levels will be a challenge for eight-year olds. Activities include sorting zoo animals by their number tag (while Genevieve barks

along), and playing a matching game in English, then English to French followed by

just French. The game may be replayed in Spanish as well. Another activity involves going upstairs to th e bedroom to h elp Madeline redecorate by adding windows, fur-

niture, wallpaper and carpet. And if all this work makes you hungry, then help Madeline with a little baking in the

kitchen: open the cookbook and find the correct ingredients, which will then vanish into the oven. All of these activities mix spoken words, pictures and text in the "look, hear and do" tradition of reinforcing learning on as many levels as possible. The second d i sc, c a lled E uropean Adventures, takes Madeline on an journey to find her stolen genie and his lamp. Before she can depart by train, Madeline must complete activities such as getting her picture taken for her passport. Once aboard, she travels to Switzerland, Italy, and Turkey. Like other Madeline products, this disc includes a healthy dose of multiculturalism. Geography, word games, painting activities, sequencing and music activities all challenge children as they help search for the genie. Kids will have a great time printing postcards that they have designed.

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ea er a i t e ntertains an e u(ates New releases address general and targeted learning

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$19.95,

indergarten through Grade 2 is a critical period for launching children into. read- can also find specialized pro-

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'ng, math and other basic skills, CDROM titles for kids that blend a fun environment with tutoring and strengthening those early skills are some of my favorite applications. The only problem is that there

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improve writings skills, but recognizing that the mechanics of writing and spelling may inhibit the overall process, TLC has put together a rather clever mix of features. Kids can

exercises on basic reading skills: phonics, vocabulary, spelling, alphabetizing and identiWhere a similar exercise in the 2nd Grade program might have four or five choices or problems to solve in a particular exercise, Reading 2 will have six or eight choices for each of six or eight groupings of questions for the same topic. So both the depth and type of exercises in Reading 2 are much greater. There is also less emphasis on storyline, and a faster jump into the exercises. This latter point is important for classroom use where time is more valuable than motivation. Just using the computer at school is often a treat, but at home where computer tutors are

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are ready to begin writing or refer back to them as the story progresses. Stories that have been completed are printable giving the child a "published" look like the books they read in the classroom and at home. If this program does all this, then why buy Reading 2? Reading 2 offers more in-depth

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tant. Reading 2 may be played on four levels designed to bring kids up to a Grade 2 level and prepare them for the next grade in a gradual

and non-frustrating manner. With both programs, help'is available by clicking on the main character who tells the

kids what to do. Parents and teachers can get a progress report, which is always accessible

by clicking on POP to let you know how many exercises have been completed, at what level,

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Titanic-related Web sites loria Chang is a producer for the 9. Official Titanic Movie Site • This Exploration Network (http://exn.ca), site features an archived online chat Discovery Channel Canada's online w ith James Cameron, director of t he source for daily science, nature, technology new movie Titnnic. and adventure news and features that is http: //www.titanicmovie.corn updated daily. She has written several stories 10. The Exploration Network's 11tanlc's on the Titanic and has organized a live Feature Page • What can I say? Our online chat on the great disaster. Here are site did a great job telling the stories her picks of the best Titanic-related Web sites:

Jim's Titanic site by Jim Sadeer • This is a fun, comprehensive site with historical timeline, facts, and passenger and crew list. It has lots of venues for chatting with other enthusiasts. http: //www.intercall.net/-jsadur/titanic R .M.S. Titanic b y N i c W i l son • Wilson's site has extensive information about the Titanic and her two s ister ships. It also has some great links to other sites. http: //www.powerup.corn.au/-nicw/ Ravensworld: The Titanic's Maiden Voyage • This site tells the short and sweet story of Titanic's maiden voyage in pictures as well as words. http: //www.ravens.net/titanic/voyage.htm A Tribute to the R.M.S. Titanic by Al Noble • No b l e's site has detailed deck plans (which you can purchase through this site) and lots of trivia. Did you know the ship carried 33,750 kg (75,000 lb.) of fresh meat? http: //www.meoi:net/users/anoble/deckpl.htm 5. RMS Titanic Inc. • This is the company that has exclusive rights to recover artifacts from the ship. The company's s ite has a good explanation of h o w Titanic artifacts are restored — if you don't mind the constant reminders to buy memorabilia from them. http: //www.titanic-online.corn 6. Encyclopedia Titanic by Philip Hind • Or g anized like an encyclopedia, this site has a short description of every passenger on the Titanic as well as the lifeboats they were in. Original artwork too. http: //www.rmplc.co.uk/eduweb/sites/phind/ home.htm

7. R.M.S. Titanic by D. Clarke •

of the Titanic. Well-researched contemporary stories on the Titanic and how it affects us today, some great pict ures and Realvideo clips from t h e new movie, and a transcript from an online chat. http: //exn.ca/promo/titanic/ — Keitb Scbengi li Roberts

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T I A I N IN 0

Weavin

o u r own We site: Part XXXIII An introduction to CSSZ

By Keith Schengiii-Roberts

ver the past few years, Webmasters have had to deal with an increasing number of tags and attributes as Netscape and Microsoft added new features to

their browsers. Much of the drive to provide much like what you would get with desktop Web authors with proprietary tags has been publishing programs. In an attempt to keep the spurred by Web authors' desire for better con- situation from getting out of control, the trol over the layout of elements on a Web page, World Wide Web Consortium (W3C), proposed

the Cascading Style Sheet (CSS) specification in an attempt to head off the introduction of

even more tags by making them unnecessary. Though all of its elements have not been universally adopted, CSS has had its share of success. Now from the W3C comes CSS2, a new speclficatfon designed to work in conjunction with the previous version of CSS (now called CSS1) and add to its capabilities.

