Pranzo!

Saturday night we arrived at pranzo and we're going to have some Italian food cuz we haven't been to Willoughby in a while. We were party at 6:00 and after about a 5-minute wait they seated us. The first thing I noticed was I was sitting right above the air conditioning return vent which was blowing some frigid cold air which I am perfectly fine with however my friend's wife did not care to sit there due to the volume of air blowing through. That's fine though I enjoyed the cool air.

Obviously they were busy because it was Saturday night but we were engaged in conversation but as I looked at my watch it had been 15 minutes since we had been sad and nobody had approached us. Finally after we were frantically waving down any server we did get one to come by. Yes they were busy yes they were understaffed everybody's understaffed I don't care anymore.

To her credit she did hustle because she had a lot of tables. We shared a couple bottles of wine and some drinks from the bar between six people. Or appetizers came out surprisingly fast which was pleasant. I ordered the same thing I ordered every Italian restaurant I always go to which is chicken parmesan.

I don't believe they had food runners cuz the food came out in shifts. My chicken parmesan was a relatively large breast which had a skinny side and a fatter side. I started on a skinny side aside from it needing some seasoning in the batter it was okay. The sauce was not how I remember it was actually pretty bland. I decided to dig into the thicker side took three bites and you can tell from the texture it was severely undercooked I removed it from my mouth and looked at it and yep I was in the running for a case of salmonella. I don't know how you fry food in undercook it but they managed to do it.

I had half about half the pasta but I wasn't in love with it anyway. Pasta was cooked okay but we flagged our poor server down again and she was not happy with the kitchen. Tour credit she asked if I wanted it re-cooked I said no. She was able to take a bottle of wine off the bill and of course remove the undercooked chicken parmesan. Kind of a bummer of a night I was really looking forward to it. I don't want some nice gift card they gave me I just wanted a meal cooked right but lately I just can't find it.

Updating this to say "picked a different wine"

Thank you for reading my review thoroughly

Authentic Italian Restaurant! This place is great. Traditional Italian, fantastic flavoring, very nice ambiance and excellent service. We literally stumbled upon this place, never heard of it before and thought we would take a chance. Wow! Oh my God panseared scallops over linguine and the hubs got pasta pillow filled with ricotta. The food was delicious! Omg, the bread too. Strongly recommend

Quite frankly, disappointing. It's not that the food was bad. It was ok. But just ok. Not extraordinary. Not memorable. The service was also just pretty adequate.

Given the prices, and the reputation, I would have expected better.

Delicious food great atmosphere kind service I will be back! Best Italian food around.

I tried this place for the first time after being curious about it for years. My wife and I went with another couple and the echoing noise in the place was so bad we had to shout to hear each other at our own table. Maybe they should invest in some ceiling mounted acoustic baffles.

The food was ok, but the service was terrible. My friend ordered a shrimp cocktail and it came with a bed of salad mixed with cocktail sauce, so he had to ask a side of cocktail sauce to go with it since you'd have to scrape it off the lettuce if you wanted any for your shrimp. Next, everyone at the table ordered salad, but my friend never got his until he asked the server to cancel his salad order and remove it from the bill, then it magically showed up with the server saying she forgot to bring it and it was just sitting at the pick up station the whole time. The bread they bring to the table seems liked old pizza dough that they're trying to get rid of. The only thing good about our appetizers and salad was the bacon on my wedge salad. My wife and I shared a sacchetti pasta stuffed with black truffles and ricotta. The pasta tasted homemade and the filling was good, but the sauce just tasted like pasta water and it came to the table ice cold. We told the server it was cold and she took it away, with no apology, to get it heated up. When it came back, it was barely warmer than when we first got it and somehow the sauce became even more watery. We decided just to eat it since we were hungry. The server asked if it was better and we said it was still cold, still no apology or acknowledgment of poor quality. At that point we should have been offered a fresh dish or a discount on the bill; neither were offered.

Overall it was a poor experience. I'll chalk this one up to live and learn, and I learned I don't need to be curious about Pranzo! anymore and I won't ever be going back.

Had a great experience there last night. Great waiter and the best Veal Parm i can remember having in a long time. Will be back.

I have had dinner at this restaurant on New Year's Eve for the past two years by myself. Always had a great experience and the food and service were top notch so I decided to bring my daughter and her boyfriend this year. We were seated in the middle of the floor and the servers serving the tables on either side of us would bump our chairs everytime they walked by. The specials were somewhat limited compared to previous years. Our server was put offish from the get go. When I asked her which plate would she recommend between the two I was considering she couldn't really say and suggested the more expensive one. We had the meatball appetizer which is always a winner! My daughter had spaghetti and meatballs and her bf had the shrimp linguine. I had one of the specials, the shrimp risotto. I was extremely disappointed with mine. The risotto was creamy yet salty. The shrimp were big enough but for 34.00 the portion was rather small in my opinion. Her bf's shrimps dinner was just ok. Our server barely came back to check on us during our dinner. I had to ask someone else to refill my drink for me since I didn't know were she was. Overall I was very disappointed with the dinner and the experience. I had great expectations based on my previous visits but this one was a let down for sure.

My family and I love this place! All the food is spectacular and to die for. We're regular customers and are always satisfied with our meals and employees the sweetest people you'll ever meet.

Great food and overall great prices. Nice Italian option for a date night. Service was tolerable, drink options were limited.