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Web authors who want greater control over the layout characteristics of the elements on a Web page, but not the way in which non-layout characteristics function. Using CSSl, Web

authors can do such things asspecify the size of text, add indents, set margins, position elements in absolute terms, and use units of measure like inches and centimeters to alter tag display. CSS1 can also be used to create a distinctive style for an individual Web page or for a set

of pages, create cleaner-looking code by reducing the amount of formatting tags needed on a

. Nose(up fee I

ore information •

Web page, and much more. CSS1can beused on aWeb pageusing a combinationof the <STYLE>,«SPAN> and <DIV> tags (or the STYLE attribute twinned with the CLASS attribute). A typical code example that uses CSS in order to change the appearance of bolded text

in a Web pagecould look like the following:

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</BODY> </HTML>

The characteristics of several different variants of the bold (<8>) tag are set at the top of the document, and are used in the body of the

document. The code is easy to read and understand, and consequently easy to write. This is

what has made CSS1 a popular tool among many Web authors, as it provides the power to

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profoundly change the way a Web page looks in a way that is easy to implement. Introducing C$$2 CSS2 tries to expand upon the features intro-

duced in CSS1 by adding a number of new features. These additions to the existing CSS1 specification incorporate some of the multime-

THE COMPUTERPAPER GREATERTORONTO EDITION www.tcp.ca ]UNE 1998

T RAIHIHG g g

dia elements — particularly those dealing with sound — that were missing from the first CSS specification. CSS2 includes support for such things as "aural" style sheets, downloadable fonts, support for paged media, enhanced posi-

ther than this, providing the browser with displayedwhenever itappearson a Web page. ways they can shape and craft their Web downloadable font types if a font specified on This can be by adding an "equal pages. However, it should be stressed that at a Web page does not exist on a user's comput- sign" or an "almost equal" sign to your CSS the time of writing none of these features can er, so the Web author can specify exactly what code, as in the following example that high- be found in the popular Web browsers. It may font should be displayed. This new mecha- lights the words "trademark" and "copyright" take a while before CSS2 catches on in a big tioning elements and more powerful selectors. nism also supports Unicode, making it much whenever they appear in a page: way, since many of these changes rely on the The introduction of aural style sheets easier for Web authors to add characters from browser manufacturers to add significant new (information that tells the Web browser how non-F uropean languages. ='trademark'] ( color: navy) A [HREF features to their products. Q a page should sound when read) is probably CSS2 also extends the types of selectors A [HREF-='copyright,registered,copy'] I color: red } the single most innovative concept intro- you can use in a Web page. Instead of merely Keith Schengili-Roberts welcomes any comments, duced in the new specification. Aural style changing the way a bold tag appears on a Web These and other such additions in the suggestions or HTML tips and tricks you mayhave. sheetinformation ina Web page isdesigned page,you can selecthow a single word ran be CSS2 specification provide Web authors with You can email Keith ab robertsk@wave.home.corn. to tell a browser how the text on a Web page should be interpreted and read by some sort of speaking device. In large part aural design is there to aid the blind, but has other uses too, which will likely have important applications for mobile computing. Aural style sheets could read out a page while you a user is driving, or other instances when the user's hands and eyes are otherwise occupied. Many of these new elements can be used in conjunction with standard HTML tags, modifying their aural behavior. CSS2 enables you to control such things as the rate at which the text is read, the pitch and brightness of the voice, and even when to spell out acronyms and how to read dates. It is even possible to specify the "sex" of the voice through the use of the VOICF;FAMII.Y attribute, as the follow- -,~Passport offers business-ready dedicated Internet access solutions ranging '-.."~fry'm ISDN "to'fLI[i Tl; backed by ',7 x 24h support and full redundancy. ing CSSZ code demonstrates:

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As this example demonstrates, it will be '.<' M(okk-Class Web Sotutkms, +<, possible to set how your computer will read ,>' ,Passpoi rt hqs proven expertise-in developing dyna mic Web various types of works in sophisticated ways,; «'s ites, that access "coITrplek"and legacy database s and the stereotypical monotone computer voice heard in old science fiction films depicting the 5 process secure commerce transactions. -',' LeadIii}g Edge Solutionst"g future obviously didn't count on CSS2. While a Web page may look great on your Passposrt works w it h y o ur to d e v e lo p e f f e ctive computer monitor, it may not look so great '+ c afable' sofuticiifs fof y&ut"'. interhe i t / intranet when you print it out. The introduction of the needs that give jour business a bead-start "paged media" concept in CSS2 tries to over'~.;~on the 21st century". come aspects of the Web that do not lend them-,'-' DisisspAcpess selves well to other media types such as printed 'Passport oHeri"highly-rehable,< text. The paged media components of CSS2 will allow a Web author to determine where such fu]]y-supported dial-up acce~p'' things as page breaks occur when a page is -- worthy ofbeing considered printed. Web authors will set divisions both on business tool": l -.'the Web (onscreen) and off (printed). Headers „inter-ciityand footers can be set for the printed page, as can the choice of landscape or portrait mode, and where crop marks should be displayed, Control even extends to determining how left and right pages should be printed, allowing the author to set different margins for each side, as the following code example demonstrates:

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@page:right I margin-left: 2cm; margin-right: 3cm; I @page:left I margin-left: 3cm;

margin-right: 2cm; I This structure makes Web pages more "print friendly." Media support under CSS2 does not stop with print; it can also be set for other media types as well, including Braille readers, WebTV devices, small handheld computers and more. Font characteristics are also expanded in CSS2. Using CSSI you ran set the size, type and color of a font. CSS2 goes further by allowing the Web author to specify more precisely the type of font to be displayed, by providing information the browser can use in order to find a closer match to the fonts present on the user's system. CSS2 goes even fur-

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Templates save time, provide consistency By Helen Bradley

emp lates

are handy tools for saving time when you create documents in

sentation or desktop publishing (DTP) program. This month we look at using templates in your word processor. You' ll find many of the concepts discussed apply equally to your spreadsheet, DTP and presentation software. What ls a template? A template is a special type of document that can contain text, page settings, styles and a range of custom settings and time-saving functions. A template for a memo would contain the basic text common to all memos, such as the words "Memo," "To," "From," "Date" and "Subject," as well as custom tab

stops. Using this template saves you from typing these same headings and setting the tabs every time you create a memo. More complex templates may include automation features, special toolbars, short cut keys, custom macros and menus.

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business a professional polish. Finally, templates are an excellent tool for

collaborative projects. For example, when you are creating a large document such as a report, create a template containing all the required settings. Give this to everyone working on the project and when you put together the different parts they will fit seamlessly and won' t require reformatting.

Where tofind templates Most programs come with a number of built-

A template's greatest benefit is time saved by creating a document that you use regularly. Templates also save time and effort when

letters, reports and business cards. Some of these are suitable to use without change but

in templates for documents like memos, faxes,

training new and temporary employees. If

others may need to be customized before you

you have templates for your documents, anyone familiar with the software can easily create documents to your office specifications. Even if you only create a document occasionally, you can benefit from using a template. By using the resume template in your word processor, you can create an impressive resume more quickly than if you designed it yourself. Templates are often based on good basic

can use them in your office. For example, you may want to add your company logo and details or remove unwanted text. There will be times when no suitable template exists and you may need to create your own either starting from scratch or based on an existing document.

Templates ln Word 91 Word 97, like most programs, allows you to

document principles, saving the user a lot of create a new document based on a template time trying to find out what works and what doesn' t. If everyone in your office has their own idea what looks "good" it's likely that the

documents leaving your office have little in common with each other.

Ill< a hN D I IEWS

42 9 8 41 4 0

phone number could cost you a client if you can't be easily contacted. Templates allow you to impose "rules" or standards stating what a document will look like and what it will contain. Your employees don't have to reinvent the wheel each time they create a document and the person who reviews it can be confident that it will contain certain information. In addition, the unified look of documents and correspondance sent to customers and suppliers helps give your

How you' ll benefit

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Worse still, where there are no standards, there is potential for important information to be omitted or removed to your company's

detriment. A missing disclaimer could expose your word processor, spreadsheet, pre- your company to liability and a missing

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by selecting FicE, New and selecting a template

from the variety grouped under a number of different headings, including Letters and Faxes, Memos, and Reports. Select a template and click Ok. gf you select the NEw button on the Standard toolbar you aren't given the option of selecting a template.) When you createa new document based on a template you' ll see the usual editing screen together with any text and other formatting contained in the template. You can work on the document as you would any other, adding and removing text and changing any of its settings. The fact that your document is based on a template does not alter how you edit it. It is saved like any other document too. The template itself will not be

changed by anything you do in your document — this is what makes them so usefulwhich allows you to use them over and over

again. Altering templates

IuM'F ':nL'.tg". -A::t%K~

X '%

Even docelnentsyoucreate infrequently, ssell es 6 fdaume, can ba created moreeasily using 9 templale such asthis onefromWord97.

To alter a Word 97 template, create a new template based on the existing template by selecting FILE, NEw, select the template to alter, click the TEMPLATE option button, and click OK.

Make changes to the template and save these using FILE, SAVE. In the SAve As dialog box Continued on page 124

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ins and outs of the games market. What's the, point of having the raw talent to write the next Myst or Doom if you don't know how to sell it? GameDeve/oper's Marketplace tries to fill that information gap by providing the wouldbe gaming programmer with necessary market background, business savvy and contacts. It' s hard to believe all of that information could be packed into just one book — even one as large as this — but it's all in there. Ben Sawyer wrote the Ultilrlate Game Developer's Sottrcebook, and both Alex Dunne and Tor Gerg are editors at Game Developer Magazine,so they know what they are talking about. The book begins with a frequently asked questions (FAQ) section that deals with such things as trends in the industry, development tools, available platforms to market to, and the

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The last 200 pages of the book are devoted to listing game industry resources, which include other books on the subject, developer tools, software publishers, and venture capital firms. The CD-ROM that accompanies the book contains a searchable database of industry resources (essentially a duplicate of the content of the last 200 pages of the book), var-

Templates save time Contim<ed from page720 select the directory you want to save your template in and give it a name with a .dot extension to identify it as a template file and click SAVE. The original template will be untouched and your new template will incorporate the changes you have made.

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own computergame company, how to hire the right people, or how to deal with the basic legal issues game developers face, it's all here in this comprehensive book. The only complaints I h a v e a bout Ga me Developer's Marketplaceis its organization (some chapters seem to be in the wrong section, like the part on input devices in the industry section), and that the last 200 pages seem to be there to bulk out the book. But that aside, if you are trying to find a job in the computer gaming field or want to start your own game company, this book is worth the investment. 0 Rating: Information content:* * * ' Readability: " * Intended for. Intermediate Overall Rating:* " ' scratch simply open a new blank document. In either case make any changes to margins and page settings and add or alter the styles to suit your needs. You may also add text or images to your template. When your template is complete save it using FILE, SAYEAs. From the SAvE As type: list box select DocuMENT TEMPLATE(".dot) and select the directory to save it in from the screen list (each directory is one of the template groups you see when you select Fil.E, NEw). Give your template a name and the extension .dot and click SAvE.

Your template will appear in the dialog box when you select FiLE, OrEN and will behave like any of Word's own templates,

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free stuff! You' ll find additional templates on your Ol'fice 97 CI)-ROM in the Valupack folder. To use these, copy the folder containing the templates into the folder on your hard drive that contains your Word templates (generally 'tklicrosoft Ofi'ice Yl'emplates). You may also I'ind additional templates for downloading on M i crosoft's IVeb site at: http: //www.microsoft.corn/word/wdenharch.asp. 'I he best way to find out more about templates is to use them. Browse the templates available in Youl' word I)focessof, allcl you' re sure to find some that will be useftll.

The templates you already use If you use a word processing program you are probably already using a template. Ivlost programs have a default template that is used if you don't specil'y another tetnplaie. Word 97's default template is Normal.dot and Wordperfect 8 uses Wpgxx.wpt (where xx is the language code, and"ce" being Canadian I:.nglish), The default template gives you a range of settings that may include the font face, size and color, the paper size and margins, and tab settings, In some instances you can change the settings in your default template. One handy change is to increase Word 97's default font

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Lotus Word Pru's template cullectiuu allows yuu tu creale a rangeulbusiness documents based on uuu of three design themes. changes to the document and save it as a SmartMaster by selecting Fllr, SAvr. As when you' re finished. From the Stvl. Ilv: list box select the SmartMasters' directory (generally this is: Nlotushsmastershwordpro), from the Save As type: list box select Lotus Word Pro Sntartlvlaster ('.MWI'), type a filename with a .mwp extension, type a description for your SmartMaster and select Savr.. Select the desired

Corel WordPerfect Suite and Lotus SmartSuite templates Wordl'erfect II ships with a range of templates. Create a new do<wntent based on one of these by selecting I:II.I:, Nltv, select the Cltlcvrl. Nl.w tab, choose a template frotn the list and click Create. Edit and save your document as you would any other docurneltt. 'lo create a template from scratch or from an existing documenl first select I'Ice, Nlw, select the Cttr:ne Ntw tab, select Orrloxs and

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Helen Bradley is a freelance journalist with extensive experience in the use of computer-applications to improve office productivity. She can becontacted at helett©journalist.com.

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Foxrl tab and choose the size and any other font settings you want to apply to every new select the Yes button when you are asked if you want to change the default font. 'I'his change will apply to all new documents based on the default lemplate.

Spreadsheets Industry pundits estimate 60 percent of spreadsheets contain errors. Given that spreadsheets are most often used for financial calculations, this figure indicates a possible threat to the financial viability of your business. If you regularly use spreadsheets to make calculations central to the financial health of your business (budgets, invoices etc.), you are taking a risk because of the possibility of' errors in these worksheets. A spreadsheet template can help eliminate errors that would be otherwise hard to locate. You can build formulas into a spreadsheet template so you are not relying on users, and you can protect the cells containing formulas so they can't be accidentally or fraudulently altered or deleted. Using a spreadsheet template will save time. I:.mployees using it will only have to fill in the details, not write the formulas for the calculations.

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Styles and templates Styles are an important addition to your template. Styles are a way of applying a number of formatting options to text in one step. For example, if the first level headings of a report are in Arial, 14-point, bold, flush left type with 12 points of space before and three after, it will require a number of steps to apply these to every heading. Instead, you can create a style by giving your heading format a name and applying this style to any heading in one step instead of many. You' ll save time and ensure that every heading is formatted identically. In addition, if you later change your mind and decide to use Times New Roman instead of Arial, you can make a simple change to the style and all the headings will be automatically updated. Next month we' ll look at using styles in your word processor. ~J

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create one from an existing document, select I,'Aelrl, I'II.F. and select the existing document and click Insert. In either case, make any other changes or addttions and save your template using FII.I., Satl. In the Satl Ttvtt tart dialog box give your template a I)ls<:Ru TIDE, a

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changes to the template, save it as you would save a new template, You can download free projects for (Vordl'erfect 8 from the Web at: http: //www.corel.ccm/products/wordperlect/cwps8/fre ebies,htm. SmartMasters in Word I'roWord I'ro's templates are called SmartMasters. 'I'o c reate a d ocument based o n a SmartMaster, select Fu.t:., New Dot..UMS/vT, select the "Create from any SmartMaster" tab, select the type of SmartMaster to create and then select from the available I.ooks For your SmartMaster and seiect OK to continue. You can create a SmartMaster from any existing document by opening the document you want to make a SmartMaster. Create one from scratch by creating a new blank document or adapt an existing SmartMaster by crea ting a n e w d o cument based o n t h e SmartMaster to alter. In all cases, make any

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AMSTRAD"Antique" personal computer word processor.PC8256.19S7,completely functional, with keyboard, monitor, pnnter and user guide. IncludesCP/MPlus, Dr. Logo, and lunctions in Basic. Offersv 514- CPU PENTIUM166 mmx, 280m hdd $150. 481-9008 or email coltalqkinternaughts.ca. Mark 690-1751after Bpm. cD R0M 2x kit $40. Phillips 16bil sound HP DESKJET1600cm ps level 2 thermal card $40 Cd rom4xkit $65- all new never inkjet color printer with jetdirect network used 416-281-4617. card I2552a. PC &Mac.$1250. 416-9211639. CHILDREN'SEDUCATIONAL computer with colour printer 8 monitor. $399.Days905- HP LASERJET 5L,extwty$250.HpDeskjet 712-3931. 1000c bal 4yr exl wty $425. Bill 905-6657166, 905-6264)63L HP Laserjet 5p, 6ppm,1200dpi, mint, org. box &manuals,pagecount 3850. Ask$575, Mike 905-508-6848. HP41CV+PRINTER hp48sx+printer lots of manuals &extras 905-712-2373. HP?475ASPENplotter, 11x17paper, $125. HP7550A Bpenplotter, papertray etc.$265. Call 905-884-9217. IBM LEXMARK1039-10rps laserprinter New web-based 10ppm; 600dpi. Manuals; duplex; legal. Interactive Classlfleds $950. Toner$85@461-8444. for USED computers. IBM ThinkPadPowerSeries 820Power PC. Pleasecall (416) 599-9745. Free Advertising, Searching, IBM-2XCD-ROM,works well- $35, obo. Nefgotiatlng, Evaluation, Sanyo- 16xcd-romnever beenusedsuper Recommondatlons. drive $75.obo. 416-975-5342, Transactions are soo% INTEL 486-OX33 cpu & motherboard,8 Secure through the megs30pinram,w/ manual, vlb slots. $25. POWER SWITCH 53/stern. obo. Mike416-266-8280. INTEL 486-DX66cpu & motherboard, 8 gotothe web site: megs30pinram,w/ manual, vlbslots. $49. www.usedaomrrvreraxchenge,corn obo. Mike416-266-S280. 41 6-504-3067 (Toronto) 1-88&-256-048 I (Canada) INTELP166MMXw/heatsink & fan, Asus VISA - MC tx97-e w/512kbcache,and230wmid-tower case for$250. Call Mikeat 4124226. SPECIALS! INTEL P200MMX 64mb mern 3.2h/disk 43 HO MaMte/Master/Wp ........ M89 24xcd sound64 spkrs 56modem15svga t)3/S4.dateton Ier. VMo dem,... Sde/189 mon 4m-videoscanner416-28&6548. ttMb5DSAM,,..................179 I4'AO( 5vgaQr,tton...,,.......)199 INTELPENTIUM 133cpu & motherboard, IS"AO(svGAQr,Moe....,.......Szde 32 megs72pin ram,pci slots, 168pindimm slat51 ,2kcache.$260.obo.Mike416-266Intel tagNkiX fysrerx,Intel TX,SllN(ache, 8280. IdMa Mw, IA4Me fl., l.lqe HO, lix (0, Idbit 1/C rpkrr, )Mb yII Video,14")vga Qr ISDN BITSUR FERPro (hllotorola). For sale tton„kb, souse........,.. . . , ... 5999 $400. only.Call 905-542-7544. Intel tl.lBNNr Syrtere. Intel 449LX,511K (ache, tlalb Ram,1.44MI fl.,4.3GaHD,Mr LAPTOPCANON Innova notebook 350cd tg, tdbit 5/C, rakrr, 4Na agt Viden IS' model 100mhz24mbram cdrom 2.1gb hd Syga Qrlaos., kb, mouse........., $1499 pcmcia modem $1600.406-5152.

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SPEC IAUII 286DX-16,40MBhd, 1mbram, 1.44floppy, PILOT512Korganizer and Palmpilot snap1.2mb, floppy, 14" vgamonitor, keyboard PRINTERS, MONITORS,FAX on modem for sale. Internet, fax, andtermi$55. Cal416-291-2768, l nal capableBoth . $300. Pager426-4977. PC's, PERSONAL COPIERS 33.6 FAX/MODEM (USR) 475. Hd 1.6gig PEER TOPEERNETWORKS PIONEERCD Rom changerdrm400double DA CLUBBBS, Dedicated to Danceand $145. If interested,call416-406-1460. speed, 6 di s c cartridge, software. PC & M ac AUDIO/VIDEO EOUIPMENT UndergroundMusic. 416-499-3498. $1?5. 41 6-4614)631. 386DX408MB ram130mbhdati1mb video A+ CERTIFIED sound card win3.1 +software $250 abo. POWER MACperf. 5200, 24/500 including John 416-9294)566. HAMILTON,OAKVILLE Quark, Photoshop, illustrator, Pagemaker, 386DX40, 4meg ram, 50meg hdd, 3.5 Freeha nd,Painterand much more.$1800 STONEYCREEK + AREA &5.25 fdd2xcdrom,sndcard, vgamonitor, obo, 905-770-7461. keyboard and mouse. $180. Cal l 905-472Please see QUANTUM275mbhard diskscis$65-new 3153. 416-918-1430. ELEClROHIC SN VICES 3COMETHERNETcard also 2ethernet card SCSI CARD, Adaptec 1540c with BIOS, EI0S-Sn-eeeo isawith bncconnector$25.905-567-4654. cable, reasonableoffer, bazlur@yesic.corn 4 PIECES OF1 meg 30 pisimms w/parity & or 416-236-5147. goldcontacts.$45.obo.486 cpufan$10. L.D.L CEa DF.SIGIL) SCSIHARDdrive 1.6gb, dec,5400rpm, reacall 416491-3993. on PaSe Specialirts in perrrxiol small oi large sonable offer, bazlur@yesi c .corn or 416business Web Page Desigr An 486-66 COMPU TER540 HD, 1.44 fd. 33.6 236-5147. odvertisng asset ior ~ur company cdrom, Bmb, 14" svga Canon A MASTER in Filemaker databaseis looking modem SCSI-2 CDROM16x, NEC $150. Email s tartin g a s l ow a s 5 50 printer. 1mbvideo card. Win95 $590. 416for part-timejob. Hamid416-591-8840. 535-6989. yc@hwcn.org. 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GRAPHICARTIST exp. with Coreldraw, 8402. Pagemaker,Photoshopseeksft/pt/freelance BMB SIMMS72pins- $25,cpus dx-24)6 UPGRADE YOUR486 to 486dx266- brand work. 90S-770-3680. new cpu- only $20. Call 416-566-1103. cyrix withheatsink- $45,amddx4-100 with Wager. • • a INTL COMP UTER CO. seeking individuals fan- $65. Pnpsoundcard with softwarefor 200 positionsacross Canada, USA,and $30. Siva431-5754. US ROB OTICS33.6 fax modemwith cosoftUK! Sendresumeto Compuparty Intl. Fax (Semis: 1 @ 3", 1 O 2", 1 O 1.5"; Total: Upgradetld/486 to yerrtiuer 1OOMMX, tdto ware andmanualsell for $65.Call416-566Computer Trorrbteshootfng l eer, tata video....,... . . . S3 9 9 LAPTOP;Canon bubblejet printer (BJ10ex) 1143. 905-295-0132.compuparty@hotmail.corn. 6.5") in greatcondition; $200arneg; Catherine@ Parts upgrading & trade JUNIOR PROGRAMMER C/Ci+,foxpro, 9PIN RAVEN Tel: 416-441-249) 416-929-1267, dayti m e & ev eni n gs. Modem & Internet support VGAMON ITOR$50 4S6system $200386 printer with manual,newribdbase,pascal,ASMseeksff/pt workor vol- bon, printercabl Network instattaffon /sorvic e NATATRO1%IX esystem $50.Tel:416-399-2688. eand drivers$80 obo. call MAC DAYNA mini etherprint. Ethernet to complet unteerfor exp.Alex905-575-3564. 416 91-3993askfor Riaz. 104-1208LawreeeeAve. East BVP locallalk, Supports 2devices. Newin box. WESTERN DIGITAL1.6mbhard drive. GVC a2o+ 41B 420741G MONITORREPAIR536-5853. Lifetimewarranty. $225.416-921-2563. 28.8 exL modem$110. Mag14" monitor. AGER4Xcd-rom drive. IDEinterface. With COMPUTER PARTS 41 6-5624694. OTCCERT.asst/tutor seeks,needsESL-Eng headphone jack, volume, playandeject butMACPOWERPC7100/66 8/500; Apple14" !BUDGETWEBDESIGN 416-406-5675. gpgredr(Rir tor484II/8; Malog 345/SVMS. work; edit; rewrite; telemarket; will volun- tons. $50.call 416-491-3993askfor Riaz. color, kb&ms$1125. NewApple muitiscan YAMAHACDEII, 4xs external scsi, $350. 484 lgg 3.45/5Y 535. Bothvthrrr sinkdveli res. teer. 416-492-0824. $4 CD to CD $8 HDt o HD.416-298-2636. 15" color $400. 461-4168. 905-528-7190. ADAPTEC AHA-2940uw ultra widepci scsi IJN H 522. Idbir Sarrdmrs$20. flatODEM A1-WebPageDesign Special $49. 17yrs in PROGR AMMERin Dbaseseekswork, Tutor host adapter.$258.Email yc@hwcn.org. 14.4/283 SI5/535.Smmrixrrrnrr 515.Igtl 7dg MACINTOS12" H colour monitorlooksgood for Windows95/3.1 or Internet Setup; 17 ADAPTECAHA-2944w pci differential Graphic Arts. 905-270-8209 ex 3108. tart lid 575. I5l IDECant 57. PCIlgf Cont w/eriw a on 5" stand$99.783-0224. years experience,personal or small busi- adapternot used$200. 10/100 pcifast ethcaMe 320.VGAurd2Mt 51&Kl 53Vrrgr 2MS/em njphunterqgechoon.net. ness; reasanablerates, Oon416-251-5198. MEMORY 4x4mb (30pin) 60ns parity 545/s a g . 5 8 f l o g t r g 8 N/ I 5 9 0 . I s a M / a 5 2 5 . emet card$M. Call 416-751-2954. BUSINESS SERVICES: Newincorporations Serial miler M. hrf IDE (irkle M. SCSItable simms. 3-chip. $90. 416-281-8895. PROGRAMMERVB/access/dbase seeks ADAPTECscsi card brand new aha1510 BATCO M and businessnameregistrations, monthly siiielr/ikxs53/54.INIDO X515. darer 5515. M61 MICROPOLIS4.0GBscsi hard drive, $390. volunteer work. 7yrs. exp. Alex483-5346. rrrlaupgrad~pair accounting andpayroll $75+, financial statew/software 8 manual. Sell for $50. 416fIIgtgg/lrf Ve 540.Turboaurmbfwa DebugVt 550, Email yclhwcn.org. ments, taxesand appeals.VISA accepted. 566-1143. erNiiia1st lid.2ggtm- Isa. Nrtrcaprbooks40 eeh ag. Brreixiirxerequrpfir rirk. FREE CONSU LTATION. Pickup/delivery or N64 +MEMcard +ctrl extension $150. Call Tfl & RN:4lh-$31418 AMD 386 25Motherboard& Npu(MathCo on-site. 416-7294)275. 1355WfkeeAre. IWof socle). any time544-9328. kadrep & aeate processor) 8 30 pin simm sockets, with gelt 6 tbxered oe t o w e r l e v eg. 1POSTDiagscard& Bioscompanionbook manuals.$35.obo.call 416-491-3993. m- 0)53.99 CD - CDServing Miss. Etob, Gram.15th CD NEWEPSONprinter (defected) dot matrix Ser.eedNee. 116. Sue.II 3. Deredluer Frl, for troubleshooting$129 for the lot. 416FREE. From $10. 457-9311/P 416-501$20. McFeeantivirus $20, Call 416-489HD -0)Sl.99 3850. 2032. ' IB INB IE5QNN $18 NS& NIETBE RILIN LOW-COSTOnsite Computer Support. NEW HP6PLaser,true600dpi;Sppm;extra TNNN49%IJII' ffggfQSP toner cartridge; excellent for bus/home; Problem solving, Upgrades,Custombuilt, ' trwdert ared w r kel ere e ge r , $850. Hugh905-775-6248. Tutoring, Configs, ONLY $30/Hr! Exper ATTENTION USERGROUPS: Send in your listing (maximum120 characters) for theJuly issueby Monday.May25, 1998. Submissions run OKIDATALASER model410ps new never Professional.Call DeLandONSITE905-451It(re NIBS!ISf 2569. for onemonthonly inthe local edition. TheComputer Paperreservesthe right not toprint submissionswhich aredeemedunsuitable. used $350.PCI(scsi) adaptor68pin(wide) new $200.Firm281-4617. ALPHA/NT USERS, a forum for DecAlpha 535-1899 local Liaisonat (416) 362-8556.FreeunderOKIDATALASER model410ps-brandnewfreaksneed and WindowsN T. 'Only speed DURHAMPC USER'S CLUBmeets 2nd groundparking top quality$350.Neverused416-566-1143. apply.' Contact: cromezulu©lglobal.corn, Thursday ACCPAC+ ver 5.1, 9 modules ph905-683BACK-UP 8c ofeachmonth, 7-10pm,auditoriIRMAC (Information ResourceManagement voice (416)5684087 256CACHE16mb 1.7gb d:212mb 5849 after 6pmask 4 Joe. um of the OshawaPublic 4brary (main Association ofCanada)offers meetingson P100 Tape dr cdrom 14.4int scard vcard kybd CAMBRIDGE CLONECLUBmeetsevery3rd branch), 65 BagotSt, Oshawa.Free. Call issues concerning Data Warehouse, Win95$750.pgr.416-4484)873. DUPLICATION ARABICSOFTWARE$15. Arabic 386$100. Wednesdayevening, 1111 Lang's Circle, (905) 655-8013or (905) 623-2787 Modelling, Information Planning etc. Arabic 486 $200. 416-630-1282, 295CambridgeON,N3HSE6 or e-mail WALK - H.U.G. (Hamilton PC orvia info@IRMAC.ca P133,32MB,1.?gb,16xcdrom,kybd,spks, Users Group) - IBM www.lRMAC.ca 7771. EROpgg.mcdermotl.corn fd, 33.6 f/r/m. Asking $1100. Sami r 416and PC clone users meet on the last KAWART HANET USER GROUP. Primarily AUTODESK AUTOSKETCHunopened ver.5 CLUBMACmeets secondTuesday of each Monday of eachmonthin the auditorium of concernedwith helpingeachother to get 412-1609. 416-283.1752 98, 905-712-2373. month at GeorgeBrownCogege's Casa the HamiftonSpectator, 44 FridStreet at the mostout of the Internet. Write to PO P166MMX96m ram Asus TX 24gig Lorna campus,160KendalAve.Toronto,in 7:00pm. For further info contact Jim Box183,BobcaygeonON,KOM 1AD;Call 128bit+3Dfxsony15 33.6sb64 24cd. Ton CARMAGED DON$35, postal $30, Diablo the auditorium at 7 p,m.Call the 24 hour Rennie(905)6394)771or E-mail atjim.ren- 705-738-4578;Email tonyc©kawartha.net. of software-call Sebastian905-2774304. $35, MK trilogy $25, GTA$30, w/boxes, info line at(416)462-1702or theFirstClass nie@freeneL hamilton.on.ca Rick after 6. 416-621-5S10. PEAT (PSION Enthusiasts Assoc. of P200+32MBSDRAM, 2gb hd udma. BBS at (416) 462-2922 Visit INTERNA TIONAL PROGRAMMERS GUILD Toronto)meet2ndWednesday, monthty, at 24xcdrom, 3d 16bit scard, 33.6 f/d/v httpy/www.hookup.net/-clubmac COMPUTER STOREclosed: software, (IPG)'s informal Downtown Toronto 6:30 p.m.,MetroHall, 55 JohnSt at King, modem,14"monitor tlx. Call Joe905-338videogames, books, accessories etc. CLUB CUBASE, atorumfor Steinbergusers, 'Get2Gether' meetingswill now beheld at 3rd Boor,(416)535-1S99.ext 3. > Parts Upladlng Prefer to sell as alot. Call905-608-8957. meets the last Mondayof eachmonth at Movenpick restaurant, 165 York St., PERSONALCOMPUTER CLUBOFTORONTO 6724.$1000.obo. >ComputerTroubleshootln8 &Repair TrebasInstitute, 410 DundasSt E at 7:30 Toronto,(416)3664234at7pm.ThemeetPANASO NI C H i g h resol u tion (640x480) di g CORELDRAW 6Unleashedbook,software > Internet Confroire @ W eb-P age D e si g n PCCT)meets 3rdTuesdayof eachmonthat ital cameraw/imageediting software. Self pm. Cal(416) l 789-7100 inJ)swill be heldondates with thenumber included.$20.Call 416-256-0017. > NctworfdngSoluuons pm, NorthYork Memorial Community Hall, timer, 96 pics capacity, removablemem "5 in them ie. Ihe 5th, 15th, and 25th of COMPUTERTRAINERS'NETWORK meets every month.For moreinfo contact usat 51 10YongeSt, onefloor belowthe Central CORELDRAWv3 brand new on CDwith card, cabl e to connect to PC or TV $350. $20 1st hr/$1 5every addNenalhr the first Thursdayof eachmanth at Metro (905) S12-BMD or by email at Ubrary. $5 for non-members. Call (416)633- Emailyc®hwcn.org. man. Great clipart- sell for $30. 416-566M: (41lg 920-9057 seeperr (416)32&4006 Hall, 55 JohnSt., Toronto, ON.Call (416) info@ipgnet.corn.Orcontact John,ournew 6971. BBS (416) 6364394 1143.

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ClASSIEIEJJS CORELDR AW3 new$40. CD-Rom 2x$35. sound card $40. ComptonsEncy$10. 416-281-4617 CORE LDRAW3- new $35. Norton antivirus4- $40. 2xcd-rom kit-new $35. Soundcard$40. 281-4617. CORELDRAWBfull$90.Choy 905-2779597. CROC$35,Links LS 1998w/vol.4and D. Love IH $50, Norton Utilities 2$40,Norton AntiVirus 2$30. Mike412-0226. CURTCALL for Windows, presentation titling, videopaint, slideshowandsound8, music $50.Call 416-256-0017. HOUSTON TX motherboard with Intel tx chipset. never used. Asking $80. Phone 416-994-6860 and leavemessage. MICROSOFTCDs:W orks + Money 3.0, Publisher,Bookshelf'94. $10eachcall MM 905-886-7762. MICROSOF TVISUALC++Ent full cd ver 5, $450. Microsoft VisualJ++ProFull cd ver 1.1 with Mastering Visual Jyy cd $130. 416-544-8730. MS OFFIC E97pro$60,W indows95b$40. and CorelWPB$60. Call 718-2466.

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HARDDISK,monitor andmemorywanted. Pis call 778-8721. MCSE &A+book for salevery cheap.416347-5563. $79. Call Guru416-421-2591. OLLEGESTUDENT needs a computer. PRINTER NORTON Anti-virus 4- new, never used C nation (or onevery inexpensiveDonation of anyPC386or newerwill be ly priced)do $40. Also PC to TVnew$85. 281-4617. sought. CallLeoor Juli (416)538acknowledged905-785-7907, 3469. NORTONAnti-virus v,4 on CD for ATAX receipt for youreqipment.The WANTED: Win95/NT-brand new-paid $80- sell for EARN TPowerexec386/25slram and OpenBible Churchneedscomputer equip. accessoriAS $40. 416-566-1 143, es.CallKevinat905-428-0743. ment for a skills trainingprogram. Cagus NOVELL4.1.2 user $40, windows 3.11 with yourdonationsat 905-602-1317or fax WANTED: VOICEFXmultiline softwarev.3.10 $45, micro house tech library $200, 905-602-1290. for Win95.800-299-9945. smartsuite, others. 767-8809. EXT. HD 500-1 gb or 17" monor 3Daccl WIN95 on 3.5 disk 416-630-1282, 295OS2/WARP ver.3- $60, Borland C++with sohanehome.corn or Richard@ idigital.net. 7771. all manuals 420, Paradox- $10, Borland C++ for OS2- $10. Windows 3.1- $25. Siva 431-5754. QUARK4 Photoshop4 lllustrator7 Pagemaker Corel8 MCSE A+ PC orMac. Info: Tel: 905-660-2491; Fax: 905-660Call 905-628-9485. 2492; www.newm diea.ca; E-maikmoreinCOMDEX CA N AD A ' 9 8July 8-10. 1998 QUARKXPR ESS40 P h otoshop40 fo@multimedia.ca. Metropolitan Toronto Convention Centre Autocad14MSOfice97pro. 3Dmax.Adobe For infoandregistration visit www.comdex l lustrator7 416-652-0804. corn or fax-back service 781-449-5554 10th FIRST Conference and Workshop on QUICKTAX 97Final version. $20.416-265- enter code 22, havefax number ready. ComputerSecurity Incident Handlingand 641 8. NEWMEDIA'98- ConferenceMay 12-15 Response.June 22-26, 1998. Monterrey, www.first.org/workSELFSTUDY FOREFRONT mcse 1998; Tradeshow May 13-15, 1998 Mexico. Visit transanderst'300. Visual Cy+5,0. Ent.Ed. Metropolitan Toronto Convention Centre shops/1998/,

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jUNE 'I 998 THE COMPUTER PAPER GREATER TORONTO EDITION www.tcp.ca

T NE LAST B Y T E

Iy Jeff Evans ell, it's official, sort of. Internet addiction exists. Something millions of disgruntled s p ouses, t e achers, employers, and other "significant others" of compulsive Internet users have long suspected is true: the World Wide Web has spawned a new breed of substance abusers. Info junkies. Surfin' slaves. Chat c huinps. MUD man ia c s . Onlineaholics. In num e rable "wired" men and women are so intimately dependent on a regular data fix that they display the classic symptoms of the addict, with all the personal, social, economic and even criminal costs of addiction. This is the thesis of a new book, Cuiight hi Tlie Net, by Dr. Kimberley S. Young, an assistant professor of psychology at the University of Pittsburgh. Far from being an exercise in pop-psych exploitation, this book is a c alm, compassionate description of a growing social problem, and a prescription for helping Internet addicts recognize and modify their behavior.

Mynameis ohn ane Doe

a free trial subscription to t h e Internet, and then cancel it after a month . This is called the churn rate, and ISPs are always trying to figure out ways to get their subscribers to stay interested (online businesses like a mild degree of addictiveness to what they offer). However, when an addiction is o bviously beyond c ontrol a n d becoming harmful, it's appropriate f or those concerned about t h e addict to get involved. Young recommends a range of strategies to reach the addict and moderate the troublesome behavior. In m a ny cases, since the addiction is associated with a lack of more positive relationships, it's essential for those trying to help to examine their relationship with the addict. Perhaps ironically, there have been several recent cases where employees fired for misuse of the Internet on company time and equipment have sued their employers for exposing them to the hazards of internet addiction, without offering proper training, supervision, or remedial help. In fact, many businesses, schools and families are trying hard to i mplement w ay s to mon i t o r Internet use and misuse, and to s upervise and i n t ervene w i t h Internet users' behavior before lasting harm can be caused. This raises issues of privacy and censorship, but What's theharm? it is better to debate these problems The Web has so many varieties of up front than to simply reject and entertainment and socializing that punish the addict after the damage whatever turns you on is probably has been done. Perhaps the most basic message out there. Various kinds of pornography form one obvious area of of Young's wake up call is that the attraction, though not the only one. m ost important t h in g i n a n y ln many cases, the objects of the human being's life is contact with surfer's desire are more diverse: other sympathetic and caring peoonline computer games, gambling, ple. If, for whatever reason, somepolitical or social debate, chat room one isn't satisfied with his or her friendships, sports and celebrity immediate, "real world" relationtrivia. These activities are not as ships, then he or she is especially socially disapproved of as online sex vulnerable to the temptation of (though online gambling is turning online alternatives. The best cure for up as a problem more frequently), Internet addiction is for people close to the addict to reestablish a posibut when they monopolize the user's time, or when online friend- tive, human connection with the troubled person, and to work with ships turn abusive or irrational, them to reduce the problem. As they can have very negative outalways, the key to the appropriate comes. Serious addicts, whatever the use of technology is the human facvariety, eventually find the addic- tor. The ancient Greeks said that the tion begins to take a toll on the other parts of their lives, and on the invention of steel was a curse from the gods, since it made war so lives of people who depend on much cheaper and deadlier. The them. Internet is sometimes seen as a curse that d estroys traditional Reality checlv. what to do

and I'm an Internet addict

A cry In the darb Young wrote Caught In The Net after three years' study of Internet abuse. She was spurred to investigate the phenomenon by a call for help from a friend whose husband's constant Internet use was eroding their mar- music and pictures can be very riage. Her friend claimed, "He' s enticing, What most attracts some people, addicted to the internet." Young's curiosity was stimulated and she however, is the potential for apparbegan to pick up on other references ently safe, unrestricted social interto Internet obsessions in the media. action wit h l a rge n umbers of Devising a variety of techniques to 'strangers. Online, there is a s'eemtry to gauge the real nature of the ingly infinite number of potential problem, Young started compiling acquaintances and friends (and even "lovers" ) from all over the data on the phenomenon. She started with a simple ques- worid, who are just waiting to chat, tionnaire on problems resulting debate, and share fantasies. In a surfrom overuse of the Internet in prising number of cases, Internet

ly competitive workplace. This initial approval can come from family members, teachers, employers and co-workers. Rarely do we think we may be initiating a harmful process by getting someone wired.

Brain candy

The computer i s a n in t i mate machine. Its glowing screen connects with incredible directness and force to a user's mind and feelings. The Web offers immediate connection to November 1994, which she posted users quickly come to look forward millions of other people, without the to Usenet groups. Within a day, to their Internet time as the most limitations of real social life. Fantasy can take flight, and dozens of responses began piling enjoyable part of their day. Soon, up in her email box, posted by peoonline time can begin to crowd out Internet users can express themselves with a unique freedom, in ple who were concerned about other activities and "real world" ways they never would in face-totheir own overuse of the Internet, relationships. and its effects on their families, Young found Internet abusers face encounters. Mild-mannered work and s c hool. T hese f i rst often share common features. The office workers can become mighty, "addicts" reported they were often personality profile of an "at risk" ruthless warriors. Shy, insecure stuuncomfortably aware they had a user includes loneliness, low self dents and housewives can portray problem, and disturbed that they esteem, large blocks of unsupervised themselves as exotic and beautiful couldn't control it, time, and a history of other sub- to online friends who may be simiYoung developed more sophisti- stance abuse or maladaptive habits larly deceptive about their own cated questionnaires on the effects or obsessions. However, this profile appearance, habits, or even gender. of extreme Internet use, and inter- doesn't limit itself to the stereotype Once Internet use becomes intrinsiviewed large numbers of heavy of the asocial young male nerd. cally satisfying, it's as though the Internet users, as well as parents, Housewives, blue collar workers, surfer's brain becomes conditioned educators, employers and others high achieving college students, to produce the chemistry of bliss who deal with Internet addicts. At business executives, doctors, and just by thinking about going online. The kind of happiness that may every stage, Young seems to have even, (according to recent press been deluged by addicts desperate to reports) ministers and rabbis, have o nly occasionally occur i n l i f e know what to do about their prob- all been found amongst the ranks of off line, becomes almost guaranteed every time the addict-in-training lem. the Internet addicted. In addition to the pleasure some logs on, Real life is rapidly displaced If It feels good, do It? users find in spending much of their by virtual life. According to Young What Young found was that using lives on the Internet, there is often and other researchers, someone who the Internet can be an incredibly strong initial social encouragement finds Internet use intensely pleasursatisfying experience. The sensation for becoming technically literate. able may find it as hard tocontrol as of effortlessly flying through a uni- This ability is seen as a key to suc- abuse of tobacco, caffeine, or other verse of s tories, conversations, cess at school and in the increasing- addictive substances.

If anyone suspects they or someone social and personal relationships. they know may have a problem, The key to its appropriate use is to

don't panic. Many people who dis- recognize the basis of that danger, cover some new fad or enthusiasm go through a "honeymoon" phase where they can't get enough of the new experience. Then they often begin to lose interest, and either rel-

and to concentrate on building positive networks of caring and of communication, "offline" as well as online. 0

egate the activity to an appropriate Contact: Dr. Kimberley S. Young place in their lives, or lose interest

in it entirely. Internet Service Providers (ISPs) are very familiar with the large

numbers of people who sign up for

can be reached at ksy@pitt.edu, or http:liwww.netaddiction.corn. Caught In the Net (ISBN: 0-471-19159-00, $27.95), is published by John Wiley and Sons.

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Your Chance to Speak Your Mind on Today's Hottest Technology-issues! From July 8-10, at theMetropolitan Toronto Convention Centre on can also participate in theTowneMeeting in person at no extra charge. Aswell, you cansendyour questions to usahead of time by Front Street,over65,000computer professionals will gather to see --,@ the latest andgreatest that the world of technologyhasto offer for ' e-mail or fax. At the Tome Meeting, a combination of live audience 1998. Ahighlight of this year's COMDEX/Canada '98 is theTOWNE "t iuestions and a selection of questions receivegbe cfore July 8, 1998 r' MEETING, anopenforum featuring someof Canada'sforemost - < will be put to our panel of experts. Whatever youwant to know about technologyexperts,professionals andgurus. Leading lights of the '= the hottest products, issues and trends in computing, here'syour -

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U pgrade to USR SSIt WinModem $ 5 9 U pgrade to Altec lansing ACS45 $ 7 5 Upgrade to 120INB'LS120 FD $ 139 Upgrade to Creative Encore DVD $349 Aden 100MB biternal ZIP Drive $120 Aden ACer.CDRW 2X/2X/SX Int. $469 Add~n Acer 310P Flatbed Scanner $129 „

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IPC takes you into the next millenium ... with Slot 1 technolog .. ;myel'd @)I

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For the first time ever, Intel's newest processor is designed specifically for the value conscious consumer. That makes it a natural fit for a starring role in the IPC

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Tha Intel inside Locoand Pentiurn are nmlstered Irademarks end MMX is a Irademark of Intel Corporation. The IPC Logo is a trademark of so Microcomputers. Prices may vary in dtiferent regions.

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